Model year

2019 Entegra Anthem

Other, diesel, built in United States. Owner complaints on file from Jun 1, 2021 to Dec 20, 2022.

Recall campaigns covering this model year73,616 vehicles or units across those campaigns
Owner complaints42.0 times the median 2019 other
Severity index0.02019 others average 8.9
First 24 months0Complaints in its first two years
Complaints over time

Complaints about the 2019 Entegra Anthem peaked in 2021, with 2 filed

Owner complaints about this model year, by the year they were filed with NHTSA.

00.511.522021220222023202420252026
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

25% of complaints about the 2019 Entegra Anthem name engine and cooling

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

Engine and cooling
1
Fuel system
1
Driver assistance
1
Structure
1
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

7 recall campaigns cover the 2019 Entegra Anthem

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2019 Entegra Anthem
CampaignFiledSubjectComponentVehiclesRemedy
21V-769Sep 29, 2021Instrument cluster may intermittently go blank while the vehicle is in motionElectrical system994Software update
21V-591Jul 30, 2021Sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leakFuel system1,284Part replacement
21V-529Jul 13, 2021Adhesive that bonds the vented portion of the window may failEquipment833Part replacement
19V-626Aug 28, 2019Upper and lower steering shaft bolts may have been insufficiently tightened, allowing the steering column shaft to come looseSteering101Repair or modification
18V-688Oct 2, 2018Affected vehicles have entry doors with latch rods that may be improperly adjusted, allowing the door to open during transitEquipment95Repair or modification
18V-687Oct 2, 2018Park brake systems may not prevent the vehicles from moving unintentionally if parked on a gradeBrakes251Part replacement
18V-450Jul 5, 2018Cargo Carrying Capacity (CCC) label incorrectly overstates the cargo capacity, potentially causing the vehicle to be overloadedWheels58Label or owner notice
Source: NHTSA ODI recalls file.
Owner complaints

What owners reported about the 2019 Entegra Anthem

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

4 complaints on file, page 1 of 1.

  1. Filed Dec 20, 2022Failure Dec 6, 2022Livingston, TXBody, Unknown or other

    The rear bathroom window, on the left side (driver’s side), separated and fell off the coach. The incident was not observed in real time but discovered after a stop at an RV park. The window fell off somewhere along a busy Interstate. This is a potential hazardous if not life threatening condition. There is a recall for these windows (NHTSA Campaign Number: 21V529000), but apparently my coach was manufactured before the manufacturer complete day. Below is the details on that particular window: WINDOW,18X24 7690 BLK Lippert Components (LCI) part number of V000512571 As you might expect I am terrified that another window might separate and damage another vehicle, or worse cause serious injury or death to unsuspecting motorist. I have never reported a an incident with the NHTSA but would think that this occurrence would raise some serious alarm bells with whoever reviews this submission.

    NHTSA complaint 11498273
  2. Filed May 20, 2022Failure Sep 10, 2021Pittsburg, TXBlind spot detection

    Blind spot warning is supposed to detect a vehicle at the rear bumper to the front of the motorhome. There are 3 units on each side of my motorhome, rear/middle/front. It detects a vehicle at the front quarter of the motorhome only. I have contacted Entegra for 6 months now with no results. Questioning other owners and many say they do not work properly but pay no attention to them. I use these warning lights and have been in near accidents at least four times already! I am very concerned because if I do get in an accident due to this system not working properly I would be at fault. This system is very important especially when driving at night or at dusk when some vehicles do not have their headlights on yet. If a vehicle is detected, having traveled nearly three quarters of the way thru your vehicle, and you indicate that your changing lanes then its to late. ACCIDENT!!!!!

