Model year

2016 Ford Escape

SUV, gasoline, 4x2, built in United States. Owner complaints on file from Oct 1, 2015 to Oct 1, 2026.

Recall campaigns covering this model year44.49M vehicles or units across those campaigns
Owner complaints1,13527.7 times the median 2016 suv
Severity index4.32016 suvs average 6.0
First 24 months74Complaints in its first two years
Complaints over time

Complaints about the 2016 Ford Escape peaked in 2022, with 157 filed

Owner complaints about this model year, by the year they were filed with NHTSA.

0100200300201520162017201820192020202120222023202420252026246
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

28% of complaints about the 2016 Ford Escape name powertrain

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

Powertrain
320
Engine and cooling
245
Back-over prevention
225
Electrical system
94
Steering
73
Fuel system
70
Speed control
32
Wheels
32
Airbags
24
Brakes
21
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

4 recall campaigns cover the 2016 Ford Escape

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2016 Ford Escape
CampaignFiledSubjectComponentVehiclesRemedy
26V-011Jan 15, 2026Engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged inEquipment116,672Part replacement
25V-695Oct 13, 2025Rearview camera may display a distorted, intermittent, or blank image when the vehicle is in reverseBack-over prevention1,448,655Part replacement
22V-413Jun 10, 2022Bushing that attaches the shifter cable to the transmission may degrade or detachPowertrain2,925,968Part replacement
17V-398Jun 26, 2017Driver's knee airbag modules installed in these vehicles were produced without the inflator gas generant material, and, as a result, the air bags…Airbags3Part replacement
Source: NHTSA ODI recalls file.
Owner complaints

What owners reported about the 2016 Ford Escape

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

1,135 complaints on file, page 1 of 57.

  1. Filed Oct 1, 2026Failure Sep 1, 2026Winter Garden, FLElectrical system, Unknown or other

    Rear view camera fails frequently displaying a distorted image or no image with an error message. This creates danger to all parties involved and unnecessary risk to property. Manufacturer issued a recall in October 2025 and has failed to provide a timely repair, they should face reprimand.

    NHTSA complaint 11768409
  2. Filed Oct 1, 2026Failure Aug 15, 2026Centreville, VABack over prevention

    See attached document for complaint

    NHTSA complaint 11768320
  3. Filed Oct 1, 2026Failure Sep 23, 2026Cahokia, ILWarnings, Electrical system, Unknown or other

    Recall under 25SA9 has not been remedied a whole year later. Not having my back up camera has caused safety incidents. And a few damages from things I could not see

    NHTSA complaint 11768275
  4. Filed Sep 30, 2026Failure Sep 30, 202340,000 milesElkton, MDBack over prevention

    The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while reversing, the rearview camera image was blank, inverted, or flickered on and off. The vehicle was taken to the dealer, and the contact was informed that parts were unavailable for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 40,000.

    NHTSA complaint 11768107
  5. Filed Sep 30, 2026Failure Aug 22, 2026Melbourne, FLBack over prevention

    See attached document for complaint.

    NHTSA complaint 11768072
  6. Filed Sep 30, 2026Failure Aug 10, 2026Reynoldsburg, OHBack over prevention

    See attached document for complaint.

    NHTSA complaint 11768062
  7. Filed Sep 29, 2026Failure Sep 29, 202667,000 milesFairlawn, OHBack over prevention

    The contact owns a 2016 Ford Escape. The contact stated that while attempting to reverse, the rear-view camera became inoperable. The contact stated that the rear-view camera image intermittently appeared and disappeared. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The dealer was contacted. The vehicle was not diagnosed or repaired. The dealer confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure, and a case was opened. The approximate failure mileage was 67,000.

    NHTSA complaint 11767791
  8. Filed Sep 29, 2026Failure Sep 29, 2026112,000 milesJeffersonville, INBack over prevention

    The contact owns a 2016 Ford Escape. The contact stated that while attempting to reverse, the rear-view camera became inoperable. The contact stated that the rear-view camera image was blank. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 112,000.

