Model year

2014 Ford Escape

SUV, gasoline, 4x2, built in United States. Owner complaints on file from Sep 30, 2013 to Oct 1, 2026.

Recall campaigns covering this model year1610.4M vehicles or units across those campaigns
Owner complaints2,08747.4 times the median 2014 suv
Severity index7.72014 suvs average 7.1
First 24 months105Complaints in its first two years
Complaints over time

Complaints about the 2014 Ford Escape peaked in 2019, with 286 filed

Owner complaints about this model year, by the year they were filed with NHTSA.

01002003002013201520172019286202120232026
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

42% of complaints about the 2014 Ford Escape name engine and cooling

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

Engine and cooling
884
Powertrain
481
Electrical system
215
Steering
151
Fuel system
137
Structure
84
Latches and locks
65
Back-over prevention
51
Wheels
46
Speed control
42
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

16 recall campaigns cover the 2014 Ford Escape

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2014 Ford Escape
CampaignFiledSubjectComponentVehiclesRemedy
26V-011Jan 15, 2026Engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged inEquipment116,672Part replacement
22V-413Jun 10, 2022Bushing that attaches the shifter cable to the transmission may degrade or detachPowertrain2,925,968Part replacement
20V-331Jun 8, 2020These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed…Latches and locks2,147,323Part replacement
18V-471Jul 16, 2018Bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmissionPowertrain504,182Part replacement
17V-472Jul 25, 2017Improperly manufactured bolts may have been used to install certain seats, seatbacks, seatbelt buckles, or seatbelt anchors on these vehiclesSeat belts94,605Part replacement
17V-209Mar 27, 2017If the vehicle is started and driven with an insufficient level of coolant within the engine cooling system, the engine cylinder head may…Engine and cooling208,584Software update
16V-643Sep 6, 2016Component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is…Latches and locks2,046,297Part replacement
15V-406Jun 24, 2015Due to a software incompatibility issue, the instrument panel cluster be inoperative including a blank multiple functional display (MFD), and…Electrical system184,519Software update
15V-005Jan 9, 2015On April 30, 2015, Ford expanded the recall to cover an additional 45,505 vehicles, including certain model year 2014-2015 Ford Transit Connect…Fuel system54,543Part replacement
14V-597Sep 26, 2014Coating on portions of the Restraint Control Module (RCM) may crack, and when exposed to humidity, circuits on the printed circuit board may shortAirbags746,842Part replacement
14V-525Sep 2, 2014In the affected vehicles, the Fuel Delivery Module (FDM) may crack between the filter body and the filter cap, possibly resulting in low fuel pressureFuel system301Part replacement
14V-495Aug 11, 2014Insufficient compression in the engine wiring harness splices to the Manifold Absolute Pressure (MAP) sensor may provide incorrect signals to the…Electrical system133,227Part replacement
14V-403Jul 2, 2014Panorama roof glass may not be properly bonded to the attaching bracketVisibility and wipers1,867Part replacement
14V-239May 7, 2014Due to an assembly misalignment between the exterior door handle and the door outer panel, the affected vehicles have doors that may be difficult…Structure581,986Inspection
14V-237May 7, 2014In the affected vehicles, the restraint control module (RCM) may have errors in the programming software which may result in a delayed deployment…Airbags594,785Software update
14V-164Apr 2, 2014Driver and passenger seatback assemblies may have been produced with sub-standard weld joints used to attach the seat back recliner mechanism to…Seats43,135Part replacement
Source: NHTSA ODI recalls file.
Owner complaints

What owners reported about the 2014 Ford Escape

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

2,087 complaints on file, page 1 of 105.

  1. Filed Oct 1, 2026Failure Sep 30, 2026Columbia, SCElectrical system, EngineFire

    At first, I just bought it two weeks ago. It was smoke coming from the engine and there was no coolant. The coolant wasn’t holding in the car now I was driving last night. I had coolant in it and there was just flames coming out by where the Oil is

    NHTSA complaint 11768215
  2. Filed Sep 28, 2026Failure Sep 20, 2026Madison, WIEngine

    My car warned me via service light that there was low coolant in my car, so I went to go get it topped off but the guys at valvoline said my coolant was almost completely full. I continued to drive it since the service light turned off, but when I drove it a day later, it suddenly warned me that my car was over heating and I needed to stop immediately. A local mechanic said that my head gasket failed and my coolant hose was leaking. My car only warned me once of the coolant being low, then the light turned off until my head gasket blew.

