SUV, gasoline, 4WD/4-Wheel Drive/4x4, built in Mexico. Owner complaints on file from Apr 5, 2021 to Sep 30, 2026.
Owner complaints about this model year, by the year they were filed with NHTSA.
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 26V-340 | May 27, 2026 | Front lower control arm ball joints may have been incorrectly installed or incorrectly repaired at the vehicle assembly plant, allowing the…Do not drive | Suspension | 4,653 | Repair or modification |
| 25V-685 | Oct 10, 2025 | Engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in | Equipment | 59,006 | Part replacement |
| 25V-467 | Jul 11, 2025 | Fuel injector may crack and leak fuel inside the engine compartment | Fuel system | 694,271 | Software update |
| 25V-442 | Jun 27, 2025 | Software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended | Back-over prevention | 200,237 | Software update |
| 25V-165 | Mar 14, 2025 | Fuel injector may crack and leak fuel inside the engine compartment | Fuel system | 33,576 | Software update |
| 25V-158 | Mar 14, 2025 | Body and power train control modules may fail to detect a change in the 12-volt battery state of charge | Electrical system | 48,041 | Software update |
| 25V-019 | Jan 17, 2025 | 12-volt battery may experience degradation and suddenly fail | Electrical system | 272,817 | Part replacement |
| 24V-267 | Apr 12, 2024 | Body and power train control modules may fail to detect a change in the 12-volt battery state of charge | Electrical system | 456,565 | Software update |
| 22V-859 | Nov 18, 2022 | Fuel injector may crack and leak fuel inside the engine compartment | Fuel system | 521,746 | Software update |
| 22V-191 | Mar 25, 2022 | Engine oil separator housing may crack and develop an oil leak | Engine and cooling | 345,451 | Part replacement |
| 21V-922 | Nov 23, 2021 | Rear brake linings may have been manufactured incorrectly, which can affect braking performance | Brakes | 114,666 | Part replacement |
| 21V-809 | Oct 15, 2021 | Moonroof glass may not have been bonded correctly to the moonroof frame, which could result in the glass panel detaching from the vehicle | Visibility and wipers | 1,036 | Part replacement |
| 21V-625 | Aug 10, 2021 | Fuel delivery module may leak inside the fuel tank, causing low fuel pressure which could result in an engine stall | Fuel system | 13,773 | Part replacement |
| 21V-075 | Feb 16, 2021 | Rear suspension subframe assembly may have loose or missing bolts | Suspension | 1,638 | Part replacement |
| 21V-074 | Feb 16, 2021 | These vehicles may have been produced with incorrect front lower control arms | Suspension | 106 | Part replacement |
| 21V-011 | Jan 15, 2021 | Inadequate amount of lubricant in the rear drive unit may cause seizure of the rear drive axle | Powertrain | 147 | Part replacement |
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
699 complaints on file, page 1 of 35.
UNKNOWN THE VEHICLE HAS A VERY STRONG ODOR COMING FROM VENTS IT SMELLS LIKE FUEL OR GAS. It feels like it is about to lose power. It stresses me out driving it and no one can fix it!!
NHTSA complaint 11767987My vehicle is subject to open NHTSA recall 25S76 regarding a fuel injector that may crack and cause fuel to accumulate on top of the engine near hot surfaces, creating a fire risk. This recall was identified months ago, but Ford has stated parts are not currently available and no repair date has been given. I have not received any further communication or updated timeline since the recall was issued. In the meantime, my vehicle has also been experiencing intermittent jerking during acceleration between approximately 40-50 mph, which I am concerned may be an early symptom of the injector issue described in this recall. I am continuing to drive the vehicle because no remedy is currently available, but I am concerned about the extended delay in providing parts for a safety recall involving a known fire risk. I am requesting that NHTSA review the length of this delay and Ford's plan for remedying affected vehicles
NHTSA complaint 11767892The contact owns a 2021 Ford Bronco Sport. The contact stated that on several occasions the vehicle lost automotive power while driving and while stopped and idling. The check engine warning light was illuminated. The contact stated that after refueling, the vehicle required several restarts before continuing to drive. The vehicle was towed to a dealer to be diagnosed, and the contact was informed that the battery was prematurely draining and that the EVAP was clogged, and that the battery and EVAP needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 35,000.
