Complaints over time
Complaints about the 2024 Ford Escape PHEV peaked in 2024, with 1 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2024 Ford Escape PHEV
SUV, plug-in hybrid, 4x2, built in United States. Owner complaints on file from Aug 25, 2024 to Sep 28, 2026.
Recall campaigns covering this model year246k vehicles or units across those campaigns
Owner complaints7Below the median 2024 suv
Severity index0.02024 suvs average 7.6
First 24 months2Complaints in its first two years
Components
86% of complaints about the 2024 Ford Escape PHEV name electrical system
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
2 recall campaigns cover the 2024 Ford Escape PHEV
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 26V-091 | Feb 17, 2026 | Manufacturing defect in one or more of the high voltage battery cells may result in an internal short circuit and battery failure | Electrical system | 25,237 | Software update |
| 25V-789 | Nov 14, 2025 | Manufacturing defect in one or more of the high voltage battery cells may result in an internal short circuit and battery failure | Electrical system | 20,558 | Not stated |
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2024 Ford Escape PHEV
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
7 complaints on file, page 1 of 1.
- Filed Sep 28, 2026Failure Sep 28, 2026Baltimore, MDElectrical system, Fuel/propulsion system, Power train
My car has been recalled for over 6 months and it has not been repaired.
NHTSA complaint 11767392 - Filed Aug 24, 2026Failure Feb 19, 2026Florissant, MOElectrical system
The contact owns a 2024 Ford Escape. The contact received notification of NHTSA Campaign Number: 26V091000 (Electrical System). The local dealer was contacted and confirmed that the part for the recall repair was not yet available. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The contact had not experienced a failure.
NHTSA complaint 11759030 - Filed Aug 18, 2026Failure Nov 11, 2025Birmingham, ALElectrical system, Fuel/propulsion system
Possible battery short circuit. Safety recall issued months ago. recall no. 24V954 /24S79)
NHTSA complaint 11757604 - Filed Jun 25, 2026Failure Feb 25, 2026Detroit, MIElectrical system
The contact owns a 2024 Ford Escape. The contact received notification of NHTSA Campaign Number: 26V091000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted, and a software update was completed to monitor any issues with the vehicle. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
NHTSA complaint 11746543 - Filed May 29, 2026Failure Apr 15, 20269,700 milesManteno, ILElectrical system
The contact owns a 2024 Ford Escape. The contact received notification of NHTSA Campaign Number: 26V091000 (ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The contact stated while parked at the residence, the vehicle's doors failed to unlock, and the vehicle failed to start. A dealer's mobile technician replaced the 12-Volts battery at the contact's residence, and the vehicle became operable. The vehicle was repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact expressed concerned about the recall fire risk. The manufacturer was/was not made aware of the issue. The failure mileage was approximately 9,700.
NHTSA complaint 11740835 - Filed Mar 20, 2025Failure Mar 11, 20253,700 milesStockton, CAElectrical system
The contact owns a 2024 Ford Escape Hybrid. The contact stated that while driving at various speeds, the messages "Blind Spot Fault System", "Cross Traffic System Fault", "Front Camera Fault service required", "Free collision assist not available", and "Check parking sensor" were displayed on the instrument panel. The vehicle was taken to a local dealer, where it was diagnosed and determined that an over-the-air (OTA) update was needed. The vehicle was repaired. The failure persisted, and the vehicle was taken back to the same local dealer; however, the vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 3,700.
NHTSA complaint 11649583 - Filed Aug 25, 2024Failure Aug 24, 2024Roselle, ILAdaptive cruise control
WHILE DRIVING ON [XXX] IN MUNDELIEN IL. POSTED 40MPH; CAR CHANGED CRUISE CONTROL TO 60MPH WHEN PASSING ROUTE SIGNS THIS HAPPENS CONSISTENTLY. EVERY TIME IT PASSED A [XXX] SIGN. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint 11610692
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
2 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.
- 25M03 Aug 18, 2026 · Other
Customer Satisfaction Program 25M03 Certain 2020-2025 Model Year Escape, 2021-2025 Model Year Corsair and 2022- 2025 Model Year Maverick Vehicles equipped with a 2.5L Hybrid or Plug-In Hybrid engine - Exhaust Gas Recirculation (EGR) Differential Pressure Se… - 26N15 Aug 28, 2026 · Other
Customer Satisfaction Program 26N15 Certain 2020-2026 Model Year Escape and 2021-2026 Model Year Corsair Plug-in Hybrid Electric Vehicles (PHEV) – High Voltage Battery Replacement
Source: NHTSA manufacturer communications files.