Model year

2019 Ford Escape

SUV, gasoline, 4WD/4-Wheel Drive/4x4, built in United States. Owner complaints on file from Mar 7, 2019 to Sep 24, 2026.

Recall campaigns covering this model year33.06M vehicles or units across those campaigns
Owner complaints58814.0 times the median 2019 suv
Severity index5.32019 suvs average 5.0
First 24 months44Complaints in its first two years
Complaints over time

Complaints about the 2019 Ford Escape peaked in 2025, with 180 filed

Owner complaints about this model year, by the year they were filed with NHTSA.

05010015020020192020202120222023202420251802026
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

65% of complaints about the 2019 Ford Escape name engine and cooling

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

Engine and cooling
384
Powertrain
125
Electrical system
37
Fuel system
24
Steering
16
Lighting
13
Structure
12
Airbags
11
Tires
11
Brakes
10
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

3 recall campaigns cover the 2019 Ford Escape

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2019 Ford Escape
CampaignFiledSubjectComponentVehiclesRemedy
26V-011Jan 15, 2026Engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged inEquipment116,672Part replacement
22V-413Jun 10, 2022Bushing that attaches the shifter cable to the transmission may degrade or detachPowertrain2,925,968Part replacement
21V-155Mar 10, 2021On the affected vehicles, it is possible that one or more tires were cured for too long during tire productionTires15,769Part replacement
Source: NHTSA ODI recalls file.
Owner complaints

What owners reported about the 2019 Ford Escape

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

588 complaints on file, page 1 of 30.

  1. Filed Sep 24, 2026Failure Aug 19, 202653,967 milesVero Beach, FLEngine and engine cooling

    The contact owns a 2019 Ford Escape. The contact stated that while depressing the accelerator, the vehicle hesitated and was idling rough. During initial start-up there was a backfire coming from the engine with white smoke coming from the exhaust pipe. The maintenance warning light was illuminated. The vehicle was taken to a certified mechanic and DTC: P0302 was retrieved. The cylinder was replaced. The contact stated that approximately 2 weeks later, the failure reoccurred. The vehicle was taken to the dealer and DTC: P0302 (Cylinder #2 misfire); was retrieved. The manufacturer was informed of the issue, and a case was opened. The failure mileage was 53,967.

    NHTSA complaint 11766619
  2. Filed Sep 21, 2026Failure Jun 14, 202643,800 milesThompsontown, PAEngine, Engine and engine cooling

    The contact owns a 2019 Ford Escape. The contact stated that at cold starts, the vehicle vibrated significantly with heavy white smoke coming from the exhaust. The check engine light was intermittently illuminated, accompanied by a noticeable coolant odor. A diagnostic test by the dealer confirmed that there was coolant leaking between cylinders #1 and #2, leading to total engine failure. The vehicle remained with the dealer unrepaired. The dealer submitted a goodwill request to the manufacturer for the repair. The failure mileage was approximately 43,800.

    NHTSA complaint 11765764
  3. Filed Sep 17, 2026Failure Sep 10, 2026Easton, PAEngine

    Vehicle has coolant intrusion into cylinders verified by Ford dealer

    NHTSA complaint 11765000
  4. Filed Sep 15, 2026Failure Dec 31, 1969Kearney, MOPower train

    My 2019 Ford Escape has the Ford 6F35 transmission and I was just informed that mine is going out and needs to be replaced by a Ford dealership service department. Since 12/2025, I have had my car in the shop 3 times. I have researched and there are thousands of issues and complaints about this transmission that is going out and Ford has not done a recall. This is an immediate high risk hazard. If driving and the transmission has mechanical failure at 65+ mph it will drop into newtral and lose all gear engagement. with the vehicle drop in speed without brake lights a high speed rear end collision could occur which could then lead to a major pile up.

    NHTSA complaint 11764367
  5. Filed Sep 14, 2026Failure Jul 14, 202685,818 milesCharlotte, NCEngine and engine cooling

    The contact owns a 2019 Ford Escape. The contact stated that while driving 20 MPH, the vehicle was shaking and vibrating abnormally. The check engine warning light remained illuminated with the message "Engine Overheating - Pull Over Immediately" displayed. The vehicle was taken to a local dealer, where it was diagnosed with engine failure due to coolant intrusion. The manufacturer was notified of the failure. The failure mileage was 85,818.

