Other, 4x2, built in United States. Owner complaints on file from Sep 4, 2004 to Feb 26, 2014.
Owner complaints about this model year, by the year they were filed with NHTSA.
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 09V-198 | Jun 2, 2009 | When combined with occasional or seasonal vehicle operation may experience calipers sticking in the applied position | Brakes | 509 | Part replacement |
| 08V-320 | Jul 15, 2008 | Refrigerator may have a defect in the boiler tube | Equipment | 70,101 | Repair or modification |
| 07V-120 | Mar 19, 2007 | Certain motor homes and travel trailers equipped with a two-door refrigerator, manufactured by the dometic corporation, may have a defect in the… | Equipment | 167,096 | Repair or modification |
| 06V-388 | Oct 4, 2006 | On certain motor homes built on workhorse chassis and equipped with general motors 8.1l v8 engines, improper hardening during the heat treatment… | Engine and cooling | 7,858 | Part replacement |
| 06V-115 | Apr 12, 2006 | Certain motor homes built on workhorse chassis and equipped with actia corporate instrument clusters fail to comply with the requirements of… | Electrical system | 7,205 | Software update |
| 04V-352 | Jul 20, 2004 | Certain motor homes equipped with draw tite hitch receivers may be missing one or more welds between the hitch receiver box and the bottom support… | Trailer hitches | 8,969 | Part replacement |
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
18 complaints on file, page 1 of 1.
2004 WORKHORSE PACE ARROW RV. CONSUMER WRITES IN REGARDS TO BRAKE CONCERNS RECALL NOTICE. *SMD THE CONSUMER STATED IN 2010, WHILE HIS SON WAS DRIVING THE RV, HE EXPERIENCED A TOTAL LOSS OF BRAKE FAILURE. THE RV WAS TAKEN TO A REPAIR SHOP, BUT NO PROBLEM WAS FOUND. THE RECALL WAS PERFORMED IN AUGUST 2011. AFTER THE RECALL WAS PERFORMED, THE BRAKES AND CALIPERS HAD TO BE REPLACED AGAIN. THE REPAIR SHOP STATED THE BRAKES WERE SIGNIFICANTLY INADEQUATE. THE CONSUMER STATED THE RECALL, DID NOT ELIMINATE THE PROBLEM. *JB
NHTSA complaint 10566139HAD A TIRE BLOW OUT WITH METAL TIRE MESH TEARING OUT MAJOR GROUND FAULT OUT AND SHORTING MOTOR HOME. STATED LED MILEAGE AND GEAR POSITION NOT IN CIRCUIT WITH GROUND SHORT. NOW LED HAS LINES IN LED AND HARD TO TELL WHAT GEAR MOTOR HOME IS IN. RESEARCH SO FAR INDICATES THAT WORKHORSE AND EVERYONE KNOWS THE LED IS DEFECTIVE BUT STILL NO SAFETY RECALL ON THE LED. IT COSTS $800 PLUS FOR LED REPLACEMENT AND ALL FORUMS HAVE INFORMATION ON HOW MAJOR THIS PROBLEM OF LED FAILURE IS. *JS
NHTSA complaint 10538214A FEW YEARS AGO I BEGAN NOTICING THAT THE PASSENGER SIDE DUAL PANE WINDOWS WERE LOOKING SORT OF SMOKY OR FOGGY LOOKING. EVEN THOUGH I'VE TRIED CLEANING THEM OVER AND OVER AGAIN THE SITUATION HAS CONTINUED TO WORSEN SO MUCH THAT I AM NOW HAVING A HARD TIME SEEING TO TURN AND SWITCH LANES SAFELY. YOUR ASSISTANCE IN THIS MATTER WOULD BE GREATLY APPRECIATED. *TR
NHTSA complaint 10430360MOTORHOME 2004 PACE ARROW 36R, SAFETY RECALL 51101-C. AT THE TIME THE CALIPERS WERE REPLACED, CRACKED ROTORS WERE FOUND AND HAD TO BE REPLACED BECAUSE IT WAS NOT SAFE TO DRIVE. *TR
NHTSA complaint 10396595TL*THE CONTACT OWNS A 2004 FLEETWOOD PACE ARROW. THE CONTACT STATED THAT THE BRAKE CALIPERS WERE REPLACED UNDER WARRANTY BUT ALL FOUR ROTORS HAD A QUARTER INCH SIZED CRACK. THE CONTACT HAD TO PAY OUT OF POCKET TO REPLACE THE ROTORS. THE MANUFACTURER HAD NOT BEEN NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 42,000.
