2002 Dodge Stratus

150 complaints on file, page 1 of 8.

1. Filed Mar 28, 2016Failure Aug 31, 2015Plymouth, PAAir bags

   TL* THE CONTACT OWNS A 2002 DODGE STRATUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V338000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

   NHTSA complaint 10851861
2. Filed Feb 18, 2016Failure Nov 18, 2015Youngstown, OHAir bags

   TL* TAKATA RECALL. THE CONTACT OWNS A 2002 DODGE STRATUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V338000 (AIR BAGS) HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

   NHTSA complaint 10836825
3. Filed Oct 28, 2015Failure Jul 1, 2015Bruce, WIAir bags

   TL* THE CONTACT OWNS A 2002 DODGE STRATUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V338000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

   NHTSA complaint 10786844
4. Filed Sep 15, 2015Failure Jun 1, 2010186,000 milesWilson, NCSuspension

   TL* THE CONTACT OWNS A 2002 DODGE STRATUS. WHILE DRIVING 35 MPH, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. UPON FURTHER INSPECTION, THE CONTACT NOTICED THAT THE REAR DRIVER SIDE BALL JOINT FRACTURED FROM THE VEHICLE. THE VEHICLE WAS TOWED TO A DEALER WHO DIAGNOSED THAT THE BALL JOINT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED OVER TIME WITH THE REMAINING THREE BALL JOINTS DETACHING FROM THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 186,000.

   NHTSA complaint 10763793
5. Filed Sep 11, 2015Failure Jul 10, 2015Tulsa, OKAir bags

   TL* THE CONTACT OWNS A 2002 DODGE STRATUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V338000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO PROVIDE THE PART TO DO THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

   NHTSA complaint 10763152
6. Filed Sep 3, 2015Failure Aug 8, 201598,252 milesSaint Petersburg, FLEngine

   THE INTERNAL WATER PUMP FAILED. THIS CAUSED WATER TO LEAK INTO THE OIL PAN. THE WATER GOT HOT ENOUGH ON A 600 MILES TRIP FROM FLORIDA TO MISSISSIPPI THAT IT BOILED AND CAUSED THE OIL TO TURN INTO SLUDGE (MOLASSES LIKE CONSISTENCY). THIS CAUSED A LACK OF LUBRICATION OF THE DUAL CAMSHAFTS WHICH IN TURN BURNED UP. END RESULT WAS ENGINE FAILURE.

   NHTSA complaint 10761411
7. Filed May 16, 2015Failure May 6, 2015185,750 milesSolsberry, INSteering, Suspension, Unknown or otherCrash

   MY CAR HAS A BAD NOISE AND POPPING SOUND IN THE FRONT END. I WAS TURNING OUT OF MY MOMS DRIVEWAY WHEN MY FRONT PASSENGER TIRE COLLAPSED IN .. MY UPPER BALL JOINT BROKE . AFTER MY CAR WAS JACKED UP MY LOWER A ARM AND BALL JOINT WAS BROKE .. I REPLACED EVERYTHING . A WEEK LATER THE DRIVER SIDE BALL JOINT HAD TO BE REPLACED . MY CAR STILL MAKES A AWEFUL SOUND LIKE SOMETHING IS ABOUT TO BRAKE . SHOULD I REPLACE EVERY PART IN THE FRONT . CAUSE IT DANGEROUS FOR MYSELF AND MY CHILD .

   NHTSA complaint 10716802
8. Filed Feb 24, 2015Failure Feb 18, 2015112,000 milesBoise, IDSuspension

   MY DAUGHTER PULLED OUT OF MCDONALD'S TURNING RIGHT AND THE LEFT WHEEL COLLAPSED UNDER THE VEHICLE. THERE WAS NO ACCIDENT AND NO ONE WAS INJURED. I HAD IT TOWED TO OUR HOUSE. I HAVE READ ON LINE AND FOUND THAT IT IS A COMMON PROBLEM. *JS

   NHTSA complaint 10690340
9. Filed Aug 27, 2014Failure Aug 21, 201478,000 milesStony Point, NCAir bags, Steering

   TL* THE CONTACT OWNS A 2002 DODGE STRATUS. THE CONTACT STATED THAT WHILE MAKING A TURN, THERE WAS AN ABNORMAL NOISE COMING FROM THE STEERING WHEEL. IN ADDITION, THE CONTACT STATED THAT UPON STARTING THE VEHICLE, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 78,000.