    NHTSA complaint 11764201
  6. Filed Sep 14, 2026Failure Sep 13, 2026Austin, TXEngine

    We purchased a 2019 Ford Escape 1.5L new from the dealer. We've put only 25,000 miles on it, but are now facing a well known issue (coolant intrusion) that they failed to inform us about. This is despite our vehicle meeting literally every requirement to be included in their Customer Service Program, they told us it is not tied to our VIN and are out of luck. Our car is now worthless. If we had been notified we would have taken the necessary precautions. Again, this is a known issue, with a current Class Action lawsuit in place, that Ford failed to notify us of. We are now out tens of thousands of dollars in replacing a car we have barely driven.

    NHTSA complaint 11764175
  7. Filed Sep 10, 2026Failure Sep 1, 2025San Tan Valley, AZEngine, Power train, Unknown or other

    The vehicle had a transmission shutter and shakes the car. It also had a hard shift at 38mph. It happens daily, was not a one time Incentent

    NHTSA complaint 11763277
  8. Filed Sep 8, 2026Failure Sep 4, 2026Aurora, OHEngine

    Slow coolant leak that is a known issue with engine. This caused the water pump to go bad and engine to risk overheating. Has been looked at by 3 independent mechanics all confirmed this is a known issue causing major concerns. No warning! Just suddenly lost all coolant! No engine needs replaced!

    NHTSA complaint 11762707
  9. Filed Sep 2, 2026Failure Aug 31, 2026Pittsville, MDLugs/nuts/bolts/studs

    Was told the lugnuts were swollen when I tried to have tires rotated. The repair shop is mainly and oil repair shop. I took it to the dealership I purchased the car from and was told this is a major issue they deal with everyday and Ford has not issued a recall. I have to replace with my own money and labor costs. I have to have it done but think Ford should address this issue as if I had a flat tire somewhere in a remote area I could not get tire off with wrench provided with spare tire.

    NHTSA complaint 11761514
  10. Filed Sep 1, 2026Failure Sep 1, 2026Columbus, OHPower train, Body, Unknown or other

    Vehicle purchased from dealer with concealed total loss history and federal/state odometer fraud. Official state title records show the odometer froze at 73,539 miles between Tennessee title issued March 2025 and Ohio title issued January 2026. Live OBD-II scanner diagnostics confirm true vehicle mileage exceeds over 86,278 miles. Vehicle was in a severe crash (December 2024) resulting in a Junk/Salvage total loss declaration at auction, later fraudulently rebranded and re-titled as Rebuilt without mandatory consumer disclosure. Vehicle has undisclosed structural and mechanical damage presenting serious safety risks.

    NHTSA complaint 11761195
  11. Filed Aug 27, 2026Failure Aug 25, 2026Tulsa, OKEngine

    I recently bought a 2019 Ford Escape from Superior Mazda in Bentonville, Arkansas for my daughter going off to college. Soon after purchasing the vehicle a giant puff of smoke started coming out the exhaust when starting. We took it to a Ford dealership and they said the coolant is leaking into the engine block and apparently this is a known issue with 2017-2019 ford escapes. Superior Mazda said it's not their problem. The cost to fix is $12,700. We've only had this car for 38 days. Ford has issued 2 statements about this defect in these cars: Ford issued TSB 19-2375 for 2017–2019 Escapes with the 1.5L EcoBoost. It specifically says coolant can intrude into the cylinders and calls for short-block and head-gasket replacement when the condition is confirmed. There is also Ford Customer Satisfaction Program 21N12, titled “Short Block Replacement After Coolant Intrusion.” Why is this not a recall? I have since read/heard that this is an issue all over. I spoke to a mechanic in my town and they stated they currently have a 2017 escape that they are working on with this exact problem. An investigation needs to made into Ford regarding 2017-2019 Ford Escapes. Since this is a known defect and Ford is well aware of this engine flaw in this model car they need to do the right thing and issue a recall. My daughter could have been stranded on the highway heading to college.

    NHTSA complaint 11760039
  12. Filed Aug 25, 2026Failure Aug 20, 2026Blythewood, SCEngine, Unknown or other

    The transmission had to be replaced in 2024 and now the engine needs to be replaced in 2026. Ford customer service will not help with any of the repairs.