    NHTSA complaint 11767735
  9. Filed Sep 28, 2026Failure Apr 28, 202694,000 milesHuntingdon, PABack over prevention

    The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while in reverse(R), the rear-view camera was intermittently inoperable. The vehicle was taken to the dealer, where it was determined that the rear-view camera needed to be replaced, but the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure by phone. The failure mileage was approximately 94,000.

    NHTSA complaint 11767354
  10. Filed Sep 25, 2026Failure Jul 25, 2026120,000 milesSnohomish, WABack over prevention

    The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while in reverse(R), the rear-view camera displayed a distorted and flickering image intermittently. The contact called the dealer and was informed that parts were only available for Mustang vehicles. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure and advised the contact to wait until the third or fourth quarter for the parts to be available. The failure mileage was approximately 120,000.

    NHTSA complaint 11766942
  11. Filed Sep 25, 2026Failure Sep 25, 2026Westland, MIBack over prevention

    The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted on two separate occasions. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

    NHTSA complaint 11766876
  12. Filed Sep 25, 2026Failure Sep 25, 202580,000 milesMaitland, FLBack over prevention

    The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while in reverse, the rear-view camera was inoperable. Additionally, the parking assist and other safety features were inoperable. The dealer was contacted and confirmed that parts were unavailable for the repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 80,000.

    NHTSA complaint 11766861
  13. Filed Sep 23, 2026Failure Sep 23, 2026Mentor On The Lake, OHBack over prevention

    The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to complete the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair.

    NHTSA complaint 11766392
  14. Filed Sep 23, 2026Failure Aug 5, 2026Mesa, COBack over prevention

    See attached document for complaint.

    NHTSA complaint 11766339
  15. Filed Sep 21, 2026Failure Sep 21, 2026Duvall, WABack over prevention

    The contact owns a 2016 Ford Escape. The contact stated that while attempting to reverse, the rear-view camera became inoperable. The contact stated that the rear-view camera image was intermittently displayed. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair.

    NHTSA complaint 11765872
  16. Filed Sep 20, 2026Failure Sep 20, 2026Spring, TXRearview system braking

    I'm complaining about NHTSA Recall 25V695. This recall letter from Ford went out in October of 2025 which was a year ago and they have still NOT fixed the issue or given any guidance about how they are going to fix it. I have called the main Ford recall number and they keep saying they currently don't have a fix or timeline for this issue. How long is this going to take. I have had many incidents where is would have been extremely helpful to have the backup camera working to avoid near accidents which is now standard with cars. Please hold them accountable and start fining them or lighting a fire under their ass to get them to move on this issue. Not having any update or fix after a year is unacceptable!!

    NHTSA complaint 11765631
  17. Filed Sep 18, 2026Failure Oct 15, 2025Fairport, NYBack over prevention

    The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (BACK OVER PREVENTION); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

    NHTSA complaint 11765399
  18. Filed Sep 18, 2026Failure Sep 18, 2026127,645 milesLeander, TXBack over prevention

    The contact owns a 2016 Ford Escape. The contact stated that while attempting to reverse, the rear-view camera became inoperable. The contact stated that the rear-view camera image intermittently functioned as needed, but occasionally there was no image displayed. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The approximate failure mileage was 127,645.

    NHTSA complaint 11765237
  19. Filed Sep 17, 2026Failure Oct 13, 2025100,000 milesComanche, TXBack over prevention

    The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to complete the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time to make the recall remedy available. The contact stated that while in reverse, the rearview camera displayed a blank screen. The failure was intermittent. The dealer was contacted and confirmed that the remedy was not yet available. The failure mileage was approximately 100,000.

