Complaints over time
Complaints about the 2019 Entegra Vision peaked in 2023, with 1 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2019 Entegra Vision
Other, gasoline, 4x2, built in United States. Owner complaints on file from Feb 22, 2023 to Jun 12, 2024.
Recall campaigns covering this model year3674 vehicles or units across those campaigns
Owner complaints2Close to the median 2019 other
Severity index0.02019 others average 8.9
First 24 months0Complaints in its first two years
Components
50% of complaints about the 2019 Entegra Vision name brakes
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
3 recall campaigns cover the 2019 Entegra Vision
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 19V-265 | Apr 2, 2019 | Blower motor electrical circuit may be missing the 25amp fuse, possibly resulting in overheating of the wiring | Electrical system | 516 | Repair or modification |
| 18V-446 | Jul 5, 2018 | When traveling at highway speeds, the windshield wiper arms may lift away from the windshield when the wiper speed setting is on high, decreasing… | Visibility and wipers | 49 | Part replacement |
| 18V-298 | May 4, 2018 | Windshield wiper system motor on these vehicles may fail when being operated in heavy snow or ice situations, thereby reducing driver visibility | Visibility and wipers | 109 | Part replacement |
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2019 Entegra Vision
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
2 complaints on file, page 1 of 1.
- Filed Jun 12, 2024Failure Apr 8, 2024cross hill, SCVisibility/wiper
MOTORHOME HAS A WINDSHIELD THAT WON'T STAY IN THE GASKET. DEALER HAD THIS UNIT IN THE SHOP AND HAD TO REINSTALL THE WINDSHIELD 4 DIFFERNT TIMES IN THE 1ST 8 MONTHS OF BEING PURCHASED BRAND NEW IN 2019. ON THE 4TH VISIT THE DEALER GO TIRED OF DEALING WITH US AND GLUED THE GASKET AND WINDSHIELD INTO THE FIBERGLASS HOLE. THESE WINDSHIELDS ARE NOT SUPPOSDED TO BE GLUED IN. WE DID DISCOVER THIS UNTIL APRIL OF 2024 WHEN THE WINDSHIELD HAD ROCK DAMAGE AND INSURANCE COMPANY HAD IT REPLACED. THE GLASS COMPANY SHOWED US HOW THE DEALER HAD INSTALLED THE GLASS WITH BLACK GLUE ALL AROUND THE GASKET. THEY DID THAT BECAUSE THERE IS A DEFINITE DEFAULT OF THE WINDOW OPENING VS THE SIZE OF THE GASKET THAT THE MANUFACTURER DESIGNED THIS UNIT WITH. SINCE THE ROCK DAMAGED REPLACED GLASS, THE GLASS COMPANY HAS HAD TO REINSTALL THE WINDSHIELD 2 MORE TIMES BECAUSE THE GASKET WON'T HOLD THE WINDSHIELDS WEIGHT AND THE WINDSHIELD KEEPS POPPING OUT IN THE TOP CORNER WHEN WE ARE DRIVING. THE GLASS COMPANY HAS NOW DEEMED IT UNSAFE TO DRIVE. WE CONTACTED THE MANUFACTURERS CUSTOMER SERVICE DEPT AND FILED A CASE WHICH THEY HAVE DENIED TO HELP US IN ANY WAY. WE AREN'T SAFE TO DRIVE IT AND SIMPLY CAN'T AFFORD TO FIX IT. THERE CUSTOMER SERVICE REP STATED THAT IT SHOULD NEVER HAD TO HAVE BEEN PUT IN AND OUT 4 TIMES BY THE SELLING DEALERSHIP, THEY SHOULD HAVE STOPPED WHEN IT CAME BACK IN FOR THE 2ND TIME AND SHOULD HAVE FILED A CASE WITH THE WARRANTY DEPT AT THE MANUFACTURER AND THEY SHOULD HAVE HANDLED IT BACK THEN. HOWEVER THE DEALERSHIP WAS ENJOYING GETTING PAID UNDER THE WARRANTY CLAIMS MONEY FROM THE MANUFACTURER AND THEN GLUED IT TO GET US OUT OF THEIR HAIR. THE GLUING OF THE WINDSHIELD AND GASKET ELIMINATES THE ABILITY FOR THE WINDSHIELD TO FLOAT AND WHEN GLUED CREATES STRESS ON THE FIBERGLASS AND IT FRACTURES, WHICH HAS HAPPENED. AND THE MANUFACTURE WON'T STAND BEHIND THEIR DEALERSHIP SCREWING UP THE INITIAL REPAIRS AND THE DAMAGE IT HAS CAUSED.
NHTSA complaint 11594067 - Filed Feb 22, 2023Failure Feb 22, 2023Winterhaven, CAService brakes, Hoses, Lines/piping, And fittings
My vehicle is a bit low in the back so I wanted to install Timbren FRF53A Suspension Enhancement System (SES). This issue applies to F53 chassis 16K and 18K. Higher GVWR are fully compatible. The problem occurs on the driver's side because the rubber flexes on the metal brake line. That will weaken it over time and it will break. I do not know if there has been an accident but it is waiting to happen. Please find a picture showing the issue where the rubber is stuck between the sway bar bracket and the break line. The picture is a grab from an Installer video.
NHTSA complaint 11508595
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
4 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.
- INC 22-067 May 17, 2022 · Service Bulletin/Repair Instructions
JAYCO AND ENTEGRA COACH STORAGE TIPS. INSTRUCTIONS FOR STORING JAYCO AND ENTEGRA COACH DIESEL PUSHERS. - INC 22-066 May 17, 2022 · Service Bulletin/Repair Instructions
Process for cleaning soiled carpet. CARPET CLEANING RECOMMENDATIONS - 16-027ORD Aug 1, 2016 · Service Bulletin/Repair Instructions
TSB Order form. - 19-025 Aug 20, 2019 · Service Bulletin/Repair Instructions
Baggage doors may leaking due to incorrect O-ring installed in handle
Source: NHTSA manufacturer communications files.