NHTSA complaint 10366581UNDER NORMAL DRIVING CONDITIONS THE BRAKES ON MY 2004 FLEETWOOD PACE ARROW MOTORHOME (WORKHORSE CHASSIS)WILL PERIODICALLY NOT RELEASE AFTER BEING USED TO SLOW OR STOP THE MOTORHOME. THIS CAUSES SEVERE OVERHEATING AT THE EFFECTED BRAKE AND NECESSITATES TO PULL OFF THE ROAD, LET THE BRAKE COOL, AND HOPE IT RELEASES. THE FIRST INCIDENT OCCURRED AROUND APRIL 2009 AND I THOUGHT MAYBE IT WAS DUE TO STOP AND GO TRAFFIC BUT I WAS SUSPICIOUS OF THE SMELL OF BURNING BRAKES. I RECEIVED THE FIRST SAFETY RECALL NOTICE FROM WORKHORSE IN APRIL OF 2009, BUT NO PARTS WERE AVAILABLE TO FIX THE PROBLEM. I HAD BEEN ADVISED BY A WORKHORSE SERVICE CENTER THAT IF I TAP ON THE OVERHEATED BRAKE WITH A HAMMER IT MAY RELEASE SOONER (NORMAL COOL-DOWN TIME WOULD BE ABOUT 1 TO 1 1/2 HOURS . THE FOURTH INCIDENT OCCURRED IN EARLY OCT 2009 AND WAS QUITE SEVERE. WHEN I TAPPED ON THE BRAKE WITH A HAMMER, BURNING EMBERS FELL FROM THE BRAKE. I LET IT COOL AWHILE AND THEN BEGAN TO POUR WATER ON IT. I COOLED IT WITH WATER FOR ABOUT 1 HOUR AND FINALLY IT RELEASED. TOTAL TIME OFF THE ROAD WAS AROUND 2 1/2 HOURS. THE NEXT DAY I CALLED MY LOCAL AUTHORIZED WORKHORSE SERVICE CENTER (KELLEY CHEVROLET) AND MADE AN APPT.. UPON EXAMINING THE PROBLEM, KELLEY DETERMINED THAT THE VISIBLE CRITERIA ON THE BRAKE DID NOT MATCH THE CRITERIA FOR THE RECALL. KELLEY CALLED THE WORKHORSE REP WHO SUGGESTED TO LUBRICATE THE SLIDERS, WHICH KELLEY DID. (MY $200 EXPENSE) I PUT THE MOTORHOME IN STORAGE IN MID OCT 2009. I RECEIVED AN INTERIM RECALL NOTICE FROM WORKHORSE DECEMBER 2009 STATING THE PARTS ARE STILL NOT AVAILABLE. I RE-ACTIVATED THE MOTORHOME EARLY APRIL 2010 TO PREPARE FOR MY APRIL 16 TRIP. THE NORMAL 2 1/2 HOUR TRIP TOOK ABOUT 4 1/4 HOURS AS I WAS OFF THE ROAD POURING WATER ON THE BRAKES. I CALLED WORKHORSE WHO SAID THEY CAN ONLY AUTHORIZE WORK PER THE RECALL. I TOOK THE RV BACK TO KELLY APRIL 19. I AM IN CONSTANT FEAR OF A FIRE OR LOOSING BRAKES ALTOGETHER CAUSING AN ACCIDENT. LEGAL ACTION WILL BE TAKEN IF NEED. *TR
NHTSA complaint 10326914DEFECTIVE WELDS FOUND WHERE HITCH RECEIVER ATTACHES TO CHASSIS. *TR
NHTSA complaint 10315887TL* THE CONTACT OWNS A 2004 FLEETWOOD PACE ARROW RV, WITH A WORKHORSE CHASSIS. AFTER EXITING THE VEHICLE THERE WAS A STRONG BURNING ODOR COMING FROM THE PASSENGER SIDE REAR WHEEL. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR INSPECTION. THE FAILURE WAS CONTRIBUTED TO THE BRAKES LOCKING. THE REAR PASSENGER ROTORS WERE RESURFACED. THE VEHICLE IDENTIFICATION NUMBER WAS EXCLUDED FROM RECALL CAMPAIGN ID NUMBER 09V198000 (SERVICE BRAKES, AIR). THE FAILURE MILEAGE WAS 21,776. THE CURRENT MILEAGE WAS 43,988. UPDATED 2/17/10 *CN UPDATED 02/22/10
