Model year

2004 Dodge Viper

Convertible, gasoline, built in United States. Owner complaints on file from Dec 14, 2004 to Mar 19, 2014.

Recall campaigns covering this model year2756k vehicles or units across those campaigns
Owner complaints8Close to the median 2004 convertible
Severity index37.52004 convertibles average 6.7
First 24 months1Complaints in its first two years
Complaints over time

Complaints about the 2004 Dodge Viper peaked in 2013, with 3 filed

Owner complaints about this model year, by the year they were filed with NHTSA.

01232004200620082010201232014201620182020202220242026
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

38% of complaints about the 2004 Dodge Viper name airbags

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

Airbags
3
Suspension
2
Electrical system
1
Engine and cooling
1
Powertrain
1
Brakes
1
Steering
1
Structure
1
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

2 recall campaigns cover the 2004 Dodge Viper

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2004 Dodge Viper
CampaignFiledSubjectComponentVehiclesRemedy
15V-046Jan 28, 2015Due to electrical noise beyond the tolerance of the air bag electronic control module (ECM), a component in the ECM may fail, causing the front…Airbags752,644Part replacement
13V-040Feb 6, 2013Component in the air bag control module may fail causing the front airbags and/or seatbelt pretensioners to deploy inadvertently while the vehicle…Airbags3,644Repair or modification
Source: NHTSA ODI recalls file.
Owner complaints

What owners reported about the 2004 Dodge Viper

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

8 complaints on file, page 1 of 1.

  1. Filed Mar 19, 2014Failure Jan 1, 20143,000 milesWest River, MDAir bags

    TL* THE CONTACT OWNS A 2004 DODGE VIPER. THE CONTACT STATED THAT THE AIR BAG SENSOR WARNING LIGHT WOULD SPORADICALLY ILLUMINATE, INDICATING THAT THE AIR BAG SYSTEM WAS DISABLED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER:13V040000 (AIR BAGS) BUT THE CONTACT WAS ADVISED BY THE DEALER THAT THE PARTS NEEDED TO COMPLETE THE REPAIR WERE NOT AVAILABLE. THE CONTACT RECEIVED THE NOTICE MONTHS AGO. THE MANUFACTURER WAS ALSO CONTACTED AND PROVIDED AN UNREASONABLE DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE FAILURE WAS RECURRING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 3000.

    NHTSA complaint 10573562
  2. Filed Oct 28, 2013Failure Feb 1, 2013Greesboro, NCAir bags

    TL* THE CONTACT OWNS A 2004 DODGE VIPER. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER 13V040000 (AIR BAGS) HAD A EXCEEDED A REASONABLE TIME FOR REPAIR, THE DEALER ADVISED THE CONTACT THAT THE PART WAS NOT AVAILABLE FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

    NHTSA complaint 10549782
  3. Filed May 16, 2013Failure Jan 15, 201332,000 milesCocoa, FLSteering, Suspension

    TL* THE CONTACT OWNS A 2004 DODGE VIPER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH, HE HEARD AN ABNORMAL THUMPING SOUND. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT MECHANIC, WHO ADVISED THE CONTACT THAT THE REAR SUSPENSION KNUCKLE WAS CAUSING THE FAILURE. ADDITIONALLY, THE CONTACT NOTICED A WHINING SOUND COMING FROM THE STEERING WHEEL AND THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE MECHANIC ADVISED THAT THE POWER STEERING CONNECTER HAD EXPANDED, CAUSING POWER STEERING FLUID TO LEAK. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 32,000. *TR DUPLICATE TO 10511754*SMCH

    NHTSA complaint 10512426
  4. Filed May 13, 2013Failure Apr 20, 201323,240 milesCocoa, FLAir bags, Suspension1 injured

    TL* THE CONTACT OWNS A 2004 DODGE VIPER. THE CONTACT STATED THAT THE REAR SUSPENSION STARTED TO SEPARATE FROM THE VEHICLE. THE CONTACT LOST CONTROL OF THE VEHICLE WHILE TRAVELING 10 MPH AND VEERED OFF THE ROADWAY. THE AIR BAGS IMMEDIATELY DEPLOYED, ALTHOUGH THE CONTACT'S VEHICLE HAD NOT IMPACTED ANYTHING. THE CONTACT SUSTAINED NECK INJURIES FROM THE AIR BAG DEPLOYMENT. THE VEHICLE WAS TAKEN TO THE DEALER AND THE CONTACT WAS TOLD THAT THE REAR SUSPENSION KNUCKLE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE AND CURRENT MILEAGE WAS 23,240. *TR DUPLICATE TO 10512426 *SMCH

    NHTSA complaint 10511754
  5. Filed Nov 23, 2010Failure Sep 17, 201024,300 milesWest River, MDElectrical system