    NHTSA complaint 11759309
  13. Filed Aug 24, 2026Failure Nov 10, 202564,000 milesTraverse City, MIEngine and engine cooling

    The contact owns a 2019 Ford Escape. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The contact connected a portable diagnostic tester to the vehicle and retrieved DTC: P0301 displayed. In addition, the check engine warning light flashed on and off. The vehicle was taken to an independent mechanic. The contact was advised to take the vehicle to the dealer. The vehicle was taken to the dealer where it was diagnosed with coolant intrusion and engine failure. The contact was informed that the engine needed to be replaced. The vehicle was repaired. The contact referenced Customer Satisfaction Program: 21N12; however, the VIN was not associated. The manufacturer was made aware of the failure, and a case was filed. The contact was advised to proceed with the repair and wait for approval of the VIN to be added to the Customer Satisfaction Program: 21N12. The failure mileage was approximately 64,000.

    NHTSA complaint 11759221
  14. Filed Aug 22, 2026Failure Aug 14, 2026Harlem, GAPower train

    My Ford Escape powertrain went out when I was driving in town, it went from driving fine to not getting out of 1st gear. No warning prior got it towed to my mechanic and he did a diagnostic and it is indeed the transmission. This was extremely dangerous since I was close to being rearended because of the sudden failure. I still didnt get the transmission failure message on the screen until we went to load it up on the wrecker. This is a widely known transmission failure that has plagued this vehicle for years yet it was still sold to me. Ford knows about it and does nothing and it not recalled, unbelievable. Now my only vehicle is down, I cannot get to work and cannot afford thousands for a new transmission and labor. I am still paying on this car.

    NHTSA complaint 11758731
  15. Filed Aug 20, 2026Failure Aug 14, 2026Girard, OHEngine

    Vehicle was losing coolant, running rough and check engine light was on. We took it to a Ford dealer who told us: Stored Codes P1299 and P0302 for the cylinder 2 misfire due to the coolant intrusion in the cylinder. The fix is to replace the entire engine at a cost of $15,735.95!! This is a 2019 Ford Escape. We've owned it for six years. We had planned on keeping it another six years, at least. A car should not need an engine replacement within six years. We're retired, living on social security and a very small pension. We can't afford a $15,000 repair. On top of a diagnostic fee of $435 and close to $500 to rent a car (so far.) We contacted Ford and they said there was nothing they could do for us.

    NHTSA complaint 11758288
  16. Filed Aug 20, 2026Failure Aug 19, 2026Ridgefield, WAEngine

    Vehicle began losing engine coolant. No external leaks visible. Took to Ford dealership for inspection and diagnostics. They found coolant intrusion in cylinders 1 and 2. They say that TSB 22-2322 applies to this issue. Vehicle has 86,896 miles and warranty started on February 16, 2019.

    NHTSA complaint 11758213
  17. Filed Aug 17, 2026Failure Aug 13, 2026Kingsport, TNUnknown or other

    For a few days before the transmission went out, it was kinda spitting and shuddering, then the 4th day the transmission would not shift into gear and go. It would rev the engine all the way up and bark the tires even with my foot not on the gas or brake. It started jerking and just would not go. It would not accelerate at all.

    NHTSA complaint 11757357
  18. Filed Aug 11, 2026Failure Aug 6, 2026Peru, INEngine

    We bought the 2019 Ford escape sel in 2023 with 29918. We had the oil changed at 33000 and then we took it to Ford because it was slow starting. Their was coolant in the cylinders requiring us to pay 12000 dollars for a new engine when this only had 36000 miles on it. Ford refused goodwill case and now we acquired an attorney. This is a known engine problem with this Ford. Class action lawsuit Miller vs Ford motor company. Never heard of an engine failure with only 36000 miles.

    NHTSA complaint 11756269
  19. Filed Aug 5, 2026Failure Jul 20, 2026Stone Ridge, NYEngine and engine cooling

    When I originally attempted to start the car, white smoke was pouring from the exhaust pipe. We came to the conclusion that my head gasket on the car blew. We came to this conclusion because it was misfiring and when you try to open the coolant lid there’s suction.

