Complaints over time
Complaints about the 2016 Ducati Scrambler peaked in 2016, with 1 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2016 Ducati Scrambler
Motorcycle, built in Italy. Owner complaints on file from Aug 10, 2016 to Mar 15, 2022.
Recall campaigns covering this model year15,502 vehicles or units across those campaigns
Owner complaints42.0 times the median 2016 motorcycle
Severity index0.02016 motorcycles average 9.6
First 24 months1Complaints in its first two years
Components
75% of complaints about the 2016 Ducati Scrambler name brakes
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
One recall campaign covers the 2016 Ducati Scrambler
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 16V-891 | Dec 12, 2016 | Affected vehicles have a side stand pivot nut that can detach, potentially causing the side stand position sensor to no longer function properly | Structure | 5,502 | Part replacement |
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2016 Ducati Scrambler
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
4 complaints on file, page 1 of 1.
- Filed Mar 15, 2022Failure Mar 13, 2022Lemont, ILService brakes
After sitting for the winter, I took the motorcycle out for a ride. During the ride, while depressing the rear brake pedal, there was no resistance indicating no braking. While trying to evaluate any braking ability, I depressed the rear brake pedal with no braking effect. I took it back home, and while sitting in the driveway I depressed the rear brake pedal and could see no actuation of the rear brake system.
NHTSA complaint 11456752 - Filed Mar 22, 2021Failure Mar 20, 20218,200 milesSanta Fe, NMService brakes
REAR BRAKE FOOT LEVER BOTTOMS OUT WHEN APPLIED. NO BRAKE FUNCTION. BRAKE FLUID LEVEL IS FULL. BIKE HAS 8,200 MILES ON THE ODOMETER AND 7,500 WAS PERFORMED AT 7,300 MILES. MOTORCYCLE WAS IN MOTION WHEN FAIL HAPPENED.
NHTSA complaint 11404289 - Filed Oct 16, 2020Failure Oct 16, 20205,000 milesTucson, AZService brakes
TL* THE CONTACT OWNS A 2016 DUCATI SCRAMBLER SIXTY2. THE CONTACT STATED THAT WHILE RIDING THE MOTORCYCLE AT 5 MPH, THE REAR BRAKES FAILED TO ACTIVATE UPON DEPRESSING THE FOOT PEDAL, WITHOUT WARNING. THE MOTORCYCLE WAS NOT TAKEN TO BE DIAGNOSED. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE MOTORCYCLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 5,000.
NHTSA complaint 11364716 - Filed Aug 10, 2016Failure Aug 9, 2016120 milesEdwardsville, KSFuel/propulsion system
DURING NORMAL OPERATION, DRIVING STRAIGHT DOWN THE STREET AT ABOUT 40MPH, THE ENGINE SHUT DOWN. WHEN I PULLED TO THE SIDE, AND TURNED THE IGNITION BACK ON, FUEL POURED FROM UNDER THE TANK. WHAT HAD HAPPENED WAS THAT THE CONNECTION BETWEEN THE FUEL LINE AND THE PUMP HAD DISCONNECTED. WHEN I TURNED THE IGNITION BACK ON, THE FUEL PUMP PRIMED, SPEWING THE GASOLINE DOWN THE SIDE OF THE BIKE, OVER THE ENGINE. THE PART DID NOT APPEAR BROKEN, BUT WHEN I WAS ABLE TO GET TO IT, I COULD RECONNECT IT, BUT IT WOULD COME BACK APART VERY EASILY. IT SEEMED TO BE A FAULTY PART. THE BIKE WAS TOWED BACK TO THE DEALER. IT HAD APPROXIMATELY 120 MILES ON THE ODOMETER, BRAND NEW. THE ATTACHED IMAGE SHOWS THE PART DISCONNECTED. I HAVE SEEN THIS PROBLEM REPORTED BY ABOUT 6 OTHER PEOPLE ON A DUCATI SCRAMBLER FORUM.
NHTSA complaint 10894860
Source: NHTSA ODI complaints file.
Investigations
1 NHTSA investigation on file
- PE21003 Preliminary evaluation, Brakes
Extended Stopping Distance
Opened Feb 18, 2021, closed Jul 9, 2021 · led to a recall
Source: NHTSA ODI investigations file.
Service bulletins
37 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.