    NHTSA complaint 11767576
  3. Filed Sep 28, 2026Failure Sep 20, 2026Madison, WIEngine

    My car warned me via service light that there was low coolant in my car, so I went to go get it topped off but the guys at valvoline said my coolant was almost completely full. I continued to drive it since the service light turned off, but when I drove it a day later, it suddenly warned me that my car was over heating and I needed to stop immediately. A local mechanic said that my head gasket failed and my coolant hose was leaking. My car only warned me once of the coolant being low, then the light turned off until my head gasket blew.

    NHTSA complaint 11767575
  4. Filed Sep 21, 2026Failure Jul 5, 2026Brooksville, FLEngine

    In the ford escape, when the remote start is activated. The car will show as overheating. I was told it was a known issue with ford. This occurred twice resulting in over $1900 in towing and repairs. Those repairs did not fix issue as 4 weeks later it did it again.

    NHTSA complaint 11765816
  5. Filed Sep 17, 2026Failure Sep 15, 2026Liberty, MOEngine

    Car is eating antifreeze with no visible leaks. The vehicle overheats if not enough antifreeze. I had to use stop leak just to keep the antifreeze from leaking. The vehicle had a recall fix in 2018 for coolant intrusion by the previous owner but problem is occurring again. Have asked multiple ford dealerships to help but they said the warranty is expired but after doing research I saw that even after a recall occurs if the problem was not fixed even after a warranty expires the company is still liable for repairs. I would like to make a complaint because I feel as if Ford is not honoring their recall policy. Even after correct information was given.

    NHTSA complaint 11765087
  6. Filed Sep 15, 2026Failure Sep 13, 2026104,353 milesBaxter, MNEngine and engine cooling

    The contact owns a 2014 Ford Escape. The contact stated that the check engine light and low coolant warning light were illuminated. Upon checking the coolant level, the contact discovered that the coolant reservoir was empty. The contact added coolant to the vehicle; however, the coolant disappeared and gushed back into the reservoir. Additionally, upon starting the vehicle, the vehicle hesitated to start and chugged, with a white sweet-smelling smoke coming from the tailpipe while idling. The vehicle was taken to the dealer where it was purchased, and the contact inquired about a free diagnostic test, but the dealer denied assistance. The failure mileage was approximately 104,353.

    NHTSA complaint 11764342
  7. Filed Sep 14, 2026Failure Sep 11, 2026Oklahoma City, OKEngine

    am reporting a potential safety defect involving my 2014 Ford Escape Titanium 1.6L EcoBoost. While driving, I suddenly heard a pop/burst from under the hood. The vehicle then began producing white smoke/steam. There were no warning lights or temperature warnings before the smoke began. The high-temperature/overheating warning appeared only after the vehicle was already smoking/steaming. I immediately pulled over and stopped the vehicle. Green coolant had sprayed throughout the engine compartment. An independent repair shop confirmed that the plastic return-side heater-hose union/connector broke, causing a severe coolant leak. The shop recommended replacing the connector and coolant, performing a cooling-system pressure test, and a combustion leak test to check for possible engine damage. This failure created a safety risk because the vehicle suddenly lost coolant while being driven and gave almost no advance warning before overheating. The vehicle has not been inspected by Ford for this specific failure. I am concerned because these symptoms appear similar to the coolant-loss/overheating concerns addressed by Ford Safety Recall 17S09 involving certain 2014 Ford Escape 1.6L EcoBoost vehicles. My VIN is not currently listed in that recall. I am reporting this so NHTSA can determine whether similar sudden cooling-system failures are occurring in vehicles outside the original recall population.

    NHTSA complaint 11764180
  8. Filed Sep 9, 2026Failure Aug 23, 2026Saint Louis, MOEngine

    My coolant mixing with the oil cause a severe overage. This is what I understood my recall to be about but the FORD dealership refused to fix it on June 1st. Now I’m subject to a very expensive car repair.