    TL*THE CONTACT OWNS A 2004 DODGE VIPER. WHILE DRIVING 70 MPH THE VEHICLE BECAME DISABLED AND THE WARNING LIGHTS ILLUMINATED INDICATING THAT ALL OF THE ELECTRICAL COMPONENT ON THE VEHICLE HAD FAILED. OCCASIONALLY, AFTER TURNING THE VEHICLE OFF AND ON IT WOULD RESET ITSELF AND AT OTHER TIMES IT WOULD BE AN HOUR BEFORE HE WAS ABLE TO RESTART IT. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE BODY CONTROL MODULE COMPONENTS FAILED AND HAD TO BE REPLACED. THIS FAILURE OCCURRED AT LEAST FOUR TIMES. THE DEALER REPLACED THE COMPONENTS EACH TIME PER THE WARRANTY. THE MANUFACTURER WAS NOT NOTIFIED. A CLAIM WAS FILED FOR THE FAILURE WITH THE WARRANTY DEPARTMENT. THE FAILURE MILEAGE WAS 24,300.

    NHTSA complaint 10367235
  6. Filed May 30, 2006Failure Jul 21, 2005Brighton, MIEngine and engine cooling1 injured

    2004 VIPER BLOWS EXCESSIVE HEAT IN THE CABIN AREA. *TS IN ADDITION, THE HEATING ISSUE ALSO CAUSED THE SIDE EXIT PANELS TO BECOME EXTREMELY HOT WHICH RESULTED IN THE CONSUMERS WIFE BURNING THE BACK OF HER RIGHT CALF WHEN SHE EXITED THE VEHICLE. THE DEALER INFORMED THE CONSUMER THE HEAT WAS COMING FROM THE ENGINE. THE DEALER SUGGESTED DRIVING WITH THE AIR CONDITION ON AT ALL TIMES. *JB

    NHTSA complaint 10159440
  7. Filed Apr 11, 2006Failure Apr 3, 2006Brighton, MIStructure1 injured

    2004 DODGE VIPER PUTS OUT EXCESSIVE HEAT IN THE CABIN AREA, CAUSED CONSUMERS WIFE TO BURN HER CALF WHEN EXITING. *TS ***NAR*** THE SIDE PANELS BECAME VERY HOT WHEN THE CONSUMERS WIFE WAS INJURED. *JB

    NHTSA complaint 10156236
  8. Filed Dec 14, 2004Failure Nov 1, 20042,000 milesN. Massapequa, NYPedal/hand lever(motorcycle), Service brakes, Pedals and linkages

    THE BRAKE PEDAL AND CLUTCH PEDAL ON THIS VEHICLE IS RUSTED AND PRESENTS A SAFETY HAZARD SINCE YOUR FOOT EITHER SLIPS OFF OR STICKS TO THE PEDAL DEPENDING ON THE TYPE OF SHOE BEING WORN. THE REGIONAL SERVICE MANAGER FOR DODGE AND THE DEALERSHIP ADMITS AN INFERIOR METAL WAS USED TO MFG. THE PEDAL BUT WILL NOT MAKE ANY REPAIRS OR REPLACEMENTS. *AK

    NHTSA complaint 10102967
Source: NHTSA ODI complaints file.
Investigations

1 NHTSA investigation on file

  • PE13010 Preliminary evaluation, Suspension
    Rear suspension knuckle fracture
    Opened Apr 26, 2013, closed Dec 11, 2013
Source: NHTSA ODI investigations file.
Service bulletins

27 manufacturer communications cover this model year

Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.

