Other, diesel, 4x2. Owner complaints on file from Sep 22, 2013 to Apr 3, 2025.
Owner complaints about this model year, by the year they were filed with NHTSA.
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 17V-478 | Jul 28, 2017 | These vehicles are equipped with certain air bag inflators assembled into the passenger frontal air bag modules used as original equipment or… | Airbags | 43,689 | Part replacement |
| 16V-077 | Feb 10, 2016 | Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture | Airbags | 136,361 | Part replacement |
| 14V-706 | Nov 5, 2014 | Platform side plate of the affected wheelchair lifts may crack | Adaptive equipment | 34 | Part replacement |
| 11V-210 | Mar 30, 2011 | Seat benches in the second seating row may have been equipped with safety belts that do not meet the minimum requirements of federal motor vehicle… | Seat belts | 3,437 | Part replacement |
| 08V-352 | Jul 29, 2008 | Some of the left drive shafts on the rear axle which were labeled with the charge indicator "s," may contain cracks at the radius between the… | Powertrain | 73 | Part replacement |
| 08V-110 | Mar 11, 2008 | Some of these vans may not have had the correct brake components installed | Brakes | 34 | Repair or modification |
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
39 complaints on file, page 1 of 2.
We've had multiple issues with starting the vehicle. After number attempts to eradicate the issue, I Google searched the problems and found that the y connect harness from battery to alternator and starter had been remanufactured for improvement 3 times. I'm uncertain why this part did not have a recall for my vehicle. Mercedes manufacturer for our motor should be responsible for this issue since there have been so many reported issues with this part. Can you please evaluate the complaint and advise.
NHTSA complaint 11652459Dodge was not able to replace the passenger airbag. No dealers could replace it. I had the passenger airbag replaced by a Mercedes Sprinter dealership and was reimbursed by Dodge. The problem is they can not remove the recall from NHTSA. I still get email and mail telling me to replace the passenger airbag. I've called 4 times over 2 years. Each time they say they'll fix it. It still shows the recall is not complete. How can I remedy this? Dodge has been no help.
NHTSA complaint 11648837The contact owns a 2008 Dodge Sprinter 3500. The contact stated while driving 65 MPH, the contact noticed that several unknown warning lights were illuminated and suddenly the vehicle failed to accelerate. The vehicle decelerated to 10 MPH with the accelerator pedal depressed to the floorboard. The contact pulled the vehicle into a parking lot, restarted the vehicle and the vehicle temporarily operated as designed before the failure recurred. The contact had the vehicle towed to a local dealer to be diagnosed. The mechanic was unable to duplicate the failure but retrieved a failure code for the ABS control module. The contact was informed that the ABS control module needed to be replaced. The ABS control module was replaced however, the failure code remained. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown,
NHTSA complaint 11430652THE DODGE DEALER IN BELLEVUE WASHINGTON REFUSED TO PERFORM THE RECALL REPAIRS. THEY CLAIMED IT WAS BECAUSE THEY COULDN'T PUT THE VEHICLE ON THEIR LIFT, EVEN THOUGH AIRBAG REPLACEMENT DOESN'T REQUIRE THAT. THEY REFERRED ME TO SEATTLE MERCEDES, WHICH ALSO REFUSED TO DO THE RECALL.
NHTSA complaint 11222013TAKATA RECALL. THE DRIVERS SIDE AIR BAG WAS REPLACED OCT 12 2017. IN 01/2018 I GET A RECALL FOR THE PASSENGER SIDE AIR BAG. I CALLED FREIGHTLINER BUT WAS TOLD THEY CAN NO LONGER REPLACED THE AIRBAG IN NEW YORK STATE AND THEY WOULD GET BACK TO ME. THEY NEVER DID. NY DMV SENT ME A NOTICE SO I CALLED FREIGHTLINER AND THEY SHOW NO RECALLS SAME AS YOUR WEBSITE. WHAT HAPPENED? HOW CAN I GET THE AIRBAG REPLACED NOW? *DT *DT
NHTSA complaint 11221561TAKATA RECALL I MADE 2 ATTEMPTS TO CONTACT WEST VALLEY DODGE IN CA IN WHICH DIDN'T GET A CALL BACK. I MADE APPT ON 11/9 AT SIMI DODGE IN CA. I TOLD THEM I HAD A DODGE SPRINTER ON A B CLASS RV. I WAS TOLD NO PROBLEM. WHEN I SHOWED UP FOR APPT THEY TOLD ME THEY COULDN'T DO IT BECAUSE OF TOOLS NEEDED. I LOOKED ON LINE AND NO SPECIAL TOOLS ARE NEEDED. AS I SUSPECTED THEY JUST DIDN'T WANT TO DO THE WORK. A COMPLETE WASTE OF MY TIME.