    NHTSA complaint 11465388
  3. Filed Aug 16, 2021Failure Aug 16, 2021Hialeah, FLFuel system, Diesel

    The contact owns a 2019 Entegra Anthem. The contact received notification of NHTSA Campaign Number: 21E032000 (Fuel System, Diesel). The contact stated that the dealer was made aware of the recall but informed the contact that they were unable to perform recall repairs on motorhomes. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

    NHTSA complaint 11429328
  4. Filed Jun 1, 2021Failure May 5, 2021Metairie, LAEngine

    The DEF sensor head failed leaving my 45 foot RV stranded on the side of the interstate with my wife and kids inside.

    NHTSA complaint 11419268
Source: NHTSA ODI complaints file.
Investigations

NHTSA has not opened an investigation on this model year

Source: NHTSA ODI investigations file.
Service bulletins

36 manufacturer communications cover this model year

Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.

  • SRP 24-013 Jul 3, 2024 · Service Bulletin/Repair Instructions
    SRP ( Standard Repair Instruction) In certain conditions the Inverter/Charger shuts down due to high temp battery fault. Instructions to inspect and add larger battery cables.
  • SB 24-005 Mar 21, 2024 · Service Bulletin/Repair Instructions
    Customer communication about a pending battery firmware update. Its purpose is to alert customers outside our "over the air" coverage area, that we may need to contact them for the firmware update to complete.
  • SB 24-004 Mar 3, 2024 · Service Bulletin/Repair Instructions
    Update to motor replacement customers regarding the technician visit and expectations.
  • SB 24-003 Feb 29, 2024 · Service Bulletin/Repair Instructions
    Battery best practices document. This information has been added to our general owner's manual as well. Indicates the best practice for charging a new EV battery, specific to the Ryvid Anthem.
  • SB 24-002 Feb 29, 2024 · Service Bulletin/Repair Instructions
    Motor replacement bulletin for a small number of customers with a possible motor defect. This bulletin explains the defect and remedy. All of the units in question have been repaired.
  • SB 24-001 Jan 5, 2024 · Service Bulletin/Repair Instructions
    Battery reset instructions. Providing the customer with instructions should the Anthem fail to power on after being charged. This process requires no tools and takes less than 5 minutes.
  • SRP 24-006 Mar 6, 2024 · Service Bulletin/Repair Instructions
    Standard Repair Procedure (SRP) - Instructions on how to secure shower surround.
  • SRP 24-004 Feb 20, 2024 · Service Bulletin/Repair Instructions
    Standard Repair Procedure (SRP) If Vanity, Kitchen, and Dinette slide outs need to be loosened for alignment. Instructions on how to adjust slide system. Craig Welding System.
  • INC 23-110 Jun 1, 2023 · Service Bulletin/Repair Instructions
    INC (Informational Communication) Regarding Pairing and programming key fobs.
  • SRP 23-107 May 5, 2023 · Service Bulletin/Repair Instructions
    Standard Repair Procedure (SRP) Wiper Arm Replacement Instructions.
  • SRP 22-082 Nov 3, 2022 · Service Bulletin/Repair Instructions
    Standard repair procedure: Shower enclosure and shower door installation instructions.
  • SRP 22-074 Sep 7, 2022 · Service Bulletin/Repair Instructions
    Standard repair procedure (SRP) - Filon roof damage repair instructions.
  • SRP 22-056 Aug 4, 2022 · Service Bulletin/Repair Instructions
    Generator Slide Tray extends when stopped or parked. STANDARD REPAIR INSTRUCTIONS TO DIAGNOSE AND REPAIR GENERATOR SLIDE AIR LEAK.
  • INC 22-067 May 17, 2022 · Service Bulletin/Repair Instructions
    JAYCO AND ENTEGRA COACH STORAGE TIPS. INSTRUCTIONS FOR STORING JAYCO AND ENTEGRA COACH DIESEL PUSHERS.
  • INC 22-066 May 17, 2022 · Service Bulletin/Repair Instructions
