Complaints over time
Complaints about the 2020 Entegra Vision peaked in 2021, with 1 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2020 Entegra Vision
Other, 4x2, built in United States. Owner complaints on file from Mar 29, 2021 to Sep 10, 2022.
Recall campaigns covering this model year21,507 vehicles or units across those campaigns
Owner complaints2Close to the median 2020 other
Severity index0.02020 others average 6.4
First 24 months1Complaints in its first two years
Components
50% of complaints about the 2020 Entegra Vision name engine and cooling
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
2 recall campaigns cover the 2020 Entegra Vision
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 20V-667 | Oct 29, 2020 | Engine covers may not contain sufficient heat insulation, causing the interior surface temperatures to be excessive | Engine and cooling | 1,058 | Repair or modification |
| 20V-337 | Jun 9, 2020 | Adhesive bond between the glass and the metal hinge frame of the frameless crank out vent and egress windows may fail which would then allow the… | Visibility and wipers | 449 | Part replacement |
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2020 Entegra Vision
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
2 complaints on file, page 1 of 1.
- Filed Sep 10, 2022Failure Aug 15, 2022Tehachapi, CAEngine, Unknown or other
CABIN "DOGHOUSE" ENGINE COVER WAS NOT PROPERLY INSULATED AGAINST HEAT AND NOISE FROM THE ENGINE. THIS COACH (SERIAL NUMBER 2L1AU8065) SHOULD HAVE BEEN COVERED UNDER JAYCO SAFETY RECALL NO. 9903527, NHTSA RECALL #20V-667, BUT FOR SOME REASON WAS NOT INCLUDED. THIS PRESENTS AN IMMEDIATE THREAT TO US THE OWNERS AS ARE COMMITTED TO AN EXTENDED TRIP WITH THIS VEHICLE WHICH WE JUST RECENTLY PURCHASED, BEING UNAWARE OF THIS PROBLEM. THE HEAT AND THE NOISE ARE TREMENDOUS AND WERE NOT NOTICED UNTIL WE WERE DRIVING THE VEHICLE HOME FROM THE DEALER ON INTERSTATE 5.
NHTSA complaint 11483841 - Filed Mar 29, 2021Failure Mar 25, 20219,345 milesNapa, CAService brakes
MASTER CYLINDER INSPECTION / FILL CAP NOT ACCESSIBLE. COACH BODY IS SITTING ON TOP OF MASTER CYLINDER AND CAP CANNOT BE TURNED OR REMOVED. THIS IS MANUFACTURED THIS WAY
NHTSA complaint 11405398
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
4 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.
- SRP 22-083 Feb 23, 2023 · Service Bulletin/Repair Instructions
Standard Repair Procedure: 4K & 5.5K Generator Overheating – Fuel Hose Protection. Gas generators overheating while traveling. Adding a heatshield sleeve to the fuel line running from the rear axle to the generator fuel line connection. - INC 22-067 May 17, 2022 · Service Bulletin/Repair Instructions
JAYCO AND ENTEGRA COACH STORAGE TIPS. INSTRUCTIONS FOR STORING JAYCO AND ENTEGRA COACH DIESEL PUSHERS. - INC 21-016 May 27, 2021 · Service Bulletin/Repair Instructions
Difficulty Filling the Master Brake Cylinder Reservoir. - SRP 20-031 Jan 8, 2021 · Service Bulletin/Repair Instructions
Instructions to install generator plenum when reported generator is overheating.
Source: NHTSA manufacturer communications files.