2015 Ford Escape

1,106 complaints on file, page 1 of 56.

1. Filed Sep 29, 2026Failure Sep 2, 2026fisherville, KYUnknown or other, Visibility/wiper

   Backing out of parking place at Kroger and camera not working almost hit a pedestrian.

   NHTSA complaint 11767655
2. Filed Sep 28, 2026Failure Oct 13, 202579,442 milesLebanon, INBack over prevention

   The contact owns a 2015 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while shifted into reverse(R), the camera displayed a distorted image, a reversed image, or failed to display an image. The message that the camera needed to be serviced was displayed. The dealer was contacted. The dealer informed the contact that only Mustang vehicles were receiving the recall repair. The manufacturer was made aware of the issue. The failure mileage was 79,442.

   NHTSA complaint 11767446
3. Filed Sep 28, 2026Failure Sep 26, 202689,000 milesGilbert, AZBack over prevention

   The contact owns a 2015 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while reversing, the rear-view camera displayed an upside-down or blank image. The failure mileage was approximately 89,000.

   NHTSA complaint 11767335
4. Filed Sep 25, 2026Failure Oct 13, 202551,000 milesSouthampton, PABack over prevention

   The contact owns a 2015 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while reversing, the rear-view camera displayed a distorted or blank image. The dealer was made aware of the failure but confirmed that parts were not yet available. The failure mileage was approximately 51,000.

   NHTSA complaint 11766880
5. Filed Sep 24, 2026Failure Sep 11, 202674,000 milesNaples, FLEngineFire2 injured

   The contact owned a 2015 Ford Escape. The contact stated while the vehicle was parked, her husband became aware that there was fire coming from under the hood. The fire was three feet high. The contact's husband attempted to extinguish the fire. The Fire Department arrived on scene and extinguished the fire. The vehicle was consumed by the fire. The fire inspector informed the contact that the source of the fire was inconclusive. The contact stated that the fire caused damage to the garage. The contact and husband sustained smoke inhalation. The contact stated that the fire had occurred immediately after the vehicle was parked and the contact's husband had exited the vehicle and entered the residence. The vehicle was deemed a total loss by the insurance company. A Police report was filed. In addition, after researching, the VIN had an unrepaired recall repair, NHTSA Campaign Number: 15V436000 (Electrical System). The contact stated that the vehicle was purchased in 2015, the check engine warning light was illuminated and remained illuminated. The vehicle was taken to the dealer several times, but the failure was not diagnosed. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 74,000.

   NHTSA complaint 11766710
6. Filed Sep 24, 2026Failure Sep 24, 202692,000 milesLittleton, COBack over prevention

   The contact owns a 2015 Ford Escape. The contact stated that while attempting to reverse, the rear-view camera became inoperable. The contact stated that the rear-view camera image appeared upside down, and the “Camera Not Available” message was displayed. The contact stated that occasionally the camera failed to function or display an image. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, parts were not yet available. The vehicle was taken to the dealer but was not diagnosed or repaired. The dealer confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount for the recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 92,000.

   NHTSA complaint 11766625
7. Filed Sep 23, 2026Failure May 1, 2026Washington, ILBack over prevention

   The contact owns a 2015 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while her son was reversing the vehicle, the rear-view camera displayed a blank image. The contact's son later shattered the display screen. The dealer was made aware of the failure but confirmed that parts were not yet available.

   NHTSA complaint 11766371
8. Filed Sep 22, 2026Failure Oct 1, 2025Santa Rosa, CAUnknown or other

   Received " IMPORTANT SAFETY RECALL'" dated October 2025. I year later still not repaired.

   NHTSA complaint 11766220
9. Filed Sep 22, 2026Failure Sep 22, 202380,000 milesNew Castle, PABack over prevention

   The contact owns a 2015 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while reversing, the rear-view camera was intermittently inoperable, and a message was displayed to contact the dealer. The dealer was contacted several times and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 80,000.

   NHTSA complaint 11766066
10. Filed Sep 22, 2026Failure Oct 13, 2025Indianapolis, INBack over prevention, Service brakes

    The contact owns a 2015 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while in reverse and depressing the brake pedal, there was a squeaking sound coming from the vehicle. The vehicle was taken to a certified mechanic, and the brake pads were replaced; however, the failure persisted. The back over prevention camera failed to produce an image while in reverse. The dealer was contacted about the recall and confirmed that another letter would be sent once the remedy was available.

