2017 Ford Edge

1,366 complaints on file, page 1 of 69.

1. Filed Oct 1, 2026Failure Jul 9, 2026Epworth, IAEngine

   Coolant intrusion into cylinder 2 of the 2.0L EcoBoost engine, confirmed by an independent mechanic. In early July 2026, at about 107,100 miles, the check engine light came on. The engine ran rough and shook on cold starts, and a scan showed misfire codes P0302 and P0304. The coolant reservoir was almost empty, but there was no external leak: cardboard under the engine stayed dry overnight. Coolant gurgled behind the dash after each cold start. I logged the engine with an OBD-II data logger over several cold starts. After the car sat about 32 hours, cylinder 2 misfired 4 times in the first 9 seconds after start-up and then ran clean. After about 21 hours parked, it did not misfire. That pattern fits coolant leaking into the cylinder while the car sits. On July 15, 2026, an independent mechanic confirmed coolant intrusion into cylinder 2: - The cooling system was pressurized to 24 psi and dropped below 20 psi overnight. - A borescope showed antifreeze pooled on top of the cylinder 2 piston. - On restart, the engine blew a puff of white smoke with an antifreeze smell. - The scan showed P0302 and P0316 (misfire during start-up). Safety risk: the coolant loss had no visible source, so the only warnings were the check engine light and a low reservoir. Coolant in a cylinder can lead to engine damage or loss of power while driving. The vehicle was out of warranty. The manufacturer did not inspect it. I paid $6,500 to replace the engine at an independent shop, completed in August 2026. My data logs, the borescope photo, and repair records are available on request. This is the coolant intrusion problem described in NHTSA defect petition DP26008.

   NHTSA complaint 11768231
2. Filed Sep 30, 2026Failure Sep 30, 2026Scotts, MIEngine

   Coolant Intrusion issue due to defective build

   NHTSA complaint 11767993
3. Filed Sep 29, 2026Failure Sep 29, 2026137,000 milesRockhill, SCBack over prevention

   The contact owns a 2017 Ford Edge. The contact stated that the back over prevention camera malfunctioned and there was no image displayed while the vehicle was in reverse(R). The contact later received notification of NHTSA Campaign Number: 25V572000 (BACK OVER PREVENTION). The vehicle was taken to the local dealer, and the back over prevention camera was replaced. After retrieving the vehicle, the contact discovered that the rear back up screen was still not operational. The cause of the failure was not determined. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage 137,000.

   NHTSA complaint 11767724
4. Filed Sep 28, 2026Failure Sep 1, 202680,000 milesPueblo, COEngine and engine cooling

   The contact owns a 2017 Ford Edge. While driving approximately 25 - 35 MPH, the engine was running rough, and the message that the engine was overheating was displayed. The contact turned off the vehicle and waited, but the vehicle failed to restart. The vehicle was towed to an independent mechanic, and it was determined that there was a misfire in cylinder #3 caused by coolant intrusion. The contact was informed that the long block needed to be replaced. The manufacturer was notified of the failure by phone. The failure mileage was approximately 80,000.

   NHTSA complaint 11767538
5. Filed Sep 27, 2026Failure Aug 1, 2026San Jose, CAEngine

   Engine is misfiring due to coolant intrusion leak issue. The only solution is full engine replacement. A check engine light with code P0303 was shown. The car occasionally runs rough and coolant was observed to be low.

   NHTSA complaint 11767313
6. Filed Sep 27, 2026Failure Sep 23, 2026Topeka, KSPower train

   On 11/09/2022 the vehicle (with 85658 miles) was brought to Laird Noller Ford of Topeka KS for "Customer satisfaction program 22N12 but was not repaired for some reason. Its been rattling for years and the flexplate finally broke and now the same dealership said I need to pay $3300 out of pocket to fix it, when it broke down and left me stranded.

   NHTSA complaint 11767234
7. Filed Sep 26, 2026Failure Sep 24, 2026Walpole, MAEngine

