Model year

2009 Dodge Sprinter 3500

Other, diesel, 4x2, built in Germany. Owner complaints on file from Oct 27, 2016 to Mar 6, 2026.

Recall campaigns covering this model year4186k vehicles or units across those campaigns
Owner complaints33.0 times the median 2009 other
Severity index0.02009 others average 11.5
First 24 months0Complaints in its first two years
Complaints over time

Complaints about the 2009 Dodge Sprinter 3500 peaked in 2016, with 1 filed

Owner complaints about this model year, by the year they were filed with NHTSA.

00.250.50.751201612017201820192020202120222023202420252026
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

100% of complaints about the 2009 Dodge Sprinter 3500 name airbags

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

Airbags
3
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

4 recall campaigns cover the 2009 Dodge Sprinter 3500

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2009 Dodge Sprinter 3500
CampaignFiledSubjectComponentVehiclesRemedy
17V-478Jul 28, 2017These vehicles are equipped with certain air bag inflators assembled into the passenger frontal air bag modules used as original equipment or…Airbags43,689Part replacement
16V-077Feb 10, 2016Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to ruptureAirbags136,361Part replacement
11V-210Mar 30, 2011Seat benches in the second seating row may have been equipped with safety belts that do not meet the minimum requirements of federal motor vehicle…Seat belts3,437Part replacement
10V-294Jun 29, 2010Spring plate which attaches the oil filler neck to the cylinder-head cover may crackFuel system2,589Part replacement
Source: NHTSA ODI recalls file.
Owner complaints

What owners reported about the 2009 Dodge Sprinter 3500

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

3 complaints on file, page 1 of 1.

  1. Filed Mar 6, 2026Failure Feb 23, 2026Litchfield, NHAir bags

    The contact owns a 2009 Dodge Sprinter 3500. The contact had recently read online about two recalls for the driver’s and passenger’s side air bags. The contact confirmed that the VIN was included in the recalls. The contact called a local Dodge dealer and was referred to a local Mercedes-Benz dealer. Several Dodge and Mercedes-Benz dealers were contacted, but neither dealer was willing to perform the recall repair. The contact called the manufacturers and was informed that the dealers were unable to perform the recall repairs. The contact called an independent mechanic to replace the air bags and was informed that the parts to replace the air bags were no longer being manufactured. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure.

    NHTSA complaint 11722560
  2. Filed Apr 3, 2017Failure Mar 30, 2017Perdido Beach, ALAir bags

    TL* THE CONTACT OWNS A 2009 DODGE SPRINTER 3500. AFTER THE VEHICLE WAS TAKEN TO THE DEALER TO BE REPAIRED PER NHTSA CAMPAIGN NUMBERS: 16V077000 (AIR BAGS) AND 16V352000 (AIR BAGS), THE CONTACT WAS INFORMED THAT THE AIR BAGS WERE NOT INCLUDED IN THE MANUFACTURING PROCESS. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

    NHTSA complaint 10970078
  3. Filed Oct 27, 2016Failure Oct 1, 2015NEW Gloucester, MEAir bags

    TAMARA RECALL APPROPRIATE PARTS FOR REPAIR ARE DELAYED

    NHTSA complaint 10919248
Source: NHTSA ODI complaints file.
Investigations

1 NHTSA investigation on file

  • EA21002 Engineering analysis, Airbags
    Desiccated Air Bag Inflator Rupture
    Opened Sep 17, 2021, still open
Source: NHTSA ODI investigations file.
Service bulletins

32 manufacturer communications cover this model year

Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.