    NHTSA complaint 11764941
  20. Filed Sep 17, 2026Failure Sep 20, 202381,000 milesTulsa, OKBack over prevention

    The contact owns a 2016 Ford Escape. The contact stated that while reversing, the rear-view camera displayed a blank image.Additionally, the rearview camera independently activated while the vehicle was driving forward. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to complete the recall repair was unavailable. The manufacturer was contacted by phone and made aware of the failure. The failure mileage was approximately 81,000.

    NHTSA complaint 11764938
Source: NHTSA ODI complaints file.
Investigations

NHTSA has not opened an investigation on this model year

Source: NHTSA ODI investigations file.
Service bulletins

176 manufacturer communications cover this model year

Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.

  • SSM 54601 Feb 24, 2026 · Service Bulletin/Repair Instructions
    Ford and Lincoln vehicles equipped with wired keyless entry keypad systems and accessory wireless keyless entry keypad systems may or may not come with a wallet card containing the master code. Unlike the integrated wired keypad, the accessory wireless keyp…
  • TSB 25-2570 Nov 26, 2025 · Service Bulletin/Repair Instructions
    This article supersedes TSB 24-2165 to update the TSB Service Procedure. Some vehicles listed in the Model statement above may exhibit various SYNC performance related concerns including but not limited to:  Display operation concerns  Navigation inoperat…
  • SSM 54366 Nov 12, 2025 · Service Bulletin/Repair Instructions
    Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. Pinpoint test HK in the Powertrain Control and Emissions D…
  • SSM 53176 Nov 27, 2024 · Service Bulletin/Repair Instructions
    Some 2013-2016 Escape vehicles may exhibit an ABS warning indicator with diagnostic trouble code (DTC) U2300 after the ABS module is replaced.
  • SSM 53040 Oct 10, 2024 · Service Bulletin/Repair Instructions
    While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions. …
  • TSB 24-2165 May 27, 2024 · Service Bulletin/Repair Instructions
    This article supersedes TSB 21-2175 to update the TSB Service Procedure. Some 2016 MKS, 2016-2017 Navigator, 2016-2018 F-150/Focus/C-MAX/Edge/Fiesta/MKX/Transit Connect/Mustang, 2017-2018 Continental/Fusion/MKZ, 2017-2019 Explorer, 2016-2019 Escape/MKC/Flex…
  • SSM 52476 Apr 24, 2024 · Service Bulletin/Repair Instructions
    All accessory stick-on keyless entry keypads come with a wallet card containing the master code. If the accessory keypad was factory installed, this card will be placed in the glove box and should be handed to the vehicles owner during initial delivery. Un…
  • SSM 52335 Mar 6, 2024 · Service Bulletin/Repair Instructions
    For 2015-2024 Ford and Lincoln vehicles equipped with turbocharged engines and customer concern of an engine oil leak, refer to Workshop Manual (WSM), Section 303-00 for oil leak inspection and testing methods. Ford has evaluated turbochargers replaced for …
  • SSM 51536 Apr 4, 2023 · Service Bulletin/Repair Instructions
    For 2000-2024 Ford and Lincoln vehicles, swapping a module from a vehicle for diagnosis purposes is likely to cause errors and is not recommended. It is also not recommended to order a replacement module using a vehicle identification number (VIN) from a di…
  • SSM 51261 Dec 16, 2022 · Service Bulletin/Repair Instructions
    Some Ford and Lincoln vehicles may exhibit noise when the brakes are applied. When diagnosing and repairing brake noise conditions, use the Workshop Manual (WSM) and the appropriate pinpoint test in section 206-00. The brake rotors should only be machined i…