   I am writing to formally demand a permanent resolution and full coverage for a severe manufacturing defect on my 2017 Ford Edge (VIN: [XXX]). Ford shop has repeatedly failed to properly diagnose this vehicle, costing me over $2,023 in useless repairs [image_S6uQaz.png, image_qhJEm9.png, image_1tAQVw.png].Here is the undeniable timeline and evidence of your shop's malpractice:First Visit (Invoice #XXX): I paid $1,072.67 for code P0036 [image_S6uQaz.png]. Ford team replaced the downstream O2 sensor and updated the PCM software per TSB 18-2212A [image_S6uQaz.png]. Ford invoice stated the "Complete Vehicle Check Up" was OK [image_S6uQaz.png]. The light came back on immediately.Second Visit (Invoice #XXX): I paid $950.95 because the vehicle was shaking [image_qhJEm9.png, image_1tAQVw.png]. Ford team replaced all 4 spark plugs and the #2 ignition coil [image_qhJEm9.png, image_1tAQVw.png]. Fordclaimed the issue was fixed. The light came back on again.The Absolute Proof (XXX): After experiencing another violent cold-start shudder, I took the vehicle to XXX Garage for an independent inspection. They found codes P0302 (Cylinder #2 Misfire) and P0316 (Misfire on Start-Up) [image_qhJEm9.png]. Upon opening the hood, the engine coolant level was found to be severely below the minimum line, completely empty at the bottom of the reservoir.Your technicians completely missed or ignored the root cause twice. This is a textbook, documented case of the notorious Ford 2.0L EcoBoost Coolant Intrusion / Engine Block structural defect. The burning coolant poisoned the O2 sensor during my first visit, and fouled the brand-new Cylinder 2 spark plug overnight during my second visit.Because your shop repeatedly misdiagnosed a known factory defect while taking thousands of dollars from me, I demand the following:Full engine replacement (Short Block/Long Block) covered 100% under Ford's Customer Satisfaction Program 21N08 or via dealer goodwill assistance at zero INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C.

   NHTSA complaint 11767161
8. Filed Sep 25, 2026Failure Jul 21, 2026Huntington Beach, CAEngine

   My 2017 Ford Edge EcoBoost, with approximately 118,824 miles, began experiencing rough starts accompanied by white exhaust. On one occasion, the vehicle also experienced a loss of power while being driven. Shortly afterward, the check engine light illuminated. My husband took the vehicle to AutoZone to have the diagnostic code read, and the code indicated an engine misfire. We then took the vehicle to an independent mechanic for further diagnosis. We were informed that the engine had a cracked cylinder block that was allowing coolant to intrude into the engine. As a result of this failure, the vehicle is now undrivable. We obtained multiple repair estimates and were advised that a complete engine replacement is the only repair option. The estimates we received ranged from approximately $7,000 to $12,000. I contacted Ford Customer Relations directly to report the engine failure and request assistance. Ford opened a case, but the case was closed quickly without a physical inspection of my vehicle or any apparent investigation into the cause of the engine failure. Ford declined to provide assistance. I am concerned about the safety implications of this failure, particularly because the vehicle experienced a loss of power while being driven on one occasion before becoming undrivable. The diagnosis we received was a cracked cylinder block resulting in coolant intrusion into the engine, and the only repair option presented to us was complete engine replacement. I am filing this complaint so that NHTSA has a record of my experience and can consider it along with other reports involving coolant intrusion, loss of power, and engine failure in 2015–2018 Ford Edge vehicles equipped with the 2.0L EcoBoost engine.

   NHTSA complaint 11766940
9. Filed Sep 25, 2026Failure Dec 31, 1969Lewisburg, PAEngine

   My engine is currently suffering from coolant intrusion due to the Ford Engine design. My engine suffers from mis-fires and rough idling on start up, constant engine coolant over-temperature while driving, and consistant need to add engine coolant to the cooling system every few days.

   NHTSA complaint 11766904
10. Filed Sep 23, 2026Failure Jul 1, 2026Sun City, AZEngine

    coolant intrusion #1 cyl causing misfire and poor running condition, hazard to drive in traffic, afecting power response, a new engine is the remedy see ford TSB 19-2346

    NHTSA complaint 11766543
11. Filed Sep 23, 2026Failure Sep 2, 202687,000 milesConklin, NYEngine and engine cooling

    The contact owns a 2017 Ford Edge. The contact stated that while attempting to start the vehicle, there was an abnormal sound coming from the vehicle with the check engine warning light illuminated. The vehicle was taken to an independent mechanic to be diagnosed, and it was determined that there was a coolant leak in cylinder #2. The failure mileage was approximately 87,000.

    NHTSA complaint 11766457
12. Filed Sep 22, 2026Failure Sep 17, 2026135,379 milesNiagara Falls, NYEngine and engine cooling

    The contact owns a 2017 Ford Edge. The contact stated that while starting the vehicle, the vehicle idled very roughly. The contact stated that the vehicle was quickly losing coolant after adding a pint of coolant to the coolant reservoir. The dealer was contacted. The vehicle was not diagnosed or repaired. The vehicle was scheduled to be diagnosed by the dealer. The failure mileage was approximately 135,379.

