Complaints over time
Complaints about the 2015 Ducati Scrambler peaked in 2015, with 2 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2015 Ducati Scrambler
Motorcycle, gasoline, built in Thailand. Owner complaints on file from Sep 3, 2015 to Jun 27, 2023.
Recall campaigns covering this model year15,502 vehicles or units across those campaigns
Owner complaints84.0 times the median 2015 motorcycle
Severity index0.02015 motorcycles average 12.7
First 24 months3Complaints in its first two years
Components
38% of complaints about the 2015 Ducati Scrambler name fuel system
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
One recall campaign covers the 2015 Ducati Scrambler
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 16V-891 | Dec 12, 2016 | Affected vehicles have a side stand pivot nut that can detach, potentially causing the side stand position sensor to no longer function properly | Structure | 5,502 | Part replacement |
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2015 Ducati Scrambler
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
8 complaints on file, page 1 of 1.
- Filed Jun 27, 2023Failure Jun 26, 20235,480 milesHolmdel, NJStructure
The contact owns a 2015 Ducati Scrambler. The contact stated while riding 30 MPH, the motorcycle lost motive power and stalled with the "Side Stand Error" message displayed. The contact was able to roll the motorcycle to the side of the roadway. The motorcycle was towed to the residence. The motorcycle was not diagnosed. The dealer was contacted and stated that the motorcycle was not included in NHTSA Campaign Number: 16V891000 (Structure) and provided no assistance. The motorcycle was not repaired. The manufacturer was not contacted. The failure mileage was 5,480.
NHTSA complaint 11529091 - Filed Mar 1, 2022Failure Mar 15, 2019Fort Collins, COService brakes
Rear brake goes all the way down without stopping the motorcycle, replaces the brake pads and bleed the system, then the brake works for a few days but always slowly goes down until the brake does NOT work at all. I have to bleed the system again. There are NO leaks int he hydraulic hoses, connections, master and slave cylinders or brake caliper.
NHTSA complaint 11454762 - Filed Dec 16, 2021Failure Dec 16, 2021Broomfield, COService brakes
The rear brake has become absent. I've had the motorcycle less that 5000 miles and now there's nothing there when i press the brake pedal. The front brake works fine, and that's the one I use mainly. But the rear brake pedal does nothing. I looked online and apparently this is endemic on Ducati motorcycles with Brembo brand rear brakes. Ducati offers no remedy other than paying for a rebuild of the brake assembly at cost. Meanwhile we are riding our bikes with no rear brakes.
NHTSA complaint 11444073 - Filed Oct 24, 2019Failure Sep 1, 2019500 milesLOS Angeles, CAPower train
TL* THE CONTACT OWNS A 2015 DUCATI SCRAMBLER MOTORCYCLE. WHEN THE VEHICLE WAS SHIFTED INTO HIGHER GEARS, THE VEHICLE MADE ABNORMAL NOISES AND WENT INTO NEUTRAL WITHOUT WARNING. THE FAILURE RECURRED SEVERAL TIMES. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 500.
NHTSA complaint 11270862 - Filed May 29, 2017Failure May 3, 20176,500 milesTupper Lake, NYService brakes
FRONT BRAKE PULSES AT LOW SPEED BRAKING CAUSING CONTROL PROBLEMS WITH MOTORCYCLE. THE MOTORCYCLE WAS RETURNED TO DEALER IN THE FALL OF 2016 FOR REPAIR BUT ISSUE WAS NOT FIXED. CURRENTLY STILL WAITING FOR WEEKS FOR WARRANTY AUTHORIZATION.
NHTSA complaint 10992104 - Filed Jul 28, 2016Failure Jul 27, 2016350 milesDelray Beach, FLFuel/propulsion system
MY VEHICLE AT THE TIME OF THE INCIDENT HAD 350 MILES ON THE ODOMETER. AS I WAS DRIVING DOWN THE STREET I FELT A LIQUID SPLASH ONTO MY LEFT FOOT AND LEG. AT THIS SAME TIME I NOTICED THE ENGINE CUT OFF AND I WAS COASTING WITHOUT POWER. I QUICKLY AVOIDED TRAFFIC AND PULLED OVER TO THE SIDE OF THE ROAD. AS I WAS UNSURE WHAT LIQUID WAS ON MY FOOT AND LEG, I SHUT OFF THE IGNITION KEY AND TURNED IT BACK ON TO WITNESS THE SYSTEM TRYING TO PRIME THE FUEL INJECTION WHICH CAUSED GASOLINE TO POUR OUT THE LEFT SIDE, FROM UNDERNEATH THE GAS TANK AND ONTO THE HOT ENGINE. I AM GLAD THE HOT ENGINE DID NOT IGNITE THE GASOLINE AND CAUSE A FIRE.