NHTSA complaint 11767877The contact owns a 2021 Ford Bronco Sport. The contact stated that while the vehicle was stopped, a warning light illuminated, indicating a rear seat belt monitoring fault. There was an audible alert. The orange SRS symbol was displayed. The contact stated that the failure was associated with Customer Satisfaction Program: 24N08 (Driver’s Side Seat Buckle Replacement). The vehicle was taken to the local dealer, where it was determined that the front driver’s side buckle, seat belt, and air bag SRS light needed to be repaired. The contact stated that the manufacturer was aware of the issue. The manufacturer was contacted by chat and by phone. The contact was awaiting guidance from the manufacturer about the repair. The failure mileage was approximately 71,000
NHTSA complaint 11767783Continue to have major safety concerns over this car. Had new issue of car not starting after refueling. Brought it in to dealership on Friday 9/25 and check engine light indicated EVAP problem code. Dealership at first refused to evaluate EVAP telling me was not related. Then then found a clogged hose but did not repair the EVAP and on 09/28 my check engine light came back on again. I called dealership and ford corporate still with no plan as they say they will not cover repair or rental. This is in light of having had the car turn off spontaneously while driving as recent as December. I am very concerned this may be linked to fuel injector recall which has no remedy and do not feel safe driving this car.
NHTSA complaint 11767750At around 75,000 miles, we noticed a small, occasional transmission shudder. We were told that these vehicles feel like that sometimes. We brought it up again around 100,000 miles. We were told we needed to change the purge valve assembly. We did. It did not help. We took the vehicle to a transmission shop and were told that the torque converter was slipping, and that the transmission needed rebuilt or replaced. We took it back to Ford to confirm. They quoted us for a rebuild. I have seen many other people online with the same issue. Some happening, luckily (I suppose), while still under warranty. These transmissions are failing and no one is doing anything. I now have a transmission repair on a vehicle with only 120,000 miles on it that is going to cost me almost as much as the vehicle is worth. This could be a safety issue if the transmission were to fail in Chicago traffic, or when merging into traffic.
NHTSA complaint 11767535Transmission has failed with known issues beforehand. Ford has repaired many of these transmissions free of charge even though they were out of warranty now they are denying my claim because it is 6000 miles out of warranty. However, the transmission has been acting up since we bought it. There are OEM replacement parts available for this transmission that are modified to prevent the type of failure we are dealing with.
NHTSA complaint 11767102After refueling car the car will not start after several attempts. Brought into ford dealership they said they cannot locate issue. They said have a small EVAP leak but would not repair unless a large leak and this would not cause an issue, but online this is exactly the cause of this problem. Additionally now 3rd battery to replace in only 5 years and they claim this is normal. In the past this car has spontaneously turned off while driving as well.
NHTSA complaint 11766948On Saturday, September 19, 2026, around 10:30 am, as I was backing out of my garage, wit the speed of 3 to 4 miles, when I back into the street, luckily, there were no other cars on the street, my house is closed to an intersaction and the oncoming cars had a red light on the other side, I lost control of my car and the car spinned around. Fortuntely, I was able to stop the car and get it out of the harm way. When I got out of my car, I notices a lot of metal balls and grease on the street. I then reasearhed on the web and found out this was caused due to a defect caused by ball joint seapration. I then reserched to find if there were any recalls from the manufacture regarding this issue and there was one dated in June of 2026, with a recall number from Ford (26S36) as well as one from NHTSA. The defect was that front lower control arm ball joint my not have been fully seated or sealed or secured into the wheel knuckel during factory assembly, which can cause the joint to separate and disconnect the streeling knukle from control arm This morning I contacted Ford, they informed that based on my VIN, my car was not included in that recall. I cannot understand their logic that how they can determine by the VIN that which car may have defective parts installed without visually inspecting the call. My research showed sometime the car manufacturers understimate the recall issues, for their own purposes. I found it unethical and irreaponsible respond from Ford. This could have catastrophic had this happened while I may have been driving on a busy street, and worse yet on a freeway at a higher speed.
NHTSA complaint 11765943The contact owned a 2021 Ford Bronco Sport. Before starting the vehicle, the contact noticed an unknown fluid leaking near the front driver's side tire and detected a fuel odor inside the vehicle. While driving at an undisclosed speed, another driver alerted the contact that the rear tire was on fire. Unknown messages and warning lights appeared two minutes before the vehicle caught on fire. The contact pulled over and exited the vehicle before the vehicle was fully engulfed in flames and then got into the other driver's vehicle. The Fire Department responded to the scene and extinguished the fire. A Police report was filed. The vehicle was towed to tow yard and was deemed a total loss by the insurance company. The contact stated that the engine had previously been replaced in 2025 due to smoke under the hood. Two weeks prior to the fire, the dealer performed an oil change, and oil was leaking from the vehicle afterwards. The vehicle was taken back to the dealer two days later and was repaired. The manufacturer was made aware of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was approximately 128,000.
