Model year

2018 Ford Edge

SUV, gasoline, AWD/All-Wheel Drive, built in Canada. Owner complaints on file from Feb 16, 2018 to Sep 30, 2026.

Recall campaigns covering this model year75.37M vehicles or units across those campaigns
Owner complaints83320.1 times the median 2018 suv
Severity index3.42018 suvs average 5.2
First 24 months34Complaints in its first two years
Complaints over time

Complaints about the 2018 Ford Edge peaked in 2024, with 229 filed

Owner complaints about this model year, by the year they were filed with NHTSA.

0100200300201820192020202120222023202422920252026
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

71% of complaints about the 2018 Ford Edge name engine and cooling

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

Engine and cooling
592
Powertrain
82
Electrical system
36
Brakes
33
Fuel system
25
Back-over prevention
24
Structure
20
Visibility and wipers
18
Lighting
16
Seat belts
14
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

7 recall campaigns cover the 2018 Ford Edge

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2018 Ford Edge
CampaignFiledSubjectComponentVehiclesRemedy
25V-572Sep 3, 2025Rearview camera may display a distorted, inverted, or blank image when the vehicle is in reverseBack-over prevention1,456,417Part replacement
25V-544Aug 22, 2025Rear brake jounce hose may rupture and leak brake fluidBrakes499,129Part replacement
22V-413Jun 10, 2022Bushing that attaches the shifter cable to the transmission may degrade or detachPowertrain2,925,968Part replacement
20V-469Aug 10, 2020Front brake hoses may rupture prematurelyBrakes488,594Part replacement
18V-612Sep 11, 2018These vehicles may have door striker bolts that are shorter than intendedLatches and locks503Part replacement
18V-548Aug 20, 2018Power supply cables at the starter and the alternator may not have been properly secured, possibly resulting in an electrical arcElectrical system87Repair or modification
18V-390Jun 11, 2018On vehicles with 2.0L gas engines and six-speed automatic transmissions, the torque converter weld studs may have been inadequately weldedPowertrain25Part replacement
Source: NHTSA ODI recalls file.
Owner complaints

What owners reported about the 2018 Ford Edge

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

833 complaints on file, page 1 of 42.

  1. Filed Sep 30, 2026Failure Sep 10, 2026Fairview, MOEngine

    Have water intrusion into engine which caused engine to overheat and started knocking as I was trying to get off hwy to safety from other hwy traffic. And ford knows about this issue and will not do nothing until if fails. Well I failed on me and put me in a unsafe zone when it did and now its out of warranty and ford wants to charge me thousands to repair thier flaw they know has issues and can put customers into danger areas when fails

    NHTSA complaint 11767964
  2. Filed Sep 29, 2026Failure Sep 13, 2026Platte City, MOEngine, Fuel/propulsion system

    Coolant intrusion, Ford service shop states it needs a new motor. This is a known issue and the vehicle is not over 100k miles. Driving on highway and loss of power, swapped spark plugs and ignition coil, check engine light turned back on a week later and engine overheated. White smoke and loss of coolant.

    NHTSA complaint 11767856
  3. Filed Sep 29, 2026Failure Sep 8, 2026Washington, PAEngine

    My 2018 Ford Edge Titanium (2.0L EcoBoost) is experiencing internal engine coolant intrusion - the defect described in Ford Technical Service Bulletin 22-2229 (June 10, 2022), which covers 2015-2018 Ford Edge 2.0L EcoBoost vehicles for coolant leaking into the engine cylinders. The engine loses motive power without warning: it revs but the vehicle barely accelerates, including at road speed - a sudden loss-of-power hazard in traffic. Symptoms began approximately 09/08/2026. The check-engine light is illuminated with diagnostic codes P0300, P0302, P0303 (engine misfires, cylinders 2 and 3), P0316 (misfire on startup), P0217, P1285, P1299 (overheating - the computer has entered cylinder-head over-temperature protection mode), P0299 (turbo underboost), P0012 (cam timing), P0172 (rich condition), and P0420. This matches Ford's own bulletin identifying coolant intrusion into the cylinders, a condition the bulletin says may require complete engine (long-block) replacement. The selling dealer (JD Byrider) was formally notified on 09/29/2026 and I have requested cooling-system pressure testing and cylinder inspection. Exact current mileage is unknown - the vehicle is at the dealership.

