Complaints over time
Complaints about the 2019 Dutchmen Coleman peaked in 2020, with 1 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2019 Dutchmen Coleman
Trailer, Not Applicable, built in United States. Owner complaints on file from Aug 15, 2020 to Sep 14, 2021.
Recall campaigns covering this model year296k vehicles or units across those campaigns
Owner complaints2Close to the median 2019 trailer
Severity index0.02019 trailers average 7.7
First 24 months1Complaints in its first two years
Components
50% of complaints about the 2019 Dutchmen Coleman name brakes
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
2 recall campaigns cover the 2019 Dutchmen Coleman
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 21V-708 | Sep 13, 2021 | Regulator may fail, causing an increase in propane pressure | Equipment | 95,885 | Part replacement |
| 19V-206 | Mar 18, 2019 | When the furnace is on, the cooktop flames may become inverted, which may lead to an excessive heat build up and a potential burn hazard | Equipment | 327 | Part replacement |
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2019 Dutchmen Coleman
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
2 complaints on file, page 1 of 1.
- Filed Sep 14, 2021Failure Sep 5, 20211,000 milesHartsburg, MONon-powered axle assembly
The contact owns a 2019 Keystone Coleman Travel trailer. The contact stated while driving 55 MPH, the passenger’s side rear tire assembly and axle detached from the trailer. The contact pulled over to the side of the roadway and had the vehicle towed to a local dealer to be diagnosed. The contact was informed that the axle bearing needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 1,000. A “voluntary” recall was done by Dutchmen for other models of campers similar to this one, but not including this one, where they were being shipped out of the factory with inadequate lube in the wheel bearings causing failure.. See link below for info on NHSTA campaign number 18V843. https://oemdtc.com/1793/18-340-insufficient-grease-on-bearings-may-cause-failure-2019-keystone-cougar-outback-passport-springdale-bullet-hideout-2019- dutchmen-aerolite-atlas-recreational-trailers
NHTSA complaint 11432969 - Filed Aug 15, 2020Failure Jun 11, 20191,000 milesTiverton, RIService brakes
I HAVE DIFFICULTY STOPPING MY NEW TRAVEL TRAILER, I HAVE LEARNED DUE TO THIS SUBSTANDARD BRAKING ACTION, THAT THESE UNITS AXLES ARE UNDERSIZED FOR THE 10,000# GVW. IT HAS TWO 4400# AXLES EQUIPPED WITH 3500# BRAKES ON EACH. I HAVE TO SET THE BRAKE CONTROLLER AT MAXIMUM TO FEEL ANY EFFECT FROM THE TRAILER BRAKES. WHEN MANUALLY ACTIVATING THE BREAKAWAY DEVICE THE TRAILER DOES NOT STOP. I COMPLAINED TO THE DEALER SINCE IT WAS NEW A YEAR AGO BUT DESPITE NUMEROUS ATTEMPTS, THEY FAILED TO CORRECT IT ULTIMATELY STATING WE'VE DONE ALL WE CAN DO. COME TAKE IT HOME. I FEEL THAT IT IS UNSAFE TO TOW THIS VEHICLE, ESPECIALLY IN A PANIC STOP OR A BREAKAWAY SITUATION. IT IS MY OPINION, (REINFORCED BY 2 PEER REVIEWS AND COMPARISONS TO COMPARABLE SIZED TRAILERS) THAT THE TRAILER (NOT JUST MINE, BUT ALL COLEMANS OF THIS SIZE CLASS) ARE NOT SAFE TO TOW ON THE ROADS. I REALIZE IT IS MY FIGHT BUT I AM LOOKING FOR DOT STANDARDS THAT ADDRESS THE MINIMUM RATING OF THE AXLES AND BRAKING SYSTEMS ON TRAVEL TRAILERS. THESE TRAILERS ARE ALSO A DANGER TO INNOCENT TRAVELERS SHOULD AN EXTREME EVENT OCCUR!! ONE CAN IMAGINE THE RESULTS OF THE LOSS OF CONTROL OF THESE QUITE LARGE IN SUMMER TRAFFIC.*DT*JB*DT*JB
NHTSA complaint 11349557
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
10 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.
- KSB-191007 Dec 10, 2019 · Service Bulletin/Repair Instructions
Letter to dealers for KSB-191007. This process describes the repair where under certain temperature conditions the Norco slide cable system gearbox may leak oil/grease on the slide roof membrane. The KSB describes how to install a drip pan to prevent damage… - KSB-191007 Dec 10, 2019 · Service Bulletin/Repair Instructions
This is the repair instructions for KSB-191007. This process describes the repair where under certain temperature conditions the Norco slide cable system gearbox may leak oil/grease on the slide roof membrane. The KSB describes how to install a drip pan to … - 18-332 Nov 28, 2018 · Service Bulletin/Repair Instructions
This is the repair instructions for advisory 18-332. It has been determined that 2019 Coleman models built with KIB monitor panels did not have the switch for the 120V function on the water heater. This is the communication to the dealership regarding advis… - 19-350 Apr 19, 2019 · Service Bulletin/Repair Instructions
This is the repair instructions for advisory 19-350. It has been determined that certain Dutchmen Coleman models with Dometic Refrigerators installed in the slide out do not have a ventilation fan installed. The remedy is to install a ventilation fan. - 19-350 Apr 19, 2019 · Service Bulletin/Repair Instructions
This is the owner letter for advisory 19-350. It has been determined that certain Dutchmen Coleman models with Dometic Refrigerators installed in the slide out do not have a ventilation fan installed. The remedy is to install a ventilation fan. - 19-350 Apr 19, 2019 · Service Bulletin/Repair Instructions
This is the dealer letter for advisory 19-350. It has been determined that certain Dutchmen Coleman models with Dometic Refrigerators installed in the slide out do not have a ventilation fan installed. The remedy is to install a ventilation fan. - 18-332 Mar 26, 2019 · Service Bulletin/Repair Instructions
Owner's letter for advisory 18-332, revision in advisory so that their unit is not included in campaign. It has been determined that 2019 Coleman models built with KIB monitor panels did not have the switch for the 120V function on the water heater. - 18-332 Mar 26, 2019 · Service Bulletin/Repair Instructions
Letter to dealerships for advisory 18-332. It has been determined that 2019 Coleman models built with KIB monitor panels did not have the switch for the 120V function on the water heater. - 18-332 Mar 26, 2019 · Service Bulletin/Repair Instructions
It has been determined that 2019 Coleman models built with KIB monitor panels did not have the switch for the 120V function on the water heater. - 18-329 Aug 17, 2018 · Service Bulletin/Repair Instructions
This communication, which includes repair instructions, informs dealership service departments of advisory 18-329. It has been determined the vehicles subject to this service campaign may have been manufactured with the incorrect information on the Federal …
Source: NHTSA manufacturer communications files.