    NHTSA complaint 11763228
  9. Filed Sep 7, 2026Failure Sep 1, 2024Ellijay, GAUnknown or other

    I have been sending email for 2 years. I did not know I could use this form. The back up camera that helps me back up does not operate. Sometimes it show upside down or is not available at all. This is a safety issue for me to operate my vehicle.

    NHTSA complaint 11762510
  10. Filed Aug 30, 2026Failure Aug 16, 2026Leesburg, VAPower train

    When I was about to park, the transmission failed. I couldn’t reverse, and it got stuck in Neutral. I wasn’t able to shift it into Park. When the mechanic came, he said the shifter cable bushing was faulty, which was exactly the part covered by the recall they had previously done.

    NHTSA complaint 11760815
  11. Filed Aug 26, 2026Failure Aug 19, 2026100,194 milesFort Myers, FLSpeedometer/odometer

    The contact owns a 2014 Ford Escape. While driving at an undisclosed speed, the vehicle lost ABS functionality, and the instrument panel was blank. The vehicle was taken to a local dealer, where it was diagnosed and determined that the instrument panel needed to be replaced and brake system repair was needed. The contact was informed that the part was no longer being manufactured. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 100,194.

    NHTSA complaint 11759721
  12. Filed Aug 25, 2026Failure Aug 23, 2026138,000 milesBerwyn, ILSpeedometer/odometer

    Odometer Fraud. The contact purchased a 2014 Ford Escape. The contact stated that while her husband was attempting to register the vehicle, he discovered a mileage discrepancy on the title of the vehicle. The vehicle was a private sale through Facebook Marketplace. The contact reported the issue to the local Police Department. At the time of purchase, the vehicle mileage was 96,105, and at the time of registration, it was discovered that the mileage was 138,000.

    NHTSA complaint 11759525
  13. Filed Aug 19, 2026Failure Aug 19, 2026Sa Bernardino, CAElectrical system, Fuel/propulsion system, Power train

    When im driving sometimes it stalls. I give it gas and car wount go. It only idles.

    NHTSA complaint 11758108
  14. Filed Aug 10, 2026Failure Aug 1, 2024Indianapolis, INUnknown or other

    1. My backup camera is malfunctioning. 2. I use it for visual safety when I put my car in reverse. 3. The back up camera either does not work or it shows the image upside down. It has not been confirmed by a dealership because it is easy to identify by me. 4. No, it has not been inspected by anyone else. On line, the 2014 Ford Escape Titanium has been identified with these issues however, for some reason my VIN (vehicle) is not on the list for recall. 5. My camera first started malfunctioning IN 2024. I can not have it looked at except at my expense which does not seem appropriate since others of the same year, make and model have been recalled due to the same issue.

    NHTSA complaint 11755939
  15. Filed Jul 30, 2026Failure Jul 22, 202655,355 milesGrants Pass, ORBack over prevention

    The contact owns a 2014 Ford Escape. The contact stated that the vehicle was taken for routine service, and the dealer diagnosed the vehicle and determined that the back-over prevention camera had failed. The mechanic stated that the screen displayed a reversed, inverted, or distorted image. The certified mechanic also became aware that the camera intermittently displayed a black screen before showing an inverted image. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 55,355.

    NHTSA complaint 11753790
  16. Filed Jul 29, 2026Failure Jul 21, 2026West Bend, WIEngine

    Coolant leak into the cylinder causing engine failure and need to replace the engine, it is not possible to fix this, must replace engine.

    NHTSA complaint 11753420
  17. Filed Jul 28, 2026Failure Jul 8, 2026Joliet, ILSteering

    While driving the steering wheel stopped returning to center when in turns and also would occasionally get "stuck" in the turn. A few days after this began, was out driving, notice flashed "power steering failure" and then the steering wheel was not able to be turned. Turned off and restarted the vehicle, the steering wheel would not budge. Had it towed to a nearby mechanic, told me that it was not the power steering but that something inside the steering rack had broken. He stated that he had never seen that before, where the wheel would not budge at all. $1,750 later and it's fixed and running fine. Why was this issue not looked into for safety purposes? Thankfully I was on a straight road and not needing to turn going 45mph.

