Complaints over time
Complaints about the 2017 Entegra Anthem peaked in 2017, with 1 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2017 Entegra Anthem
Other, diesel, built in United States. Owner complaints on file from Jun 24, 2017 to Jun 24, 2017.
Recall campaigns covering this model year44,570 vehicles or units across those campaigns
Owner complaints1Below the median 2017 other
Severity index0.02017 others average 7.5
First 24 months1Complaints in its first two years
Components
100% of complaints about the 2017 Entegra Anthem name lighting
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
4 recall campaigns cover the 2017 Entegra Anthem
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 17V-695 | Nov 3, 2017 | Vehicles have lights that do not include reflectors and the vehicle does not have separate reflectors | Lighting | 1,598 | Repair or modification |
| 17V-187 | Mar 17, 2017 | Ball joints on the independent front suspension (IFS) modules can loosen and separate, leading to a partial loss of steering | Suspension | 2,161 | Repair or modification |
| 16V-827 | Nov 15, 2016 | Throttle circuit wires on the affected vehicles may not have been be twisted to cancel out electromagnetic interference, and as a result,… | Electrical system | 177 | Repair or modification |
| 16V-761 | Oct 20, 2016 | Affected vehicles are equipped with a Tempurpedic Sealy Mattress that may burn quickly when on fire | Equipment | 634 | Part replacement |
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2017 Entegra Anthem
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
1 complaint on file, page 1 of 1.
- Filed Jun 24, 2017Failure Jan 8, 2017BOX Elder, SDExterior lighting
NOTE: THIS DEFECT APPLIES TO ALL 2017 AND 2017 ENTEGRA ANTHEM MOTORHOMES. THIS VEHICLE IS MISSING ALL REQUIRED REFLECTORS. THERE ARE NO REAR REFLEX REFLECTORS, NO REAR SIDE REFLEX REFLECTORS, INTERMEDIATE SIDE REFLEX REFLECTORS, OR FRONT SIDE REFLEX REFLECTORS. ADDITIONALLY, THE INTERMEDIATE SIDE MARKER LIGHT IS NOT LOCATED AT OR NEAR THE MIDPOINT BETWEEN FRONT AND REAR SIDE MARKERS, BUT INSTEAD IS MOUNTED OVER THE REAR AXLE. ADDITIONALLY, THE C-SHAPED DAYTIME RUNNING LIGHT CAN EXCEED THE 1.067M MOUNTING HEIGHT WHEN AIRED UP FOR TRAVEL, AND THE DRL WAS NOT DEACTIVATED AS REQUIRED WITH THE HEADLAMP SWITCH IN ANY ON POSITION.
NHTSA complaint 11001172
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
37 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.
- SRP 24-013 Jul 3, 2024 · Service Bulletin/Repair Instructions
SRP ( Standard Repair Instruction) In certain conditions the Inverter/Charger shuts down due to high temp battery fault. Instructions to inspect and add larger battery cables. - SB 24-005 Mar 21, 2024 · Service Bulletin/Repair Instructions
Customer communication about a pending battery firmware update. Its purpose is to alert customers outside our "over the air" coverage area, that we may need to contact them for the firmware update to complete. - SB 24-004 Mar 3, 2024 · Service Bulletin/Repair Instructions
Update to motor replacement customers regarding the technician visit and expectations. - SB 24-003 Feb 29, 2024 · Service Bulletin/Repair Instructions
Battery best practices document. This information has been added to our general owner's manual as well. Indicates the best practice for charging a new EV battery, specific to the Ryvid Anthem. - SB 24-002 Feb 29, 2024 · Service Bulletin/Repair Instructions
Motor replacement bulletin for a small number of customers with a possible motor defect. This bulletin explains the defect and remedy. All of the units in question have been repaired. - SB 24-001 Jan 5, 2024 · Service Bulletin/Repair Instructions
Battery reset instructions. Providing the customer with instructions should the Anthem fail to power on after being charged. This process requires no tools and takes less than 5 minutes. - SRP 24-006 Mar 6, 2024 · Service Bulletin/Repair Instructions
Standard Repair Procedure (SRP) - Instructions on how to secure shower surround. - SRP 24-004 Feb 20, 2024 · Service Bulletin/Repair Instructions
Standard Repair Procedure (SRP) If Vanity, Kitchen, and Dinette slide outs need to be loosened for alignment. Instructions on how to adjust slide system. Craig Welding System. - INC 23-110 Jun 1, 2023 · Service Bulletin/Repair Instructions
INC (Informational Communication) Regarding Pairing and programming key fobs. - SRP 23-107 May 5, 2023 · Service Bulletin/Repair Instructions