NHTSA complaint 10889355 - Filed Oct 15, 2015Failure May 14, 201530 milesSAN Francisco, CAFuel/propulsion system
I WAS RIDING THE MOTORCYCLE WHEN FUEL STARTED DRIPPING DOWN ON THE ENGINE AND MY LEGS.
NHTSA complaint 10782602 - Filed Sep 3, 2015Failure Aug 25, 20151,000 milesWheeling, WVFuel/propulsion system
I PICKED THE MOTORCYCLE UP FROM HAVING THROTTLE CABLE REPLACED, AND RODE IT HOME ABOUT 75 MILES. I WENT OUT THE NEXT MORNING, AND WHEN I STARTED IT THE FUEL PUMP WAS MAKING A LOUD NOISE. I RAN IT A BIT AND THE FUEL PUMP WAS WHINING THE WHOLE TIME. I TOOK THE BIKE BACK TO THE DEALER, AND THEY ADVISED THE FUEL PUMP WAS "FUNCTIONING, BUT FAILING." THEY SAID THEY REPLACED THE FUEL PUMP AND THE SEALS INSIDE THE TANK. I PICKED THE BIKE UP ON 8/28/15 AND RODE IT ABOUT 150 MORE MILES THROUGH 9/2/15. ON 9/2/15, THE BIKE STALLED, AND WOULDN'T START BACK UP. THEN I STARTED SMELLING GAS, I LOOK DOWN AND GAS IS LITERALLY POURING OUT FROM BENEATH THE GAS TANK. THE BIKE IS NOW BEING PICKED UP TOMORROW BY THE DEALER TO BE SERVICED FOR A SECOND TIME OF A SIMILAR ISSUE WITHIN A WEEK. THE BIKE IS NOT YET 2 MONTHS OLD, AND CURRENTLY HAS ABOUT 1150 MILES.
NHTSA complaint 10761418
Source: NHTSA ODI complaints file.
Investigations
1 NHTSA investigation on file
- PE21003 Preliminary evaluation, Brakes
Extended Stopping Distance
Opened Feb 18, 2021, closed Jul 9, 2021 · led to a recall
Source: NHTSA ODI investigations file.
Service bulletins
32 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.
- TTB-24-001Rev 2 Feb 26, 2024 · Service Bulletin/Repair Instructions
Tips & Tricks Revision 02 Summary. Applicability: Multistrada-Front fork wiring, rear shock, and fuel level and range indication. Hypermotard-Exhaust heat guard hardware pitting. Scrambler-Cosmetic headlight defect. All Models-pre-delivery operations, sc… - SRV-SRB-24-001 Jan 18, 2024 · Service Bulletin/Repair Instructions
Procedure for Assessing Front Fork Oil Leaks. Applicability: All Models. This service repair bulletin informs dealers and service managers of the assessment criteria for identifying front fork-related defects. The purpose is prevent technicians from mistaki… - SRV-SRB-23-060 Dec 19, 2023 · Service Bulletin/Repair Instructions
Rear Brake System Update Summary. Applicability: All Models. This Service Bulletin replaces and cancels bulletin SRV-SRB-23-053 published on 10/17/2023. This service bulletin informs dealers and service managers of the availability of new rear brake hoses … - SRV-SRB-23-037 Jul 13, 2023 · Service Bulletin/Repair Instructions
Finial Drive Chain Maintenance Precautions. Applicability: All Models and Model Years (except XDiavel). This Service Bulletin replaces and cancels the previous bulletins: SRV-SRB-18-030 published on 05/11/2018, SRV-SRB-19-046 published on 12/31/2019, SRV-S… - SRV-SRB-23-036 Jul 17, 2023 · Service Bulletin/Repair Instructions
Guided Diagnosis for Front Brake System Bleeding. Applicability: All Models. This Service Bulletin replaces and cancels the previous bulletin SRV-SRB-20-014 published on 4/17/2020. It provides dealers and service managers with needed information to correc… - SRV-SRB-23-018R1 Jul 10, 2023 · Service Bulletin/Repair Instructions
Procedure for Analysis and Control of Oil and Coolant Leaks from Engine_Rev.01. Applicability: All Models. This service repair bulletin instructs dealers and service managers on authorized procedures for identifying and isolating coolant and engine oil leak… - SRV-SRB-23-031 Jun 16, 2023 · Service Bulletin/Repair Instructions
Precautions to Follow During Crankcase Cleaning. Applicability: All Models. This service bulletin informs dealers and service managers about precautions in using abrasive cleaners for engine component sealant, and in particular the crankcase covers. The bul… - SRV-TTB-23-001R4 May 3, 2023 · Service Bulletin/Repair Instructions