    NHTSA complaint 11753384
  18. Filed Jul 23, 2026Failure Jul 20, 202684,000 milesSaint Charles, ILLatches/locks/linkages

    The contact owns a 2014 Ford Escape. The contact stated that while the vehicle was parked, the front passenger's side door failed to latch or lock as intended. The dealer was made aware of the failure. The contact was informed that the repair was not covered under a recall. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact referenced an unknown recall; however, the VIN was not associated with a recall related to the failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 84,000.

    NHTSA complaint 11752356
  19. Filed Jul 21, 2026Failure Jun 24, 2026Centerline, MIElectrical system, Unknown or other

    Rear camera intermittently does not work properly. Multiple incidents of the rear camera flickering off and on when in reverse, image is sometimes upside down, or the rear camera doesn't work at all.

    NHTSA complaint 11751930
  20. Filed Jul 13, 2026Failure Jul 11, 2026Whiting, NJEngine, Unknown or other

    Coolant is leaking and overheats all the time. It has the 1.6l engine and is being grouped with the 2.0 engine.

    NHTSA complaint 11750053
Source: NHTSA ODI complaints file.
Investigations

2 NHTSA investigations on file

  • RQ19005 Recall query, Latches and locks
    Door Latch Failures
    Opened Dec 19, 2019, closed Feb 7, 2022 · led to a recall
  • PE16001 Preliminary evaluation, Latches and locks
    Door Latch Failure
    Opened Jan 16, 2016, closed Oct 29, 2016 · led to a recall
Source: NHTSA ODI investigations file.
Service bulletins

146 manufacturer communications cover this model year

Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.

