Complaints about the 2007 Dodge Sprinter 3500 peaked in 2016, with 6 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Other, diesel, 4x2. Owner complaints on file from Apr 7, 2008 to Mar 8, 2022.
Owner complaints about this model year, by the year they were filed with NHTSA.
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 17V-478 | Jul 28, 2017 | These vehicles are equipped with certain air bag inflators assembled into the passenger frontal air bag modules used as original equipment or… | Airbags | 43,689 | Part replacement |
| 16V-077 | Feb 10, 2016 | Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture | Airbags | 136,361 | Part replacement |
| 14V-706 | Nov 5, 2014 | Platform side plate of the affected wheelchair lifts may crack | Adaptive equipment | 34 | Part replacement |
| 08V-687 | Dec 22, 2008 | Sprinter will recall 6 my 2007 dodge 3500 and freightliner 3500 vehicles | Brakes | 6 | Part replacement |
| 08V-110 | Mar 11, 2008 | Some of these vans may not have had the correct brake components installed | Brakes | 34 | Repair or modification |
| 07V-594 | Dec 21, 2007 | On certain utility vans, the crankshaft sensor in certain diesel engines could fail due to separation of bond wires from the lead frame in the sensor | Engine and cooling | 6,101 | Part replacement |
| 07V-325 | Jul 26, 2007 | On certain trucks, the screw bolts of the fuel tank fastening straps may not have been tightened correctly | Fuel system | 461 | Part replacement |
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
15 complaints on file, page 1 of 1.
The contact owns 2008 Winnebago View RV built on a 2007 Dodge Sprinter 3500 Chassis. The contact stated that the key fob failed to open the doors of the recreational vehicle. The contact stated that he attempted to replace the batteries however, the failure continued. The contact went to an unknown Dodge dealer who informed him that he would need to go to a Mercedes- Benz dealer for a key fob code. The contact stated that he was informed that the codes were located and Mercedes-Benz in Europe; and the USA dealers were unable to get the codes. The contact stated that the key fob needed a software update and code to work. The manufacturer Mercedes-Benz complaint department was contacted and a case was opened. The approximate failure mileage was 60,000.
NHTSA complaint 11455688WHILE DRIVING ON INTERSTATE 40 IN ARIZONA, THE DODGE LOST POWER AND THE ABS LIGHT CAME ON ALONG WITH THE ESP LIGHT AND BRAKE LIGHT. WHEN LIGHTS ILLUMINATED THE ENGINE LOST POWER AND WENT INTO LIMP MODE THAT SIGNIFICANTLY REDUCED SPEED. ONCE THAT HAPPENED A SEMI WAS BEHIND ME AND HE HAD TO SLAM ON HIS BRAKES. I WAS ABLE TO PULL RV OVER AND LET IT REST. AFTER 2 HOURS OF BEING ON SIDE OF HIGHWAY, I WAS ABLE TO GET RV STARTED AND BACK ON THE ROAD. I FIXED THE REAR SPEED SENSORS AND TRIED DRIVING RV AGAIN. SAME ISSUE. I WAS ON INTERSTATE 17 WHEN THE 3 LIGHTS ILLUMINATED AND THE RV STALLED COMPLETELY. I HAD NO POWERING STEERING AND STRUGGLED TO SAFELY PULL OVER. RV WILL BE TAKEN BACK TO MERCEDES AND TRY TO TROUBLESHOOT. THERE NEEDS TO BE A RECALL AND MERCEDES NEEDS TO FIX THE ISSUE AS I SEE ON FORUMS THAT A LOT OF OTHER PEOPLE ARE HAVING THE SAME ISSUE. LUCKILY, I HAVE NOT HEARD OF ANY INJURIES BUT IF THIS ISSUE HAPPENS TO AN INEXPERIENCED DRIVER, THEY MIGHT PANIC AND CAUSE AN ACCIDENT.