- TTB-24-001Rev 2 Feb 26, 2024 · Service Bulletin/Repair Instructions
Tips & Tricks Revision 02 Summary. Applicability: Multistrada-Front fork wiring, rear shock, and fuel level and range indication. Hypermotard-Exhaust heat guard hardware pitting. Scrambler-Cosmetic headlight defect. All Models-pre-delivery operations, sc… - SRV-SRB-24-001 Jan 18, 2024 · Service Bulletin/Repair Instructions
Procedure for Assessing Front Fork Oil Leaks. Applicability: All Models. This service repair bulletin informs dealers and service managers of the assessment criteria for identifying front fork-related defects. The purpose is prevent technicians from mistaki… - SRV-SRB-23-060 Dec 19, 2023 · Service Bulletin/Repair Instructions
Rear Brake System Update Summary. Applicability: All Models. This Service Bulletin replaces and cancels bulletin SRV-SRB-23-053 published on 10/17/2023. This service bulletin informs dealers and service managers of the availability of new rear brake hoses … - SRV-SRB-23-037 Jul 13, 2023 · Service Bulletin/Repair Instructions
Finial Drive Chain Maintenance Precautions. Applicability: All Models and Model Years (except XDiavel). This Service Bulletin replaces and cancels the previous bulletins: SRV-SRB-18-030 published on 05/11/2018, SRV-SRB-19-046 published on 12/31/2019, SRV-S… - SRV-SRB-23-036 Jul 17, 2023 · Service Bulletin/Repair Instructions
Guided Diagnosis for Front Brake System Bleeding. Applicability: All Models. This Service Bulletin replaces and cancels the previous bulletin SRV-SRB-20-014 published on 4/17/2020. It provides dealers and service managers with needed information to correc… - SRV-SRB-23-018R1 Jul 10, 2023 · Service Bulletin/Repair Instructions
Procedure for Analysis and Control of Oil and Coolant Leaks from Engine_Rev.01. Applicability: All Models. This service repair bulletin instructs dealers and service managers on authorized procedures for identifying and isolating coolant and engine oil leak… - SRV-SRB-23-031 Jun 16, 2023 · Service Bulletin/Repair Instructions
Precautions to Follow During Crankcase Cleaning. Applicability: All Models. This service bulletin informs dealers and service managers about precautions in using abrasive cleaners for engine component sealant, and in particular the crankcase covers. The bul… - SRV-TTB-23-001R4 May 3, 2023 · Service Bulletin/Repair Instructions
Tips and Tricks Revision 4 Summary. Preload range error code, possible incorrect assessment of the cause of an engine oil seepage from the generator cover, and information on aluminum tank cover for the Multistrada; riding Mode indication flashing for the S… - SRV-SRB-23-018 May 16, 2023 · Service Bulletin/Repair Instructions
Procedure for Analysis and Control of Oil and Coolant Leaks from Engine. Applicability: All Models. This service bulletin provides dealers and service managers with troubleshooting guidance for oil or coolant leaks. This bulletin includes service instructions. - SRV-SRB-22-038 Sep 23, 2022 · Service Bulletin/Repair Instructions
Overview of Rear Brake System Updates. Applicability: All Models. This service repair bulletin provides dealers and service managers a provides a summary of the updates available for motorcycles that have Customer concerns about a slight elongation, over t… - SRV-TSB-22-010 Aug 5, 2022 · Service Bulletin/Repair Instructions
CR235 – Checking Proper Configuration of Options Installed on the Motorcycle. Applicability: All Models (USA & MEX country versions only) . This technical service bulletin informs dealers and service managers of required BBS electronic configuration for th… - SRV-SRB-22-031 Jul 18, 2022 · Service Bulletin/Repair Instructions
Overview of Rear Brake System Updates. Applicability: All US Models. This service bulletin provides a summary of the updates available for motorcycles that have Customer concerns about a slight elongation, over time and use, of rear brake pedal stroke. Thi… - SRV-SRB-22-020 May 2, 2022 · Service Bulletin/Repair Instructions
