2024 Ford Edge

44 complaints on file, page 1 of 3.

1. Filed Sep 17, 2026Failure Sep 16, 2026Waterloo, NYUnknown or other

   Air compressor for air conditioning died with only 37,000 miles and less than 3 year old Ford Edge. Costing me $2200 for new compressor and labor at Rocky Top Ford in [XXX]. Reason out of warranty car was sold in XXX. So passed the 3 years warranty. Looks like others have had this problem. Any help would be appreciated. Thanks INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

   NHTSA complaint 11764886
2. Filed Sep 15, 2026Failure Sep 14, 2026Brooklyn, MDWarnings, Electrical system

   The rear camera is having a glitch/ dark mode and is unable to fully inspect for any safety concerns despite myself checking my surroundings. It poses a hazard because it can cause myself to damage the car when I’m trying to reverse the car to park and I can accidentally hit an animal, a structure, or a child who is on my blind spot since the camera is unable to be shown clearly. Although there were multiple attempts to restart the car, using a Microsoft rag and updated the car it has failed to be resolved.

   NHTSA complaint 11764294
3. Filed Jul 20, 2026Failure Jul 19, 2026West Monroe, LAUnknown or other

   Vehicle Information Year: 2024 Make: Ford Model: Edge VIN: [XXX] Description of the Safety Issue I am submitting this complaint regarding the unexpected failure of the panoramic glass roof on my 2024 Ford Edge. The vehicle was parked in my residential driveway. As I began backing out of the driveway, I heard a very loud explosion or bang. I immediately stopped and inspected the vehicle. I discovered that the panoramic glass roof had shattered outward. There had been no collision, no rollover, no object striking the vehicle, and no severe weather. The vehicle had simply been sitting in my driveway before I began backing out. The interior sunshade was closed at the time of the incident. After the glass shattered, a substantial amount of broken glass remained on top of the closed sunshade and around the roof opening. I also observed that there was essentially no broken glass in my driveway, which suggests the glass failed from within the panel rather than from an external impact. This sudden failure occurred without warning and created a significant safety concern. Had this happened while I was driving at highway speeds with passengers in the vehicle or with the sunshade open, the results could have been much more dangerous due to falling glass and the driver's distraction. I am requesting that NHTSA investigate this incident to determine whether similar failures are occurring in 2024 Ford Edge vehicles and whether this represents a potential safety defect involving panoramic sunroofs. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

   NHTSA complaint 11751655
4. Filed Jun 30, 2026Failure Jun 10, 2026La Grange, KYPower train

   Vehicle shudders especially under 40mph. Dealer advised that the torque converter is bad.

   NHTSA complaint 11747514
5. Filed Jun 26, 2026Failure Mar 18, 202626,000 milesBluffton, SCBack over prevention

   The contact owns a 2024 Ford Edge. The contact received notification of NHTSA Campaign Number: 26V124000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted, and a software update was performed but the issue persisted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the rearview camera intermittently displayed a blank image. The failure also affected the radio and the air conditioning system and the air conditioning was inoperable. The approximate failure mileage was 26,000.

   NHTSA complaint 11746725
6. Filed Jun 12, 2026Failure Aug 14, 2024Kitts, OHElectrical system

   The contact owns a 2024 Ford Edge. The contact stated that while driving at an undisclosed speed, the engine seized. In addition, the instrument cluster displayed a black screen with several unknown warning lights illuminated. The contact stated that while attempting to start the vehicle, the vehicle started. The vehicle was driven to the residence. The vehicle was taken to the dealer where it was diagnosed with a wiring failure. The vehicle was repaired. The failure reoccurred and became a persistent failure. The dealer was unable to determine the cause of the failure. The vehicle was taken to the dealer several times. The contact was informed that the failure could not be diagnosed. The contact stated that the vehicle was unsafe to drive. The contact received an unknown recall notification with a similar failure; however, the VIN was not under recall. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was unknown.