    NHTSA complaint 11766180
13. Filed Sep 22, 2026Failure Sep 1, 2026Rochester hills, MIEngine

    99k miles on it, just got diagnosed with coolant intrusion and it needs an entire motor. My warranty company is refusing to pay for it due to MANUFACTURER FLAW AND DEFECT. So now I’m left paying a monthly car note on a car that’s sitting in my driveway. Single mom just lost her thought to be reliable transportation to take care of her family. Don’t have 10-11 grand to spend on it. Ford knows about this defect and isn’t doing anything about it.

    NHTSA complaint 11766162
14. Filed Sep 21, 2026Failure Sep 9, 2026Gardner, KSEngine

    Engine started with rough idle after setting and misfired. White smoke from exhaust consistent with coolant intrusion.

    NHTSA complaint 11766012
15. Filed Sep 19, 2026Failure Sep 16, 2026Phoenix, AZEngine

    The engine has a manufacturing defect causing internal coolant intrusion into the combustion cylinders, exactly as documented in Ford Technical Service Bulletin TSB 19-2346. A certified Ford dealership inspected the vehicle and explicitly confirmed this engine block failure on official paperwork. The vehicle exhibits severe engine misfires, rough idling, low coolant levels, and a check engine warning light. This defect creates an immediate safety hazard due to the high risk of sudden, uncommanded loss of motor power and vehicle stalling while operating in active roadway traffic. The engine remains available for federal safety inspection upon request.

    NHTSA complaint 11765529
16. Filed Sep 19, 2026Failure Sep 16, 2026Phoenix, AZEngine

    The engine has a manufacturing defect causing internal coolant intrusion into the combustion cylinders, exactly as documented in Ford Technical Service Bulletin TSB 19-2346. A certified Ford dealership inspected the vehicle and explicitly confirmed this engine block failure on official paperwork. The vehicle exhibits severe engine misfires, rough idling, low coolant levels, and a check engine warning light. This defect creates an immediate safety hazard due to the high risk of sudden, uncommanded loss of motor power and vehicle stalling while operating in active roadway traffic. The engine remains available for federal safety inspection upon request.

    NHTSA complaint 11765523
17. Filed Sep 19, 2026Failure Aug 2, 2026Greenville, SCElectrical system, Power train, Unknown or other

    vehicle losing acceleration when a small incline is needed after a stop. Engine will rev up but it will not move. Putting vehicle in to park and turning it off and back on again does a small reset and starts moving again. Over the last few months this event has happened multiple times until roughly around 2 months ago it will not move at all. check engine light is on and code saying "Transmission not in park" when you put it in Reverse and neutral and Drive and Sport. called dealership and they don't pick up the vehicle and want to charge me 180.00 just to Diagnose it.

    NHTSA complaint 11765479
18. Filed Sep 18, 2026Failure Aug 31, 2026Culver City, CAEngine

    On August 31, the check engine light on my 2017 Ford Edge had a check engine light come on. I took the car into the original dealership that sold me the vehicle. The service department diagnosed the car with a coolant intrusion leak into the engine and would need a long block engine replacement. The car only has 31,000 miles on it and I was never made aware that this issue is longstanding with these vehicles with engines from 2015-2017. If I had been notified of this faulty manufacture issue, I would have taken the steps to rectify this issue before the problem arose.

    NHTSA complaint 11765394
19. Filed Sep 18, 2026Failure Jul 22, 202671,000 milesStoney Brook, NYEngine and engine cooling

    The contact owns a 2017 Ford Edge. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The vehicle lost motive power, hesitated, and the check engine warning light illuminated. In addition, the engine overheated and there was a coolant odor inside the vehicle. The dealer was contacted by phone and made aware of the failure. The vehicle was diagnosed with coolant intrusion in the head gasket. The contact was informed that the head gasket needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The vehicle was taken to the dealer where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The contact was informed that the failure was a known failure with the vehicle. The manufacturer was contacted by phone and a case was filed. The failure mileage was approximately 71,000.

    NHTSA complaint 11765253
20. Filed Sep 17, 2026Failure May 27, 2026Atlantic Beach, FLEngine

    2.0 L Ecoboost the service engine light came on 04/30/26 by 05/20/26 I had to have my vehicle towed to the dealership on 05/27/26 my engine had to be replaced with no credit from Ford. After paying $8,044.49 I was able to pick up my vehicle on 06/16/26. During this 3 week period I also had to pay for a rental vehicle which was not reimbursed.

    NHTSA complaint 11765032