    NHTSA complaint 11766046
11. Filed Sep 18, 2026Failure Oct 13, 202595,000 milesSan Pablo, CABack over prevention

    The contact owns a 2015 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (BACK OVER PREVENTION); and the local dealer was contacted; however, the vehicle was not repaired because the parts were not yet available. The contact stated that while reversing the rear-view camera displayed a blank or distorted image. The message "Camera not Available - Please contact your local Dealer" was displayed. The contact stated that the manufacturer failed to repair the vehicle in a reasonable amount of time. The failure mileage was 95,000.

    NHTSA complaint 11765402
12. Filed Sep 18, 2026Failure Mar 18, 202699,000 milesWhittier, CABack over prevention

    The contact owns a 2015 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while reversing, the rear-view camera displayed a blank or distorted image, with the message "Camera Unavailable" displayed. The local dealer and Ken Grody Ford Buena Park (6211 Beach Blvd, Buena Park, CA 90621) were contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue by phone. The failure mileage was approximately 99,000.

    NHTSA complaint 11765355
13. Filed Sep 18, 2026Failure Jan 14, 202565,300 milesAnkeny, IABack over prevention

    The contact owns a 2015 Ford Escape. The contact stated that while reversing, the rear-view camera displayed a distorted image. In addition, the message “Rear-view Camera Unavailable” was displayed. The vehicle was taken to an independent mechanic where it was diagnosed with a rear-view camera display failure. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The manufacturer was contacted by phone and made aware of the failure. The failure mileage was approximately 65,300.

    NHTSA complaint 11765323
14. Filed Sep 17, 2026Failure Jul 24, 2026Wataga, ILBack over prevention

    See attached document for complaint.

    NHTSA complaint 11765022
15. Filed Sep 15, 2026Failure Sep 30, 2024120,000 milesPhoenix, AZBack over prevention

    The contact owns a 2015 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to complete the recall repair was not yet available. The contact stated that on several occasions while in reverse(R), the rear-view camera image was inverted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was taken to a dealer, where it was diagnosed and determined that the rear-view camera needed to be replaced. The manufacturer was not notified of the failure. The failure mileage was approximately 120,000.

    NHTSA complaint 11764515
16. Filed Sep 15, 2026Failure Sep 15, 202667,000 milesCamas, WABack over prevention

    The contact owns a 2015 Ford Escape. The contact stated that while reversing, the rear-view camera became inoperable. The contact stated that the rear-view camera image was blank, and the message "Camera Not Available" was displayed. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The approximate failure mileage was 67,000.

    NHTSA complaint 11764508
17. Filed Sep 15, 2026Failure Sep 15, 2025140,000 milesWoodbridge, CTBack over prevention

    The contact owns a 2015 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not available. The contact stated that while reversing, the rear-view camera displayed a distorted or blank image. The vehicle was taken to the dealer, where the contact was advised to wait for the recall remedy letter. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 140,000.

    NHTSA complaint 11764327
18. Filed Sep 14, 2026Failure Aug 5, 2026Waukegan, ILBack over prevention

    The contact owns a 2015 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while shifted in reverse(R), the rear-view camera failed to display a clear view image.

    NHTSA complaint 11764145
19. Filed Sep 12, 2026Failure Aug 24, 2026Albuquerque, NMPower train

    I visited the dealership for a shift bushing recall service. When I checked the car after leaving, I noticed that a required part of the repair, the white cap shown in the official documentation, was missing. When I returned to let them know the job wasn't done right, the staff insisted it was done correctly. However, under Part 573 Safety Recall Report 22V-254, that cap is required to be installed.

    NHTSA complaint 11763853
20. Filed Sep 11, 2026Failure Jul 8, 2014Georgetown, KYBack over prevention

    The contact owns a 2015 Ford Escape. The contact stated that while reversing, the rear-view camera displayed a distorted image. In addition, the contact stated that the safety features were not visible on the radio screen. The dealer was contacted by phone and made aware of the failure. The vehicle was taken to the dealer where it was diagnosed with rear-view camera failure. The contact was informed that the rear-view camera needed to be replaced. The vehicle was repaired but the failure reoccurred. The dealer was contacted by phone and made aware of the failure. The contact was informed that parts were unavailable to repair the vehicle. The contact was informed that parts would be unavailable until 2027. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Protection); however, the part was unavailable.

    NHTSA complaint 11763595