Complaints about the 2014 Ford Escape peaked in 2019, with 286 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
SUV, gasoline, 4x2, built in United States. Owner complaints on file from Sep 30, 2013 to Oct 1, 2026.
Owner complaints about this model year, by the year they were filed with NHTSA.
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 26V-011 | Jan 15, 2026 | Engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in | Equipment | 116,672 | Part replacement |
| 22V-413 | Jun 10, 2022 | Bushing that attaches the shifter cable to the transmission may degrade or detach | Powertrain | 2,925,968 | Part replacement |
| 20V-331 | Jun 8, 2020 | These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed… | Latches and locks | 2,147,323 | Part replacement |
| 18V-471 | Jul 16, 2018 | Bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission | Powertrain | 504,182 | Part replacement |
| 17V-472 | Jul 25, 2017 | Improperly manufactured bolts may have been used to install certain seats, seatbacks, seatbelt buckles, or seatbelt anchors on these vehicles | Seat belts | 94,605 | Part replacement |
| 17V-209 | Mar 27, 2017 | If the vehicle is started and driven with an insufficient level of coolant within the engine cooling system, the engine cylinder head may… | Engine and cooling | 208,584 | Software update |
| 16V-643 | Sep 6, 2016 | Component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is… | Latches and locks | 2,046,297 | Part replacement |
| 15V-406 | Jun 24, 2015 | Due to a software incompatibility issue, the instrument panel cluster be inoperative including a blank multiple functional display (MFD), and… | Electrical system | 184,519 | Software update |
| 15V-005 | Jan 9, 2015 | On April 30, 2015, Ford expanded the recall to cover an additional 45,505 vehicles, including certain model year 2014-2015 Ford Transit Connect… | Fuel system | 54,543 | Part replacement |
| 14V-597 | Sep 26, 2014 | Coating on portions of the Restraint Control Module (RCM) may crack, and when exposed to humidity, circuits on the printed circuit board may short | Airbags | 746,842 | Part replacement |
| 14V-525 | Sep 2, 2014 | In the affected vehicles, the Fuel Delivery Module (FDM) may crack between the filter body and the filter cap, possibly resulting in low fuel pressure | Fuel system | 301 | Part replacement |
| 14V-495 | Aug 11, 2014 | Insufficient compression in the engine wiring harness splices to the Manifold Absolute Pressure (MAP) sensor may provide incorrect signals to the… | Electrical system | 133,227 | Part replacement |
| 14V-403 | Jul 2, 2014 | Panorama roof glass may not be properly bonded to the attaching bracket | Visibility and wipers | 1,867 | Part replacement |
| 14V-239 | May 7, 2014 | Due to an assembly misalignment between the exterior door handle and the door outer panel, the affected vehicles have doors that may be difficult… | Structure | 581,986 | Inspection |
| 14V-237 | May 7, 2014 | In the affected vehicles, the restraint control module (RCM) may have errors in the programming software which may result in a delayed deployment… | Airbags | 594,785 | Software update |
| 14V-164 | Apr 2, 2014 | Driver and passenger seatback assemblies may have been produced with sub-standard weld joints used to attach the seat back recliner mechanism to… | Seats | 43,135 | Part replacement |
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
2,087 complaints on file, page 1 of 105.
At first, I just bought it two weeks ago. It was smoke coming from the engine and there was no coolant. The coolant wasn’t holding in the car now I was driving last night. I had coolant in it and there was just flames coming out by where the Oil is
NHTSA complaint 11768215My car warned me via service light that there was low coolant in my car, so I went to go get it topped off but the guys at valvoline said my coolant was almost completely full. I continued to drive it since the service light turned off, but when I drove it a day later, it suddenly warned me that my car was over heating and I needed to stop immediately. A local mechanic said that my head gasket failed and my coolant hose was leaking. My car only warned me once of the coolant being low, then the light turned off until my head gasket blew.
NHTSA complaint 11767576My car warned me via service light that there was low coolant in my car, so I went to go get it topped off but the guys at valvoline said my coolant was almost completely full. I continued to drive it since the service light turned off, but when I drove it a day later, it suddenly warned me that my car was over heating and I needed to stop immediately. A local mechanic said that my head gasket failed and my coolant hose was leaking. My car only warned me once of the coolant being low, then the light turned off until my head gasket blew.
NHTSA complaint 11767575In the ford escape, when the remote start is activated. The car will show as overheating. I was told it was a known issue with ford. This occurred twice resulting in over $1900 in towing and repairs. Those repairs did not fix issue as 4 weeks later it did it again.
NHTSA complaint 11765816Car is eating antifreeze with no visible leaks. The vehicle overheats if not enough antifreeze. I had to use stop leak just to keep the antifreeze from leaking. The vehicle had a recall fix in 2018 for coolant intrusion by the previous owner but problem is occurring again. Have asked multiple ford dealerships to help but they said the warranty is expired but after doing research I saw that even after a recall occurs if the problem was not fixed even after a warranty expires the company is still liable for repairs. I would like to make a complaint because I feel as if Ford is not honoring their recall policy. Even after correct information was given.
NHTSA complaint 11765087The contact owns a 2014 Ford Escape. The contact stated that the check engine light and low coolant warning light were illuminated. Upon checking the coolant level, the contact discovered that the coolant reservoir was empty. The contact added coolant to the vehicle; however, the coolant disappeared and gushed back into the reservoir. Additionally, upon starting the vehicle, the vehicle hesitated to start and chugged, with a white sweet-smelling smoke coming from the tailpipe while idling. The vehicle was taken to the dealer where it was purchased, and the contact inquired about a free diagnostic test, but the dealer denied assistance. The failure mileage was approximately 104,353.