    NHTSA complaint 11767714
  4. Filed Sep 27, 2026Failure Jul 24, 2026Danbury, CTEngine

    Ref existing NHTSA DP26008 report Significant loss of engine power An "Engine Coolant Over Temperature" warning After the vehicle sits and cools, the engine can run roughly A cylinder-misfire check-engine light can appear. defect addressed by FORD TSB 19-2346/22-2229. The vehicle has only 78,000 miles and requires approximately $12,000 in engine replacement. Car is unsafe to drive due to intermittent engine stalling/lack of performance

    NHTSA complaint 11767284
  5. Filed Sep 26, 2026Failure Sep 19, 2026Jefferson, GAPower train

    At a routine oil change visit, Akins Ford found the engine coolant low and added coolant. That had not happened before. Later, while my daughter was driving the vehicle, the check engine light came on and an engine warning message appeared. The engine lost power and the vehicle could not be driven normally. A scan tool read DTC P0303, cylinder 3 misfire detected. The vehicle was towed to Akins Ford in Winder, Georgia. On XXX Akins opened repair order 955703 and diagnosed a cylinder number 3 misfire caused by coolant intrusion into the cylinder. The dealer performed a borescope inspection and confirmed coolant in the engine. The dealer said the engine long block has to be replaced and estimated the repair at $9,051.31. The vehicle had approximately 83,931 miles. It is still at the dealership and has not been repaired. Ford issued Technical Service Bulletin 19-2346 on XXX, titled "2.0L EcoBoost - Coolant In Cylinders, White Exhaust Smoke And/Or Illuminated MIL." It covers 2015-2018 Edge vehicles with the 2.0L EcoBoost engine. It describes a low coolant level and a runs rough condition with DTCs including P0301 through P0304, states the cause may be coolant intrusion into the cylinder, and directs dealers to replace the long block engine assembly. My vehicle is within that range. My failure matches the bulletin on model year, engine, symptom and diagnostic code. I contacted Ford on XXX and asked for assistance. Ford denied assistance and said the vehicle was too old because it is more than six years old. The vehicle has under 100,000 miles. My Ford case number is [XXX]. I am reporting this as a safety problem because the engine lost power while my daughter was driving the vehicle. I understand NHTSA opened defect petition DP26008 on XXXcovering the 2.0L EcoBoost engine in 2015-2018 Edge vehicles. There was no crash, no fire and no injury. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

    NHTSA complaint 11767145
  6. Filed Sep 26, 2026Failure Sep 12, 2026Fort Worth, TXEngine

    The coolant start leaking into cylinder#1 and cause a check engine light on and problems with the idle and engine performance, my care has only 40k mileage on it and the warantty already passed on it. Its a big ford fail of design or production and i want them to handle that. We can't buy expensive cars and not trust a big company like ford. I can't handle the repair cost out of pocket and i want to file an official complain against ford to carry all the repair cost and get my car repaired and ready to drive in safely.

    NHTSA complaint 11767132
  7. Filed Sep 26, 2026Failure Jul 5, 2026Desert Hills, AZEngine

    Coolant leaking directly into the engine’s combustion chambers. Mechanical failure, not a simple leak: coolant crosses from the cooling jacket into the cylinders themselves, fouling combustion instead of regulating temperature. The defect traces to the engine block and cylinder head design, combined with a head gasket seal, inadequate. The resulting symptoms as a sudden, significant loss of power paired with an “Engine Coolant Over Temperature” warning on the dashboard, often followed by rough running once the engine cools and a check-engine light tied to a cylinder misfire. Stopped at a green light to turn left. When the oncoming traffic cleared. Hit gas and it almost stalled. Addition traffic approaching me had to slow down to avoid hitting me.

    NHTSA complaint 11767121
  8. Filed Sep 26, 2026Failure Sep 24, 2026Caledonia, NYEngine

    Coolant intrusion into cylinder 3, diagnosed at two different shops. This is a known defect in the manufacturing of the engine block and Ford corporate refused to assist us in any way in fixing it. $9600+ repair quote on a car with 121000 miles! There is am active TSB, so they know all about it! This should not be allowed!!!

    NHTSA complaint 11767103
  9. Filed Sep 24, 2026Failure Sep 9, 2026Fishers, INEngine

    2018 Edge, 2.0 EcoBoost, "coolant intrusion into cylinders/ TSB 19-2346 & TSB 19-2208 /22-2229," DP26008. Chemically flush and remove existing fluid. Additional flush and cleaning chemicals may be added to assist in cleaning system contamination. Fill system fluid(s) to proper capacity with new fluid. Fluid additives and/or conditioner may be added to system. Leak test vehicle system. Perform final road test where applicable. - Mechanic Report Just dropped off at a Ford Dealership in Indiana to confirm this is the issue.