Tips and Tricks Revision 4 Summary. Preload range error code, possible incorrect assessment of the cause of an engine oil seepage from the generator cover, and information on aluminum tank cover for the Multistrada; riding Mode indication flashing for the S… - SRV-SRB-23-018 May 16, 2023 · Service Bulletin/Repair Instructions
Procedure for Analysis and Control of Oil and Coolant Leaks from Engine. Applicability: All Models. This service bulletin provides dealers and service managers with troubleshooting guidance for oil or coolant leaks. This bulletin includes service instructions. - SRV-SRB-22-038 Sep 23, 2022 · Service Bulletin/Repair Instructions
Overview of Rear Brake System Updates. Applicability: All Models. This service repair bulletin provides dealers and service managers a provides a summary of the updates available for motorcycles that have Customer concerns about a slight elongation, over t… - SRV-TSB-22-010 Aug 5, 2022 · Service Bulletin/Repair Instructions
CR235 – Checking Proper Configuration of Options Installed on the Motorcycle. Applicability: All Models (USA & MEX country versions only) . This technical service bulletin informs dealers and service managers of required BBS electronic configuration for th… - SRV-SRB-22-031 Jul 18, 2022 · Service Bulletin/Repair Instructions
Overview of Rear Brake System Updates. Applicability: All US Models. This service bulletin provides a summary of the updates available for motorcycles that have Customer concerns about a slight elongation, over time and use, of rear brake pedal stroke. Thi… - SRV-SRB-22-020 May 2, 2022 · Service Bulletin/Repair Instructions
Service Operation Manual Update 2022. Applicability: All Models, all model years. This service bulletin informs dealers and service manages of service and operations updates to the Operations Manual. - TTB-22-001_R 01 Mar 2, 2022 · Service Bulletin/Repair Instructions
Tips & Tricks V 01 - Applicability: All models. Pg 13 : Possible damage to water pump gear oil seal. Diavel 1260 (all model versions). Pg. 15: Indication for replacement of brake hoses under warranty. Multistrada V4 PP, Pg. 41, Possible presence of error U1… - SRV-ESB-22-002 Mar 14, 2022 · Service Bulletin/Repair Instructions
Rules for Battery Replacement Under Warranty. Applicability: All models, all years. This Electronic Service Bulletin replaces and cancels SRV-ESB-19-001, published January 17, 2019. It provides dealers and service managers the correct replacement procedure… - TTB-20-001 r25 Feb 4, 2022 · Service Bulletin/Repair Instructions
Tips & Tricks V25 - Applicability: All models. Pg 12 : Update of engine oil filter cartridge tightening torque. Multistrada V4 (all model versions). Pg. 38: Possible incorrect diameter of the silencer front or rear manifold in the Racing Exhaust Kit, Pg. 39… - SB16001 Mar 31, 2016 · Service Bulletin/Repair Instructions
Fuel Level Sensor Inspection. - SVC15020 Oct 29, 2015 · Service Bulletin/Repair Instructions
Scrambler Fuel Tank Service Tool. - TTB-20-001 rev20 Oct 26, 2021 · Service Bulletin/Repair Instructions
Tips & Tricks. Applicability: All Models, All Model Years, P. 10-Error P0314 Validation: High misfire with risk of damaging the catalytic converter; P.11-Control unit reprogramming. Multistrada V4S All Model Years, P.30-Right-hand switch button backlightin… - SRV-TTB-21-001v3 Mar 2, 2021 · Service Bulletin/Repair Instructions
Tips & Tricks Ver 03. Applicability: All models, all model years. This Tips & Tricks bulletin informs dealers and service managers of non-safety time-saving efficiencies and observations, encountered by Ducati field technicians. Topics include aftermarke… - SRV-TTB-20-001 r Mar 30, 2021 · Service Bulletin/Repair Instructions
