Complaints about the 2025 Ford Escape peaked in 2025, with 7 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
SUV, gasoline, 4WD/4-Wheel Drive/4x4, built in United States. Owner complaints on file from Jun 27, 2025 to Sep 23, 2026.
Owner complaints about this model year, by the year they were filed with NHTSA.
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 26V-122 | Mar 3, 2026 | Exhaust gas recirculation (EGR) valve may fail, resulting in an unexpected loss of drive power | Engine and cooling | 47,804 | Part replacement |
| 25V-862 | Dec 12, 2025 | Seat belt retractors for the left and right rear passenger seats may not be securely fastened | Seat belts | 780 | Part replacement |
| 25V-829 | Dec 1, 2025 | Liftgate hinge covers may not be properly secured and detach from the vehicle | Structure | 108,762 | Part replacement |
| 25V-787 | Nov 14, 2025 | Cover for the electric brake booster's ECU may cause the printed circuit board to overheat and result in a loss of vehicle stability control… | Stability and traction control | 2 | Part replacement |
| 25V-372 | Jun 3, 2025 | Cylinder head may have been improperly manufactured, which can cause the ball plugs to fail, resulting in an oil leak | Engine and cooling | 404 | Part replacement |
| 25V-343 | May 23, 2025 | Engine block heater may overheat when the vehicle is parked with the block heater plugged in | Electrical system | 6,781 | Part replacement |
| 25V-161 | Mar 14, 2025 | Rearview camera may incorrectly display an inverted image when the vehicle is in reverse | Back-over prevention | 4,721 | Part replacement |
| 25V-049 | Jan 31, 2025 | Instrument Panel Cluster (IPC) may not illuminate at startup or while driving | Electrical system | 298 | Part replacement |
| 24V-850 | Nov 8, 2024 | Passenger side instrument panel cover may have been manufactured incorrectly, which can cause the air bag not to deploy as intended | Airbags | 15 | Part replacement |
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
24 complaints on file, page 1 of 2.
The audible sound to let the driver know the blinker is on is too low of a volume to hear. This has created situations where the blinkers are activated, but the driver doesn't know. This could lead to accidents in lane changing, intersections and confusion for pedestrians.
NHTSA complaint 11766433Several spots on the body are misaligned which could indicate underlying assembly issues down to the frame which could impact crumple zones and safety.
NHTSA complaint 11763917Multiple computer related problems, including sensing objects that do not exist while using automated cruise control. Automatic braking engagement when car senses objects that do not exist both in the front and rear while driving. Rear sensor occupancy alert randomly triggered when it has been turned off, And when there is nobody in the back seat. GPS unable to locate signal even in wide open spaces, randomly drops service. Various climate control components read improperly, or do not display appropriately. Numerous morning messages both before and after incidents. The vehicle has been to Ford dealer, they have been unable to reproduce or determine what caused these faults.
NHTSA complaint 11761617The contact owns a 2025 Ford Escape. The contact stated that while driving 65 MPH, the message that the engine was overheating was displayed, and the vehicle drove under reduced power. The contact exited the highway, pulled into a gas station, and waited for the engine to cool down. The contact resumed driving, and the check engine warning light illuminated. The vehicle was driven to the residence. The vehicle was then taken to the dealer with the check engine warning light illuminated. The dealer later informed the contact that the warning light was no longer illuminated, and the failure could not be duplicated while test-driving the vehicle for an hour. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 4,000.
NHTSA complaint 11752454My Ford Pass notified me that it detected an issue with the EGR valve. The dealership said I have to pay for this because it was not part of the recall. It is a 2025 Ford Escape which to my understanding most were included under a recall but my car is not part of this but clearly is an issue with my car. The day I got the warning I made appt to have fixed the following week but on my way to work the next day which is today XXX the car started misfiring and sporadically moving. When I got to stop light, car died and I had to start it 5 times for it to stay running. People were honking because the light changed and I couldn't get the car to move.Then it started sputtering again and I drove it to Airport Ford in [XXX]. They took my car in and drove me to work. I called for an update and they said it was going to be finished shortly and sent someone to pick me up. When I got there they said 1 of the spark plugs they put was bad and they couldn't get another 1 until next day and gave me a loaner. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint 11748056While driving, the hood of my vehicle flew up and broke my windshield and caused damage to body by the hood hinge on both sides. There were no warning lamps or signals that warned me that the hood was loose. I had limited visual to pull over and close the hood. Fortunately I was going slow and there were not other vehicles that were impacted. Because the hood is opened inside with the double pull mechanism it is too easy to open the hood without the secondary safety hook outside like most vehicles have. I have had the windshield replaced and am working with insurance to complete repairs on the body.