    NHTSA complaint 11766788
  10. Filed Sep 24, 2026Failure Jul 31, 202692,898 milesLittleton, COEngine and engine cooling

    The contact owns a 2018 Ford Edge. The contact stated that the vehicle failed to start and was towed to the dealer, where it was diagnosed and determined that the engine was blown due to coolant intrusion into the cylinders. The manufacturer was notified of the failure by mail. The failure mileage was 92,898.

    NHTSA complaint 11766620
  11. Filed Sep 24, 2026Failure Sep 24, 2026Cleveland, OHEngine

    Engine misfiring and coolant intrusion, white smoke. Petition #DP26008

    NHTSA complaint 11766605
  12. Filed Sep 23, 2026Failure Aug 1, 2026Leicester, NYEngine

    Significant Coolant loss with no visible leaks. Check engine light indicating cylinder 2 misfire. Large amount of White smoke from exhaust when starting. Car shakes upon start up then goes away after warming up. 74k miles. Complete service history shows that the car has been properly maintained since new. Vehicle seems to hesitate when accelerating from a stopped position.

    NHTSA complaint 11766566
  13. Filed Sep 23, 2026Failure Sep 23, 2026Watertown, NYEngine

    Unexplained coolant loss, coolant intrusion

    NHTSA complaint 11766370
  14. Filed Sep 22, 2026Failure Aug 15, 2026Centreville, VAEngine

    2018 Ford Edge eco boost 2.0 litre. Coolant intrusion cylinder 3 blown Hopefully it won’t catch fire?? Can not accelerate quickly into traffic while cars are accelerating up onto me. No problems initially. Now it’s a service light with a p303 code!!

    NHTSA complaint 11766140
  15. Filed Sep 21, 2026Failure Jul 6, 2026Hobart, WIEngine

    For a couple months, repeatedly getting various cylinder misfire error codes: P0300, P0301, P0302. The engine stutters on startup and sometimes at idle. Coolant level drops gradually day-to-day. No visible leaks from hoses, radiator, or heater core. Suspect it may be leaking into cylinders. Replaced all four spark plugs, but problem continued to occur a couple days later. Have not yet confirmed with service center where coolant leak is occurring.

    NHTSA complaint 11765907
  16. Filed Sep 21, 2026Failure May 15, 202685,000 milesPasadena, CAEngine, Engine and engine cooling

    The contact owns a 2018 Ford Edge. The contact stated that while driving at an undisclosed speed and depressing the accelerator pedal, the accelerator pedal failed to respond, and the temperature gauge and check engine warning lights were illuminated. The contact pulled over to the shoulder lane and turned off the vehicle for several minutes before restarting the vehicle, and the vehicle returned to normal operation. The vehicle was taken to a dealer to be diagnosed; however, the diagnostic result was unknown. The vehicle was repaired; however, the failure persisted. The vehicle was taken back to the dealer, where it was diagnosed and determined that the long block assembly needed to be replaced. The failure mileage was approximately 85,000.

    NHTSA complaint 11765852
  17. Filed Sep 18, 2026Failure Sep 16, 2026Fairview Heights, ILEngine

    My 2018 Ford Edge has coolant intrusion. It reads coolant level too high, has a rough idle, a burning smell sometimes, and white smoke starting to emit from the tailpipe. The oil is a light brown color and the air no longer blows cold. This is a very costly disaster!!!😫😭😭

    NHTSA complaint 11765176
  18. Filed Sep 17, 2026Failure Sep 16, 2026New Braunfels, TXEngine

    Coolant leak into cylinder 4 of engine has caused a diagnostic for engine to have to be replaced. My car has 58,105 miles on it. This is well below the mileage limit of a standard power train life. It is my understanding that car could power down at any time so it is dangerous to continue driving. Ford needs to be held accountable as I read there are numerous instances of this happening and it is a problem for this model. A safety recall should take place. Unacceptable quality of material and design has caused problems both in the past and for future instances and could endanger people driving on the highway and in traffic if engine would power down.