  • SSM 51181 Nov 4, 2022 · Service Bulletin/Repair Instructions
    Some 2013-2016 Escape/Fusion/MKZ vehicles may display an error message when updating the All Wheel Drive-ATC Barcode using the IDS service function after installing a new rear drive unit assembly (RDU) or active torque coupling (ATC) clutch assembly. To pre…
  • SSM 51120 Oct 6, 2022 · Service Bulletin/Repair Instructions
    Some Ford and Lincoln vehicles may exhibit noise when the brakes are applied. When diagnosing and repairing brake noise conditions, use the Workshop Manual (WSM) and the appropriate pinpoint test in section 206-00. The brake rotors should only be machined i…
  • SSM 50804 May 24, 2022 · Service Bulletin/Repair Instructions
    Some 2013-2023 Ford or Lincoln vehicles with modems activated through FordPass or LincolnWay may experience 12 volt battery drain symptoms when the customer uses non-Ford/Lincoln phone applications as an alternate channel to access vehicle commands such as …
  • TSB 22-2066 Apr 26, 2022 · Service Bulletin/Repair Instructions
    Some 2013-2016 Fusion, 2013-2018 C-MAX, 2014-2019 Escape, 2014-2021 Transit Connect, and 2015-2018 Edge vehicles may indicate an incorrect shifter lever position. This may be due to the bushing at the transmission end of the shifter lever cable resulting in…
  • TSB 22-2104 Mar 21, 2022 · Service Bulletin/Repair Instructions
    This article supersedes TSB 21-2236 to update the models and year affected. Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2013-2022 Escape, 2015-2018 Focus, 2015-2019 MKC, 2015-2022 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2022 F-Super Duty,…
  • SSM 50375 Dec 23, 2021 · Service Bulletin/Repair Instructions
    Some 2016-2021 Ford and Lincoln vehicles equipped with SYNC 3 may exhibit a condition where the navigation voice prompts are inoperative after a SYNC map update. This may be due to an incomplete installation of the SYNC map software. If possible, using the …
  • TSB160066 Apr 20, 2016 · Service Bulletin/Repair Instructions
    Touchscreen navigation system - arabic language - blank screen
  • TSB160045 Mar 17, 2016 · Service Bulletin/Repair Instructions
    2.0L Ecoboost - Fuel odor
  • TSB160033 Jan 22, 2016 · Service Bulletin/Repair Instructions
    Wind or whistle noise from exterior mirror(s) at highway speed - buklt on or before 01/22/2016
  • Service Mar 1, 2016 · Service Bulletin/Repair Instructions
    Online automotive service information system for March 2016
  • CSC15B30 Oct 1, 2015 · Service Bulletin/Repair Instructions
    Demonstration /Delivery Hold - Application Performance Upgrade 15B30 Certain 2016 Model Year Escape, MKC, Expedition, and Navigator Vehicles Sync 3 softwasre Updates
  • CSC15A03 Oct 28, 2015 · Service Bulletin/Repair Instructions
    Demonstration/Delivery Hold - Application Performance Upgrade 15A03 Certain 2016 Model Year Escape, MKC, Exkpedit;ion, and Navigator Vehicles Sync 3 Software Updates
  • Service Informat Apr 1, 2016 · Service Bulletin/Repair Instructions
    Online automotive service information system for April 2016-AM/FM/CD or sync with a 4.2 inch screen may exhibit a blank screen and no a;udio after a crank event.
  • TSB160001 Feb 5, 2016 · Service Bulletin/Repair Instructions
    49 CFR Part 579.5 Monthly Communications - March 2016 Air bag warning light illuminated with diagnostic trouble code (DTC) B141B and/or B141C
  • LTR3756 Feb 5, 2016 · Service Bulletin/Repair Instructions
    49 CFR Part 579.5 Monthly Communications - January 2016
  • SSM 50067 Aug 27, 2021 · Service Bulletin/Repair Instructions
    Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTC) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. This may be due to small debris causing the VCT solenoid to…
  • SSM 50064 Aug 25, 2021 · Service Bulletin/Repair Instructions
    Some 2013-2021 Ford and Lincoln vehicles may exhibit noise when the brakes are applied. When diagnosing and repairing brake noise conditions, use the Workshop Manual (WSM) and the appropriate pinpoint test in section 206-00. The brake rotors should only be …
  • SSM 50039 Aug 16, 2021 · Service Bulletin/Repair Instructions
    Some 2016-2021 Ford or Lincoln vehicles equipped with SYNC 3 or SYNC 4 may exhibit a blank screen or other various SYNC symptoms only when the vehicle is in transport mode. This is considered normal due to the power saving features enabled while in transpor…
  • TSB 21-2236 Jul 22, 2021 · Service Bulletin/Repair Instructions
    Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2013-2021 Escape, 2015-2018 Focus, 2015-2019 MKC, 2015-2021 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2021 F-Super Duty, 2018-2021 EcoSport/Expedition, 2019-2021 Ranger/Nautilus, 2021 Bronco Sport…
  • TSB 21-2175 Jun 2, 2021 · Service Bulletin/Repair Instructions
    Some 2016 MKS, 2016-2017 Navigator, 2016-2018 F-150/Focus/C-MAX/Edge/Fiesta/MKX/Transit Connect/Mustang, 2017-2018 Continental/Fusion/MKZ, 2017-2019 Explorer, 2016-2019 Escape/MKC/Flex/MKT/Taurus/Transit/Expedition/F-Super Duty, and 2018-2019 EcoSport vehic…
  • TSB 21-2152 May 18, 2021 · Service Bulletin/Repair Instructions
    Some 2013-2016 Fusion, 2013-2018 C-MAX, 2014-2019 Escape, 2014-2021 Transit Connect, and 2015-2018 Edge vehicles may indicate an incorrect shifter lever position. This may be due to the bushing at the transmission end of the shifter lever cable resulting in…
  • SSM 49821 May 24, 2021 · Service Bulletin/Repair Instructions
    Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTC) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. This may be due to small debris causing the VCT solenoid to…
  • TSB 21-2033 Mar 10, 2021 · Service Bulletin/Repair Instructions
    Some 2013-2016 Fusion, 2013-2018 C-MAX, 2013-2019 Escape, 2014-2021 Transit Connect, and 2015-2018 Edge vehicles may indicate an incorrect shifter lever position. This may be due to the bushing at the transmission end of the shifter lever cable resulting in…
  • 16B10 Apr 5, 2016 · Service Bulletin/Repair Instructions
    In some of the affected vehicles, the front control/display interface module (FCDIM) may have been unintentionally programmed for the European market instead of the North American market
  • SSM 49210 Sep 25, 2020 · Service Bulletin/Repair Instructions
    Some 2009-2020 Ford and Lincoln vehicles equipped with turbochargers may exhibit an oil leak from the turbocharger oil supply or return tubes, O-rings or 6.7L pedestal gasket. Although oil may collect on the turbocharger, it is very rare for a turbocharger …
  • TSB 20-2255 Aug 6, 2020 · Service Bulletin/Repair Instructions
    Some 2016 MKS, 2016-2017 Navigator, 2016-2018 F150/Focus/CMAX/Edge/Fiesta/MKX/ Transit Connect/Mustang, 2017-2018 Continental/Fusion/MKZ, 2017-2019 Explorer, 2016-2019 Escape/MKC/Flex/MKT/Taurus/Transit/Expedition/F-Super Duty, and 2018-2019 EcoSport vehicl…
  • SSM 48908 Jun 17, 2020 · Service Bulletin/Repair Instructions
    Some 2016-2020 Ford and Lincoln vehicles equipped with a SYNC 3 Touchscreen may experience the volume control unresponsive from the Front Control Interface Module (FCIM) and steering volume controls when using Apple Car Play. When the Apple device is remove…
  • TSB 20-2171 May 18, 2020 · Service Bulletin/Repair Instructions
