Model year

2020 Entegra Anthem

Other, diesel, built in United States. Owner complaints on file from Jul 22, 2021 to Jul 22, 2021.

Recall campaigns covering this model year74,073 vehicles or units across those campaigns
Owner complaints1Below the median 2020 other
Severity index0.02020 others average 6.4
First 24 months1Complaints in its first two years
Complaints over time

Complaints about the 2020 Entegra Anthem peaked in 2021, with 1 filed

Owner complaints about this model year, by the year they were filed with NHTSA.

00.250.50.7512021120222023202420252026
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

100% of complaints about the 2020 Entegra Anthem name engine and cooling

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

Engine and cooling
1
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

7 recall campaigns cover the 2020 Entegra Anthem

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2020 Entegra Anthem
CampaignFiledSubjectComponentVehiclesRemedy
24V-061Feb 1, 2024Pedestal mounting plate on the passenger's seat may be improperly welded, causing the plate to separate and the seat assembly to loosen or detachSeats148Part replacement
21V-886Nov 16, 2021Rear suspension mounting fasteners that attach the rear-drive axle to the rear suspension may not have been tightened properly, which could allow…Suspension625Part replacement
21V-769Sep 29, 2021Instrument cluster may intermittently go blank while the vehicle is in motionElectrical system994Software update
21V-591Jul 30, 2021Sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leakFuel system1,284Part replacement
21V-529Jul 13, 2021Adhesive that bonds the vented portion of the window may failEquipment833Part replacement
19V-626Aug 28, 2019Upper and lower steering shaft bolts may have been insufficiently tightened, allowing the steering column shaft to come looseSteering101Repair or modification
19V-436Jun 11, 2019Steering shaft bolt may have been insufficiently tightenedSteering88Repair or modification
Source: NHTSA ODI recalls file.
Owner complaints

What owners reported about the 2020 Entegra Anthem

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

1 complaint on file, page 1 of 1.

  1. Filed Jul 22, 2021Failure Jun 11, 2021Livingston, TXEngine

    DEF head failure in June 2021. 100 miles after Leaving Clemson, SC, check engine light came on and DEF head indicator turned orange. DEF tank was over 1/2 full. Talked to Spartan rep in the afternoon he said keep driving until you get 3 fault codes. Got parked that evening in Nancy, KY and had 5 error codes. Fortunately we were in a safe parking lot and not on the highway. Saturday morning Coach started but wouldn't go. Replacement was mailed from Spartan Monday to mobile repair unit in Kentucky. DEF head was replaced Wednesday AM and we were back on road by 10am. The DEF head failure seems to be an epidemic on Spartan RV chassis (and other vehicles). We had about 24,000 miles on engine and many of our RV friends had similar failure experiences.

    NHTSA complaint 11425996
Source: NHTSA ODI complaints file.
Investigations

NHTSA has not opened an investigation on this model year

Source: NHTSA ODI investigations file.
Service bulletins

36 manufacturer communications cover this model year

Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.