    NHTSA complaint 11765083
  19. Filed Sep 16, 2026Failure Aug 19, 2024Grand Rapids, MIEngine

    My 2018 Ford Edge Titanium experienced a catastrophic engine failure due to a known manufacturing defect involving coolant intrusion into the cylinders. The defect caused the vehicle to become inoperable and required a complete replacement of the 2.0L EcoBoost engine (Service Engine Assembly Part # J2GZ6006E) at 110,821 miles. The total out-of-pocket repair cost was $7,712.78. This sudden loss of engine power poses a severe safety risk on the road.

    NHTSA complaint 11764807
  20. Filed Sep 16, 2026Failure Apr 15, 2026Boone, IAEngine

    I had two incidents when I suddenly lost forward power. One was in town and lost power and was almost rear ended by another vehicle. Another incident was when I was on the interstate and lost forward power and had to get off the road because of the traffic until I could get forward movement again. I felt that this loss of power did put myself and others at risk. I also noticed rough idling and took it to the dealer. The first time, they could not get it to act up. Then I had an check engine light come on. I took it into the dealer and they replaced wires to different cylinder (cylinder 2 was affected). Less than a month later, I noticed surging while driving and then the engine light came on again. I took it back to the dealer and they notified me that it was coolant intrusion and needed a new engine at 52,000 miles. I felt unsafe in the vehicle with the surging and loss of power. Not only to myself but also to the other drivers on the road. I have since parked the vehicle out of concern.

    NHTSA complaint 11764754
Source: NHTSA ODI complaints file.
Investigations

1 NHTSA investigation on file

  • DP26008 Defect petition, Engine and cooling
    Loss of Motive Power
    Opened Sep 3, 2026, still open
Source: NHTSA ODI investigations file.
Service bulletins

143 manufacturer communications cover this model year

Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.