NHTSA complaint 10297539ON MY FLEETWOOD MOTOR HOME HAS DUAL PANE DRIVER SIDE AND PASSENGER SIDE WINDOWS THAT ARE FOGGY BETWEEN THE TWO PANES OF GLASS. THEY ARE GETTING TO THE POINT THAT THE DRIVER HAS A VERY HARD TIME SEEING THROUGH THEN AND AT NIGHT TIME YOU CAN NOT SEE AT ALL. CALL WAS MADE AND WAS TOLD IT WAS MY PROBLEM, THE WARRANTY IS OVER. *TR
NHTSA complaint 10260603SMELLED BURNING THEN ABS LIGHT CAME ON. BRAKES WENT TO THE FLOOR WHEN I TRIED TO STOP. HAD TO PUMP BRAKES TO STOP. STOPPED AND CHECKED FLUID, ETC., COULD FIND NO PROBLEM. CONTINUED ON OUR WAY WITHOUT INCIDENT, BUT ABS LIGHT STAYED ON. *TR
NHTSA complaint 10244103TL- THE CONTACT OWNS A 2004 FLEETWOOD PACE ARROW. THE CONTACT STATED THAT ON 2 SEPARATE OCCASIONS WHILE DRIVING APPROXIMATELY 50 MPH THE ABS LIGHT ILLUMINATES ON THE DASH BOARD, HE SMELLED BURNING RUBBER AND THE VEHICLE DID NOT STOP WHILE PUMPING THE BRAKE. THE CONTACT HAD TO CONTINUE TO PUMP THE BRAKES AND VEER OVER TO THE SIDE OF THE ROAD TO STOP THE VEHICLE. THE CURRENT MILEAGE IS 150000 AND THE FAILURE MILEAGE WAS 149400. JP UPDATED 10/03/08 *BF THE CONSUMER STATED HE HAD A PROBLEM WITH THE FRONT AND REAR BRAKES. UPDATED 10/06/08. *JB
NHTSA complaint 10240885WHILE DRIVING MY 2004 PACE ARROW MOTORHOME, MY ABS WARNING LIGHT CAME ON; WHEN I STOPPED TO CHECK OUT THE VEHICLE, I NOTED THAT THE RIGHT FRONT WHEEL WAS SMOKING. IMMEDIATELY DROVE 12 MILES TO AN RV SERVICE FACILITY, WHERE IT WAS DISCOVERED THAT THE BRAKE CALIPER HAD FROZEN IN AN ENGAGED POSITION, OVERHEATING THE WHEEL COMPONENTS AND DISABLING THE ABS SYSTEM FOR ALL 4 WHEELS. UPON FURTHER INVESTIGATION, I FOUND THAT WORKHORSE, THE CHASSIS MFR. FOR MY RV, HAD ISSUED A SAFETY RECALL FOR FAULTY BRAKE CALIPERS FOR THE 3 MODEL YEARS PRECEDING MY UNIT. THE SERVICE FACILITY REPLACED THE FOLLOWING PARTS: R/F CALIPER, WHEEL SPEED SENSOR, FRONT WHEEL CAP, WHEEL SEAL, BRAKE PADS, BRAKE FLUID. *TR
NHTSA complaint 10229295PROPANE EXHAUST LEAK INSIDE MOTOR HOME WHEN THE REFRIGERATOR IS OPERATING ON PROPANE AND INSTALLED IN A SLIDE OUT. THE VENTILATION SYSTEM FOR THE REFRIGERATOR THAT IS INSTALLED IN A MOTOR HOME SLIDE OUT HAS A BOTTOM AND TOP VENTS ON THE SIDE OF THE MOTOR HOME. CONVENTION VENTING FOR REFRIGERATORS IN MOTOR HOME HAS A VENT ON THE SIDE NEAR THE BOTTOM OF THE REFRIGERATOR AND A VENT ON THE ROOF ABOVE IT. THE AIR GOES IN THE BOTTOM AND OUT THE TOP WITH THE EXHAUST. ON THE SLIDE OUT INSULTED REFRIGERATOR WITH BOTH VENTS ON THE SIDE OF THE MOTOR HOME, NORMALLY THE AIR AND EXHAUST WOULD BE PULLED OUT THE TOP VENT LIKE A FLUE. BUT, IF THE WIND IS STRONG ENOUGH AND HITTING BOTH SIDE VENTS JUST RIGHT THE EXHAUST GOES AROUND THE SIDES OF THE REFRIGERATOR