Complaints over time
Complaints about the 2021 Dynamax Isata peaked in 2021, with 1 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2021 Dynamax Isata
Body and fuel not decoded. Owner complaints on file from Mar 25, 2021 to Mar 25, 2021.
Recall campaigns covering this model year78,840 vehicles or units across those campaigns
Owner complaints1Close to the median 2021 vehicle
Severity index0.0Crash, fire, injury or death per 100
First 24 months1Complaints in its first two years
Components
Complaints by component
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
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Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
7 recall campaigns cover the 2021 Dynamax Isata
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 24V-771 | Nov 8, 2024 | Air conditioner soft start device may fail and overheat | Equipment | 2,783 | Part replacement |
| 24V-272 | Apr 17, 2024 | LED backlight circuit board in the cooktop range may fail, causing the board to overheat | Equipment | 4,480 | Not stated |
| 22V-487 | Jul 8, 2022 | Service valves on the LPG tanks may be improperly connected, which can cause a propane leak | Equipment | 172 | Part replacement |
| 20V-591 | Sep 25, 2020 | Inadequate warmup protection can cause a lack of oil film on the engine connecting rod bearings while the engine is reaching operating temperature | Electrical system | 79 | Software update |
| 20V-477 | Aug 14, 2020 | Wiring harnesses for the front seats may have been routed incorrectly and could become jammed and damaged in the swivel seat frames | Airbags | 412 | Repair or modification |
| 20V-363 | Jun 19, 2020 | Rear part of the front fender liner may contact and chafe the brake hose, possibly resulting in a loss of brake fluid | Brakes | 522 | Part replacement |
| 20V-358 | Jun 16, 2020 | Operator's manual does not correctly specify certain conditions under which the automatic parking function ("Auto-P") operates | Equipment | 392 | Not stated |
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2021 Dynamax Isata
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
1 complaint on file, page 1 of 1.
- Filed Mar 25, 2021Failure Dec 6, 2020Henrico, VAUnknown or other
2021 DYNAMAX ISATA. CONSUMER WRITES IN REGARDS TO MECHANICAL AND SAFETY ISSUES. *LD THE CONSUMER WAS UNABLE TO TAKE POSSESSION OF THE VEHICLE AFTER BEING PURCHASED DUE TO REPAIRS THAT WERE UNABLE TO BE COMPLETED. *JS
NHTSA complaint 11404518
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
20 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.
- 511624F Jun 1, 2023 · Service Bulletin/Repair Instructions
According to FCA Recall 23V060: Your vehicle can experience an engine compartment fire originating from the Generation 1 solid state intake air grid heater relay. An electrical short in the relay can potentially lead to a vehicle fire with the ignition on o… - 511624 Apr 12, 2023 · Service Bulletin/Repair Instructions
According to FCA Recall 23V060: Your vehicle can experience an engine compartment fire originating from the Generation 1 solid state intake air grid heater relay. An electrical short in the relay can potentially lead to a vehicle fire with the ignition on o… - 511606 Apr 10, 2023 · Service Bulletin/Repair Instructions
As per recall 23V100. Mercedes-Benz AG (âÂÂMBAGâÂÂ), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Sprinter (907 platform) vehicles, the fuse layout of the interior blower motor might not meet the requirements for prolonged op… - 511570 Jan 4, 2023 · Service Bulletin/Repair Instructions
According to the Interim Recall Notice Received by Mercedes-Benz concerning 22V796: "Mercedes-Benz AG has determined that on certain Sprinter vehicles, a component of the park lock system might wear extraordinarily due to specific driver parking practices a… - 511582 Dec 15, 2022 · Service Bulletin/Repair Instructions
Per FCA recall 22V759: FCA US has decided that certain vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) No. 106 - Brake hoses. Constriction requirement states, "Except for that part of an end fitting which does not contain hose, eve… - 511567 Oct 21, 2022 · Service Bulletin/Repair Instructions
*Notice* This was received by Mercedes-Benz Canada - This was a recall conducted in Canada by Mercedes-Benz. To Forest River's knowledge, only vehicles manufactured and shipped into Canada are affected. According to Mercedes-Benz AG Group (MBAG): Merc… - 511568 Oct 21, 2022 · Service Bulletin/Repair Instructions