  • 25N13 Sep 11, 2026 · Other
    Customer Satisfaction Program 25N13 Certain 2015-2018 Model Year Edge and 2016-2018 Model Year MKX Vehicles Rear Brake Flexible Hose Replacement
  • 25N15 S1 Apr 20, 2026 · Other
    Customer Satisfaction Program 25N15 - Supplement #1 Certain 2015-2019 Model Year Multiple Vehicle Lines Rear View Camera Inspection For One-Time Replacement
  • SSM 54601 Feb 24, 2026 · Service Bulletin/Repair Instructions
    Ford and Lincoln vehicles equipped with wired keyless entry keypad systems and accessory wireless keyless entry keypad systems may or may not come with a wallet card containing the master code. Unlike the integrated wired keypad, the accessory wireless keyp…
  • TSB 25-2570 Nov 26, 2025 · Service Bulletin/Repair Instructions
    This article supersedes TSB 24-2165 to update the TSB Service Procedure. Some vehicles listed in the Model statement above may exhibit various SYNC performance related concerns including but not limited to:  Display operation concerns  Navigation inoperat…
  • SSM 54366 Nov 12, 2025 · Service Bulletin/Repair Instructions
    Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. Pinpoint test HK in the Powertrain Control and Emissions D…
  • SSM 54067 Jul 23, 2025 · Service Bulletin/Repair Instructions
    For 2018-2024 Edge and 2018-2025 Mustang vehicles, if diagnostics lead to the sun visor as the causal part, a new lower level part is available (DS7Z-9904132-A). It is not necessary to replace the sun visor assembly if only the clip is damaged.
  • SSM 53292 Jan 11, 2025 · Service Bulletin/Repair Instructions
    Some 2018-2024 F-150/Edge, 2018 MKX, 2019-2023 Nautilus, 2020-2025 Explorer/Aviator, 2021-2024 Bronco, and 2024 Ranger vehicles equipped with a 2.7L or a 3.0L EcoBoost engine may exhibit an engine oil leak from the crankshaft rear seal with retaining plate.
  • SSM 53174 Nov 27, 2024 · Service Bulletin/Repair Instructions
    Various vehicles equipped with a 2.7L or a 3.0L gas engine may require a crankshaft bolt replacement during repairs. Various vehicles equipped with a 2.7L or a 3.0L gas engine may require a crankshaft bolt replacement d…
  • 24E10 Oct 31, 2024 · Emissions
    The affected vehicles have an emissions control system that does not account for certain in-use conditions and might not control tailpipe emissions effectively over time.
  • TSB 24-2331 Oct 24, 2024 · Service Bulletin/Repair Instructions
    Some 2018-2024 F150/Edge, 2018 MKX, 2019-2023 Nautilus, 2020-2025 Explorer/Aviator, 2021-2024 Bronco, and 2024 Ranger vehicles equipped with a 2.7L EcoBoost or a 3.0L EcoBoost engine may exhibit an engine oil leak from the crankshaft rear seal with retainin…
  • SSM 53040 Oct 10, 2024 · Service Bulletin/Repair Instructions
    While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions. …
  • 24E10 Sep 19, 2024 · Emissions
    The affected vehicles have an emissions control system that does not account for certain in-use conditions and might not control tailpipe emissions effectively over time.
  • TSB 24-2165 May 27, 2024 · Service Bulletin/Repair Instructions
    This article supersedes TSB 21-2175 to update the TSB Service Procedure. Some 2016 MKS, 2016-2017 Navigator, 2016-2018 F-150/Focus/C-MAX/Edge/Fiesta/MKX/Transit Connect/Mustang, 2017-2018 Continental/Fusion/MKZ, 2017-2019 Explorer, 2016-2019 Escape/MKC/Flex…
  • SSM 52476 Apr 24, 2024 · Service Bulletin/Repair Instructions
    All accessory stick-on keyless entry keypads come with a wallet card containing the master code. If the accessory keypad was factory installed, this card will be placed in the glove box and should be handed to the vehicles owner during initial delivery. Un…
  • SSM 52335 Mar 6, 2024 · Service Bulletin/Repair Instructions
    For 2015-2024 Ford and Lincoln vehicles equipped with turbocharged engines and customer concern of an engine oil leak, refer to Workshop Manual (WSM), Section 303-00 for oil leak inspection and testing methods. Ford has evaluated turbochargers replaced for …
  • SSM 52314 Mar 1, 2024 · Service Bulletin/Repair Instructions
    During service and repair requiring removal and replacement of a crankshaft bolt and/or crankshaft damper, achieving proper torque of the crankshaft pulley bolt is critical. Incorrect torque may allow the bolt to loosen resulting in the timing gear breaking…
  • SSM 51838 Aug 2, 2023 · Service Bulletin/Repair Instructions
    In various 2017-2023 Ford and Lincoln vehicles, customers may receive a message in the FordPass or LincolnWay App stating Feature Unavailable. Since this is a fleet vehicle, it cannot access the (SYNC Connect) FordPass or LincolnWay app through the TCU Embe…