   NHTSA complaint 11743770
7. Filed Apr 28, 2026Failure Apr 28, 2026Bowling Green, KYBack over prevention

   The contact owns a 2024 Ford Edge. The contact stated that while attempting to reverse, the rearview camera became inoperable. The rearview camera image failed to function properly. The failure was intermittent. The contact received notification of NHTSA Campaign Number: 26V124000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was not available.

   NHTSA complaint 11734314
8. Filed Apr 20, 2026Failure Apr 20, 2026Geneseo, ILBack over preventionCrash

   The contact owns a 2024 Ford Edge. The contact stated that while the contact's daughter was reversing, the rear-view camera seized. The contact's vehicle crashed into a vehicle that was parked behind the contact's vehicle. No injuries. In addition, the contact stated that the rear-view camera displayed a frozen image. The contact stated that the failure was not identified until after the crash. The image was still displayed on the rear-view camera display after the crash. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. No Police report was filed. The contact received a recall notification, NHTSA Campaign Number: 26V124000 (Back Over Prevention) however, the parts were unavailable. The manufacturer was not made aware of the failure. The failure mileage was unknown.

   NHTSA complaint 11732459
9. Filed Mar 22, 2026Failure Oct 8, 2025Brunswick, OHElectrical system, Engine

   Warning lights came on, dashboard goes dark, engine felt to shut off and then restart especially when driving on interstate highways. Possible cause of serious injury or death. Dealer has not found problem, been to dealership 4 times in 5 months, over 70 days. Car has been inspected and nothing has been found to cause the problem. No advance warnings at time of all occurrences. First occurrence was in October 2025. My opion is an electrical issue.

   NHTSA complaint 11726208
10. Filed Feb 27, 2026Failure Feb 18, 2026Fairmount, GAElectrical system, Steering

    Travelling on the expressway I received a warning on my dash that my steering had failed along with other warnings. I lost the power steering and it was very hard to maneuver. I took it to a dealer that said it was electrical (software) and they had to reset it. Why???? My concern is it could have caused an accident if my wife was driving because she would not of been able to steer it. Or if I was in the middle of a turn or lane change. This is very concerning as I'm worried about a re occurrence.

    NHTSA complaint 11720862
11. Filed Feb 10, 2026Failure Nov 14, 2025Leavenworth, KSUnknown or other

    My backup camera began malfunctioning in November 2025. Initially, the image became distorted, and shortly after, the screen went completely blank with a message instructing me to contact the dealership. I did so and was informed that my vehicle was not included in the recall and that I would be responsible for the repair costs out of pocket. I referenced the 15-year rearview camera extended warranty that applies to non-recalled vehicles. The dealership stated they were unaware of this warranty. As a result, I contacted Ford directly and opened a case with the Automotive Safety Office in November 2025. Today, I followed up with Ford to check on the status of my case and was told there has been no update. I was also informed that because there is no CSP number associated with the 15-year extended warranty for Edge models that are not actively recalled, Ford cannot take any action. I was essentially told that the warranty “does not exist,” despite the fact that it has been widely reported by major news outlets and automotive publications. I was further told that if my vehicle were currently at a dealership, they might be able to help, but since it is not, they cannot do anything. Ford also stated that while the issue could potentially be recalled in the future, there is no action they are willing to take at this time. This is a known Ford defect, and despite extensive documentation and public acknowledgment of the issue, Ford is refusing to repair it.

    NHTSA complaint 11716980
12. Filed Feb 9, 2026Failure Feb 9, 2026Corona, CAPower train

    Transmission failing less than 5,000 miles after having the transmission serviced at a dealership. Transmission shuddering and refusing to go into gear.

