Model year

2019 Entegra Aspire

Other, diesel, built in United States. Owner complaints on file from Apr 19, 2021 to Jul 20, 2021.

Recall campaigns covering this model year84,010 vehicles or units across those campaigns
Owner complaints52.5 times the median 2019 other
Severity index0.02019 others average 8.9
First 24 months0Complaints in its first two years
Complaints over time

Complaints about the 2019 Entegra Aspire peaked in 2021, with 5 filed

Owner complaints about this model year, by the year they were filed with NHTSA.

02462021520222023202420252026
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

80% of complaints about the 2019 Entegra Aspire name engine and cooling

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

Engine and cooling
4
Fuel system
2
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

8 recall campaigns cover the 2019 Entegra Aspire

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2019 Entegra Aspire
CampaignFiledSubjectComponentVehiclesRemedy
22V-891Dec 2, 2022Service and supply reservoirs have an insufficient volume of air for the brake systemBrakes394Part replacement
21V-769Sep 29, 2021Instrument cluster may intermittently go blank while the vehicle is in motionElectrical system994Software update
21V-591Jul 30, 2021Sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leakFuel system1,284Part replacement
21V-529Jul 13, 2021Adhesive that bonds the vented portion of the window may failEquipment833Part replacement
19V-626Aug 28, 2019Upper and lower steering shaft bolts may have been insufficiently tightened, allowing the steering column shaft to come looseSteering101Repair or modification
18V-688Oct 2, 2018Affected vehicles have entry doors with latch rods that may be improperly adjusted, allowing the door to open during transitEquipment95Repair or modification
18V-687Oct 2, 2018Park brake systems may not prevent the vehicles from moving unintentionally if parked on a gradeBrakes251Part replacement
18V-450Jul 5, 2018Cargo Carrying Capacity (CCC) label incorrectly overstates the cargo capacity, potentially causing the vehicle to be overloadedWheels58Label or owner notice
Source: NHTSA ODI recalls file.
Owner complaints

What owners reported about the 2019 Entegra Aspire

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

5 complaints on file, page 1 of 1.

  1. Filed Jul 20, 2021Failure May 31, 2021Eustis, FLEngine, Fuel/propulsion system

    Motorhome engine went into derate mode because of faulty DEF sensor. Spartan is the chassis manufacturer and advises this is a common problem with the DEF sensors. We have since learned there is a protocol to follow to keep engine from going to 5 MPH derate mode but did not know about this at time and Spartan apparently did not know it either because they advised just getting off the road ASAP. Luckily we avoided shut down on I-95 but if it occurred on a busy interstate the safety ramifications are enormous. It seems to me a safety recall should be issued on all vehicles with this defective part and the design changed so that if a failure occurs, reasonable advance notice should be incorporated in the design as I understand some trucks have.

    NHTSA complaint 11425697
  2. Filed Jul 17, 2021Failure May 1, 2021boyertown, PAEngine, Fuel/propulsion system, Unknown or other

    Diesel Exhaust Fluid (DEF) head failure. Diagnostics codes SPN 3364 / 1761 / 3031 The offending unit is not available from me, the mobile mechanic took it with him. My Motorcoach derated. I was able to get to a safe parking spot, where I waited one week to be repaired, (1000 miles from home) Could not move from that spot, as top speed was limited to 5 MPH. I was warned during travel by dashboard warning lights to check engine. It was good I was aware of potential DEF head issues, so I immediately checked the diagnostic codes, then immediately found a safe place to stop. I contacted Spartan, Entegra, and Coachnet, whom between them, acknowledged the problem and sent a replacement head. Once the head was replaced, fault codes were cleared and I was able to continue. So, other than the monitoring head itself being faulty, all the inputs the head monitored were fine.

    NHTSA complaint 11425251
  3. Filed Jul 2, 2021Failure May 1, 2021Brentwood, TNEngine

    DEF head failure

    NHTSA complaint 11423273
  4. Filed Jul 2, 2021Failure Jun 28, 2021Salado, TXUnknown or other

    DEF sensor/head made by Shaw Industries. Currently up to Generation 7. IT IS NOT AVAILBALE FOR INSPECTION TAKEN BY REPAIR COMPANY. Vehicle engine gives warning if you continue to drive will only allow 5 MPH and then shut down. Part was replaced and codes cleared. This is a common problem. Hard to get replacement parts. Codes can be found in SPartan manual.

    NHTSA complaint 11423271
  5. Filed Apr 19, 2021Failure Apr 5, 20218,500 milesSilver Springs, FLEngine

    COMPUTER SHOWED CODES FOR DEFECTIVE DEF HEAD. WE HAD A GEN5. ENGINE WILL DE-RATE DUE TO THOSE CODES. THE CODES APPEARED AS SOON AS I STARTED THE ENGINE FROM A PARKED POSITION.

    NHTSA complaint 11412772
Source: NHTSA ODI complaints file.
Investigations

NHTSA has not opened an investigation on this model year

Source: NHTSA ODI investigations file.
Service bulletins

28 manufacturer communications cover this model year

Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.