  • SAN-Vol1 I1 Jun 8, 2023 · Service Bulletin/Repair Instructions
    The Service Awareness Newsletter is an informal communication that contains information that may not be presently available in a TSB, SSM, GSB, or other electronic communication. This article includes information on warranty, technical service tips and othe…
  • 22N12 S1 May 26, 2023 · Service Bulletin/Repair Instructions
    Certain 2015-2018 Model Year Edge, 2019-2020 Fusion and MKZ Vehicles Equipped with a 2.0L EcoBoost Engine and 6F35 Transmission Rattle Noise at the Transmission Bellhousing Area Flexplate Cracks REASON FOR THIS SUPPLEMENT Aftermarket torque converters are…
  • SSM 51536 Apr 4, 2023 · Service Bulletin/Repair Instructions
    For 2000-2024 Ford and Lincoln vehicles, swapping a module from a vehicle for diagnosis purposes is likely to cause errors and is not recommended. It is also not recommended to order a replacement module using a vehicle identification number (VIN) from a di…
  • TSB 23-2075 Mar 9, 2023 · Service Bulletin/Repair Instructions
    Some 2018-2019 Edge/Continental, 2018 MKX and 2019 Nautilus vehicles built on or before 1-Aug-2019 and 2018-2019 Fusion/MKZ vehicles built on or before 15-Aug-2019 equipped with a 2.7L EcoBoost or 3.0L EcoBoost engine may exhibit an oil leak from the engine…
  • SSM 51261 Dec 16, 2022 · Service Bulletin/Repair Instructions
    Some Ford and Lincoln vehicles may exhibit noise when the brakes are applied. When diagnosing and repairing brake noise conditions, use the Workshop Manual (WSM) and the appropriate pinpoint test in section 206-00. The brake rotors should only be machined i…
  • SSM 51248 Dec 12, 2022 · Service Bulletin/Repair Instructions
    Some 2015-2020 Edge, 2016-2018 MKX, 2019-2020 Nautilus, 2018-2021 Expedition/Navigator, and 2020-2021 Escape/Corsair/Explorer/Aviator vehicles may exhibit an inoperative power liftgate. This may be due to the rear gate trunk module (RGTM) software. To corre…
  • 22N02 S1 Oct 5, 2022 · Service Bulletin/Repair Instructions
    Certain 2015-2019 Model Year Edge and Lincoln MKX Vehicles and 2013-2018 Model Year Fusion and Lincoln MKZ Vehicles Front Brake Flexible Hose Replacement REASON FOR THIS SUPPLEMENT Parts Requirements / Ordering Information: Part numbers for Edge and MKX ve…
  • SSM 51120 Oct 6, 2022 · Service Bulletin/Repair Instructions
    Some Ford and Lincoln vehicles may exhibit noise when the brakes are applied. When diagnosing and repairing brake noise conditions, use the Workshop Manual (WSM) and the appropriate pinpoint test in section 206-00. The brake rotors should only be machined i…
  • 22N02 Sep 30, 2022 · Service Bulletin/Repair Instructions
    Certain 2015-2018 Model Year Edge and Lincoln MKX Vehicles and 2013-2018 Model Year Fusion and Lincoln MKZ Vehicles Front Brake Flexible Hose Replacement Submitting Owner Letters
  • 22N12 Aug 26, 2022 · Service Bulletin/Repair Instructions
    Certain 2015-2018 Model Year Edge, 2019-2020 Fusion and MKZ Vehicles Equipped with a 2.0L EcoBoost Engine and 6F35 Transmission Rattle Noise at the Transmission Bellhousing Area â“ Flexplate Crack In some of the affected vehicles, a cracked flexplate may c…
  • 22N02 Aug 24, 2022 · Service Bulletin/Repair Instructions
    Certain 2015-2018 Model Year Edge and Lincoln MKX Vehicles and 2013-2018 Model Year Fusion and Lincoln MKZ Vehicles Front Brake Flexible Hose Replacement In some of the affected vehicles, brake fluid may leak from one or both front brake flexible hoses. If…
  • SSM 50975 Jul 29, 2022 · Service Bulletin/Repair Instructions
    Some 2017-2022 Ford/Lincoln customers may experience a notification in the FordPassÃÂî/LincolnWayÃÂî app indicating Vehicle Has Entered Deep Sleep Mode. This occurs when the vehicle has not been started for 14 consecutive days, battery voltage is at/bel…
  • TSB 22-2229 Jun 10, 2022 · Service Bulletin/Repair Instructions
    Some 2015-2018 Edge and 2017-2019 Fusion/MKZ/Escape/MKC vehicles equipped with a 2.0L EcoBoost engine may exhibit a low coolant level, white exhaust smoke and/or a runs rough condition with or without an illuminated malfunction indicator lamp (MIL). Diagnos…
  • SSM 50804 May 24, 2022 · Service Bulletin/Repair Instructions
    Some 2013-2023 Ford or Lincoln vehicles with modems activated through FordPass or LincolnWay may experience 12 volt battery drain symptoms when the customer uses non-Ford/Lincoln phone applications as an alternate channel to access vehicle commands such as …
  • SSM 50651 Apr 5, 2022 · Service Bulletin/Repair Instructions