According to Mercedes-Benz Recall 22V360: âThe communication module's SIM card could become disabled and prevent a connection with a mobile phone network. In this case, the digital owner's manual as well as the automatic eCall function would not be availabl… - 511545 Aug 30, 2022 · Service Bulletin/Repair Instructions
Mercedes Emissions Recall Notice 2021070026: Mercedes-Benz USA, LLC ("MBUSA") on behalf of Mercedes-Benz AG ("MBAG"), the manufacturer of Mercedes-Benz vehicles, has initiated a Recall Campaign for Model Year 2020 Sprinter vehicles to update the Engine Cont… - 511520 Aug 19, 2022 · Service Bulletin/Repair Instructions
MBAG Recall 22V360 has determined that on certain Mercedes-Benz Sprinter vehicles, the communication module's SIM card might become disabled and prevent a connection with a mobile phone network. In this case, the manual as well as the automatic eCall functi… - 511508 May 10, 2022 · Service Bulletin/Repair Instructions
This is a Mercedes-Benz Recall that Forest River is passing through. Forest River is not conducting any campaign separately other than notifying our owners and dealers of the Mercedes-Benz Campaign 21V055. USA: 178 Vehicles MBAG has determined that on cer… - 511443 Feb 16, 2022 · Service Bulletin/Repair Instructions
The high pressure fuel pump (HPFP) on your vehicle may fail prematurely. A high pressure fuel pump failure may introduce internally failed component debris into the fuel system potentially causing fuel starvation. Vehicle occupants may notice a Malfunction … - 511465 Feb 16, 2022 · Service Bulletin/Repair Instructions
MBAG was notified of customer complaints claiming a van had "rolled away" after the driver had selected the Park ("P") gear position and P was displayed to the driver in the instrument cluster. MBAG confirmed that if the vehicle is not properly secured in a… - 511445 Nov 29, 2021 · Service Bulletin/Repair Instructions
Per FCA's notice: "Your vehicle may experience an engine compartment fire originating from an electrical short in the Intake Air Heater Relay, which can potentially lead to the risk of a vehicle fire with the ignition in the "ON" or "OFF" position. A vehicl… - 511390 Oct 20, 2021 · Service Bulletin/Repair Instructions
Mercedes-Benz AG (MBAG), the manufacturer of Mercedes-Benz and Freightliner vans, has determined that the software of the MBUX multimedia system might not meet specifications. Under very specific conditions, the MBUX multimedia system might not start and th… - 511346FINAL Jul 2, 2021 · Service Bulletin/Repair Instructions
Attached is the Final Notification from Mercedes-Benz. Mercedes-Benz AG has determined that on certain Mercedes-Benz Sprinter vehicles the retaining washer on the bolt connecting the brake pedal to its bearing block may loosen over time. If the retaining w… - 511346 May 18, 2021 · Service Bulletin/Repair Instructions
Mercedes-Benz AG has determined that on certain Mercedes-Benz Sprinter vehicles the retaining washer on the bolt connecting the brake pedal to its bearing block may loosen over time. If the retaining washer loosens, over time it could detach from the bolt. … - 511324 May 3, 2021 · Service Bulletin/Repair Instructions
Mercedes-Benz AG ("MBAG"), the manufacturer of Sprinter vans, has decided that a defect which relates to motor vehicle safety exists in certain Model Year 2019 - 2020 Mercedes-Benz Sprinter vehicles. MBAG has determined that on certain Mercedes-Benz Sprinte… - 511298 Mar 1, 2021 · Service Bulletin/Repair Instructions
Per FCA's notice: An error in the Adaptive Cruise Control section of the Owner's Manual There is a card to insert into the Owner's Manual included with this letter. - 511279 Jan 12, 2021 · Service Bulletin/Repair Instructions
As per Mercedes-Benz Recall 2020-545; Mercedes-Benz AG has determined that on certain vehicles, the wiring harness for the telematics control unit could get stuck between the brake light switch and the brake pedal. If this happens, the brake lights could re… - 511233 Oct 13, 2020 · Service Bulletin/Repair Instructions
An intermittent connection may occur between the connector block of the electronic control unit (“ECU”) and the connector pins for the Supplemental Restraint System (“SRS”) wiring harness. The SRS may detect resistance, which could lead to warning lights …
Source: NHTSA manufacturer communications files.