    NHTSA complaint 11716880
13. Filed Jan 19, 2026Failure Jan 17, 2026Middleton, WIAutomatic emergency braking, Assist, Service brakes

    tRACTION AND STABILITY CONTRAL LIGHTS (YELLOW) AND BRAKE FAILURE LIGHT (RED) CAME ON AND APP ON PHONE ALARMED TO INDICATE A FAILURE DEALER SAID THIS IS NORMAL IN SNOW. THIS ALSO OCCURED IN 2024 AND WAS NOT FIXED THEN

    NHTSA complaint 11711860
14. Filed Dec 10, 2025Failure Sep 8, 2025Lolo, MTExterior lighting

    The right rear taillight assembly fell out while driving on an interstate. No apparent reason

    NHTSA complaint 11704337
15. Filed Nov 14, 2025Failure Oct 7, 2025Lander, WYCamera, Back over prevention, Blind spot detection

    See attached document for complaint.

    NHTSA complaint 11699387
16. Filed Oct 21, 2025Failure Feb 21, 20259,000 milesSpring, TXBack over prevention

    The contact owns a 2024 Ford Edge. The contact stated that after shifting to reverse(R) and then to drive(D), the image from the rear-view camera was still displayed on the screen. The contact stated no warning light was illuminated. The contact stated that the failure was intermittent at first but had become a recurring failure. The contact had taken the vehicle to a local dealer, who was unable to duplicate the failure. The vehicle was not repaired. The contact had researched online and related the failure to NHTSA Campaign Number: 25V315000 (Back Over Prevention); however, the VIN was not included in the recall. The manufacturer was not informed of the failure. The failure mileage was approximately 9,000.

    NHTSA complaint 11694752
17. Filed Oct 20, 2025Failure Aug 8, 20256,000 milesWichita, KSAir bagsCrash

    The contact owned a 2024 Ford Edge. The contact stated that, upon pulling into a parking space, the vehicle suddenly accelerated on its own. As a result, the contact lost control of the vehicle, only coming to a complete stop after partially driving through a storefront. The contact also stated that the forward warning collision system failed to activate. The air bags did not deploy. No warning lights were illuminated. The vehicle was towed to a storage facility and deemed a total loss by the contact's insurance provider. A police report was filed, and injuries were not reported. The manufacturer was notified of the failure by the contact's insurance provider, and a case was opened. Upon investigation, the vehicle's incident recorder showed that the vehicle rapidly accelerated up to 17 MPH and that the contact did not depress the brake pedal. The failure mileage was 6,000.

    NHTSA complaint 11694596
18. Filed Oct 12, 2025Failure Aug 8, 2025Lincoln, DEUnknown or other

    On [XXX], while driving from Delaware to Massachusetts in her 2024 Ford Edge (purchased new in April 2024, now with roughly 19,800 miles on the odometer) on [XXX] in New Jersey, my wife experienced the cloth-panel shade of the "Panoramic Vista Roof" fall onto her. Obviously, this was a complete surprise and very dangerous to her in the control of the vehicle. She stated that about a week prior to the collapse of the shade, there had been some rattling coming from an undetermined area in the car. The Massachusetts Ford Dealer (Balise Ford - Wilbraham, MA) she brought the vehicle to stated the sunroof falling in was "not the result of a material defect." The dealership replaced the roof opening panel at a cost to us of $1120.00. The defective part was not obtained from the dealer after repair. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

    NHTSA complaint 11692917
19. Filed Jul 23, 2025Failure Mar 1, 20245,000 milesWarren, OHElectrical system

    The contact owns a 2024 Ford Edge. The contact stated that the hatch of the vehicle was designed to close automatically while the user owned the key fob, with the user's foot underneath the hatch. The contact stated that the hatch had been closing prematurely while the key fob was not near the hatch, and the hatch had hit both the contact and family members on the head. There was no injury sustained. The vehicle was taken to the dealer to be diagnosed, but the cause of the failure could not be determined. The manufacturer was notified of the failure and had sent engineers to diagnose the vehicle, but the engineers could not determine the cause of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 5,000.

    NHTSA complaint 11675556
20. Filed Jul 14, 2025Failure Jul 10, 2025Fayetteville, GASteering

    Vehicle steering/power steering locks unable to turn at intersections almost cause an accident

    NHTSA complaint 11673304