NHTSA complaint 11764651On 9/15/26, while actively driving with my child, the monitor screen suddenly turned black and an error message of "Vehicle Network Communication Error", a few seconds later my dashboard turned black, no display messages, speed limit, or manual gauges were working and that too went blank; blinkers did not work when trying to use them. Luckily I was a short distance from where I was traveling to and when we arrived I turned off my car to see if i restart it, it would reset my car. It did not work. My car did not turn on, did not crank- the light on my start button just flashed rapidly. It was not until after my husband later arrived he disconnected the negative battery terminal and let it stay disconnected for 20-30 minutes and it then restarted. Case #CXH-09342591-W5K1G2 was filed with Ford Customer Relations, but they said further information regarding the case would likely not be provided to me as an update.
NHTSA complaint 11764637The vehicle's entire powertrain and transmission system failed completely. The vehicle will not turn on, will not start, and the electronic rotary gear shifter is physically locked out, refusing to shift into Park or Neutral. The transmission assembly component is currently available for physical inspection upon request. The sudden loss of powertrain and electrical control module communication caused an immediate loss of motive power, stalling the vehicle and leaving it completely stranded and un-drivable. The physical lockout of the shifter mechanism prevents rolling or shifting the asset safely, creating an immediate rollaway or crash hazard if stranded on an active roadway. The car was also jerking vilolently in the middle of an intersection almost causing an accident where we would’ve been rear ended. Yes. The failure was formally diagnosed and confirmed by an authorized dealership, Jim Taylor Ford in [XXX], under Repair Order (RO) #XXX. The component has been physically inspected and diagnosed by the certified technicians at Jim Taylor Ford dealership, who confirmed a total internal failure. They have ordered an entire replacement transmission assembly under Ford Part Number LX6Z-7000-F and Fluid XT-12-QULV. Symptoms and warning signs began showing around XXX, starting with minor shift jerking then eventually turning into violent jerking within a few days. The vehicle suffered from electrical system degradation and complete module power loss, which directly aligns with the known failure symptoms of Ford's active Powertrain Control Module (PCM) and battery safety recalls (such as Campaign 24S24). Ford Corporate was contacted but is refusing to cover this catastrophic mechanical destruction under the safety recall mandate due to the vehicle's mileage (118,365 miles), despite the physical damage being explicitly caused by the unaddressed manufacturer safety defect. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint 11764495The contact owns a 2021 Ford Bronco Sport. The contact stated that while operating the vehicle, exhaust fumes and a fuel odor entered the cabin, and the check engine warning light illuminated. The engine misfired, and the vehicle hesitated while driving. Upon inspecting under the hood, the contact discovered black soot in the engine compartment. The vehicle was taken to a local dealer for diagnosis, where the dealer determined that the piston solenoid, catalytic converter, and driver’s side lower control arm and bushing needed replacement. The contact stated that the PCM was previously replaced. The contact associated the failure with NHTSA Campaign Number: 26V340000 (Suspension); however, the VIN was not included in the recall. The manufacturer was notified of the failure. The failure mileage was 124,000.
NHTSA complaint 11764351The contact owns a 2021 Ford Bronco Sport. The contact received notification of NHTSA Campaign Number: 25V467000 (Fuel System, Gasoline). The contact stated that while driving on several occasions at various speeds, there was an abnormal gasoline odor inside the vehicle and the vehicle sputtered. The ABS, traction control, engine, seat belt, battery, and other unknown warning lights illuminated, and the messages, "System off to Save Battery - Please turn off to Start Engine", "Charging System Service Now", "Pre-Collision Assist not Available", "Front Camera Temporarily Unavailable", "Service Vehicle Soon", and "Check Brake System" were displayed. The vehicle was taken to a dealer where it was diagnosed and determined that the battery needed to be replaced and the body control module software needed to be updated. The vehicle was repaired, but the failure reoccurred five months later. The vehicle was taken to another dealer but was not yet diagnosed. The contact stated that fault codes for the battery and alternator were retrieved. The failure mileage was 110,000.