    NHTSA complaint 11755101
  20. Filed Aug 5, 2026Failure Jul 22, 2026Downers Grove, ILEngine

    Ford Coolant Leak & Engine Overheating Engine overheating caused by an internal engine coolant leak in Ford Ecoboost engines Coolant leak that allows coolant to enter into the cylinders of the engine. This caused total engine failure and to require replacement of the engine block.

    NHTSA complaint 11755000
Source: NHTSA ODI complaints file.
Investigations

NHTSA has not opened an investigation on this model year

Source: NHTSA ODI investigations file.
Service bulletins

128 manufacturer communications cover this model year

Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.

  • SSM 54601 Feb 24, 2026 · Service Bulletin/Repair Instructions
    Ford and Lincoln vehicles equipped with wired keyless entry keypad systems and accessory wireless keyless entry keypad systems may or may not come with a wallet card containing the master code. Unlike the integrated wired keypad, the accessory wireless keyp…
  • TSB 25-2570 Nov 26, 2025 · Service Bulletin/Repair Instructions
    This article supersedes TSB 24-2165 to update the TSB Service Procedure. Some vehicles listed in the Model statement above may exhibit various SYNC performance related concerns including but not limited to:  Display operation concerns  Navigation inoperat…
  • SSM 54366 Nov 12, 2025 · Service Bulletin/Repair Instructions
    Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. Pinpoint test HK in the Powertrain Control and Emissions D…
  • SSM 53040 Oct 10, 2024 · Service Bulletin/Repair Instructions
    While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions. …
  • TSB 24-2165 May 27, 2024 · Service Bulletin/Repair Instructions
    This article supersedes TSB 21-2175 to update the TSB Service Procedure. Some 2016 MKS, 2016-2017 Navigator, 2016-2018 F-150/Focus/C-MAX/Edge/Fiesta/MKX/Transit Connect/Mustang, 2017-2018 Continental/Fusion/MKZ, 2017-2019 Explorer, 2016-2019 Escape/MKC/Flex…
  • SSM 52476 Apr 24, 2024 · Service Bulletin/Repair Instructions
    All accessory stick-on keyless entry keypads come with a wallet card containing the master code. If the accessory keypad was factory installed, this card will be placed in the glove box and should be handed to the vehicles owner during initial delivery. Un…
  • SSM 52410 Apr 3, 2024 · Service Bulletin/Repair Instructions
    Various vehicles have had pinpoint tests, guided routines and the Warranty and Policy Manual recentlyupdated for diagnostics and repairs on SYNC generation 3 and later applications. When performingdiagnostics and repairs on SYNC Gen 3 or later, select the d…
  • SSM 52335 Mar 6, 2024 · Service Bulletin/Repair Instructions
    For 2015-2024 Ford and Lincoln vehicles equipped with turbocharged engines and customer concern of an engine oil leak, refer to Workshop Manual (WSM), Section 303-00 for oil leak inspection and testing methods. Ford has evaluated turbochargers replaced for …
  • SSM 51838 Aug 2, 2023 · Service Bulletin/Repair Instructions
    In various 2017-2023 Ford and Lincoln vehicles, customers may receive a message in the FordPass or LincolnWay App stating Feature Unavailable. Since this is a fleet vehicle, it cannot access the (SYNC Connect) FordPass or LincolnWay app through the TCU Embe…
  • SAN-Vol1 I1 Jun 8, 2023 · Service Bulletin/Repair Instructions
    The Service Awareness Newsletter is an informal communication that contains information that may not be presently available in a TSB, SSM, GSB, or other electronic communication. This article includes information on warranty, technical service tips and othe…
  • SSM 51536 Apr 4, 2023 · Service Bulletin/Repair Instructions
    For 2000-2024 Ford and Lincoln vehicles, swapping a module from a vehicle for diagnosis purposes is likely to cause errors and is not recommended. It is also not recommended to order a replacement module using a vehicle identification number (VIN) from a di…