Service Operation Manual Update 2022. Applicability: All Models, all model years. This service bulletin informs dealers and service manages of service and operations updates to the Operations Manual. - TTB-22-001_R 01 Mar 2, 2022 · Service Bulletin/Repair Instructions
Tips & Tricks V 01 - Applicability: All models. Pg 13 : Possible damage to water pump gear oil seal. Diavel 1260 (all model versions). Pg. 15: Indication for replacement of brake hoses under warranty. Multistrada V4 PP, Pg. 41, Possible presence of error U1… - SRV-ESB-22-002 Mar 14, 2022 · Service Bulletin/Repair Instructions
Rules for Battery Replacement Under Warranty. Applicability: All models, all years. This Electronic Service Bulletin replaces and cancels SRV-ESB-19-001, published January 17, 2019. It provides dealers and service managers the correct replacement procedure… - TTB-20-001 r25 Feb 4, 2022 · Service Bulletin/Repair Instructions
Tips & Tricks V25 - Applicability: All models. Pg 12 : Update of engine oil filter cartridge tightening torque. Multistrada V4 (all model versions). Pg. 38: Possible incorrect diameter of the silencer front or rear manifold in the Racing Exhaust Kit, Pg. 39… - SB16011 Mar 3, 2016 · Service Bulletin/Repair Instructions
Flat Track Pro Introduction. - SVC15020 Oct 29, 2015 · Service Bulletin/Repair Instructions
Scrambler Fuel Tank Service Tool. - TTB-20-001 rev20 Oct 26, 2021 · Service Bulletin/Repair Instructions
Tips & Tricks. Applicability: All Models, All Model Years, P. 10-Error P0314 Validation: High misfire with risk of damaging the catalytic converter; P.11-Control unit reprogramming. Multistrada V4S All Model Years, P.30-Right-hand switch button backlightin… - SRV-TTB-21-001v3 Mar 2, 2021 · Service Bulletin/Repair Instructions
Tips & Tricks Ver 03. Applicability: All models, all model years. This Tips & Tricks bulletin informs dealers and service managers of non-safety time-saving efficiencies and observations, encountered by Ducati field technicians. Topics include aftermarke… - SRV-TTB-20-001 r Mar 30, 2021 · Service Bulletin/Repair Instructions
Tips & Tricks Ver 12. Applicability: All models, all model years. This Tips & Tricks bulletin informs dealers and service managers of non-safety time-saving efficiencies and observations, encountered by Ducati field technicians. Topics range from packagin… - SRV-SRB-21-013 Feb 23, 2021 · Service Bulletin/Repair Instructions
Rideability Complaints. Applicability: All Models. The purpose of this service bulletin is distribute a questionnaire to help dealers and service managers collect detailed information about any rideability complaints for models equipped with a 4-cylinder … - SRV-SRB-20-014 Apr 17, 2020 · Service Bulletin/Repair Instructions
Guided diagnosis for front brake system bleeding - Applicability: All vehicle models, all years. This Service Bulletin provides guidance for front brake system bleeding. It includes a "guided diagnosis" attachment, which outlines the sequence of operations… - SRV-ESB-20-001 Mar 19, 2020 · Service Bulletin/Repair Instructions
Ducati Immobilizer Systems - Applicability: All vehicles with electronic coded keys. This Electronic Service Bulletin replaces and cancels the bulletin SRV-ESB-18-004 published on May 3rd, 2018 and provides information regarding the Immobilizer Systems (en… - SRV-SRB-19-045 Dec 31, 2019 · Service Bulletin/Repair Instructions
Scheduled Maintenance Check List Update - Applicability: All models. This service bulletin provides dealers and service managers with scheduled maintenance updates specific to each of Ducati's models. This includes updated mileage and time interval mainten… - SRV-SRB-19-046 Dec 31, 2019 · Service Bulletin/Repair Instructions