    Some 2013-2018 C-Max, 2013-2020 Escape/Fusion/MKZ, 2015-2018 Focus,2015-2019 MKC, 2015-2020 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2020 F-Super Duty, 2018-2020 EcoSport/Expedition, 2019-2020 Ranger/Nautilus vehicles may experience seat p…
  • SSM 48725 Apr 3, 2020 · Service Bulletin/Repair Instructions
    2016-2019 Escape vehicles equipped with the 1.6L EcoBoost or 1.5L EcoBoost engines may have missing or damaged dowel alignment pins between the engine and transaxle. When either a new long block or new short block is installed in the vehicle and the dowel p…
  • SSM 48619 Mar 9, 2020 · Service Bulletin/Repair Instructions
    SSM 48619 - Various Vehicles - Perimeter Alarm Armed And Original Vehicle Keys Cannot Be Accessed to Enter Vehicle - CAN Protection Strategy Some 2013-2016 Model Year Vehicles may exhibit a concern in which the Perimeter Alarm is active and the original …
  • SSM 48423 Dec 20, 2019 · Service Bulletin/Repair Instructions
    Some 2015-2020 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. This may be due to small debris causing the VCT solenoid t…
  • SSM 48340 Nov 21, 2019 · Service Bulletin/Repair Instructions
    Some 2016-2019 vehicles equipped with SYNC 3 may experience a map displayed on the left half of the SYNC screen with no other information/soft buttons present after updating to the latest version of V3.0 software. This issue occurs when the SYNC 3 system ha…
  • TSB 19-2287 Sep 23, 2019 · Service Bulletin/Repair Instructions
    Some 2013-2016 Escape vehicles equipped with a 1.6L EcoBoost engine may exhibit a lack of cooling caused by the A/C inlet line breaking at the compressor. This may be due to the oil cooler coolant lines exerting excess pressure on the A/C inlet line. When r…
  • SSM 48135 Aug 14, 2019 · Service Bulletin/Repair Instructions
    Some 2013-2020 vehicles equipped with an EVDC air conditioning (A/C) compressor may exhibit poor A/C performance/improper climate function. To support the proper diagnosis of this compressor, the EVDC control valve tester has been provided to each U.S. deal…
  • SSM 48130 Aug 9, 2019 · Service Bulletin/Repair Instructions
    Some 2010-2020 vehicles may exhibit distorted glass with a subtle orange peel pattern or streaking etched into the surface. This is caused by hydrofluoric acid which is used in some car wash solutions as a cleaning agent. Hydrofluoric acid can attack the gl…
  • SSM 48123 Aug 7, 2019 · Service Bulletin/Repair Instructions
    For Ford and Lincoln vehicles that require positive or negative battery terminal replacement, it is not necessary to replace the complete battery cable harness (14300 and 14301) for this concern. Positive battery cable clamp BT4Z-14450-AA and negative batte…
  • SSM 48053 Jun 24, 2019 · Service Bulletin/Repair Instructions
    Some 2016-2019 Ford and Lincoln vehicles equipped with SYNC 3 not at the latest software level may exhibit Various Performance Related concerns such as Display Operation, Navigation, Voice Recognition, Phone Pairing, Applink, Travel Link, Slow System Respon…
  • TSB 19-2172 Jun 13, 2019 · Service Bulletin/Repair Instructions
    Some 2015-2018 Edge and 2015-2019 Fusion/MKZ/Escape/MKC vehicles equipped with a 2.0L EcoBoost engine may exhibit a low coolant level, white exhaust smoke and/or a runs rough condition with or without an illuminated malfunction indicator lamp (MIL). Diagnos…
  • SSM 47976 May 10, 2019 · Service Bulletin/Repair Instructions
    On vehicles equipped with an automatic transmission it is imperative that the converter pilot hub be greased with Motorcraft Multi-Purpose Grease Spray XL-5-A even if grease was not applied from the factory. Also verify that the engine/transmission alignmen…