  • SSM 51409 Mar 2, 2023 · Service Bulletin/Repair Instructions
    Some 2014-2020 Fusion and 2017-2019 Escape vehicles may be equipped with a 1.5L Ecoboost engine that uses a 50-tooth variable camshaft timing (VCT) intake and exhaust unit from the assembly plant or if a service long block was installed. VCT locking tool 30…
  • SSM 51261 Dec 16, 2022 · Service Bulletin/Repair Instructions
    Some Ford and Lincoln vehicles may exhibit noise when the brakes are applied. When diagnosing and repairing brake noise conditions, use the Workshop Manual (WSM) and the appropriate pinpoint test in section 206-00. The brake rotors should only be machined i…
  • SSM 51120 Oct 6, 2022 · Service Bulletin/Repair Instructions
    Some Ford and Lincoln vehicles may exhibit noise when the brakes are applied. When diagnosing and repairing brake noise conditions, use the Workshop Manual (WSM) and the appropriate pinpoint test in section 206-00. The brake rotors should only be machined i…
  • TSB 22-2322 Aug 15, 2022 · Service Bulletin/Repair Instructions
    Some 2014-2019 Fusion vehicles built on or before 10-Jun-2019 and 2017-2019 Escape vehicles built on or before 08-Apr-2019 equipped with a 1.5L EcoBoost engine may exhibit low coolant level, white exhaust smoke and/or runs rough condition with or without an…
  • SSM 50975 Jul 29, 2022 · Service Bulletin/Repair Instructions
    Some 2017-2022 Ford/Lincoln customers may experience a notification in the FordPassÃÂî/LincolnWayÃÂî app indicating Vehicle Has Entered Deep Sleep Mode. This occurs when the vehicle has not been started for 14 consecutive days, battery voltage is at/bel…
  • SSM 50873 Jun 21, 2022 · Service Bulletin/Repair Instructions
    Some 2017-2022 Ford and Lincoln vehicle owners may experience a condition of missing authorization, command and control, battery charging details or phone-as-a-key setup buttons/selections in their FordPass or LincolnWay App. This condition is due to an err…
  • 19B37 Jun 9, 2022 · Service Bulletin/Repair Instructions
    Certain 2017-2019 Model Year Fusion and Escape Vehicles Equipped with a 1.5L GTDI Engine - Powertrain Control Module Programming - Some of the affected vehicles may exhibit collant intrusion into the cylinder bores. Customer symptoms include coolant loss, …
  • TSB 22-2229 Jun 10, 2022 · Service Bulletin/Repair Instructions
    Some 2015-2018 Edge and 2017-2019 Fusion/MKZ/Escape/MKC vehicles equipped with a 2.0L EcoBoost engine may exhibit a low coolant level, white exhaust smoke and/or a runs rough condition with or without an illuminated malfunction indicator lamp (MIL). Diagnos…
  • 21N12 Jun 9, 2022 · Service Bulletin/Repair Instructions
    Certain 2017-2019 Model Year Fusion and Escape Vehicles Equipped with a 1.5L GTDI Engine â“ Short Block Replacement After Coolant Intrusion. In some of the affected vehicles the 1.5L EcoBoost engine may exhibit a low coolant level, white exhaust smoke and/o…
  • 19B37-S4 Jun 9, 2022 · Service Bulletin/Repair Instructions
    Certain 2017-2019 Model Year Fusion and Escape Vehicles Equipped with a 1.5L GTDI Engine - Powertrain Control Module Reprogramming. Some of the affected vehicles may exhibit coolant intrusion into the cylinder bores. Customer symptoms include coolant loss,…
  • SSM 50804 May 24, 2022 · Service Bulletin/Repair Instructions
    Some 2013-2023 Ford or Lincoln vehicles with modems activated through FordPass or LincolnWay may experience 12 volt battery drain symptoms when the customer uses non-Ford/Lincoln phone applications as an alternate channel to access vehicle commands such as …
  • SSM 50651 Apr 5, 2022 · Service Bulletin/Repair Instructions
    In various 2017-2022 Ford and Lincoln vehicles, customers may receive a message in the FordPass or LincolnWay App stating "Feature Unavailable. Since this is a fleet vehicle, it cannot access the (SYNC Connect) FordPass or LincolnWay app through the TCU Emb…