   NHTSA complaint 10628911
10. Filed Aug 7, 2014Failure May 1, 2014191,300 milesBristol, RILower ball joint, Suspension

    TL* THE CONTACT OWNS A 2002 DODGE STRATUS. THE CONTACT STATED THAT WHILE DRIVING AND MAKING A TURN, THERE WAS AN ABNORMAL NOISE COMING FROM THE FRONT DRIVER SIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FRONT DRIVER SIDE LOWER CONTROL ARM AND BALL JOINT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AND TWO WEEKS LATER THE CLICKING NOISE RECURRED. THE VEHICLE WAS TAKEN BACK TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE CONTROL ARM WAS CRACKED. THE CONTROL ARM AND BALL JOINT WAS REPLACED FOR A SECOND TIME AND TWO WEEKS LATER THE FAILURE RECURRED FOR A THIRD TIME. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 191,300.

    NHTSA complaint 10620659
11. Filed Jul 17, 2014Failure Nov 4, 201365,000 milesHialeah, FLAir bags, Horn, Cruise control

    TL* THE CONTACT OWNS A 2002 DODGE STRATUS. THE CONTACT STATED THAT THERE WAS AN ABNORMAL NOISE FROM THE DASHBOARD AS THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE AIR BAG NEEDED TO BE REPLACED. IN ADDITION, THE HORN AND THE CRUISE CONTROL FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 65,000 AND THE CURRENT MILEAGE WAS 69,000. UPDATED 09/02/14*LJ

    NHTSA complaint 10611212
12. Filed Mar 7, 2014Failure Feb 13, 2014105,000 milesEarly, TXEngine, Power train, BodyFire

    GRANDAUGHTER WAS RETURNING HOME FROM COLLEGE . VEHICLE SUDDENLY CAUGHT FIRE ON HIGHWAY BETWEEN MARBLE FALLS TEX AND BURNET TEXAS.. HER MOTHER WAS FOLLOWING IN ANOTHER CAR AND BARELY HAD TIME TO RESCUE SOME OF THE PERSONAL ITEMS BEFORE ENTIRE CAR WAS ENGULFED IN FLAMES. GRANDDAUGHTER BARELY ESCAPED THE VEHICLE WITHOUT INJURY. SHE WAS ABLE TO GET SEVERAL PICTURES OF THE VEHICLE FIRE ON HER CELL PHONE.. THE FIRE BEGIN EITHER UNDER THE HOOD OR UNDER THE FRONT OF THE CAR AND WAS COMPLETELY ENGULFED IN A MATTER OF MINUTES.. GRANDAUGHTER AND HER MOM WAS VERY DISTRAUGHT AND TERRIBLY UPSET UNTIL FIRE DEPT FROM BURNET ARRIVED ON THE SCENE . THEY WERE CALLED (911) BY A PASSING MOTORIST. THE BURNED OUT VEHICLE WAS HAULED IN TO BURNET TEXAS BY ADVANTAGE TOWING 512-756-7995. WE HAVE NEVER RECEIVED A RECALL FROM DODGE ABOUT THE POSSIBLE FIRE HAZARDS ON THIS VEHICLE. *TR

    NHTSA complaint 10567857
13. Filed Jan 24, 2014Failure Jan 15, 2014Texas City, TXElectrical system

    I HAD SMELLED A BURNING SMELL IN MY CAR WHILE I DRIVE IT. MY HUSBAND HAD TRIED HIS BEST TO FIND WHERE THE SMELL IS COMING FROM. WE COULD NOT FIND IT AND NOW MY RADIO DOESN'T WORK, THE DOME LIGHT DON'T WORK AND THE LOCKS DON'T WORK. IN ORDER TO LOCK MY CAR I HAVE TO PUSH THE LOCKS DOWN. CAN YOU PLEASE HELP ME WITH WHAT COULD BE THE POSSIBILITY OF WHAT'S WRONG WITH MY CAR? I HAVEN'T BEEN DRIVING IT. *TR