  • SSM 47948 Apr 26, 2019 · Service Bulletin/Repair Instructions
    SSM 47948 - 2010-2019 Various Vehicles - Turbocharged Engines - Oil Supply Filter Replacement When Replacing The Turbocharger Or The Turbocharger Oil Supply Tube For 2010-2019 vehicles equipped with turbocharged engines, when diagnosing and/or replacing tu…
  • SSM 47850 Apr 26, 2019 · Service Bulletin/Repair Instructions
    Some 2013-2019 vehicles equipped with a EVDC air conditioning (A/C) compressor may exhibit poor A/C performance/improper climate function and/or a diagnostic trouble code (DTC) P06A0 in the powertrain control module (PCM). To support the proper diagnosis of…
  • SSM 47824 Feb 22, 2019 · Service Bulletin/Repair Instructions
    Some 2015-2017 vehicles may experience a no crank concern due to a security access key table error. When attempting to program keys or perform a parameter reset, the procedure may fail and the Integrated Diagnostic System (IDS) scan tool may display an erro…
  • TSB 19-2017 Feb 5, 2019 · Service Bulletin/Repair Instructions
    Some all-wheel drive (AWD) 2013-2018 Escape vehicles equipped with 1.5L/1.6L/2.0L EcoBoost/Fusion vehicles equipped with 2.0L/2.7L EcoBoost/MKZ vehicles equipped with 2.0L EcoBoost, 2017-18 MKZ vehicles equipped with 3.0L EcoBoost, 2015-2018 MKC vehicles eq…
  • SSM 47875 Mar 18, 2019 · Service Bulletin/Repair Instructions
    Some 2014-2019 Escape, 2014-2018 C-MAX, Focus, and Transit Connect vehicles not equipped with an auto start/stop system may exhibit an inability to program and/or no electrical power after installation of a service part body control module (BCM). Inspect th…
  • SSM 47858 Mar 14, 2019 · Service Bulletin/Repair Instructions
    Some 2013-2018 Escape vehicles may exhibit damaged or delaminated bushing(s) on the rear suspension front lower arm (dog bone). If the rear suspension front lower arm requires replacement, an updated part is available through the parts catalog. Refer to Wor…
  • SSM 47824 Feb 22, 2019 · Service Bulletin/Repair Instructions
    Some 2015-2017 vehicles may experience a no crank concern due to a security access key table error. When attempting to program keys or perform a parameter reset, the procedure may fail and the Integrated Diagnostic System (IDS) scan tool may display an erro…
  • TSB 19-2017 Feb 5, 2019 · Service Bulletin/Repair Instructions
    Some all-wheel drive (AWD) 2013-2018 Escape vehicles equipped with 1.5L/1.6L/2.0L EcoBoost/Fusion vehicles equipped with 2.0L/2.7L EcoBoost/MKZ vehicles equipped with 2.0L EcoBoost, 2017-18 MKZ vehicles equipped with 3.0L EcoBoost, 2015-2018 MKC vehicles eq…
  • SSM 47749 Jan 17, 2019 · Service Bulletin/Repair Instructions
    Some 2012-2019 Vehicles may require repairs to the Smartlink system. Smartlink is a Ford Licensed Accessory which has a warranty provided by the accessory manufacturer. Warranty replacement parts for Smartlink that are ordered through Ford are not reimbursa…
  • SSM 47748 Jan 17, 2019 · Service Bulletin/Repair Instructions
    Some 2016-2019 Escape and 2016-2018 Focus/C-Max vehicles may exhibit a customer perceived concern of a FDIM screen flicker during transitions between day/night mode and/or during auto headlamp on/off. The FDIM utilizes a ramp up and ramp down strategy of co…
  • SSM 47711 Dec 14, 2018 · Service Bulletin/Repair Instructions
    Some 2016-2019 Ford and Lincoln vehicles equipped with SYNC 3 and a 6, 8 or 10 inch screen may show a pop-up message every key cycle that states 'SYNC can check for updates when connected to a WiFi network'. To remove the inconvenience of the pop-up the cus…
Source: NHTSA manufacturer communications files.