    In various 2017-2022 Ford and Lincoln vehicles, customers may receive a message in the FordPass or LincolnWay App stating "Feature Unavailable. Since this is a fleet vehicle, it cannot access the (SYNC Connect) FordPass or LincolnWay app through the TCU Emb…
  • TSB 22-2066 Apr 26, 2022 · Service Bulletin/Repair Instructions
    Some 2013-2016 Fusion, 2013-2018 C-MAX, 2014-2019 Escape, 2014-2021 Transit Connect, and 2015-2018 Edge vehicles may indicate an incorrect shifter lever position. This may be due to the bushing at the transmission end of the shifter lever cable resulting in…
  • TSB 22-2133 Apr 15, 2022 · Service Bulletin/Repair Instructions
    Some 2015-2018 Edge and 2017-2019 Fusion/MKZ/Escape/MKC vehicles equipped with a 2.0L EcoBoost engine may exhibit a low coolant level, white exhaust smoke and/or a runs rough condition with or without an illuminated malfunction indicator lamp (MIL). Diagnos…
  • TSB 22-2104 Mar 21, 2022 · Service Bulletin/Repair Instructions
    This article supersedes TSB 21-2236 to update the models and year affected. Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2013-2022 Escape, 2015-2018 Focus, 2015-2019 MKC, 2015-2022 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2022 F-Super Duty,…
  • SSM 50502 Feb 17, 2022 · Service Bulletin/Repair Instructions
    Some 2017-2018 Focus/MKX/C-MAX, 2017-2019 MKC/Taurus/Flex/MKT, 2017-2020 Fusion/MKZ/Continental, 2017-2022 Mustang/Edge/Explorer/Police Interceptor Utility/Escape/F-150/F-Super Duty, 2018-2022 Expedition/Navigator, 2019-2022 Ranger/Nautilus, 2020-2022 Corsa…
  • SSM 50375 Dec 23, 2021 · Service Bulletin/Repair Instructions
    Some 2016-2021 Ford and Lincoln vehicles equipped with SYNC 3 may exhibit a condition where the navigation voice prompts are inoperative after a SYNC map update. This may be due to an incomplete installation of the SYNC map software. If possible, using the …
  • SSM 50346 Dec 14, 2021 · Service Bulletin/Repair Instructions
    Some 2018-2021 Ford and Lincoln vehicles may exhibit inoperative remote features via the Ford Pass/Lincoln Way mobile app, incomplete user authorization, no modem electronic serial number (ESN) displayed or DTCs U2100 and/or B156D in the telematics control …
  • SSM 50175 Oct 7, 2021 · Service Bulletin/Repair Instructions
    Some 2015-2021 Edge, 2016-2018 MKX, and 2019-2021 Nautilus vehicles may exhibit the parking lamps stay on and/or the trailer lights flicker with vehicle turned off when a trailer is connected to the vehicle. This may be due to the software in the trailer mo…
  • TSB 21-2322 Sep 24, 2021 · Service Bulletin/Repair Instructions
    This article supersedes TSB 17-0065 to update the Service Procedure and vehicles affected. Some 2015-2019 Edge, 2016-2018 MKX, and 2019 Nautilus vehicles built on or before 05-Jun-2019 may exhibit a rattle or flutter noise from the underbody of the vehicle …
  • SSM 50067 Aug 27, 2021 · Service Bulletin/Repair Instructions
    Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTC) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. This may be due to small debris causing the VCT solenoid to…
  • SSM 50064 Aug 25, 2021 · Service Bulletin/Repair Instructions
    Some 2013-2021 Ford and Lincoln vehicles may exhibit noise when the brakes are applied. When diagnosing and repairing brake noise conditions, use the Workshop Manual (WSM) and the appropriate pinpoint test in section 206-00. The brake rotors should only be …
  • SSM 50049 Aug 17, 2021 · Service Bulletin/Repair Instructions
    Some 2017-2021 Ford and Lincoln vehicle customers may receive a message in their FordPass or Lincoln Way App stating Feature Unavailable. Since this is a fleet vehicle, it cannot access the SYNC Connect or FordPass Connect feature or Lincoln Connect or Embe…
  • SSM 50039 Aug 16, 2021 · Service Bulletin/Repair Instructions
    Some 2016-2021 Ford or Lincoln vehicles equipped with SYNC 3 or SYNC 4 may exhibit a blank screen or other various SYNC symptoms only when the vehicle is in transport mode. This is considered normal due to the power saving features enabled while in transpor…
  • TSB 21-2236 Jul 22, 2021 · Service Bulletin/Repair Instructions
    Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2013-2021 Escape, 2015-2018 Focus, 2015-2019 MKC, 2015-2021 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2021 F-Super Duty, 2018-2021 EcoSport/Expedition, 2019-2021 Ranger/Nautilus, 2021 Bronco Sport…
  • SSM 49931 Jul 5, 2021 · Service Bulletin/Repair Instructions
    Some 2015-2021 Edge, 2016-2018 MKX and 2019-2021 Nautilus vehicles may exhibit a hood bounce or flutter condition at high speeds. This may be due to an incorrect adjustment of the rubber bump stops. To correct this condition, make sure the rubber bump stops…