    NHTSA complaint 10561397
14. Filed Jan 15, 2014Failure Aug 8, 2013108,700 milesPlacentia, CAElectrical system, Engine, Power train

    NOTICED SLIGHT GEAR SLIPPAGE TRAVELLING 35-45MPH. ALL FLUIDS CHECKED, AT PROPER LEVELS. A WEEK LATER, ENGINE 'JERKED' WHEN COMING TO COMPLETE STOP, CHECK ENG LIGHT ILLUMINATED. PROGRESSIVELY WORSENED. ONCE ENGINE WARMED UP, STARTED HEARING A 'WHIRRING' NOISE FROM LOWER-MIDDLE AREA OF ENGINE. STOPPED @ LOCAL REPAIR SHOP, THEY CHECKED FLUIDS AND VAC HOSES, NOISE STOPPED, BUT NOTICED COOLANT IN RESERVOIR SIDE 3/4 FULL & BOILING, TEMP GAUGE ON DASH 'NORMAL'. NEXT DAY, WHILE COLD, I CHECKED COOLANT LEVEL IN RESERVOIR (LEFT SIDE) STILL FULL, (HADN'T FLOWED BACK THRU SYSTEM ONCE COOL). I ADDED WATER TO 'FILL LINE', CHECKED CONDITION OF PRESSURE CAP (LOOKED FINE), PLACED & TIGHTENED, STARTED ENGINE, LET RUN A FEW MINUTES, LOOSENED 'AIR BLEEDER' ON TOP OF COOLANT BLEEDER HSNG. THEN I SLOWLY SHIFTED THRU ALL GEARS, W/FOOT ON BRAKE, LET AIR BLEED TIL SOLID STREAM OF LIQUID AND SHUT CAR OFF. WAITED AN HOUR, STARTED UP AND DROVE. CK ENG LT= OFF. FINE FOR A FEW DAYS, SAME ISSUES STARTED UP AGAIN. LOUDER 'WHIRRING', LIKE A BELT OR BAND SLIPPED. IRRATIC SHIFTING, TRANS NEVER FAILED. RAN BOTH CODE TESTS ON DASHCLUSTER=NO DTCS. JAN 2014-DROVE TO DODGE DEALERSHIP: DISPOSITION: REPLACE MOPAR 41TE TRANS. MY LOST WAGES / LOSS OF VEH USE(DEC/JAN) + BURDEN OF A LOAN TO REPLACE THE TRANSMISSION = MORE THAN I PAID IN FULL TO BUY THE CAR BARELY 6 MONTHS AGO. UNFAIR TO CUSTOMERS: ONGOING COMPUTER AND PCM/TRANSMISSION FAILURE SINCE 1999. THE 'OOPS' TECH SPEC-CORRECT TRANS FLUID ATF+4 HOW MANY DAMAGED & FAILED TRANSMISSIONS? REFUSED TO HONOR POWERTRAIN WARRANTY!! AND CONTINUED PLACING. SHAME ON ALL OF THE CORPORATE EXECUTIVES & ENGINEERS THAT GOT RICH FROM ROBBING THE CONSUMERS. YOU WERE 'SUCCESSFUL FAILURES' MOPAR, CHRYSLER-DODGE-DAIMER-IACOCCA, ETC. 90+ TSBS, NO RECALLS. CLASS ACTIONS DISMISSED! TIME FOR THE CONSUMERS TO PREVAIL. TIME FOR A CALIFORNIA CLASS ACTION!! *TR

    NHTSA complaint 10560126
15. Filed Jun 29, 2013Failure Jun 16, 201364,800 milesHialeah, FLAir bags, Suspension