  • LI28_00-N-079097_1_en Aug 26, 2026 · Service Bulletin/Repair Instructions
    Complaint While driving through muddy / sandy/ off road terrain "4Matic Currently Unavailable" message on the dash Cause This vehicle is not equipped with a fixed force distribution AWD, rather force is only applied to the front axle according to ESP calcul…
  • LI54_30-N-080701 Jul 1, 2026 · Service Bulletin/Repair Instructions
    ASSYST PLUS service reminder appears earlier than expected due to vehicle operating conditions Complaint The ASSYST PLUS service reminder appears earlier than expected. The customer or dealer may report that the vehicle did not reach the starting maintenan…
  • LI49.10-N-080528 Jun 3, 2026 · Service Bulletin/Repair Instructions
    OM642 DPF Filter Cracked or Broken Complaint Vehicle will not start or exhibits noisy exhaust. Check Engine Lamp (CEL) is on. Multiple control unit communication and system faults may be present, including but not limited to: 134800, 134900, 11B300, 11EC0…
  • LI14.20-N-073867 Jun 15, 2026 · Service Bulletin/Repair Instructions
    Complaint Complaint A: The engine is jolting/bucking between 1700 and 1900 rpm. Complaint B: One or more mechanical related fault codes for EGR Valve stored in CDI control unit, with possible Check Engine Light. Review list of mechanical fault codes in tab…
  • LI4910-N-060969 Apr 18, 2026 · Service Bulletin/Repair Instructions
    Complaint Rattling noise from underneath the vehicle. Cause One or more of the following conditions may be present: 1. The exhaust bracket from the DPF to the transmission is cracked or broken. • See Pic. 1 for an example of a broken bracket. 2. Transmissio…
  • LI49-20-N-080376 Mar 23, 2026 · Service Bulletin/Repair Instructions
    The check engine light is illuminated, or the AdBlue warning is active, with recorded faults related to AdBlue quality or concentration. Complaint Customer reports an illuminated check engine light and or an AdBlue system warning indicating AdBlue quality …
  • LI14.20-N-073867 Jan 16, 2026 · Service Bulletin/Repair Instructions
    EGR Valve Diagnosis & Cleaning (and EGR Cooler Cleaning) – OM642, Sprinter 906/907 Complaint A: The engine is jolting/bucking between 1700 and 1900 rpm. Complaint B: One or more mechanical related fault codes for EGR Valve stored in CDI control unit, with p…
  • LI28.00-N-063339 Dec 1, 2025 · Service Bulletin/Repair Instructions
    Clunking noise on load change or gear engagement Complaint Clunking noise can be heard on some load changes or when changing from N->R or N->D Cause Movement of transfer case splines Remedy Apply bearing retainer (green) Loctite to both output shaft splines…
  • LI54.30-N-079757 Sep 26, 2025 · Service Bulletin/Repair Instructions
    Engine Oil Level Cannot Be Checked via Instrument Cluster Service Menu Complaint Sometimes the engine oil level cannot be determined using the instrument cluster's service menu. The following mes- sages may be displayed: •Engine oil level currently inopera…
  • LI27.19-N-079793 Sep 16, 2025 · Service Bulletin/Repair Instructions
    Complaint Transmission control unit Y3/8n4 (fully integrated transmission control unit (VGS)) not listed in quick test and/or no communication possible with VGS. Cause Transmission control unit Y3/8n4 Remedy For vehicles with 722.9 transmission: Ensure LI54…
  • LI14.20-N-073867 Apr 25, 2025 · Service Bulletin/Repair Instructions
    EGR Valve Diagnosis and Cleaning Procedure using TUNAP 926® on 906, 907 Sprinter with OM642 Diesel Engine Complaint Complaint A: The engine is jolting/bucking between 1700 and 1900 rpm. Complaint B: One or more mechanical related fault codes for EGR Valve s…
  • LI82.35-N-078930 Mar 10, 2025 · Service Bulletin/Repair Instructions