  • SSM 50726 Apr 27, 2022 · Service Bulletin/Repair Instructions
    Some 2017-2021 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization and/or no modem electronic serial number (ESN) displayed. To correct this condition prio…
  • TSB 22-2066 Apr 26, 2022 · Service Bulletin/Repair Instructions
    Some 2013-2016 Fusion, 2013-2018 C-MAX, 2014-2019 Escape, 2014-2021 Transit Connect, and 2015-2018 Edge vehicles may indicate an incorrect shifter lever position. This may be due to the bushing at the transmission end of the shifter lever cable resulting in…
  • TSB 22-2134 Apr 15, 2022 · Service Bulletin/Repair Instructions
    Some 2014-2019 Fusion vehicles built on or before 10-Jun-2019 and 2017-2019 Escape vehicles built on or before 08-Apr-2019 equipped with a 1.5L EcoBoost engine may exhibit low coolant level, white exhaust smoke and/or runs rough condition with or without an…
  • TSB 22-2133 Apr 15, 2022 · Service Bulletin/Repair Instructions
    Some 2015-2018 Edge and 2017-2019 Fusion/MKZ/Escape/MKC vehicles equipped with a 2.0L EcoBoost engine may exhibit a low coolant level, white exhaust smoke and/or a runs rough condition with or without an illuminated malfunction indicator lamp (MIL). Diagnos…
  • TSB 22-2104 Mar 21, 2022 · Service Bulletin/Repair Instructions
    This article supersedes TSB 21-2236 to update the models and year affected. Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2013-2022 Escape, 2015-2018 Focus, 2015-2019 MKC, 2015-2022 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2022 F-Super Duty,…
  • SSM 50502 Feb 17, 2022 · Service Bulletin/Repair Instructions
    Some 2017-2018 Focus/MKX/C-MAX, 2017-2019 MKC/Taurus/Flex/MKT, 2017-2020 Fusion/MKZ/Continental, 2017-2022 Mustang/Edge/Explorer/Police Interceptor Utility/Escape/F-150/F-Super Duty, 2018-2022 Expedition/Navigator, 2019-2022 Ranger/Nautilus, 2020-2022 Corsa…
  • SSM 50439 Jan 28, 2022 · Service Bulletin/Repair Instructions
    Some 2017-2020 Fusion/MKZ and 2017-2019 Escape/MKC vehicles equipped with a 2.0L EcoBoost engine may require replacement of the long block engine assembly. New service kits have been released which include all the one-time-use components required in the ser…
  • SSM 50375 Dec 23, 2021 · Service Bulletin/Repair Instructions
    Some 2016-2021 Ford and Lincoln vehicles equipped with SYNC 3 may exhibit a condition where the navigation voice prompts are inoperative after a SYNC map update. This may be due to an incomplete installation of the SYNC map software. If possible, using the …
  • SSM 50346 Dec 14, 2021 · Service Bulletin/Repair Instructions
    Some 2018-2021 Ford and Lincoln vehicles may exhibit inoperative remote features via the Ford Pass/Lincoln Way mobile app, incomplete user authorization, no modem electronic serial number (ESN) displayed or DTCs U2100 and/or B156D in the telematics control …
  • SSM 50251 Nov 2, 2021 · Service Bulletin/Repair Instructions
    Some 2017-2020 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization and/or no modem electronic serial number (ESN) displayed. To correct this condition prio…
  • TSB 21-2269 Sep 9, 2021 · Service Bulletin/Repair Instructions
    Some 2014-2019 Fusion vehicles built on or before 10-Jun-2019 and 2017-2019 Escape vehicles built on or before 08-Apr-2019 equipped with a 1.5L EcoBoost engine may exhibit low coolant level, white exhaust smoke and/or runs rough condition with or without an…
  • SSM 50067 Aug 27, 2021 · Service Bulletin/Repair Instructions
    Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTC) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. This may be due to small debris causing the VCT solenoid to…
  • SSM 50064 Aug 25, 2021 · Service Bulletin/Repair Instructions
    Some 2013-2021 Ford and Lincoln vehicles may exhibit noise when the brakes are applied. When diagnosing and repairing brake noise conditions, use the Workshop Manual (WSM) and the appropriate pinpoint test in section 206-00. The brake rotors should only be …