  • 25H05 S1 Apr 29, 2026 · Other
    Harvest Program 25H05 – Supplement #1 Certain 2011-2021 Model Year Vehicles Software Verification Harvest Program
  • 25B61 Feb 17, 2026 · Other
    Certain 2013-2014 Model Year Escape and 2013-2016 Fusion Vehicles Equipped with a 6F35 Transmission Shift Cable Bushing Inspection and Protective Service Cap Installation
  • SSM 54601 Feb 24, 2026 · Service Bulletin/Repair Instructions
    Ford and Lincoln vehicles equipped with wired keyless entry keypad systems and accessory wireless keyless entry keypad systems may or may not come with a wallet card containing the master code. Unlike the integrated wired keypad, the accessory wireless keyp…
  • 25H05 Nov 19, 2025 · Other
    This is a proactive investigation program by Ford Motor Company to inspect a limited number of affected vehicles that are customer-owned. Ford is voluntarily conducting this program to evaluate the software currently installed on one or more electronic mo…
  • SSM 53176 Nov 27, 2024 · Service Bulletin/Repair Instructions
    Some 2013-2016 Escape vehicles may exhibit an ABS warning indicator with diagnostic trouble code (DTC) U2300 after the ABS module is replaced.
  • SSM 53040 Oct 10, 2024 · Service Bulletin/Repair Instructions
    While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions. …
  • SSM 52476 Apr 24, 2024 · Service Bulletin/Repair Instructions
    All accessory stick-on keyless entry keypads come with a wallet card containing the master code. If the accessory keypad was factory installed, this card will be placed in the glove box and should be handed to the vehicles owner during initial delivery. Un…
  • SSM 51536 Apr 4, 2023 · Service Bulletin/Repair Instructions
    For 2000-2024 Ford and Lincoln vehicles, swapping a module from a vehicle for diagnosis purposes is likely to cause errors and is not recommended. It is also not recommended to order a replacement module using a vehicle identification number (VIN) from a di…
  • SSM 51261 Dec 16, 2022 · Service Bulletin/Repair Instructions
    Some Ford and Lincoln vehicles may exhibit noise when the brakes are applied. When diagnosing and repairing brake noise conditions, use the Workshop Manual (WSM) and the appropriate pinpoint test in section 206-00. The brake rotors should only be machined i…
  • SSM 51181 Nov 4, 2022 · Service Bulletin/Repair Instructions
    Some 2013-2016 Escape/Fusion/MKZ vehicles may display an error message when updating the All Wheel Drive-ATC Barcode using the IDS service function after installing a new rear drive unit assembly (RDU) or active torque coupling (ATC) clutch assembly. To pre…
  • SSM 51120 Oct 6, 2022 · Service Bulletin/Repair Instructions
    Some Ford and Lincoln vehicles may exhibit noise when the brakes are applied. When diagnosing and repairing brake noise conditions, use the Workshop Manual (WSM) and the appropriate pinpoint test in section 206-00. The brake rotors should only be machined i…
  • SSM 50804 May 24, 2022 · Service Bulletin/Repair Instructions
    Some 2013-2023 Ford or Lincoln vehicles with modems activated through FordPass or LincolnWay may experience 12 volt battery drain symptoms when the customer uses non-Ford/Lincoln phone applications as an alternate channel to access vehicle commands such as …
  • TSB 22-2066 Apr 26, 2022 · Service Bulletin/Repair Instructions
    Some 2013-2016 Fusion, 2013-2018 C-MAX, 2014-2019 Escape, 2014-2021 Transit Connect, and 2015-2018 Edge vehicles may indicate an incorrect shifter lever position. This may be due to the bushing at the transmission end of the shifter lever cable resulting in…
  • TSB 22-2104 Mar 21, 2022 · Service Bulletin/Repair Instructions
    This article supersedes TSB 21-2236 to update the models and year affected. Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2013-2022 Escape, 2015-2018 Focus, 2015-2019 MKC, 2015-2022 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2022 F-Super Duty,…
  • TSB160066 Apr 20, 2016 · Service Bulletin/Repair Instructions
    Touchscreen navigation system - arabic language - blank screen
  • TSB160045 Mar 17, 2016 · Service Bulletin/Repair Instructions
    2.0L Ecoboost - Fuel odor
  • TSB160043 Oct 14, 2013 · Service Bulletin/Repair Instructions
    6F35 Transmission - Fluid leak at left side halfshaft seal - built on or before 10/14/2013
  • TSB160033 Jan 22, 2016 · Service Bulletin/Repair Instructions
    Wind or whistle noise from exterior mirror(s) at highway speed - buklt on or before 01/22/2016