  • SSM 49914 Jun 28, 2021 · Service Bulletin/Repair Instructions
    Some 2015-2021 Edge, 2016-2018 MKX, 2019-2021 Nautilus, 2018-2021 Expedition/Navigator, and 2020-2021 Escape/Corsair/Explorer/Aviator vehicles may exhibit an inoperative power liftgate. This may be due to the rear gate trunk module (RGTM) software. To corre…
  • TSB 21-2175 Jun 2, 2021 · Service Bulletin/Repair Instructions
    Some 2016 MKS, 2016-2017 Navigator, 2016-2018 F-150/Focus/C-MAX/Edge/Fiesta/MKX/Transit Connect/Mustang, 2017-2018 Continental/Fusion/MKZ, 2017-2019 Explorer, 2016-2019 Escape/MKC/Flex/MKT/Taurus/Transit/Expedition/F-Super Duty, and 2018-2019 EcoSport vehic…
  • SSM 49833 May 28, 2021 · Service Bulletin/Repair Instructions
    Some 2017-2018 MKX and 2018 Edge vehicles may exhibit an inoperative liftgate after rear gate trunk module (RGTM) reprogramming or programmable module installation (PMI) process. This may be due to the software in the RGTM. To correct the condition, reprogr…
  • TSB 21-2152 May 18, 2021 · Service Bulletin/Repair Instructions
    Some 2013-2016 Fusion, 2013-2018 C-MAX, 2014-2019 Escape, 2014-2021 Transit Connect, and 2015-2018 Edge vehicles may indicate an incorrect shifter lever position. This may be due to the bushing at the transmission end of the shifter lever cable resulting in…
  • SSM 49821 May 24, 2021 · Service Bulletin/Repair Instructions
    Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTC) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. This may be due to small debris causing the VCT solenoid to…
  • SSM 49756 Apr 28, 2021 · Service Bulletin/Repair Instructions
    Some 2018-2021 vehicles supported by FDRS may not list a software update for a module under the SW Updates tab although an SSM or TSB is published for a software update. This may be due to the module already being at the latest software level. A later softw…
  • TSB 21-2033 Mar 10, 2021 · Service Bulletin/Repair Instructions
    Some 2013-2016 Fusion, 2013-2018 C-MAX, 2013-2019 Escape, 2014-2021 Transit Connect, and 2015-2018 Edge vehicles may indicate an incorrect shifter lever position. This may be due to the bushing at the transmission end of the shifter lever cable resulting in…
  • SSM 49676 Mar 18, 2021 · Service Bulletin/Repair Instructions
    Some 2021 Mustang Mach-E vehicles may experience a concern of the alarm activating when an unlocked door is opened, the driver door does not unlock/open when pressing the door activation switch, or the door activation switch not lighting up. This may be due…
  • SSM 49679 Mar 19, 2021 · Service Bulletin/Repair Instructions
    Some 2015-2020 Edge, 2016-2018 MKX, and 2019-2020 Nautilus vehicles may require replacement of the roof opening panel track or frame for various conditions. When replacing the roof opening panel, the replacement component may have less magnet plates. In ord…
  • SSM 49541 Feb 3, 2021 · Service Bulletin/Repair Instructions
    Some 2018-2020 Ford and Lincoln vehicles equipped with TCU and WiFi Hotspot, May display Vehicle Hotspot feature not enabled on this vehicle when attempting to enter the Hotspot menu. When using the FordPass/Lincoln Way application, the customer may receive…
  • SSM 49477 Jan 20, 2021 · Service Bulletin/Repair Instructions
    Some 2015-2021 F-150, 2016-2018 MKX, 2019-2021 Nautilus, 2015-2021 Edge, 2017-2019 Fusion, 2017-2020 MKZ And 2017-2020 Continental vehicles equipped with a 2.7L/3.0L EcoBoost engine may appear to have a low engine oil level if the proper procedures are not …
  • SSM 49330 Nov 11, 2020 · Service Bulletin/Repair Instructions
    Some 2016-2018 Edge vehicles may exhibit an intermittently inoperative turn signal tick-tock sound from the instrument panel cluster (IPC) when the turn signal is active. This may be due to the software in the IPC. To correct the condition, reprogram the IP…
  • TSB 20-2373 Oct 23, 2020 · Service Bulletin/Repair Instructions
    2015-2018 Edge, 2016-2018 MKX vehicles equipped with active front steering (AFS) may require additional service when replacing the driver airbag using certain part numbers only and/or if replacing the restraints control module (RCM). In addition, some vehic…
  • SSM 49284 Oct 26, 2020 · Service Bulletin/Repair Instructions
    Some 2018-2020 Ford and Lincoln vehicles equipped with TCU and WiFi Hotspot, May display Vehicle Hotspot feature not enabled on this vehicle when attempting to enter the Hotspot menu. When using the FordPass/Lincoln Way application, the customer may receive…
Source: NHTSA manufacturer communications files.