    I GOT IN MY CAR TO DRIVE HOME AND AS SOON AS I STARTED THE CAR AND TURNED THE WHEEL JUST A LITTLE, I HEAR A POPPING SOUND COMING FROM THE STEERING WHEEL. THE LIGHT ON THE DASHBOARD CAME ON STATING "AIR BAG". I HAVE ALREADY HAD PROBLEMS WITH THE BALL JOINTS I HAD TO REPLACE MYSELF AND OTHER ISSUES WITH THIS CAR. NOW I HAVE A FAULTY AIR BAG THAT IS MAKING NOISE EVERY TIME I TURN THE WHEEL. I ALSO FOUND OUT I HAVE NO HORN. IT DOES NOT WORK SINCE THE AIR BAG IS FAULTY. I AM NOT PROTECTED WITH AN AIR BAG AND CAN NOT DEFEND MYSELF WITH MY CAR HORN...I NEED HELP! *TR

    NHTSA complaint 10522418
16. Filed Apr 15, 2013Failure Mar 22, 201350,000 milesUxdridge, MAService brakes

    TL* THE CONTACT OWNS A 2002 DODGE STRATUS. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, THE REAR DRIVER SIDE BACKING PLATE FRACTURED AND CAUSED THE WHEELS TO SEIZE. THE VEHICLE TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN VERIFIED THE FAILURE AND STATED THAT THE BACKING PLATE, CALIPER, BRACKET, AND PARKING BRAKE SHOES NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 50,000. *TR

    NHTSA complaint 10508284
17. Filed Nov 28, 2012Failure Oct 29, 2012140,000 milesAlgonac, MIAir bags

    TL* THE CONTACT OWNS A 2002 DODGE STRATUS. THE CONTACT STATED WHILE DRIVING 30 MPH THE AIR BAG LIGHT ILLUMINATED AND BEGAN MAKING A BEEPING NOISE. APPROXIMATELY 60 SECONDS LATER THE PASSENGER SIDE AIR BAG DEPLOYED IN THE DIRECTION OF THE WINDSHIELD. THE WINDSHIELD WAS CRACKED AS WELL AS DAMAGING THE DASH BOARD. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS AND AN ENGINEER WAS DISPATCHED TO INSPECT IT. OVER A MONTH LATER THE CONTACT RECEIVED A LETTER FROM THE MANUFACTURER STATING THEY DID NOT FEEL THE FAILURE WAS DUE TO A MANUFACTURER DEFECT AND WOULD OFFER NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGE WAS 140,000.

    NHTSA complaint 10486325
18. Filed Aug 26, 2012Failure Aug 9, 2012156,000 milesAngola, INTrunk lid4 injured

    TRUNK FALLS CONTINUALLY AFTER STAYING IN UPRIGHT POSITION FOR A FEW SECONDS OR MINUTES. EVERYONE OF MY FAMILY HAS BEEN INJURED SINCE I BOUGHT THE CAR 2 WEEKS AGO. I NOW HAVE A 6 INCH DIAMETER BRUISE ON MY ARM FROM THE LATEST INCIDENT. *TR

    NHTSA complaint 10472489
19. Filed May 3, 2012Failure May 3, 2012Bradford, PASuspension

    I HAVE BEEN HEARING A TERRIBLE NOISE EVERYTIME I TURN MY 2002 DODGE STRATUS. OFTEN TIMES I CAN'T EVEN TURN THE STEERING WHEEL. I HAVE TO GET MY CAR INSPECTED AND I FOUND OUT THAT I HAVE TO HAVE MY FRONT LOWER CONTROL ARM/BALL JOINT REPLACED BECAUSE IT FAILED. I ALSO FOUND OUT THAT THIS ITEM WAS RECALLED. *TR

    NHTSA complaint 10457242
20. Filed Feb 7, 2012Failure Feb 7, 201289,000 milesYukon, OKEngine and engine cooling

    I HAVE READ ABOUT THE KNOWN DODGE 2.7 ENGINE FREEZE ISSUE AND IT HAPPENED TO ME. PLEASE DO SOMETHING *TR

    NHTSA complaint 10447054