  • TSB160031 Aug 1, 2013 · Service Bulletin/Repair Instructions
    2.0L GTDO - Illuminated MIL with DTC p2096 - Built on 09/01/2012 and through 08/01/2013
  • TSB160001 Feb 5, 2016 · Service Bulletin/Repair Instructions
    49 CFR Part 579.5 Monthly Communications - March 2016 Air bag warning light illuminated with diagnostic trouble code (DTC) B141B and/or B141C
  • LTR3756 Feb 5, 2016 · Service Bulletin/Repair Instructions
    49 CFR Part 579.5 Monthly Communications - January 2016
  • TSB150162 Oct 21, 2015 · Service Bulletin/Repair Instructions
    1.6L GTDI - Lack of power with MIL Illuminated - DTCS P0234, P0245, P0246 And/Or P0299. Some 2013-2016 Escape 2014-2016 Fiesta ST, and 2013-2014 Fusion vehicles equipped with a 1.6L Gasoline Turbocharged Direct Injection (GTDI) engine may exhibit a lack of …
  • SSM 50064 Aug 25, 2021 · Service Bulletin/Repair Instructions
    Some 2013-2021 Ford and Lincoln vehicles may exhibit noise when the brakes are applied. When diagnosing and repairing brake noise conditions, use the Workshop Manual (WSM) and the appropriate pinpoint test in section 206-00. The brake rotors should only be …
  • TSB 21-2236 Jul 22, 2021 · Service Bulletin/Repair Instructions
    Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2013-2021 Escape, 2015-2018 Focus, 2015-2019 MKC, 2015-2021 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2021 F-Super Duty, 2018-2021 EcoSport/Expedition, 2019-2021 Ranger/Nautilus, 2021 Bronco Sport…
  • TSB 21-2152 May 18, 2021 · Service Bulletin/Repair Instructions
    Some 2013-2016 Fusion, 2013-2018 C-MAX, 2014-2019 Escape, 2014-2021 Transit Connect, and 2015-2018 Edge vehicles may indicate an incorrect shifter lever position. This may be due to the bushing at the transmission end of the shifter lever cable resulting in…
  • TSB 21-2033 Mar 10, 2021 · Service Bulletin/Repair Instructions
    Some 2013-2016 Fusion, 2013-2018 C-MAX, 2013-2019 Escape, 2014-2021 Transit Connect, and 2015-2018 Edge vehicles may indicate an incorrect shifter lever position. This may be due to the bushing at the transmission end of the shifter lever cable resulting in…
  • 16-0066 Apr 20, 2016 · Service Bulletin/Repair Instructions
    Some 2012-2016 vehicles equipped with a touchscreen navigation system and the language set to Arabic may exhibit a blank screen. This may be the result of the ribbon cables not being fully seated inside the front display interface module (FDIM) or an improp…
  • SSM 49210 Sep 25, 2020 · Service Bulletin/Repair Instructions
    Some 2009-2020 Ford and Lincoln vehicles equipped with turbochargers may exhibit an oil leak from the turbocharger oil supply or return tubes, O-rings or 6.7L pedestal gasket. Although oil may collect on the turbocharger, it is very rare for a turbocharger …
  • TSB 20-2171 May 18, 2020 · Service Bulletin/Repair Instructions
    Some 2013-2018 C-Max, 2013-2020 Escape/Fusion/MKZ, 2015-2018 Focus,2015-2019 MKC, 2015-2020 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2020 F-Super Duty, 2018-2020 EcoSport/Expedition, 2019-2020 Ranger/Nautilus vehicles may experience seat p…
  • SSM 48619 Mar 9, 2020 · Service Bulletin/Repair Instructions
    SSM 48619 - Various Vehicles - Perimeter Alarm Armed And Original Vehicle Keys Cannot Be Accessed to Enter Vehicle - CAN Protection Strategy Some 2013-2016 Model Year Vehicles may exhibit a concern in which the Perimeter Alarm is active and the original …
  • SSM 48397 Dec 11, 2019 · Service Bulletin/Repair Instructions
    Some 2013-2015 Fusion/MKZ/Escape/MKC with a 1.6L GTDI, 1.5L GTDI, or 2.0L GTDI may exhibit a lack of power, loss of power, or stall when placed in gear with DTCs P00C6, P0087, P008A, P008B, P018C, or P018D. If normal diagnosis leads to a biased or failed Fu…
  • TSB 19-2287 Sep 23, 2019 · Service Bulletin/Repair Instructions
    Some 2013-2016 Escape vehicles equipped with a 1.6L EcoBoost engine may exhibit a lack of cooling caused by the A/C inlet line breaking at the compressor. This may be due to the oil cooler coolant lines exerting excess pressure on the A/C inlet line. When r…
  • SSM 48135 Aug 14, 2019 · Service Bulletin/Repair Instructions
    Some 2013-2020 vehicles equipped with an EVDC air conditioning (A/C) compressor may exhibit poor A/C performance/improper climate function. To support the proper diagnosis of this compressor, the EVDC control valve tester has been provided to each U.S. deal…