NHTSA complaint 11338967COPY OF TEXT MESSAGE TO K AND M DODGE IN GRAND RAPIDS, MI WHO CURRENTLY HAS MY RV :MIKE BLATTNER AND MISSY WILLMAN, I NEED AN APPT TO DISCUSS MY DODGE SPRINTER CHASSIS RV THAT WAS TOWED 02/21/18 IN THERE BECAUSE IT WOULD NOT SHIFT OUT OF PARK. NICK WITH SERVICE SAID A BRAKE SWITCH AND THE BATTERY WERE NEEDED AND I AUTHORIZED THAT WORK, AND IT WAS COMPLETED. THEN NICK CONTACTED ME SAYING IT WOULD NOT SHIFT OUT OF PARK AND THAT A SHIFTER ASSEMBLY AND AN AMBIENT AIR SENSOR REPLACEMENT WERE NOW REQUIRED TO GET THE RV WORKING. THE SHIFTING PROBLEM IS WHY IT WAS ORIGINALLY TOWED IN. I AM FEELING THAT THE FOCUS OF MY CONCERNS WERE UNADDRESSED INITIALLY BY THE SERVICE DEPT. I SPOKE WITH THE PREVIOUS OWNER AND WAS TOLD THE BATTERY WAS NOT EVEN THREE YRS OLD, YET NICK SAID THAT THE BATTERY THEY TOOK OUT WAS NO LONGER THERE, THAT TWO DAYS AFTER IT WAS TAKEN OUT, IT WAS PICKED UP TO BE RECYCLED. WAS THE BATTERY STILL UNDER WARRANTY? WAS THE BRAKE SWITCH REPLACEMENT NECESSARY, SINCE IT DID NOT TAKE CARE OF THE SHIFTING PROBLEM AFTER THE SERVICE TECHNICIAN REPLACED IT? I WAS TOLD BY A MECHANIC TO MAKE A COMPLAINT WITH NHTSA AS THIS WAS A COMMON PROBLEM HE ENCOUNTERED WITH THE DODGE SPRINTER 3500. NHTSA AGENT, BEAU, GAVE ME AN ODI COMPLAINT #: 11078745, THEN RECOMMENDED I LOG A COMPLAINT WITH FCA NORTH AMERICA, WHICH I DID, AND WAS GIVEN A CASE # 33667091. I AM NOT HAPPY. I NEED TO MEET WITH YOUR K AND M MANAGEMENT TEAM TO ADDRESS MY CONCERNS.
NHTSA complaint 11079048TL* THE CONTACT OWNS A 2007 DODGE SPRINTER 3500. THE CONTACT STATED THAT HE TOOK THE VEHICLE IN TO BE SERVICED FOR THE NHTSA CAMPAIGN NUMBER: 15V354000 (AIR BAGS), HOWEVER THE DEALER INFORMED THE CONTACT THAT HE WOULD BE CHARGED FOR THE REMOVAL OF THE SCREEN ATTACHED TO THE WINDOW IN ORDER TO GET TO THE PASSENGER AIRBAG INFLATOR. THE RECALL REMEDY WAS NOT PERFORMED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT DID NOT EXPERIENCE A FAILURE.
NHTSA complaint 10968966FOR THE SECOND TIME SINCE WE PURCHASED THE VEHICLE, THE TUBE CONNECTED TO THE EGR VALVE SPLIT APART. THE TUBE IS LOCATED DIRECTLY UNDER THE CAB AIR INTAKE, SO EXHAUST GASSES ARE PUMPED INTO THE CAB. WE WERE FORTUNATE THAT THE TUBE BROKE COMPLETELY APART AND THE PRESENCE OF EXHAUST WAS OBVIOUS. SINCE THIS HAS HAPPENED TWICE IN 85K MILES, I AM CONCERNED THE NEXT TIME IT MIGHT JUST CRACK AND CAUSE CARBON MONOXIDE POISONING. THE FAILURE OCCURRED ON INTERSTATE HIGHWAY 10 AT 65 MPH. ACCORDING TO THE SERVICE TECHNICIAN, THE TUBE RUPTURED BECAUSE THE EGR VALVE STUCK CLOSED, CAUSING PRESSURE TO BUILD UP IN THE TUBE. I HAVE ALL THE PARTS THAT WERE REPLACED AND CAN SHIP THEM TO YOU IF NECESSARY.
NHTSA complaint 10947566TL* TAKATA RECALL. THE CONTACT OWNS A 2007 DODGE SPRINTER 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V354000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE RECALL REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
NHTSA complaint 10920284PASSENGER AIRBAG RECALL OF APPX. 2 YEARS AGO AS OF 8/29/2016 HAS NO REPLACEMENT FOR THE RECALLED AIRBAG LEAVING THE PASSENGER IN DANGER OF INJURY OF DEATH IF AND WHEN THE PRESENT AIRBAG IN THE 2007 SPRINTER DODGE CHASSIS DEPLOYS. REPLACEMENT OF AIRBAG MUST BE DONE IMMEDIATELY.