NHTSA complaint 11150329TAKATA RECALL WE HAVE EXPERIENCED A TOTAL OF 3 RECALLS ON THIS VEHICLE. THE FIRST RECALL WAS 2016 ON THE PASSENGER SIDE. THE SECOND RECALL IN 2017 ON THE DRIVERS SIDE. THE THIRD MOST IMPORTANTLY WAS A RECALL ON THE 2016 RECALL THE PASSENGER SIDE. FOR ALMOST 2 YEARS THE U.S. RECALL CENTER KEPT SENDING OUT WARNINGS BUT NEVER CLEARLY STATED IT WAS A RECALL ON A RECALL. AS CONSUMERS, WE WOULD CALL TO ASK QUESTIONS TO CLARIFY THIS.. ONLY TO HAVE THEM TAKE DOWN INVOICES AND DATES ON WHEN THE AIR BAGS WERE REPLACED AND PROMISING THIS WAS NOTED AND FULFILLED THEIR NEED TO SEND US A NOTICE. SOON AFTER, WE WOULD GET MORE NOTICES VIA MAIL AND ALSO PHONE MESSAGES. WE HAD 2 DIFFERENT CONFERENCE TELEPHONE CALLS WITH DODGE/RECALL CENTER/AND US, THE [XXX]'S... AND WERE TOLD THE PROBLEM WAS RESOLVED. HAVING SAID THAT IT WAS NOT. FINALLY A SMART SERVICE DEPT. MANAGER AT DODGE FOUND THE ERROR AND RECTIFIED IT. HE SAID. HERE IN LIES THE PROBLEM, YOU HAVE ANOTHER RECALL ON THE 2016 RECALL. REALLY? SINCE FIXING THIS, I HAVE NOTIFIED THE CALL CENTER, VIA PHONE TO BRING TO THEIR ATTENTION. I THINK IT NEEDS TO BE DOCUMENTED NOW. IT IS IMPARATIVE THAT WHEN IT IS A RECALL OF A PREVIOUS RECALL. SOMEONE NEEDS TO PAY ATTENTION. MANY CONSUMERS, LIKE WE ALMOST DID, WILL JUST IGNORE THESE SECOND NOTICES. WE THROW AWAY THE NOTICES BECAUSE WE ARE TOLD AND BELIEVE THIS IS ALREADY REPAIRED. IT WAS NOT. SO PLEASE, FOR YOUR OWN SAKE, MAKE ADJUSTMENTS TO THIS PROBLEM BEFORE YOU ARE ADDRESSING LIVES LOST DUE TO MISINFORMATION. RECALL ON PREVIOUS RECALLS ARE INDEED HAPPENING AND ARE VERY DANGEROUS IF LEFT UNANSWERED. YOU CAN THANK ME NOW OR JUST PAY FOR NEEDLESS DEATHS LATER. YOUR WELCOME. [XXX] VANCOUVER, WASHINGTON. [XXX] CALL ONLY IF YOU HAVE A TRUE, VALID QUESTION. IF NOT, NO NEED TO CALL AT ALL. HAVE A GOOD DAY. *JS PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint 11141588VEHICLE IN MOTION. PROGRESSIVELY WORSE VIBRATION TO THE POINT OF REQUIRING A TOW. UPON INSPECTION AT EDDIE'S TRUCK REPAIR, RAPID CITY, SD FOUND INNER LEFT REAR ("DUAL") WHEEL BROKEN BETWEEN ALL HOLES AND SLOTS IN CENTER OF WHEEL. NO OBVIOUS CAUSE. NO DAMAGE TO WHEELS OR TIRES. ALL TIRES PROPERLY INFLATED. ALL LUG NUTS TIGHT, PROPERLY TORQUED. BREAKS APPEAR NEW -- NO RUST. EVIDENCE OF BROKEN SECTIONS RUBBING ON EACH OTHER, HAD THIS BEEN A SINGLE WHEEL (NOT DUALS) THIS FAILURE MIGHT HAVE RESULTED IN A CATASTROPHIC ACCIDENT. THE FACT THAT THE OUTER WHEEL AND TIRE WERE IN GOOD CONDITION ALLOWED US THE TIME TO PULL OVER.
NHTSA complaint 11132343TAKATA RECALL, I TOOK THE VEHICLE TO GOSS DODGE IN S. BURLINGTON FOR THE NHTSA#15V-354 #R49 PASSENGER AIRBAG MODULE RECALL AND THE NHTSA #16V-077 #S14 DRIVER AIRBAG MODULE. WHEN THE RECALL WAS COMPLETED I STARTED THE VEHICLE AND THE SRS LIGHT REMAINED ON. I TOLD THE SERVICE PEOPLE ABOUT THIS AND THEY ATTEMPTED TO FIND THE PROBLEM. THEY STATE IT IS A BROKEN WIRING HARNESS. THEY HAVE NOW KEPT THE VEHICLE FOR A WEEK AND TELL ME THAT THE PART IS NOT AVAILABLE. I TOOK A PHOTO OF THE PART AND GOT THE PART NUMBER FROM THEM AND ATTEMPTED TO FIND ONE. THE DODGE FACTORY PARTS TOLD ME THAT THE PART WAS DISCONTINUED IN 2016. THE VEHICLE WILL NOT PASS STATE INSPECTION WITH THE SRS LIGHT ON IT IS NOW SITTING AT THE DEALERSHIP WITH THE DASHBOARD TAKEN APART
NHTSA complaint 11124679TL* THE CONTACT OWNS A 2008 DODGE SPRINTER 3500. THE CONTACT STATED THAT THE VEHICLE DID NOT SHIFT OUT OF PARK. THE VEHICLE WAS TOWED TO THE DEALER (K & M DODGE/RAM IN GRAND RAPIDS, MICHIGAN) WHERE IT WAS DIAGNOSED THAT THE SHIFTER ASSEMBLY FELL AND NEEDED REPLACEMENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,994.