  • SRP 24-013 Jul 3, 2024 · Service Bulletin/Repair Instructions
    SRP ( Standard Repair Instruction) In certain conditions the Inverter/Charger shuts down due to high temp battery fault. Instructions to inspect and add larger battery cables.
  • SB 24-005 Mar 21, 2024 · Service Bulletin/Repair Instructions
    Customer communication about a pending battery firmware update. Its purpose is to alert customers outside our "over the air" coverage area, that we may need to contact them for the firmware update to complete.
  • SB 24-004 Mar 3, 2024 · Service Bulletin/Repair Instructions
    Update to motor replacement customers regarding the technician visit and expectations.
  • SB 24-003 Feb 29, 2024 · Service Bulletin/Repair Instructions
    Battery best practices document. This information has been added to our general owner's manual as well. Indicates the best practice for charging a new EV battery, specific to the Ryvid Anthem.
  • SB 24-002 Feb 29, 2024 · Service Bulletin/Repair Instructions
    Motor replacement bulletin for a small number of customers with a possible motor defect. This bulletin explains the defect and remedy. All of the units in question have been repaired.
  • SB 24-001 Jan 5, 2024 · Service Bulletin/Repair Instructions
    Battery reset instructions. Providing the customer with instructions should the Anthem fail to power on after being charged. This process requires no tools and takes less than 5 minutes.
  • SRP 24-006 Mar 6, 2024 · Service Bulletin/Repair Instructions
    Standard Repair Procedure (SRP) - Instructions on how to secure shower surround.
  • SRP 24-004 Feb 20, 2024 · Service Bulletin/Repair Instructions
    Standard Repair Procedure (SRP) If Vanity, Kitchen, and Dinette slide outs need to be loosened for alignment. Instructions on how to adjust slide system. Craig Welding System.
  • INC 23-110 Jun 1, 2023 · Service Bulletin/Repair Instructions
    INC (Informational Communication) Regarding Pairing and programming key fobs.
  • SRP 23-107 May 5, 2023 · Service Bulletin/Repair Instructions
    Standard Repair Procedure (SRP) Wiper Arm Replacement Instructions.
  • SRP 22-082 Nov 3, 2022 · Service Bulletin/Repair Instructions
    Standard repair procedure: Shower enclosure and shower door installation instructions.
  • SRP 22-074 Sep 7, 2022 · Service Bulletin/Repair Instructions
    Standard repair procedure (SRP) - Filon roof damage repair instructions.
  • SRP 22-056 Aug 4, 2022 · Service Bulletin/Repair Instructions
    Generator Slide Tray extends when stopped or parked. STANDARD REPAIR INSTRUCTIONS TO DIAGNOSE AND REPAIR GENERATOR SLIDE AIR LEAK.
  • TSB 22-068 Jul 19, 2022 · Service Bulletin/Repair Instructions
    Technical Service Bulletin for Firefly tank sensor failing. Instructions for SeeLevel Tank Sensor Monitoring Retrofit
  • INC 22-067 May 17, 2022 · Service Bulletin/Repair Instructions
    JAYCO AND ENTEGRA COACH STORAGE TIPS. INSTRUCTIONS FOR STORING JAYCO AND ENTEGRA COACH DIESEL PUSHERS.
  • INC 22-066 May 17, 2022 · Service Bulletin/Repair Instructions
    Process for cleaning soiled carpet. CARPET CLEANING RECOMMENDATIONS
  • SRP 22-063 May 19, 2022 · Service Bulletin/Repair Instructions
    INSTRUCTIONS FOR PROGRAMMING AND REPLACING DRY CONTACT MODULE FOR AWNING.
  • SRP 22-053 Mar 30, 2022 · Service Bulletin/Repair Instructions
    False warning on dash for the Jayco/Entegra Coach Harness into Spartan Chassis Harness. Instruction for diode installation for park brake ground wire.
  • INC 22-054 Mar 30, 2022 · Service Bulletin/Repair Instructions
    (INC) Informational communication on when To Sanitize The Fresh Water System.
  • SRP 22-047 Mar 16, 2022 · Service Bulletin/Repair Instructions
    Ceiling lights flickering in unit. Standard repair Instructions on how to install voltage regulator jumper harness to 5" command ceiling lights.
  • INC 21-040 Oct 5, 2021 · Service Bulletin/Repair Instructions
    RVC BRIDGE; INVERTER LOCATIONS
  • SRP 21-023 Jun 25, 2021 · Service Bulletin/Repair Instructions
    TRU TANK SENSOR DIAGNOSIS-TANKS DO NOT REGISTER PROPERLY ON THE VEGATOUCH SCREEN
  • 16-027ORD Aug 1, 2016 · Service Bulletin/Repair Instructions
    TSB Order form.
  • INC 20-023 Sep 25, 2020 · Service Bulletin/Repair Instructions
    Informational Communication - how to program keyless entry access code & keypad button function for the Trimark keyless entry system.
  • TSB 20-018 Aug 31, 2020 · Service Bulletin/Repair Instructions
    Girard awning may retract on its own due to interference to the awning motion senor from the interior LED lights of the motorhome. Each awning (2 per motor home) requires in-line capacitor to prevent the interference. The awnings will NOT extend on their …
  • INC 20-022 Jul 22, 2020 · Service Bulletin/Repair Instructions
    Informational Communication - Precaution regarding protection of the coated Screws used in the Thetford macerator pump assembly
  • INC 20-021 Jul 22, 2020 · Service Bulletin/Repair Instructions
    Informational Communication Notice (INC) How to reset Firefly communication system for HVAC
  • 20-020 INC Jul 22, 2020 · Service Bulletin/Repair Instructions
    Informational Communication Notice (INC) Instructions how to reset a GFCI
  • 20-016 INC Jun 18, 2020 · Service Bulletin/Repair Instructions
    Steps to find and correct air noise from or around the PTL entrance doors on motorhomes.
  • INC 20-011 Mar 26, 2020 · Service Bulletin/Repair Instructions
    Information Communication: Whole house and refrigerator fresh Water Filter and cartridges - replacement information.
  • SRP 20-006 Mar 23, 2020 · Service Bulletin/Repair Instructions
    Standard Repair Procedure - Electric Cargo Door Lock Actuator jams and prevents the door from opening.
  • INC 20-010 Mar 20, 2020 · Service Bulletin/Repair Instructions
    Informational Communication - How to locate the date code on the power hose and shore cord reel.
  • INC 20-008 Mar 13, 2020 · Service Bulletin/Repair Instructions
    Informational Communication - How to address: "NO VIDEO DETECTED" when noted on camera monitor screen. Camera, cable, or HDCMM port failed Hard reset on HDCMM
  • 19-025 Aug 20, 2019 · Service Bulletin/Repair Instructions
    Baggage doors may leaking due to incorrect O-ring installed in handle
  • 19-030 Jul 9, 2019 · Service Bulletin/Repair Instructions
    The battery merge solenoid may not connect to charge both banks of batteries, createds a "no start" condition.
  • 19-027 Jun 10, 2019 · Service Bulletin/Repair Instructions
    Spartan TSB 18-330-010 Hadley ECU update - Hadley system may activate when the ignition is off - Spartan Service Centers performing the Bulletin Repair
Source: NHTSA manufacturer communications files.