  • SRP 24-013 Jul 3, 2024 · Service Bulletin/Repair Instructions
    SRP ( Standard Repair Instruction) In certain conditions the Inverter/Charger shuts down due to high temp battery fault. Instructions to inspect and add larger battery cables.
  • SRP 24-006 Mar 6, 2024 · Service Bulletin/Repair Instructions
    Standard Repair Procedure (SRP) - Instructions on how to secure shower surround.
  • SRP 24-004 Feb 20, 2024 · Service Bulletin/Repair Instructions
    Standard Repair Procedure (SRP) If Vanity, Kitchen, and Dinette slide outs need to be loosened for alignment. Instructions on how to adjust slide system. Craig Welding System.
  • INC 23-110 Jun 1, 2023 · Service Bulletin/Repair Instructions
    INC (Informational Communication) Regarding Pairing and programming key fobs.
  • SRP 23-107 May 5, 2023 · Service Bulletin/Repair Instructions
    Standard Repair Procedure (SRP) Wiper Arm Replacement Instructions.
  • SRP 22-082 Nov 3, 2022 · Service Bulletin/Repair Instructions
    Standard repair procedure: Shower enclosure and shower door installation instructions.
  • SRP 22-074 Sep 7, 2022 · Service Bulletin/Repair Instructions
    Standard repair procedure (SRP) - Filon roof damage repair instructions.
  • INC 22-067 May 17, 2022 · Service Bulletin/Repair Instructions
    JAYCO AND ENTEGRA COACH STORAGE TIPS. INSTRUCTIONS FOR STORING JAYCO AND ENTEGRA COACH DIESEL PUSHERS.
  • INC 22-066 May 17, 2022 · Service Bulletin/Repair Instructions
    Process for cleaning soiled carpet. CARPET CLEANING RECOMMENDATIONS
  • SRP 22-063 May 19, 2022 · Service Bulletin/Repair Instructions
    INSTRUCTIONS FOR PROGRAMMING AND REPLACING DRY CONTACT MODULE FOR AWNING.
  • SRP 22-053 Mar 30, 2022 · Service Bulletin/Repair Instructions
    False warning on dash for the Jayco/Entegra Coach Harness into Spartan Chassis Harness. Instruction for diode installation for park brake ground wire.
  • INC 22-054 Mar 30, 2022 · Service Bulletin/Repair Instructions
    (INC) Informational communication on when To Sanitize The Fresh Water System.
  • SRP 22-047 Mar 16, 2022 · Service Bulletin/Repair Instructions
    Ceiling lights flickering in unit. Standard repair Instructions on how to install voltage regulator jumper harness to 5" command ceiling lights.
  • INC 21-040 Oct 5, 2021 · Service Bulletin/Repair Instructions
    RVC BRIDGE; INVERTER LOCATIONS
  • INC 21-038 Oct 5, 2021 · Service Bulletin/Repair Instructions
    Equalizer leveling jack manual override procedure. INSTRUCTIONS FOR OVERRIDE MODE ON EQUALIZER LEVELING SYSTEM.
  • 16-027ORD Aug 1, 2016 · Service Bulletin/Repair Instructions
    TSB Order form.
  • INC 20-023 Sep 25, 2020 · Service Bulletin/Repair Instructions
    Informational Communication - how to program keyless entry access code & keypad button function for the Trimark keyless entry system.
  • TSB 20-018 Aug 31, 2020 · Service Bulletin/Repair Instructions
    Girard awning may retract on its own due to interference to the awning motion senor from the interior LED lights of the motorhome. Each awning (2 per motor home) requires in-line capacitor to prevent the interference. The awnings will NOT extend on their …
  • INC 20-022 Jul 22, 2020 · Service Bulletin/Repair Instructions
    Informational Communication - Precaution regarding protection of the coated Screws used in the Thetford macerator pump assembly
  • INC 20-021 Jul 22, 2020 · Service Bulletin/Repair Instructions
    Informational Communication Notice (INC) How to reset Firefly communication system for HVAC
  • 20-020 INC Jul 22, 2020 · Service Bulletin/Repair Instructions
    Informational Communication Notice (INC) Instructions how to reset a GFCI
  • 20-016 INC Jun 18, 2020 · Service Bulletin/Repair Instructions
    Steps to find and correct air noise from or around the PTL entrance doors on motorhomes.
  • INC 20-011 Mar 26, 2020 · Service Bulletin/Repair Instructions
    Information Communication: Whole house and refrigerator fresh Water Filter and cartridges - replacement information.
  • SRP 20-006 Mar 23, 2020 · Service Bulletin/Repair Instructions
    Standard Repair Procedure - Electric Cargo Door Lock Actuator jams and prevents the door from opening.
  • INC 20-010 Mar 20, 2020 · Service Bulletin/Repair Instructions
    Informational Communication - How to locate the date code on the power hose and shore cord reel.
  • 19-025 Aug 20, 2019 · Service Bulletin/Repair Instructions
    Baggage doors may leaking due to incorrect O-ring installed in handle
  • 18-018 Oct 1, 2018 · Service Bulletin/Repair Instructions
    Heat shield in the engine compartment omitted.
  • 18-006 Jul 1, 2018 · Service Bulletin/Repair Instructions
    Installation of an A/C relay to correct intermittent lack of A/C control
Source: NHTSA manufacturer communications files.