Standard Repair Procedure (SRP) Wiper Arm Replacement Instructions. - SRP 22-082 Nov 3, 2022 · Service Bulletin/Repair Instructions
Standard repair procedure: Shower enclosure and shower door installation instructions. - SRP 22-074 Sep 7, 2022 · Service Bulletin/Repair Instructions
Standard repair procedure (SRP) - Filon roof damage repair instructions. - INC 22-067 May 17, 2022 · Service Bulletin/Repair Instructions
JAYCO AND ENTEGRA COACH STORAGE TIPS. INSTRUCTIONS FOR STORING JAYCO AND ENTEGRA COACH DIESEL PUSHERS. - INC 22-066 May 17, 2022 · Service Bulletin/Repair Instructions
Process for cleaning soiled carpet. CARPET CLEANING RECOMMENDATIONS - SRP 22-063 May 19, 2022 · Service Bulletin/Repair Instructions
INSTRUCTIONS FOR PROGRAMMING AND REPLACING DRY CONTACT MODULE FOR AWNING. - SRP 22-053 Mar 30, 2022 · Service Bulletin/Repair Instructions
False warning on dash for the Jayco/Entegra Coach Harness into Spartan Chassis Harness. Instruction for diode installation for park brake ground wire. - INC 22-054 Mar 30, 2022 · Service Bulletin/Repair Instructions
(INC) Informational communication on when To Sanitize The Fresh Water System. - INC 21-040 Oct 5, 2021 · Service Bulletin/Repair Instructions
RVC BRIDGE; INVERTER LOCATIONS - 16-030Ins Sep 1, 2016 · Service Bulletin/Repair Instructions
Installation of a cover for each vanity slide out motor to prevent water penetration. - 16-030Ord Sep 1, 2016 · Service Bulletin/Repair Instructions
Cover for vanity slide out motors. - 16-030Rtl Sep 1, 2016 · Service Bulletin/Repair Instructions
Installation of a cover for each vanity slide out motor to prevent water penetration. - 16-030Dlr Sep 1, 2016 · Service Bulletin/Repair Instructions
Installation of a cover for each vanity slide out motor to prevent water penetration. - 16-027ORD Aug 1, 2016 · Service Bulletin/Repair Instructions
TSB Order form. - INC 20-023 Sep 25, 2020 · Service Bulletin/Repair Instructions
Informational Communication - how to program keyless entry access code & keypad button function for the Trimark keyless entry system. - INC 20-022 Jul 22, 2020 · Service Bulletin/Repair Instructions
Informational Communication - Precaution regarding protection of the coated Screws used in the Thetford macerator pump assembly - INC 20-021 Jul 22, 2020 · Service Bulletin/Repair Instructions
Informational Communication Notice (INC) How to reset Firefly communication system for HVAC - 20-020 INC Jul 22, 2020 · Service Bulletin/Repair Instructions
Informational Communication Notice (INC) Instructions how to reset a GFCI - 20-016 INC Jun 18, 2020 · Service Bulletin/Repair Instructions
Steps to find and correct air noise from or around the PTL entrance doors on motorhomes. - INC 20-011 Mar 26, 2020 · Service Bulletin/Repair Instructions
Information Communication: Whole house and refrigerator fresh Water Filter and cartridges - replacement information. - SRP 20-006 Mar 23, 2020 · Service Bulletin/Repair Instructions
Standard Repair Procedure - Electric Cargo Door Lock Actuator jams and prevents the door from opening. - INC 20-010 Mar 20, 2020 · Service Bulletin/Repair Instructions
Informational Communication - How to locate the date code on the power hose and shore cord reel. - INC 20-008 Mar 13, 2020 · Service Bulletin/Repair Instructions
Informational Communication - How to address: "NO VIDEO DETECTED" when noted on camera monitor screen. Camera, cable, or HDCMM port failed Hard reset on HDCMM - 19-025 Aug 20, 2019 · Service Bulletin/Repair Instructions
Baggage doors may leaking due to incorrect O-ring installed in handle - 19-018 Apr 1, 2019 · Service Bulletin/Repair Instructions
Instructions revised for TSB 19-018 already posted - Sealing of Blind Spot Monitor - 16-043 Feb 1, 2017 · Service Bulletin/Repair Instructions
Exhaust tip, may be positioned to allow heat damaged to the mud flap. A product upgrade ( new flattened style exhaust tip ) is available and mud flap will be replaced at no charge when exhibiting heat damage. - 16-037 Nov 1, 2016 · Service Bulletin/Repair Instructions
Install add on harness to filter out the transient voltage spike from wipers to protect the blind spot system sensors down both sides of the coach - system was resetting with each pass of the wiper. - 16-032 Nov 1, 2016 · Service Bulletin/Repair Instructions
Engine door actuator harness plugs may have incorrect pin styles ( female instead of male) - Acutator would not perform properly. Installation of new adapter harness when incorrect is found.
Source: NHTSA manufacturer communications files.