  • SSM 48130 Aug 9, 2019 · Service Bulletin/Repair Instructions
    Some 2010-2020 vehicles may exhibit distorted glass with a subtle orange peel pattern or streaking etched into the surface. This is caused by hydrofluoric acid which is used in some car wash solutions as a cleaning agent. Hydrofluoric acid can attack the gl…
  • SSM 48123 Aug 7, 2019 · Service Bulletin/Repair Instructions
    For Ford and Lincoln vehicles that require positive or negative battery terminal replacement, it is not necessary to replace the complete battery cable harness (14300 and 14301) for this concern. Positive battery cable clamp BT4Z-14450-AA and negative batte…
  • SSM 47976 May 10, 2019 · Service Bulletin/Repair Instructions
    On vehicles equipped with an automatic transmission it is imperative that the converter pilot hub be greased with Motorcraft Multi-Purpose Grease Spray XL-5-A even if grease was not applied from the factory. Also verify that the engine/transmission alignmen…
  • SSM 47948 Apr 26, 2019 · Service Bulletin/Repair Instructions
    SSM 47948 - 2010-2019 Various Vehicles - Turbocharged Engines - Oil Supply Filter Replacement When Replacing The Turbocharger Or The Turbocharger Oil Supply Tube For 2010-2019 vehicles equipped with turbocharged engines, when diagnosing and/or replacing tu…
  • SSM 47850 Apr 26, 2019 · Service Bulletin/Repair Instructions
    Some 2013-2019 vehicles equipped with a EVDC air conditioning (A/C) compressor may exhibit poor A/C performance/improper climate function and/or a diagnostic trouble code (DTC) P06A0 in the powertrain control module (PCM). To support the proper diagnosis of…
  • TSB 19-2100 Apr 11, 2019 · Service Bulletin/Repair Instructions
    Some 2013-2015 Escape vehicles equipped with a 1.6L EcoBoost engine may exhibit an illuminated malfunction indicator lamp (MIL) and/or a transmission malfunction service now warning with only diagnostic trouble codes (DTCs) P0741 and/or P1744 stored in the …
  • TSB 19-2017 Feb 5, 2019 · Service Bulletin/Repair Instructions
    Some all-wheel drive (AWD) 2013-2018 Escape vehicles equipped with 1.5L/1.6L/2.0L EcoBoost/Fusion vehicles equipped with 2.0L/2.7L EcoBoost/MKZ vehicles equipped with 2.0L EcoBoost, 2017-18 MKZ vehicles equipped with 3.0L EcoBoost, 2015-2018 MKC vehicles eq…
  • SSM 47875 Mar 18, 2019 · Service Bulletin/Repair Instructions
    Some 2014-2019 Escape, 2014-2018 C-MAX, Focus, and Transit Connect vehicles not equipped with an auto start/stop system may exhibit an inability to program and/or no electrical power after installation of a service part body control module (BCM). Inspect th…
  • SSM 47858 Mar 14, 2019 · Service Bulletin/Repair Instructions
    Some 2013-2018 Escape vehicles may exhibit damaged or delaminated bushing(s) on the rear suspension front lower arm (dog bone). If the rear suspension front lower arm requires replacement, an updated part is available through the parts catalog. Refer to Wor…
  • TSB 19-2017 Feb 5, 2019 · Service Bulletin/Repair Instructions
    Some all-wheel drive (AWD) 2013-2018 Escape vehicles equipped with 1.5L/1.6L/2.0L EcoBoost/Fusion vehicles equipped with 2.0L/2.7L EcoBoost/MKZ vehicles equipped with 2.0L EcoBoost, 2017-18 MKZ vehicles equipped with 3.0L EcoBoost, 2015-2018 MKC vehicles eq…
  • SSM 47749 Jan 17, 2019 · Service Bulletin/Repair Instructions
    Some 2012-2019 Vehicles may require repairs to the Smartlink system. Smartlink is a Ford Licensed Accessory which has a warranty provided by the accessory manufacturer. Warranty replacement parts for Smartlink that are ordered through Ford are not reimbursa…
  • SSM 47710 Dec 14, 2018 · Service Bulletin/Repair Instructions
    Some 2014-2015 Escape, 2015 C-Max and Focus vehicles equipped with integrated remote start may exhibit an illuminated MIL with diagnostic trouble code (DTC) P0116 in the powertrain control module (PCM) immediately following a remote start event. Vehicles ma…
  • SSM 47703 Dec 10, 2018 · Service Bulletin/Repair Instructions
    Some 2014-2019 Escape, 2014-2018 C-MAX,Focus, and Transit Connect vehicles may exhibit a concern of not able to program and/or no electrical power after installation of a service part Body Control Module(BCM). Inspect the BCM for the presence of fuse F88. I…
  • TSB 18-2361 Dec 4, 2018 · Service Bulletin/Repair Instructions