    Process for cleaning soiled carpet. CARPET CLEANING RECOMMENDATIONS
  • SRP 22-063 May 19, 2022 · Service Bulletin/Repair Instructions
    INSTRUCTIONS FOR PROGRAMMING AND REPLACING DRY CONTACT MODULE FOR AWNING.
  • SRP 22-053 Mar 30, 2022 · Service Bulletin/Repair Instructions
    False warning on dash for the Jayco/Entegra Coach Harness into Spartan Chassis Harness. Instruction for diode installation for park brake ground wire.
  • INC 22-054 Mar 30, 2022 · Service Bulletin/Repair Instructions
    (INC) Informational communication on when To Sanitize The Fresh Water System.
  • SRP 22-047 Mar 16, 2022 · Service Bulletin/Repair Instructions
    Ceiling lights flickering in unit. Standard repair Instructions on how to install voltage regulator jumper harness to 5" command ceiling lights.
  • INC 21-040 Oct 5, 2021 · Service Bulletin/Repair Instructions
    RVC BRIDGE; INVERTER LOCATIONS
  • 16-027ORD Aug 1, 2016 · Service Bulletin/Repair Instructions
    TSB Order form.
  • INC 20-023 Sep 25, 2020 · Service Bulletin/Repair Instructions
    Informational Communication - how to program keyless entry access code & keypad button function for the Trimark keyless entry system.
  • TSB 20-019 Aug 31, 2020 · Service Bulletin/Repair Instructions
    The battery merge solenoid may not connect to charge both banks of batteries, resulting in a NO START situation. An inspection is required to confirm the color of the existing solenoid. White or Grey notes the solenoid is correct and not further action i…
  • TSB 20-018 Aug 31, 2020 · Service Bulletin/Repair Instructions
    Girard awning may retract on its own due to interference to the awning motion senor from the interior LED lights of the motorhome. Each awning (2 per motor home) requires in-line capacitor to prevent the interference. The awnings will NOT extend on their …
  • INC 20-022 Jul 22, 2020 · Service Bulletin/Repair Instructions
    Informational Communication - Precaution regarding protection of the coated Screws used in the Thetford macerator pump assembly
  • INC 20-021 Jul 22, 2020 · Service Bulletin/Repair Instructions
    Informational Communication Notice (INC) How to reset Firefly communication system for HVAC
  • 20-020 INC Jul 22, 2020 · Service Bulletin/Repair Instructions
    Informational Communication Notice (INC) Instructions how to reset a GFCI
  • 20-016 INC Jun 18, 2020 · Service Bulletin/Repair Instructions
    Steps to find and correct air noise from or around the PTL entrance doors on motorhomes.
  • INC 20-011 Mar 26, 2020 · Service Bulletin/Repair Instructions
    Information Communication: Whole house and refrigerator fresh Water Filter and cartridges - replacement information.
  • SRP 20-006 Mar 23, 2020 · Service Bulletin/Repair Instructions
    Standard Repair Procedure - Electric Cargo Door Lock Actuator jams and prevents the door from opening.
  • INC 20-010 Mar 20, 2020 · Service Bulletin/Repair Instructions
    Informational Communication - How to locate the date code on the power hose and shore cord reel.
  • INC 20-008 Mar 13, 2020 · Service Bulletin/Repair Instructions
    Informational Communication - How to address: "NO VIDEO DETECTED" when noted on camera monitor screen. Camera, cable, or HDCMM port failed Hard reset on HDCMM
  • 19-025 Aug 20, 2019 · Service Bulletin/Repair Instructions
    Baggage doors may leaking due to incorrect O-ring installed in handle
  • 19-018 Apr 1, 2019 · Service Bulletin/Repair Instructions
    Instructions revised for TSB 19-018 already posted - Sealing of Blind Spot Monitor
  • 18-018 Oct 1, 2018 · Service Bulletin/Repair Instructions
    Heat shield in the engine compartment omitted.
  • 18-006 Jul 1, 2018 · Service Bulletin/Repair Instructions
    Installation of an A/C relay to correct intermittent lack of A/C control
Source: NHTSA manufacturer communications files.