  • SSM 50049 Aug 17, 2021 · Service Bulletin/Repair Instructions
    Some 2017-2021 Ford and Lincoln vehicle customers may receive a message in their FordPass or Lincoln Way App stating Feature Unavailable. Since this is a fleet vehicle, it cannot access the SYNC Connect or FordPass Connect feature or Lincoln Connect or Embe…
  • SSM 50039 Aug 16, 2021 · Service Bulletin/Repair Instructions
    Some 2016-2021 Ford or Lincoln vehicles equipped with SYNC 3 or SYNC 4 may exhibit a blank screen or other various SYNC symptoms only when the vehicle is in transport mode. This is considered normal due to the power saving features enabled while in transpor…
  • TSB 21-2236 Jul 22, 2021 · Service Bulletin/Repair Instructions
    Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2013-2021 Escape, 2015-2018 Focus, 2015-2019 MKC, 2015-2021 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2021 F-Super Duty, 2018-2021 EcoSport/Expedition, 2019-2021 Ranger/Nautilus, 2021 Bronco Sport…
  • SSM 49924 Jul 1, 2021 · Service Bulletin/Repair Instructions
    Some 2019 MKC, 2019-2021 Edge/Nautilus/Escape/Ranger/Explorer, 2020-2021 Corsair, and 2021 Bronco Sport vehicles equipped with 2.0L and 2.3L EcoBoost engines may exhibit a light to moderate ticking type noise at idle (600-700 RPM). The noise is usually more…
  • SSM 49885 Jun 14, 2021 · Service Bulletin/Repair Instructions
    Some 2019-2021 Ford and Lincoln vehicles may exhibit an intermittent audio echo/robotic voice heard during a bluetooth phone call by the person that is not in the vehicle. Using Apple CarPlay and Android Auto instead of Bluetooth can help alleviate the conc…
  • TSB 21-2175 Jun 2, 2021 · Service Bulletin/Repair Instructions
    Some 2016 MKS, 2016-2017 Navigator, 2016-2018 F-150/Focus/C-MAX/Edge/Fiesta/MKX/Transit Connect/Mustang, 2017-2018 Continental/Fusion/MKZ, 2017-2019 Explorer, 2016-2019 Escape/MKC/Flex/MKT/Taurus/Transit/Expedition/F-Super Duty, and 2018-2019 EcoSport vehic…
  • TSB 21-2152 May 18, 2021 · Service Bulletin/Repair Instructions
    Some 2013-2016 Fusion, 2013-2018 C-MAX, 2014-2019 Escape, 2014-2021 Transit Connect, and 2015-2018 Edge vehicles may indicate an incorrect shifter lever position. This may be due to the bushing at the transmission end of the shifter lever cable resulting in…
  • SSM 49821 May 24, 2021 · Service Bulletin/Repair Instructions
    Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTC) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. This may be due to small debris causing the VCT solenoid to…
  • SSM 49820 May 24, 2021 · Service Bulletin/Repair Instructions
    Some 2017-2021 Ford and Lincoln vehicle owners may experience a condition of missing Authorization, Command and Control, Battery Charging Details or Phone-as-a-Key setup buttons/selections in their FordPass or LincolnWay App. This condition is due to an err…
  • SSM 49803 May 18, 2021 · Service Bulletin/Repair Instructions
    Some 2018-2020 Ford and Lincoln vehicles may exhibit inoperative remote features via the Ford Pass/Lincoln Way mobile app, incomplete user authorization, no modem electronic serial number (ESN) displayed or DTCs U2100 and/or B156D in the telematics control …
  • SSM 49795 May 12, 2021 · Service Bulletin/Repair Instructions
    Some 2018-2021 Ford and Lincoln vehicles may not be able to perform remote commands via the FordPass/LincolnWay App due to an erroneous deep sleep message. If the vehicle has been driven within 14 days and the battery state of charge is above 9.5 volts when…
  • TSB 21-2077 Mar 18, 2021 · Service Bulletin/Repair Instructions
    Some 2017-2019 Escape/MKC Some 2017-2019 Escape/MKC vehicles equipped with all-wheel drive (AWD) may exhibit a binding/shudder and/or bump/clunk from the rear drive unit (RDU) when turning at low speeds and parking lot maneuvers. This may be due to the soft…