    Warning Lamp "Washer Fluid Empty" Yet Reservoir Is Not Empty Complaint: Warning lamp "washer fluid empty", even thought the washer fluid reservoir is full Cause: Insufficient electrical conductivity of the washer fluid, as the washer fluid was mixed with d…
  • LI47.10-N-079010 Mar 10, 2025 · Service Bulletin/Repair Instructions
    Procedure for When Diesel Fuel Tank is Filled with Incorrect Fuel Type Complaint: Procedure for When Diesel Fuel Tank is Filled with Incorrect Fuel Type (e.g., gasoline, water, biodiesel, AdBlue/DEF) Cause: The incorrect fuel type, such as gasoline, water, …
  • LI14.20-N-073867 Mar 10, 2025 · Service Bulletin/Repair Instructions
    EGR Valve Diagnosis and Cleaning Procedure Complaint A: The engine is jolting/bucking between 1700 and 1900 rpm. Complaint B: One or more mechanical related fault codes for EGR Valve stored in CDI control unit, with possible Check Engine Light. Review list …
  • LI49.20-N-078838 Feb 4, 2025 · Service Bulletin/Repair Instructions
    Complaint The check engine light or AdBlue warning is activated, accompanied by one or more of the following fault codes rela- ted to the AdBlue tank: P206B31: Malfunction of the concentration sensor for AdBlue; the signal is absent. P203B31: Malfunction …
  • LI07.70-N-078824 Feb 12, 2025 · Service Bulletin/Repair Instructions
    Complaint Fault code P06DA00 is found current or stored in engine control unit. Check engine light may be activated. Cause Various causes Remedy Up to Model year 2018: Fault code P06DA00 can be disregarded if not activating the check engine light, unless ot…
  • LI49.00-N-078608 Nov 28, 2024 · Service Bulletin/Repair Instructions
    SMOG/Emissions Test fail due to one or more Readiness Monitors not set Complaint: The vehicle has failed the State Emissions Certification because one or more of the OBDII readiness monitors are not completely set. Cause: One or more of the following Readi…
  • Sprinter Weekly Dec 1, 2017 · Service Bulletin/Repair Instructions
    Status of Parts Ordering - Sprinter
  • 14TL5 Jul 29, 2014 · Service Bulletin/Repair Instructions
    14TL5 ABS Power Line Carrier Converter Available Through PDC
  • 14TL2 Jul 29, 2014 · Service Bulletin/Repair Instructions
    14TL2 DD Platform Engine Stand Adapter W060589023100
  • 14TS19 Jul 24, 2014 · Service Bulletin/Repair Instructions
    14TS19 DD Platform High Pressure Fuel Lines
  • 16TS7 Mar 28, 2016 · Service Bulletin/Repair Instructions
    16TS7 Reman Diesel Particulate Filter Serial Number
  • 14TL9 Oct 23, 2014 · Service Bulletin/Repair Instructions
    14TL9 Special Tool Warranty Program.
  • 14TL8 Oct 31, 2014 · Service Bulletin/Repair Instructions
    14TL8 TorcUP? Non-Impacting Torque Tool.
  • 14TL7 Oct 15, 2014 · Service Bulletin/Repair Instructions
    14TL7 DD Platform Flywheel Housing Runout Tool W470589032100
  • 14CSA23 Oct 27, 2017 · Service Bulletin/Repair Instructions
    14CSA23 CSC Announces ?Tech Tips? ? DDCSN
  • 14CSA22 Oct 24, 2014 · Service Bulletin/Repair Instructions
    14CSA22 DTNA Chassis Wiring Diagrams
  • 14CSA21 Oct 14, 2014 · Service Bulletin/Repair Instructions
    14CSA21 Holiday Schedule for the Detroit Customer Support Center ?
  • 14CSA20 Oct 10, 2014 · Service Bulletin/Repair Instructions
    14CSA20 EGR Valve Actuator Kit P/N E23539699
  • sb2080 Oct 1, 2014 · Service Bulletin/Repair Instructions
    sb2080 Australian CST M1400 Isolated Radiator Retrofit
  • D-17-20 Sep 27, 2017 · Service Bulletin/Repair Instructions
    Removal of 2009 Dodge Sprinter (VB) US Vehicles ONLY From Safety Recall S43 and Adding Them to Safety Recall R49
  • CSN-K18 Oct 1, 2010 · Service Bulletin/Repair Instructions
    DODGE SERVICE CAMPAIGN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. THE SPRING PLATE THAT AFFIXES THE OIL FILLER NECK TO THE VALVE COVER ON THE VEHICLES, MAY CRACK, RESULTING IN A POSSIBLE ENGINE OIL LEAK. THE OIL FILLER NECK MUST BE REPLACED. CSC LETTE…
Source: NHTSA manufacturer communications files.