  • 102290 Dec 18, 2024 · Service Bulletin/Repair Instructions
    MODULE KIT - OCCUPANT RESTRAINT
  • 9004275 Jul 22, 2020 · Service Bulletin/Repair Instructions
    KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms. For all other platforms, if the "AB" NIC level will not program to the vehicle, use the "AC"…
  • 9003215 Feb 12, 2015 · Service Bulletin/Repair Instructions
    Part Description: 5.7L Long Block Issue Description: This 5.7L Long Block Assembly is compatible with both EGR and Non-EGR applications. An EGR Block-Off Plate (53032739AA) must be ordered when installing this Long Block Assembly in a Non-EGR applicati…
  • 68332810 Sep 7, 2016 · Service Bulletin/Repair Instructions
    Service - Four Piece Oil Pan Gasket All Cummins Equipped Vehicles ONLY - The replacement oil pan gasket can be a four piece gasket rather than a single piece gasket. This applies to Cummins 5.9L and 6.7L engines only. Installation: 1. Clean the oil pan …
  • 9003215 Feb 12, 2015 · Service Bulletin/Repair Instructions
    Part Description: 5.7L Long Block Issue Description: This 5.7L Long Block Assembly is compatible with both EGR and Non-EGR applications. An EGR Block-Off Plate (53032739AA) must be ordered when installing this Long Block Assembly in a Non-EGR applicati…
  • 9004275 Jul 22, 2020 · Service Bulletin/Repair Instructions
    KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms. For all other platforms, if the "AB" NIC level will not program to the vehicle, use the "AC"…
  • 9002849 Sep 3, 2014 · Service Bulletin/Repair Instructions
    Part Description: Insulator on Lever Assy Manual Valve - Valve Body - RWD Transmission Issue Description: The manual valve insulator, attaching rivet and instruction sheet are now available as a kit. If the insulator requires replacement please order ki…
  • 3100519 Nov 20, 2019 · Service Bulletin/Repair Instructions
    Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
  • 3100319 Nov 20, 2019 · Service Bulletin/Repair Instructions
    Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
  • 3100619 Nov 20, 2019 · Service Bulletin/Repair Instructions
    Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
  • N1302072013 Feb 7, 2013 · Service Bulletin/Repair Instructions
    Advanced Field Action Communication ? N1302072013 Chrysler Group LLC (Chrysler) announced a safety recall on 2003 and 2004 model year (ZB) Dodge Viper vehicles. The above vehicles may experience a front airbag and/or seatbelt pretensioner inadvertent depl…
  • R2118796A Feb 26, 2016 · Service Bulletin/Repair Instructions
    Valve Body. These may cause over drive cycling.
  • 23-015-20 Apr 30, 2020 · Service Bulletin/Repair Instructions
    Disinfectant Solution Recommended for COVID-19
  • 08-049-20 Apr 22, 2020 · Service Bulletin/Repair Instructions
    Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary.
  • 31-005-19 Nov 20, 2019 · Service Bulletin/Repair Instructions
    Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
  • 31-003-19 Nov 20, 2019 · Service Bulletin/Repair Instructions
    Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
  • 31-006-19 Nov 20, 2019 · Service Bulletin/Repair Instructions
    Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
  • 31-001-16 Mar 4, 2016 · Service Bulletin/Repair Instructions
    Do Not Apply Corrosion Protection On Sheet Molding Compound (SMC) Plastic Panels This bulletin involves discussing SMC plastic panels and applying corrosion protection.
  • N1302072013 Feb 7, 2013 · Service Bulletin/Repair Instructions
    Advanced Field Action Communication ? N1302072013 Chrysler Group LLC (Chrysler) announced a safety recall on 2003 and 2004 model year (ZB) Dodge Viper vehicles. The above vehicles may experience a front airbag and/or seatbelt pretensioner inadvertent depl…
  • N1302072013 Feb 7, 2013 · Service Bulletin/Repair Instructions
    Advanced Field Action Communication ? N1302072013 Chrysler Group LLC (Chrysler) announced a safety recall on 2003 and 2004 model year (ZB) Dodge Viper vehicles. The above vehicles may experience a front airbag and/or seatbelt pretensioner inadvertent depl…
  • 9002519 Mar 20, 2013 · Service Bulletin/Repair Instructions
    82212076, 82203694 - Fabric Cleaner This "fabric cleaner" is not intended for sale in California, the otc states (Connecticut, Delaware, Massachusetts, Maine, New Hampshire, New Jersey, New York, Pennsylvania, Virginia, and Washington dc), and some ladco…
  • N1302072013 Feb 7, 2013 · Service Bulletin/Repair Instructions
    Advanced Field Action Communication ? N1302072013 Chrysler Group LLC (Chrysler) announced a safety recall on 2003 and 2004 model year (ZB) Dodge Viper vehicles. The above vehicles may experience a front airbag and/or seatbelt pretensioner inadvertent depl…
  • 23-030-13 Aug 28, 2013 · Service Bulletin/Repair Instructions
    SUMMARY TO BE PROVIDED ON A FUTURE DATE.
  • 2301705 Mar 11, 2005 · Service Bulletin/Repair Instructions
    CONVERTIBLE TOP TONNEAU COVER DAMAGE. *SC
  • 1800405 Jan 12, 2005 · Service Bulletin/Repair Instructions
    ERRONEOUS DIAGNOSTIC TROUBLE CODES. *EH
  • 1901004 Nov 29, 2004 · Service Bulletin/Repair Instructions
    POWER STEERING FLUID CONTAMINATION. *TT
  • 19 Apr 1, 2004 · Service Bulletin/Repair Instructions
    THE CAMSHAFT SPROCKET RETAINING BOLTS MAY NOT HAVE BEEN PROPERLY TIGHTENED. A LOOSE CAM SPROCKET BOLT CAN BACK OUT AND CAUSE SIGNIFICANT ENGINE DAMAGE. CUSTOMER SATISFACTION NOTIFICATION NO. D19. *TT
Source: NHTSA manufacturer communications files.