    Some 2013-2018 C-Max, 2013-2019 Escape/Fusion/MKZ, 2015-2018 Focus, 2015-2019 Edge/F150/MKC/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017 Super Duty, 2018-2019 EcoSport/Expedition, and 2019 Nautilus vehicles may experience seat pan looseness, lateral mov…
  • SSM 47678 Nov 21, 2018 · Service Bulletin/Repair Instructions
    2013-2019 Escape and 2015-2019 MKC vehicles equipped with a power roof opening panel will exhibit a small vent opening position of 5 mm (.197 in). This is the normal vent position for optimal noise, vibration, harshness (NVH) and windnoise qualities. When t…
  • SSM 47662 Nov 14, 2018 · Service Bulletin/Repair Instructions
    For 2010-2019 vehicles equipped with turbocharged engines, when diagnosing and/or replacing turbo related concerns, all steps within the Workshop Manual (WSM) procedure must be followed including replacement of all mandatory discarded parts. For all turboch…
  • SSM 47634 Nov 1, 2018 · Service Bulletin/Repair Instructions
    Some 2013-2019 Escape and 2015-2019 MKC vehicles may exhibit a vibration attributed to the tires. Prior to performing any road force balancing procedures or related diagnosis, make sure the vehicle tire pressure is correct and is driven a minimum of 24 Km (…
  • SSM 47508 Sep 10, 2018 · Service Bulletin/Repair Instructions
    Some 2014-2018 Escape vehicles may exhibit a concern of not able to program and/or no electrical power after installation of a service part BCM. Inspect the BCM for the presence of fuse F88. If the fuse is missing, install the correct size replacement fuse …
  • TSB 18-2314 Oct 18, 2018 · Service Bulletin/Repair Instructions
    Some 2013-2016 Escape vehicles equipped with a 1.6L EcoBoost engine may exhibit a lack of cooling caused by the A/C inlet line breaking at the compressor. This may be due to the oil cooler coolant lines exerting excess pressure on the A/C inlet line. When r…
  • TSB 18-2255 Aug 23, 2018 · Service Bulletin/Repair Instructions
    Some 2013-2018 Escape vehicles equipped with 1.5L/1.6L/2.0L EcoBoost, 2013-2018 Fusion vehicles equipped with 2.0L/2.7L EcoBoost, 2013-2018 MKZ vehicles equipped with 2.0L EcoBoost, 2017-18 MKZ vehicles equipped with 3.0L EcoBoost, 2015-2018 MKC vehicles eq…
  • SSM 47430 Jul 26, 2018 · Service Bulletin/Repair Instructions
    If a trailer hitch receiver is installed on a 2013-2018 Escape or 2015-2019 MKC vehicle equipped with a hands-free liftgate, the hands-free liftgate function will become inoperative. Hands-free liftgate function can be restored by replacing the existing han…
  • SSM 47416 Jul 18, 2018 · Service Bulletin/Repair Instructions
    Some 2013-2018 Escape vehicles may exhibit damaged or delaminated bushing(s) on the rear suspension front lower arm (dog bone). If the rear suspension front lower arm requires replacement, an updated part BV6Z-5500-D with a solid bushing is available. Refer…
  • SSM 47009 Jan 10, 2018 · Service Bulletin/Repair Instructions
    The Accessory (Wireless) Keyless Entry Keypad can only be used with vehicles that are factory built with Remote Keyless Entry (RKE). The master code for the Accessory (Wireless) Keyless Entry Keypad can be retrieved from FMCDealer - Parts and Service - Part…
  • SSM 47000 Jan 8, 2018 · Service Bulletin/Repair Instructions
    Some 2013-2018 Escape/Fusion/MKZ vehicles equipped with 2.5L or 1.5L/2.0L/3.0L Ecoboost engine, 2015-2018 MKC/Edge/Explorer vehicles equipped with 2.0L/2.3L/2.7L EcoBoost engine, 2016-2018 MKX vehicles equipped with 2.7L Ecoboost engine, 2017-2018 Continent…
  • SSM 47009 Jan 10, 2018 · Service Bulletin/Repair Instructions
    The Accessory (Wireless) Keyless Entry Keypad can only be used with vehicles that are factory built with Remote Keyless Entry (RKE). The master code for the Accessory (Wireless) Keyless Entry Keypad can be retrieved from FMCDealer - Parts and Service - Part…
  • SSM 47000 Jan 8, 2018 · Service Bulletin/Repair Instructions
    Some 2013-2018 Escape/Fusion/MKZ vehicles equipped with 2.5L or 1.5L/2.0L/3.0L Ecoboost engine, 2015-2018 MKC/Edge/Explorer vehicles equipped with 2.0L/2.3L/2.7L EcoBoost engine, 2016-2018 MKX vehicles equipped with 2.7L Ecoboost engine, 2017-2018 Continent…
  • SSM 47234 Apr 13, 2018 · Service Bulletin/Repair Instructions
    Some 2013-2016 Escape and 2016 Focus, Transit and Transit Connect vehicles equipped with a front control display interface module (FCDIM) may exhibit the inability to store AM/FM presets, select AM/FM presets and/or erratic preset button operation. Reprogra…
Source: NHTSA manufacturer communications files.