2018 Entegra Anthem

7 complaints on file, page 1 of 1.

1. Filed Feb 17, 2025Failure Feb 11, 2025South Elgin, ILBody

   We had our third different window adhesive bonds fail. Which is the same issue as the recall below. The mfg has stated that they will not cover this issue. Case Number: [XXX] VIN: [XXX] Unfortunately, due to the length of time out of warranty Lippert will not be able to assist in warranty coverage. NHTSA Safety Recall: 21E-047 was for 2019 thru 2020 NHTSA Campaign Number: 21V529000 Manufacturer Jayco, Inc. Components STRUCTURE, EQUIPMENT INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

   NHTSA complaint 11643132
2. Filed Oct 22, 2024Failure Sep 19, 2024South Elgin, ILBody

   Had a windows fall off the motorhome while driving, we did not realize it was missing until we arrived at the next campground . Our 2018 was one of the last 2018 build by ENTEGRA has the same issue as the 2019 recall NHTSA Campaign Number: 21V529000. After the first failure, I checked the other windows and found a second failed window. Have contacted Lippert Customer Care Center and they will not provide any type of support to have this issue fixed.

   NHTSA complaint 11621284
3. Filed Aug 5, 2021Failure Aug 5, 2021Pittsboro, INEngine, Fuel/propulsion system, Power train

   Having heard rumors for some time of the dreaded DEF shut down while using our motorcoach, without a recall of the unit , we have to assume the coach is safe to use. Ours had been parked in the storage building for about 10 days. Yesterday I went to get it out.When I started the coach it immediately turned on the check engine warning. It threw 3 codes, SPN#3374, SPN#3031, & SPN#1761. I’m told the engine will derate first by 25%, next it debates by 40%, then finally to limp mode of 5 mile per hour. If this had happened the week before I would have had a wife and two dogs, in 95 degree weather with no engine, no air conditioning and about 250 miles from home. When I contacted the manufacturer I was told Parts might be available mid August to September. Fortunately I was at home. There are any number of people being left at the side of the road waiting on a tow truck. We are using what is considered a Gen 6, or a Generation #6, the replacement is to be a Gen7, which seems to have a better reliability but is currently unavailable. The codes have been emailed to the manufacturer and they have had enough experience that they know what the problem is.

   NHTSA complaint 11427948
4. Filed Jul 30, 2021Failure Jul 28, 2020Blaine, MNEngine, Fuel/propulsion system

   DEF failure 7/28/2020. Can not drive Vehicle. Goes into slow mode There are warning lights and messages that state do not drive.

   NHTSA complaint 11427109
5. Filed Jul 19, 2021Failure Mar 7, 2019Camarillo, CAEngine

   While driving from Los Angeles to Phoenix on 03/07/2019, I received a series of check engine lights and warnings. These came and went , then eventually stayed on. When I got to the dealer in Phoenix, they sent me to an engine/chassis repair facility. The red stop engine light came on (with full derate to 5 mph) just as I pulled into the facility lot. (Whew!) The problem was a defective DEF head (codes 6255 derate 17 counts, 3868 def quality 59 counts, 4677 fluid level uprate 69 counts, 4572 temp uprate 69 counts). The shop had a new head overnighted from Spartan (took 3 days, actually) and repaired under warranty. I am reporting this because these heads are breaking in large numbers now, with a mandatory derate, and if it happens somewhere other than in a shop lot, Bad Things can happen. I understand that there is an investigation going on into this because of numerous failures. I am unwilling to take a long trip across the desert now because I might get stranded.

   NHTSA complaint 11425550
6. Filed Jul 10, 2021Failure Nov 20, 2020Ceresco, MIEngine

   DEF Fluid Sensor failure codes displayed and warnings of impending engine delayed or shutdown. Cold not continue driving. My safety concern is my vehicle can be stranded on a roadside which my not be possible for a 45 Foot Motorhome. Many RV’s are having this issue and the Manufacture of this unit SHAW Industry can not supply any parts. Leaving many stranded!

   NHTSA complaint 11424205
7. Filed Jan 28, 2021Failure Jan 21, 202147,000 milesNatchez, MSEngine, Fuel/propulsion system

   VEHICLE WAS STATIONARY. AFTER STARTING ONCE TO FILL AIR PRESSURE, TURNED OFF AND 1/2 HOUR LATER TURNED KEY TO ON AND THE CHECK ENGINE LIGHT STAYED ON. THREE ERROR CODES ALL RELATING TO DEF WERE DISPLAYED. SPARTAN SENT OUT A NEW DEF HEAD AND IT WAS REPLACED. THE NEXT WEEK AFTER ABOUT 800 MILES OF DRIVING AND SEVERAL STOPS AND STARTS ONE OF THOSE THREE CODES IS NOW DISPLAYING. WAITING FOR CUMMINS TO DIAGNOSE THE CURRENT ISSUE. THE DEF ISSUE CAN LEAD TO DERATING AT ANY TIME, WHICH I HAVE NOT HAD EXPLAINED TO ME QUANTITATIVELY. THIS POSES A CONSIDERABLE SAFETY HAZARD IF RUNNING AT 65 MPH ON A CROWDED INTERSTATE AND THE COACH SLOWS DOWN TO 5 MPH.

   NHTSA complaint 11390510