NHTSA complaint 11078745TAKATA RECALL. RECEIVED RECALL NOTICE BUT DODGE DEALERS WILL NOT REPAIR. THEY EITHER ARE UNAUTHORIZED OR THE VEHICLE IS TO BIG FOR THEM. ALSO CONTACTED THE FCA RECALL ASSISTANCE CENTER. FCA TRANSFERRED ME TO MERCEDES WHO DOES NOT KNOW ANYTHING ABOUT DODGE RECALLS.
NHTSA complaint 11047775TL* THE CONTACT OWNS A 2008 DODGE SPRINTER 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V354000 (AIR BAGS) AND 16V077000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE DEALER RAINBOW CHRYSLER DODGE JEEP LLC LOCATED AT 301 RIVER HIGHLANDS BLVD, COVINGTON, LA 70433; (985) 892-9165 WAS CONTACTED AND STATED THAT THEY 'DO NOT HAVE ANY TECHNICIANS WHO KNOW HOW TO WORK ON THE VEHICLE.' THE MANUFACTURER WAS CONTACTED AT 800-853-1403. THE MANUFACTURER ALSO STATED THAT THEY WERE UNABLE TO ASSIST. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
NHTSA complaint 11006541TAKATA INFLATORS: IN REPLY TO PREVIOUS COMPLAINT10986163 FORGOT TO MENTION THIS RV WAS PURCHASED IN 2013 IN FLORIDA SO IT WAS EXPOSED FOR MANY YEARS TO HIGH HUMIDITY
NHTSA complaint 10986165TAKATA INFLATORS: CALLED FAIRBANKS AND ANCHORAGE DEALERSHIPS AND THEY ARE NOT DOING REPAIRS AT ALL. THE ANCHORAGE DEALERSHIP SENT ME TO TRAILER CRAFT OF ANCHORAGE AND THEY DO NOT HAVE PARTS YET AS THEY SAY THAT ALASKA IS LAST ON THE LIST FOR PARTS SINCE WE ARE A LOW HUMIDITY AREA. I AM MOVING TO A HIGH HUMIDITY (TENN) AREA IN SEPT AND I AM WORRIED TO TRAVEL 5000 MILES WITH A COMPROMISED AIR BAG. I DO NOT THINK THIS IS FAIR FOR US TO HAVE TO WAIT BECAUSE WE LIVE IN ALASKA.
NHTSA complaint 10986163TL* THE CONTACT OWNS A 2008 DODGE SPRINTER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V354000 (AIR BAGS) AND 16V077000 (AIR BAGS) HOWEVER THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PART DISTRIBUTION DISCONNECT. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 07/11/17*LJ THE CONSUMER STATED AFTER 2 YEARS THE VEHICLE STILL HAD NOT BEEN REPAIRED. UPDATED 07/14/2017 *JS
NHTSA complaint 10986051TL* TAKATA RECALL. THE CONTACT OWNS A 2008 DODGE SPRINTER 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER 15V354000 (AIR BAGS) AND 16V077000 (AIR BAGS) HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED AND STATED THAT THE DEALER REFUSED SERVICE DUE TO NOT HAVING THE TECHNOLOGY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THE CONTACT WOULD NEED TO CROSS THE STATES TO HAVE THE VEHICLE REPAIRED. THE CONTACT HAD NOT EXPERIENCED ANY FAILURE.
NHTSA complaint 10985986TAKATA RECALL.... THE RECALL WENT OUT A YEAR AGO, AND STILL NO PARTS! THIS IS PUTTING OUR DRIVERS IN POSSIBLE JEOPARDY.
NHTSA complaint 10969264TL* TAKATA RECALL. THE CONTACT OWNS A 2008 DODGE SPRINTER 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V354000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
NHTSA complaint 10930255I HAVE CONTACTED FIAT CHRYSLER AUTOMOBILES AND THEY STATED THAT I WOULD TO CONTACT MERCEDES BENZ. I CONTACTED A MERCEDES DEALER AND THEY STATED THAT THE REPLACEMENT PART WOULD NOT BE AVAILABLE UNTIL 2017. THE INFORMATION THAT I RECEIVED VIA MAIL STATES THAT THE PART IS AVAILABLE.
NHTSA complaint 10927166TL* THE CONTACT OWNS A 2008 DODGE SPRINTER 3500. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 15V354000 (AIR BAGS). THE CONTACT STATED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
NHTSA complaint 10919187Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.