NHTSA complaint 11763559The contact owns a 2021 Ford Bronco Sport. The contact received notification of NHTSA Campaign Number: 25V467000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The dealer was contacted several times and confirmed that the parts were not yet available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair.
NHTSA complaint 11763459I had recalls for body control module and power train control module calibration updates. i took it to my ford dealership on august 12th, 2026 they had it done with within the day i picked it up. within a week after (i don’t drive my car much just to work mostly) i had an error come up on my dash saying the powertrain control had failed and i was unable to put my car in park. i immediately called the dealership they asked me to bring it back in. they ended up giving me a loaner vehicle and was with out my car for 2 weeks before I called and asked for an update. they said they were so sorry the transmission was compromised and i was going to have to pay $11,500 for a new one. I had never had issues with my transmission before bringing it in for my recalls to be addressed. i am still without my car and figuring out what to do next.
NHTSA complaint 11762943Car is failing to pick up speed and shuttering around 20mph to 60mph. Took it to the dealer and they said it’s the transmission. Im currently in talks with dealership about a goodwill repair. I’m at approx 65000 miles and warranty ended at 60000. I previously contacted Ford dealership to complain about the issue before the warranty was up. I was told I would have to pay $149 for a diagnostic on the vehicle so I took it to my repairman and no codes came up. He changed the spark plugs and still it shuttered. So I took it to the dealership and that’s when they told me they think it’s the transmission. There are serveral complaints about this and communications from the manufacturer especially about the shutter and no codes I complained about this when I first bought the car and was told nothing was found. I take care of my vehicle. It’s inspected every year and oil changes and maintenance are done on schedule. I don’t take it to the Ford garage because it is very expensive and a I have a mechanic that I trust. A car with this many miles that is maintained should not need a new transmission and I feel that I my goodwill was paying good money for a car that is not safe to drive. They told me I would have to pay for repairs until I mentioned a goodwill offer. I could see it the car had been driven off road or had a ton of miles but neither of those is true. They gave the car back to me until I hear back from the dealership. They never told me not to drive it. It’s been a week since they diagnosed it. After researching there are several complaints and communications from the manufacturer about this. I can only pray that they will handle this appropriately.
NHTSA complaint 11762406My 2021 Ford Bronco Sport is subject to Ford Safety Recall 25S76 / NHTSA Recall 25V467 concerning cracked fuel injectors that may leak fuel and create an under-hood fire risk. This recall was issued in July 2025. Approximately 14 months later, Ford still has not made the final repair available for my vehicle. I had Ford’s interim PCM software update performed by an authorized Ford dealer on December 12, 2025. My repair order specifically identifies the work as “Campaign number: 25S76 POWERTRAIN CONTROL MODULE PCM SOFTWARE UPDATE.” The replacement parts necessary for the final remedy have never been installed on my vehicle. Ford has repeatedly moved the anticipated availability date for the final remedy. I was previously told September 2026. On September 4, 2026, after spending approximately an hour on the telephone with Ford, I was told it could now be October. I am also concerned about the information Ford is providing to owners through its own app. Despite the fact that the final recall remedy has not been performed on my vehicle, the Ford app currently displays a green checkmark and states “0 active recalls.” There is also no unresolved recall shown in my alert history. This creates the impression that my vehicle has no outstanding safety recall even though Ford confirmed to me that the permanent remedy has not been completed and the required replacement parts are still unavailable. I am concerned both about the approximately 14-month delay in providing a final remedy for a defect involving potential fuel leakage and fire, and about Ford’s consumer-facing system representing that there are zero active recalls after completion of only the interim software update. I am requesting that NHTSA review Ford’s continuing delay in providing the final remedy for Recall 25V467/25S76 and the manner in which Ford is communicating the recall status to owners who have completed the interim software update but have not received the final remedy.
NHTSA complaint 11762129Ford has not provided a repair for fuel injector recall in a reasonable amount of time
NHTSA complaint 11762110What component or system failed or malfunctioned, and is it available for inspection upon request? The vehicle bucks and runs really rough. I believe it has to do with the open recall that has NOT yet been fixed. The fuel MPGs, xxx miles to empty, etc seems to all be affected. The dealer won't do anything about it. How was your safety or the safety of others put at risk? I'd say it's safe to drive, just not riding that great. Has the problem been reproduced or confirmed by a dealer or independent service center? They say and act like nothing is wrong. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? See above, they say nothing is wrong. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No but the issues didn't start until they worked on a repair from us trying to avoid something in the middle of the road and we hit it.
NHTSA complaint 11762057Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.