Complaints over time
Complaints about the 2020 Dutchmen Astoria peaked in 2021, with 1 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2020 Dutchmen Astoria
Trailer, Not Applicable, built in United States. Owner complaints on file from Jul 18, 2021 to Jul 18, 2021.
Recall campaigns covering this model year0No recall campaign lists this model year
Owner complaints1Close to the median 2020 trailer
Severity index0.02020 trailers average 7.3
First 24 months1Complaints in its first two years
Components
100% of complaints about the 2020 Dutchmen Astoria name suspension
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
No recall campaign lists the 2020 Dutchmen Astoria
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2020 Dutchmen Astoria
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
1 complaint on file, page 1 of 1.
- Filed Jul 18, 2021Failure Apr 2, 2021Lake Havasu City, AZSuspension
I purchased a 2020 Thor/Dutchman Astoria Fifth wheel travel trailer Model number 3173 on 04-02-2021 from DeMontrond RV in Houston Texas. There was bent metal Damage to the pin box support which the dealer said was not a problem as it had been checked out. On the way back home from Houston Texas to Lake Havasu City Arizona ( 1400 miles) the trailed swayed badly to the point i had to slow down to stop the sway. I took the trailer to 3 RV dealers , who said that the pin box support had been bent from a catastophic bending force( the dealer never said anything prior and during delivery about that). the last dealer told me that he had a relative that had a similar trailer , who had the same sway problem, and contacted Coachman who said they didnt know anything about that problem. The dealer said that it might have something to do with suspension or axle placement. I did some checking and found that the axles on the 2021 Astoria had been moved eleven inches to the rear to stop the sway, in other words, THE FACTORY KNEW ABOUT THE SAFETY ISSUE , didnt tell anyone , but fixed the problem in the 2021 model. In short , they INTENTIONALLY sold a DEFECTIVE DANGEROUS trailer to the dealers and the public The problem cannot be fixed, as the whole trailer has been moved on its chassis to accommodate the eleven inches of axle placement to the rear of the trailer. I have contacted the Texas Department of motor vehicles and filled a safety complaint , and have also contacted Dutchman Trailers , but so far have not heard from them. I am not using the trailer as its too much of a safety/ liability issue My trailer is available for inspection any time . The manufacturer is welcome anytime to inspect the problem , but why would they, they already know the problem.
NHTSA complaint 11425380
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
No manufacturer communications on file
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.
Source: NHTSA manufacturer communications files.