  • TSB 21-2033 Mar 10, 2021 · Service Bulletin/Repair Instructions
    Some 2013-2016 Fusion, 2013-2018 C-MAX, 2013-2019 Escape, 2014-2021 Transit Connect, and 2015-2018 Edge vehicles may indicate an incorrect shifter lever position. This may be due to the bushing at the transmission end of the shifter lever cable resulting in…
  • SSM 49596 Feb 18, 2021 · Service Bulletin/Repair Instructions
    Some 2017-2019 Escape/Fusion vehicles may exhibit a rolling idle after an engine repair that required the crankshaft pulley removal, or a drive belt component failure. The crankshaft pulley to be slightly out of alignment in relation to engine top dead cent…
  • SSM 49541 Feb 3, 2021 · Service Bulletin/Repair Instructions
    Some 2018-2020 Ford and Lincoln vehicles equipped with TCU and WiFi Hotspot, May display Vehicle Hotspot feature not enabled on this vehicle when attempting to enter the Hotspot menu. When using the FordPass/Lincoln Way application, the customer may receive…
  • SSM 49328 Nov 11, 2020 · Service Bulletin/Repair Instructions
    Some 2019 MKC, 2019-2020 Edge/Nautilus/Escape/Ranger, 2020 Corsair, 2019-2021 Explorer vehicles equipped with 2.0L and 2.3L EcoBoost engines may exhibit a light to moderate ticking type noise at idle (600-700 RPM). The noise is usually more prominent in the…
  • SSM 49292 Oct 29, 2020 · Service Bulletin/Repair Instructions
    Some 2018-2020 Ford and Lincoln vehicles may exhibit inoperative remote features via the Ford Pass/Lincoln Way mobile app, incomplete user authorization, no modem electronic serial number (ESN) displayed or DTCs U2100 and/or B156D in the telematics control …
  • SSM 49284 Oct 26, 2020 · Service Bulletin/Repair Instructions
    Some 2018-2020 Ford and Lincoln vehicles equipped with TCU and WiFi Hotspot, May display Vehicle Hotspot feature not enabled on this vehicle when attempting to enter the Hotspot menu. When using the FordPass/Lincoln Way application, the customer may receive…
  • SSM 49210 Sep 25, 2020 · Service Bulletin/Repair Instructions
    Some 2009-2020 Ford and Lincoln vehicles equipped with turbochargers may exhibit an oil leak from the turbocharger oil supply or return tubes, O-rings or 6.7L pedestal gasket. Although oil may collect on the turbocharger, it is very rare for a turbocharger …
  • SSM 49084 Aug 12, 2020 · Service Bulletin/Repair Instructions
    Some 2017-2020 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app , incomplete user authorization and/or no modem electronic serial number (ESN) displayed. To correct this condition pri…
  • TSB 20-2255 Aug 6, 2020 · Service Bulletin/Repair Instructions
    Some 2016 MKS, 2016-2017 Navigator, 2016-2018 F150/Focus/CMAX/Edge/Fiesta/MKX/ Transit Connect/Mustang, 2017-2018 Continental/Fusion/MKZ, 2017-2019 Explorer, 2016-2019 Escape/MKC/Flex/MKT/Taurus/Transit/Expedition/F-Super Duty, and 2018-2019 EcoSport vehicl…
  • SSM 48908 Jun 17, 2020 · Service Bulletin/Repair Instructions
    Some 2016-2020 Ford and Lincoln vehicles equipped with a SYNC 3 Touchscreen may experience the volume control unresponsive from the Front Control Interface Module (FCIM) and steering volume controls when using Apple Car Play. When the Apple device is remove…
  • SSM 48895 Jun 15, 2020 · Service Bulletin/Repair Instructions
    Some 2017-2019 Escape vehicles equipped with a 1.5L or 2.0L engine may exhibit fuse F34 open with an illuminated MIL and diagnostic trouble codes (DTCs) P0034, P023A, P0245, P0480, P0481, P0645, P06A0, P06DB, P188D, P02602, and/or P2681 in the powertrain co…
  • SSM 48858 May 29, 2020 · Service Bulletin/Repair Instructions
    Some 2012-2020 Ford and Lincoln vehicles equipped with a TCU may exhibit an inoperative remote start with a 'Vehicle Failed To Start' message when using MyFord Mobile/Ford Pass/Lincoln Way mobile applications. The cellular cloud systems will only allow two …
Source: NHTSA manufacturer communications files.