NHTSA complaint 10899244TL* THE CONTACT OWNS A 2007 DODGE SPRINTER 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V354000 (AIR BAGS) AND 16V077000 (AIR BAGS); HOWEVER, THE PARTS FOR THE RECALL REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUES. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT AND VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 10/04/16*LJ UPDATED 08/09/2017 *JS
NHTSA complaint 108968562007 DODGE SPRINTER. CONSUMER WRITES IN REGARDS TO NO REPLACEMENT PARTS AVAILABLE TO REPAIR PASSENGER AIRBAG INFLATOR RECALL NOTICE. *SMD
NHTSA complaint 10870994TL* TAKATA RECALL. THE CONTACT OWNS A 2007 DODGE SPRINTER 3500. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 15V354000 (AIR BAGS). THE DEALER AND MANUFACTURER HAD NOT BEEN ABLE TO DETERMINE WHEN THE PARTS WOULD BE SUPPLIED FOR THE RECALL REPAIR BEYOND A REASONABLE TIME FRAME. THE CONTACT WAITED LONGER THAN SIX MONTHS WITH NO FOLLOW UP RESPONSE FROM THE DEALER AND THE MANUFACTURER AND WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 05/31/16*LJ THE CONSUMER WOULD LIKE TO HAVE THE AIR BAGS DISABLED OR REMOVED, UNTIL THE PARTS ARRIVE. UPDATED 05/31/16. *JB
NHTSA complaint 10860754TL* TAKATA RECALL. THE CONTACT OWNS A 2007 DODGE SPRINTER 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V354000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA complaint 10855147TLA* THE CONTACT OWNS A 2007 DODGE SPRINTER 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V354000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 11/23/15*LJ, UPDATED 03/21/18*JB UPDATED 05/16/18*JB
NHTSA complaint 10776571WE LOST MOS OF OUR POWER WHILE DRIVING HOME FROM A TRIP. IT FELT LIKE THE TRANSMISSION WAS COMPLETELY SLIPPING. WE PULLED OVER MULTIPLE TIMES WHEN IT WOULDN'T AUTO SHIFT AND TURNED IT OFF FOR AWHILE EACH TIME. FORTUNATELY, WE WERE ABLE TO LIMP HOME. WE ARE SUSPECTING THAT IS THE TURBO RESONATOR. WE KNOW THAT THERE HAVE BEEN MANY COMPLAINTS ABOUT THIS FAULTY PART. *TR
NHTSA complaint 10520760WHILE DRIVING ON THE FREEWAY EXPERIENCED A SUDDEN LOSS OF POWER WHICH ALMOST RESULTED IN SOMEONE REAR ENDING MY VEHICLE. PROCEEDED TO THE NEAREST DEALER WHO DIAGNOSED A TORN TURBO-INTERCOOLER HOSE. RESEARCHING ON THE INTERNET I DISCOVERED MANY COMPLAINTS OF THE SAME ISSUE. EVIDENTLY THESE HOSES FAIL DUE TO A POOR DESIGN WHERE THE HOSE IS ATTACHED TO IT'S METAL FITTING. I PHONED DAIMLER-CHRYSLER USA AND THEY SAID THEY WOULD NOT DO ANYTHING TO REMEDY THE SITUATION. I BELIEVE A RECALL IS IN ORDER BEFORE SOMEONE IS INJURED OR KILLED DUE TO A HOSE FAILURE. *TR
NHTSA complaint 10292504TL*THE CONTACT OWNS A 2007 DODGE SPRINTER 3500. WHILE DRIVING 55 MPH, THE VEHICLE LOST POWER AND WAS TOWED TO THE DEALER. THE DEALER STATED THAT THE TURBO IN THE ENGINE CAUSED THE FAILURE AND ALSO BLEW THE HOSE IN THE AIR INDUCTION. THE HOSE WAS REPLACED UNDER WARRANTY. THE CONTACT IS AWARE OF THE SAFETY RISK INVOLVED AND THE POSSIBILITY OF A REAR END CRASH. THE DEALER ALSO STATED THAT THE FAILURE COULD RECUR AND HAS NOTICED DUPLICATE FAILURES IN SEVERAL RELATED VEHICLES. THE VEHICLE WAS PURCHASED IN AUGUST OF 2007 AND REPAIRED IN OCTOBER OF THE SAME YEAR. THE FAILURE MILEAGE WAS 10,000 AND CURRENT MILEAGE WAS 20,000. UPDATED 04/23/08 *BF UPDATED 04/23/08 *TR
NHTSA complaint 10223989Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.