AND INTO THE MOTOR HOME. THIS IS WHAT HAPPENS TO ME. THERE WAS A STRONG WIND (45+) BLOWING AGAINST THE SIDE AND REFRIGERATOR VENTS PUSHING THE EXHAUST FUME INSIDE THE MOTOR HOME. THE CO ALARM ACTIVATED AND WE OPEN HAD TO OPEN THE WINDOWS, DOOR AND TURNED THE REFRIGERATOR OFF. CHECKING THE WAY THE REFRIGERATOR WAS INSTALLED, THEY ONLY PACKED INSULATION AROUND IT BUT DID NOT SEAL AROUND IT TO KEEP EXHAUST FROM PENETRATING INSIDE THE MOTOR HOME. NOW THAT I KNOW WHAT PROPANE EXHAUST SMELLS LIKE, WE REMEMBER GETTING THAT ODOR INSIDE THE MOTOR HOME MANY TIMES BEFORE BUT THOUGHT IT WAS ONLY PASSING TRUCK FUMES. IT DOES NOT HAPPEN ALL THE TIME ONLY WHEN THE WIND IS HITTING THE VENTS JUST AT THE RIGHT SPEED AND ANGEL. WHEN DRIVING ON THE INTERSTATE AND A TRUCK PASSES PUSHING WIND AGAINST THE SIDE OF THE MOTORHOME THERE IS PROPANE EXHAUST PUSHED AROUND THE REFRIGERATOR AND INSIDE THE MOTOR HOME. *JB
NHTSA complaint 10175957PACE ARROW MOTORHOME MIRROR EDGES ARE DANGEROUSLY EXPOSED.*MR THE CONSUMER WAS CUT TWICE BY THE MIRROR EDEGES. *JB
NHTSA complaint 101377522004 PACE ARROW 37C FLEETWOOD, MOTOR HOME BUILT OVER WEIGHT, THIS POSES UNSAFE CONDITION AND VOIDS ALL WARRANTIES. *BF THE CONSUMER STATED THE RV HAD OTHER ISSUES SUCH AS THE BATH ROOM DOOR HITTING THE CURTAIN VALANCE, THE TRIM WAS MISSING IN THE LIVING ROOM AND HALL. THE TV RECEIVER WAS MISSING, THE CARPET WAS DIRTY, THE MOTORHOME LEANED TO THE SIDE, THE BATHROOM DOOR NEEDED ADDITIONAL WORK, THE LEVELING JACK DID NOT LEVEL THE RV, THE SHOWER, BEDROOM SLIDE AND TOILET LEAKED, THE KITCHEN SHELVES NEEDED TO BE REPAIRED. THE CONSUMER HAS SINCE TRADED THE MOTORHOME IN FOR A DIFFERENT MAKE AND MODEL. *JB THE CONSUMER IS REQUESTING AN ACKNOWLEDGEMENT OF HIS PREVIOUS LETTER. *JB *TT
NHTSA complaint 10115141UNABLE TO SEE OUT OF ONE THIRD OF THE DRIVER'S SIDEVIEW MIRROR OF MY NEW MOTORHOME. THE DRIVER'S DOOR POST OBSCURES THE LEFT ONE THIRD OF THE MIRROR. THE ONLY WAY I CAN SEE OUT OF ALL THE MIRROR IS TO LEAN FORWARD IN MY DRIVER'S SEAT.*AK
NHTSA complaint 10104373WHILE DOING A WALK THROUGH A NEW MOTOR HOME THERE WAS A SMELL OF PROPANE, IT WAS DISCOVERED THAT PROPANE TANK WAS LEAKING. *AK THE TECHNICIAN SAID HE FOUND TWO LEAKS AND REPAIRED THEM. WHILE ON A TRIP THE CONSUMER DISCOVERED ANOTHER LEAK. THE DEALER REPLACED THE FILL VALVE. *NM
NHTSA complaint 10091591RV VEHICLE DRIVING CONTROL CENTER FLASHES( ALL INSTRUMENT LIGHTS AND NEEDLES FLASHED AND MOVED BACK AND FORTH FOR SEVERAL SECONDS BEFORE GOING TOTALLY BLACK. THEN RESETS EXCEPT FOR THE GEAR SHIFT INDICATOR. IT WILL ONLY RESET WHEN THE VEHICLE IS TURNED OFF. *AK
NHTSA complaint 10090442Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.