Tips & Tricks Ver 12. Applicability: All models, all model years. This Tips & Tricks bulletin informs dealers and service managers of non-safety time-saving efficiencies and observations, encountered by Ducati field technicians. Topics range from packagin… - SRV-SRB-21-013 Feb 23, 2021 · Service Bulletin/Repair Instructions
Rideability Complaints. Applicability: All Models. The purpose of this service bulletin is distribute a questionnaire to help dealers and service managers collect detailed information about any rideability complaints for models equipped with a 4-cylinder … - SRV-SRB-20-014 Apr 17, 2020 · Service Bulletin/Repair Instructions
Guided diagnosis for front brake system bleeding - Applicability: All vehicle models, all years. This Service Bulletin provides guidance for front brake system bleeding. It includes a "guided diagnosis" attachment, which outlines the sequence of operations… - SRV-ESB-20-001 Mar 19, 2020 · Service Bulletin/Repair Instructions
Ducati Immobilizer Systems - Applicability: All vehicles with electronic coded keys. This Electronic Service Bulletin replaces and cancels the bulletin SRV-ESB-18-004 published on May 3rd, 2018 and provides information regarding the Immobilizer Systems (en… - SRV-SRB-19-045 Dec 31, 2019 · Service Bulletin/Repair Instructions
Scheduled Maintenance Check List Update - Applicability: All models. This service bulletin provides dealers and service managers with scheduled maintenance updates specific to each of Ducati's models. This includes updated mileage and time interval mainten… - SRV-SRB-19-046 Dec 31, 2019 · Service Bulletin/Repair Instructions
Final Drive Chain Maintenance Precautions - Applicability: All models and Model Years (except XDiavel). The purpose of this service bulletin is to further inform dealers and service managers of proper maintenance to ensure optimal performance and service l… - SRV-SRV-19-035 Oct 8, 2019 · Service Bulletin/Repair Instructions
TiltWatch indicator for engine shipments - Applicability: all models, all years. This service repair bulletin informs dealers and service managers about the "TiltWatch" indicator being implemented on engine packages. It also provides instruction on how to… - SRV-SRB-18-028 Oct 9, 2018 · Service Bulletin/Repair Instructions
Procedure to check and adjust the clutch fluid pressure - This service bulletin informs dealers and service managers about reports of difficulty in detection of the "neutral" gear (N) with consequent possible engine cranking. It also provides correct proc… - SRV-ESB-18-004 May 3, 2018 · Service Bulletin/Repair Instructions
Immobilizer Systems - This electronic service bulletin supersedes SRV-ESB-16-002 published 10/06/2016. it contains updated system information regarding Ducati Immobilizer Systems (engine start lock systems) for the listed year models. The bulletin provides… - SRV-TTB-17-005 May 31, 2017 · Service Bulletin/Repair Instructions
Procedure for Verifying Engine Oil Consumption - this Tips and Tricks bulletin addresses numerous high-oil consumption field claims. New procedures with associated diagrams and technical worksheet as an attachment are included. - SRV--ESB-16-002 Jun 15, 2016 · Service Bulletin/Repair Instructions
IMMOBILIZER SYSTEMS - THIS ELECTRONIC SERVICE BULLETIN INFORMS DUCATI TECHNICIANS REGARDING DUCATI IMMOBILIZER SYSTEMS (ENGINE START LOCK SYSTEMS) FOR ALL DUCATI MODELS FROM MODEL YEAR 2006 TO MODEL YEAR 2016. THIS BULLETIN ALSO CONTAINS ALL RELEVANT RESET… - SRV-SRB-16-017 May 23, 2016 · Service Bulletin/Repair Instructions
TRANSPARENT MAINTENANCEPOSTER AND SCHEDULED MAINTENANCE CHECKLIST UPDATE - THIS SERVICE BULLETIN CONTAINS DUCATI SERVICE MINIMUM REQUIREMENTS. IT INCLUDES MAINTENANCE CHECKLISTS AND INTERVALS, AS WELL AS ILLUSTRATIONS FOR DISPLAY.
Source: NHTSA manufacturer communications files.