NHTSA complaint 11743429I bought this vehicle in mid April 2026 with 9,500 miles. It has the 1.5L Ecoboost engine. I drove the car for 3,000 miles and noticed the coolant was at ‘minimum’ and wondered why a car with so few miles is using coolant. I took the car to my dealer and they confirmed coolant intrusion into the engine due to a bad head gasket. The vehicle is now at the dealer waiting on either a new head gasket or other more intensive repairs due to internal damage. I wanted to flag this because the engine is the 3rd version of this engine but the same issues as previous versions. The repair is under warranty.
NHTSA complaint 11739774The contact is currently renting a 2025 Ford Escape . The contact stated while attempting to park the vehicle, he took his foot off the accelerator pedal and the vehicle unintendedly accelerated independently. No warnings light illuminated. An independent mechanic or dealer was not contacted. The vehicle was taken to the dealer or an independent mechanic for diagnoses. The vehicle was not repaired. The contact mention this failure has occurred on two different occasions. The manufacturer was not notified of the failure. The approximate failure mileage was 25,198.
NHTSA complaint 11737838The contact owns a 2025 Ford Escape. The contact received notification of NHTSA Campaign Number: 26V091000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
NHTSA complaint 11730884The contact owns a 2025 Ford Escape. The contact stated that while driving at an undisclosed speed and depressing the brake pedal, the engine revved up unexpectedly. Additionally, more effort was needed to depress the brake pedal, causing the braking distance to become extended. The dealer was notified of the failure, but the vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 26V122000 (Engine and Engine Cooling). The manufacturer was not notified of the failure. The approximate failure mileage was 5,000.
NHTSA complaint 11728831The contact owns a 2025 Ford Escape. The contact received notification of NHTSA Campaign Number: 26V122000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The dealer was contacted, and the contact was informed that parts were not yet available. The contact stated that the recall notification stated that in the event of a failure, the vehicle could crash. The manufacturer was made aware of the concern, and a case was filed. The contact had not experienced a failure.
NHTSA complaint 11728829The contact owns a 2025 Ford Escape. The contact stated that while driving at various speeds and turning the steering wheel, the vehicle stalled. The failure also occurred while making a turn from a complete stop. The vehicle was restarted. There was no warning light illuminated. The vehicle was taken to the dealer on several occasions; however, the dealer informed the contact that no failure was found. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA Campaign Number: 26V122000 (Engine and Engine Cooling); and associated the failure with the recall. However, the part to do the recall repair was not yet available. The contact stated that the dealer had been unable to diagnose the vehicle. The manufacturer was not notified of the failure. The failure mileage was approximately 5,000.
NHTSA complaint 117272541. Passenger airbag fails to activate randomly. Passenger airbag light shows "off" with a passenger in the seat. Sometimes it works but often stays off for a whole day. 2. Transmission shifts gears by itself. Drive to neutral, Reverse to park. A software update changed the behavior but did not eliminate the fault. Now goes from Drive to Park. One time the vehicle shut off by itself after shifting from Drive to Park. It has been to the dealer 3 times for these problems, now scheduled for a fourth time. They keep saying they can't find the fault.
NHTSA complaint 11723865The engine continues to have a burning smell or rotten egg smell at high speeds, the car continues to hesitate when taking off from a red light like it is going to shut off and then jumps forward, and the engine continues to lag as does the battery or power when turning on the vehicle most mornings. I have brought the car in several times to the dealership and due to there being no codes showing, they will not diagnose it further and as soon as I get the vehicle back, the same issues and problems happen over and over again. I have had 4 service appointments now with no resolutions. I feel as though this car is a lemon and worry that it will continue to become more unsafe from ongoing engine, powertrain, and mechanical issues that cannot be fixed or diagnosed.
NHTSA complaint 11722376The contact owns a 2025 Ford Escape. The contact received notification of NHTSA Campaign Number: 26V091000 (Electrical System); however, the part to do the recall repair was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not informed of the issue. The contact had not experienced a failure.
NHTSA complaint 11721811Turn signal volume is too low to hear.. Dealer say's that's how it is.
NHTSA complaint 11721433Electrical/Motor~ Yes, Myself, [XXX] daughter and others safety is at risk from stalling in a busy intersection. yes, its happened multiple times. The dealerships says its not throwing a code and have nothing to go off of. No, the manufacturer hasnt checked it. the RPM went up and down. No other lights on the dash. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint 11718857Turn Signal is barely audible when turning. If the radio is on, or at higher speeds on the highway, it is impossible to hear the turn signal. Sometimes, you may miss hit the turn signal when changing lanes, and may not actual signal, when you meant to.
NHTSA complaint 11698285Driver's door locks when keys are left inside the vehicle. Other door locks are not affected.
NHTSA complaint 11696768Audible sound from turn signal too low.
NHTSA complaint 11693058Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.