Final Drive Chain Maintenance Precautions - Applicability: All models and Model Years (except XDiavel). The purpose of this service bulletin is to further inform dealers and service managers of proper maintenance to ensure optimal performance and service l… - SRV-SRV-19-035 Oct 8, 2019 · Service Bulletin/Repair Instructions
TiltWatch indicator for engine shipments - Applicability: all models, all years. This service repair bulletin informs dealers and service managers about the "TiltWatch" indicator being implemented on engine packages. It also provides instruction on how to… - SRV-SRB-18-028 Oct 9, 2018 · Service Bulletin/Repair Instructions
Procedure to check and adjust the clutch fluid pressure - This service bulletin informs dealers and service managers about reports of difficulty in detection of the "neutral" gear (N) with consequent possible engine cranking. It also provides correct proc… - SRV-ESB-18-004 May 3, 2018 · Service Bulletin/Repair Instructions
Immobilizer Systems - This electronic service bulletin supersedes SRV-ESB-16-002 published 10/06/2016. it contains updated system information regarding Ducati Immobilizer Systems (engine start lock systems) for the listed year models. The bulletin provides… - SRV-TTB-17-005 May 31, 2017 · Service Bulletin/Repair Instructions
Procedure for Verifying Engine Oil Consumption - this Tips and Tricks bulletin addresses numerous high-oil consumption field claims. New procedures with associated diagrams and technical worksheet as an attachment are included. - SRV-SRB-16-021 Jul 28, 2016 · Service Bulletin/Repair Instructions
FUEL TANK PROTECTION KIT - THIS SERVICE BULLETIN INFORMS SERVICE MANAGERS OF A NEWLY DEVELOPED FUEL TANK PROTECTOR DESIGNED TO BETTER PROTECT FUEL TANKS AGAINST SHOCK OR DAMAGE. THIS BULLETIN ALSO PROVIDES ASSOCIATED PART NUMBERS AND UPDATED PRICE LISTS. - SRV--ESB-16-002 Jun 15, 2016 · Service Bulletin/Repair Instructions
IMMOBILIZER SYSTEMS - THIS ELECTRONIC SERVICE BULLETIN INFORMS DUCATI TECHNICIANS REGARDING DUCATI IMMOBILIZER SYSTEMS (ENGINE START LOCK SYSTEMS) FOR ALL DUCATI MODELS FROM MODEL YEAR 2006 TO MODEL YEAR 2016. THIS BULLETIN ALSO CONTAINS ALL RELEVANT RESET… - SRV-SRB-16-017 May 23, 2016 · Service Bulletin/Repair Instructions
TRANSPARENT MAINTENANCEPOSTER AND SCHEDULED MAINTENANCE CHECKLIST UPDATE - THIS SERVICE BULLETIN CONTAINS DUCATI SERVICE MINIMUM REQUIREMENTS. IT INCLUDES MAINTENANCE CHECKLISTS AND INTERVALS, AS WELL AS ILLUSTRATIONS FOR DISPLAY. - SRV-SRB-16-016 Apr 20, 2016 · Service Bulletin/Repair Instructions
SCRAMBLER ITALIA INDEPENDENT INTRODUCTION - THIS BULLETIN CONTAINS DETAILS REGARDING SERVICE STRATEGY AS WELL AS REFERENCES NECESSARY TO PREPARE THE VEHICLE FOR PRE-DELIVERY INSPECTION, AND THE INSTRUCTIONS FOR VEHICLE MAINTENANCE. - SRV-TTB-16-002A Mar 21, 2016 · Service Bulletin/Repair Instructions
TIPS&TRICKS MODEL YEAR 2016 XDIAVEL ADDENDUM - THIS BULLETIN IS AN ADDENDUM TO SRV-TTB-16-002; IT IS A COMPILATION OF MAINTENANCE AND SERVICE UPDATES FROM THE QUALITY AND R&D DEPARTMENTS. THIS BULLETIN INCLUDES PART NUMBERS, INSTRUCTIONS AND ILLUSTRATIONS … - SRV-TTB-16-002 Mar 21, 2016 · Service Bulletin/Repair Instructions
TIPS&TRICKS MODEL YEAR 2016 XDIAVEL - THIS TECHNICAL TIPS BULLETIN ANNOUNCES MAINTENENANCE AND SERVICE UPDATES FROM QUALITY AND R&D DEPARTMENTS. IT ALSO CONTAINS ADDENDUMS FURTHER DETAILING MAINTENANCE AND SERVICE UPDATES FOR SERVICE DEPARTMENTS. - SRV-SRB-16-011 Mar 3, 2016 · Service Bulletin/Repair Instructions
MODEL YEAR 2016 SCRAMBLER FLAT TRACK PRO INTRODUCTION - THIS SERVICE BULLETIN CONTAINS SERVICE STRATEGY INFORMATION. THIS INCLUDES PRE-DELIVIERY INSPECTION REQUIREMENTS, AND MAINTENANCE INSTRUCTIONS. THIS BULLETIN INCLUDES PART NUMBERS, INSTRUCTIONS AND I…
Source: NHTSA manufacturer communications files.