NHTSA complaint 11764342am reporting a potential safety defect involving my 2014 Ford Escape Titanium 1.6L EcoBoost. While driving, I suddenly heard a pop/burst from under the hood. The vehicle then began producing white smoke/steam. There were no warning lights or temperature warnings before the smoke began. The high-temperature/overheating warning appeared only after the vehicle was already smoking/steaming. I immediately pulled over and stopped the vehicle. Green coolant had sprayed throughout the engine compartment. An independent repair shop confirmed that the plastic return-side heater-hose union/connector broke, causing a severe coolant leak. The shop recommended replacing the connector and coolant, performing a cooling-system pressure test, and a combustion leak test to check for possible engine damage. This failure created a safety risk because the vehicle suddenly lost coolant while being driven and gave almost no advance warning before overheating. The vehicle has not been inspected by Ford for this specific failure. I am concerned because these symptoms appear similar to the coolant-loss/overheating concerns addressed by Ford Safety Recall 17S09 involving certain 2014 Ford Escape 1.6L EcoBoost vehicles. My VIN is not currently listed in that recall. I am reporting this so NHTSA can determine whether similar sudden cooling-system failures are occurring in vehicles outside the original recall population.
NHTSA complaint 11764180My coolant mixing with the oil cause a severe overage. This is what I understood my recall to be about but the FORD dealership refused to fix it on June 1st. Now I’m subject to a very expensive car repair.
NHTSA complaint 11763228I have been sending email for 2 years. I did not know I could use this form. The back up camera that helps me back up does not operate. Sometimes it show upside down or is not available at all. This is a safety issue for me to operate my vehicle.
NHTSA complaint 11762510When I was about to park, the transmission failed. I couldn’t reverse, and it got stuck in Neutral. I wasn’t able to shift it into Park. When the mechanic came, he said the shifter cable bushing was faulty, which was exactly the part covered by the recall they had previously done.
NHTSA complaint 11760815The contact owns a 2014 Ford Escape. While driving at an undisclosed speed, the vehicle lost ABS functionality, and the instrument panel was blank. The vehicle was taken to a local dealer, where it was diagnosed and determined that the instrument panel needed to be replaced and brake system repair was needed. The contact was informed that the part was no longer being manufactured. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 100,194.
NHTSA complaint 11759721Odometer Fraud. The contact purchased a 2014 Ford Escape. The contact stated that while her husband was attempting to register the vehicle, he discovered a mileage discrepancy on the title of the vehicle. The vehicle was a private sale through Facebook Marketplace. The contact reported the issue to the local Police Department. At the time of purchase, the vehicle mileage was 96,105, and at the time of registration, it was discovered that the mileage was 138,000.
NHTSA complaint 11759525When im driving sometimes it stalls. I give it gas and car wount go. It only idles.
NHTSA complaint 117581081. My backup camera is malfunctioning. 2. I use it for visual safety when I put my car in reverse. 3. The back up camera either does not work or it shows the image upside down. It has not been confirmed by a dealership because it is easy to identify by me. 4. No, it has not been inspected by anyone else. On line, the 2014 Ford Escape Titanium has been identified with these issues however, for some reason my VIN (vehicle) is not on the list for recall. 5. My camera first started malfunctioning IN 2024. I can not have it looked at except at my expense which does not seem appropriate since others of the same year, make and model have been recalled due to the same issue.
NHTSA complaint 11755939The contact owns a 2014 Ford Escape. The contact stated that the vehicle was taken for routine service, and the dealer diagnosed the vehicle and determined that the back-over prevention camera had failed. The mechanic stated that the screen displayed a reversed, inverted, or distorted image. The certified mechanic also became aware that the camera intermittently displayed a black screen before showing an inverted image. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 55,355.
NHTSA complaint 11753790Coolant leak into the cylinder causing engine failure and need to replace the engine, it is not possible to fix this, must replace engine.
NHTSA complaint 11753420While driving the steering wheel stopped returning to center when in turns and also would occasionally get "stuck" in the turn. A few days after this began, was out driving, notice flashed "power steering failure" and then the steering wheel was not able to be turned. Turned off and restarted the vehicle, the steering wheel would not budge. Had it towed to a nearby mechanic, told me that it was not the power steering but that something inside the steering rack had broken. He stated that he had never seen that before, where the wheel would not budge at all. $1,750 later and it's fixed and running fine. Why was this issue not looked into for safety purposes? Thankfully I was on a straight road and not needing to turn going 45mph.
NHTSA complaint 11753384The contact owns a 2014 Ford Escape. The contact stated that while the vehicle was parked, the front passenger's side door failed to latch or lock as intended. The dealer was made aware of the failure. The contact was informed that the repair was not covered under a recall. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact referenced an unknown recall; however, the VIN was not associated with a recall related to the failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 84,000.
NHTSA complaint 11752356Rear camera intermittently does not work properly. Multiple incidents of the rear camera flickering off and on when in reverse, image is sometimes upside down, or the rear camera doesn't work at all.
NHTSA complaint 11751930Coolant is leaking and overheats all the time. It has the 1.6l engine and is being grouped with the 2.0 engine.
NHTSA complaint 11750053Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.