Model year

2018 Ford Expedition

SUV, gasoline, 4WD/4-Wheel Drive/4x4, built in United States. Owner complaints on file from May 16, 2018 to Sep 22, 2026.

Recall campaigns covering this model year143.08M vehicles or units across those campaigns
Owner complaints3759.0 times the median 2018 suv
Severity index4.82018 suvs average 5.2
First 24 months28Complaints in its first two years
Complaints over time

Complaints about the 2018 Ford Expedition peaked in 2025, with 89 filed

Owner complaints about this model year, by the year they were filed with NHTSA.

025507510020182019202020212022202320242025892026
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

39% of complaints about the 2018 Ford Expedition name powertrain

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

Powertrain
146
Engine and cooling
118
Electrical system
33
Suspension
25
Lighting
24
Speed control
15
Brakes
14
Structure
13
Seat belts
12
Fuel system
9
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

14 recall campaigns cover the 2018 Ford Expedition

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2018 Ford Expedition
CampaignFiledSubjectComponentVehiclesRemedy
26V-402Jun 24, 2026Transmission park pawl may engage while the vehicle is in motion, resulting in park system damagePowertrain741,195Software update
26V-368Jun 9, 2026Chrome plating on the center console may bubble and peel, resulting in sharp edgesStructure548,463Part replacement
26V-344May 27, 2026Seat belt pretensioner in the driver and/or front passenger seat may inadvertently lock the seat belt, which will not allow the belt to retract or…Seat belts419,967Part replacement
25V-197May 23, 2025Seat belt pretensioner in the driver and/or front passenger seat may inadvertently lock the seat belt, which will not allow the belt to retract or…Seat belts112,951Part replacement
25V-236Apr 11, 2025Brake master cylinder may allow brake fluid to leak from the front wheel circuit into the brake boosterBrakes123,611Part replacement
24V-852Nov 8, 2024Air bag warning label may be missing from the dashboardEquipment27,678Label or owner notice
24V-099Feb 9, 2024Seat belt pretensioner in the driver and/or front passenger seat may inadvertently deploy and lock the seat belt, which will not allow the belt to…Seat belts77,574Part replacement
23V-420Jun 9, 2023Owner's manual does not include instructions for adjusting or removing certain head restraintsEquipment691,133Repair or modification
18V-805Nov 14, 2018Second row center seat track assemblies may be missing one or both of the J-Channel reinforcement brackets, possibly allowing the seat to move in…Seats34,946Part replacement
18V-392Jun 12, 2018These vehicles have high pressure fuel pump assemblies with welds that can fracture, which may cause an oil or fuel leakFuel system5,645Part replacement
18V-214Apr 4, 2018Gear shift cable clip may not be properly seated, allowing the transmission to be in a different gear than indicated by the gear shift lever positionPowertrain292,909Inspection
18V-213Apr 4, 2018Roll pin may not have been installed in the transmission, potentially causing a loss of the "Park" functionPowertrain142Repair or modification
18V-058Jan 16, 2018Second row window control modules may intermittently stop the movement of the power windowVisibility and wipers361Part replacement
17V-775Dec 1, 2017Second row outboard seats may have excessive forward adjustment capability and/or may have an improperly installed bolt that secures the seat back…Seats462Part replacement
Source: NHTSA ODI recalls file.
Owner complaints

What owners reported about the 2018 Ford Expedition

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

375 complaints on file, page 1 of 19.

  1. Filed Sep 22, 2026Failure Sep 20, 2026Lenexa, KSSteering, Suspension

    This is a widespread problem across the Ford expedition. I've read forum after forum, facebook group after facebook group and have seen that many expeditions are affected by this. The front end of the Expedition; primarily the steering and suspension components, cause a strong vibration when approaching 70-75 miles per hour. I have replaced the tires on my Expedition and had them mounted and balanced by Ford, only for the problem to still exist. I mentioned this to Ford directly and they told me that there is no way for them to replicate the problem because they won't take the vehicle over the local speed limit. However where I drive all across the country for work, the speed limit is approximately 70 -75 miles per hour. This is a severe issue as Vibrations could easily cause an accident.

    NHTSA complaint 11766133
  2. Filed Sep 11, 2026Failure Sep 11, 2026Greer, SCEngine, Power train

    My 2018 Ford Expedition with the 3.5L EcoBoost engine has developed a pronounced rattling/knocking noise at startup. This appears consistent with the well documented cam phaser/VCT problem affecting this engine family. At approximately 118,212 miles, an independent Firestone Complete Auto Care inspected the vehicle and recommended major timing system repairs. Their estimate calls for replacement of the timing chain components and variable timing sprockets/cam phasers, with a total recommended repair cost of $5,232.13. 220782OrderRevisions.Pdf The concern is not simply the noise. The cam phasers and timing system control critical valve timing. If these components continue to deteriorate, there is a risk of improper engine timing, severe drivability problems, loss of power, stalling, or significant internal engine damage. A failure while traveling at highway speeds or in traffic could create a serious safety hazard for the occupants and surrounding motorists. There have not yet been warning lights or dashboard messages associated with the condition. The primary symptom has been the recurring startup rattle/knock, which has now been confirmed by an independent repair facility as requiring substantial timing system repair. The vehicle remains available for inspection. This has been an ongoing issue for the last few months but was first diagnosed on September 12, 2026 during a repair for another unrelated issue. I am especially concerned because this is not an isolated or unusual type of failure on the 3.5L EcoBoost. Ford has previously recognized cam phaser/VCT startup noise on these engines through service guidance. A known timing-related defect requiring more than $5,000 in repairs, with the potential to progress into engine damage or loss of engine performance, represents a significant reliability and potential safety concern.

    NHTSA complaint 11763749
  3. Filed Sep 9, 2026Failure Aug 2, 2026Norwood, NCExterior lighting

    Daytime running LED lights in headlights have stopped working. Unable to replace bulb/fix due to having to replace the entire head lamp assembly.

    NHTSA complaint 11762955
  4. Filed Aug 20, 2026Failure Aug 18, 202690,000 milesMaumee, OHPower train

    The contact owns a 2018 Ford Expedition. While the contact's wife was driving at an undisclosed speed, the transmission independently shifted into park. The check engine warning light illuminated, and the transmission brake error message was displayed. The vehicle was turned off. The vehicle was restarted; however, while driving at an undisclosed speed, the failure reoccurred. The failure was a persistent failure. The dealer was made aware of the failure but provided no assistance. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact referenced NHTSA Campaign Number: 26V402000 (Power Train); and the VIN was associated with the recall. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 90,000.

    NHTSA complaint 11758214
  5. Filed Aug 20, 2026Failure Aug 3, 2026108,000 milesClovis, NMPower train

    Transmission that's was replaced approx 3 yrs ago is hard shifting from park to drive and park to reverse on flat level surface.

    NHTSA complaint 11758138
  6. Filed Aug 17, 2026Failure Jul 27, 2026Winnemucca, NVService brakes

    Subject: Safety Complaint – 2018 Ford Expedition Brake Master Cylinder Recall 25S37 / NHTSA 25V236 I am filing this complaint regarding my 2018 Ford Expedition, which is subject to an open Ford brake master-cylinder recall, Recall 25S37 / NHTSA Recall 25V236. I am currently experiencing brake fluid loss around the brake master cylinder/brake booster area. Because this is directly related to the braking system and the vehicle is subject to an open brake master-cylinder recall, I believe this vehicle presents a potential safety concern and needs to be properly inspected. I contacted Ford regarding the recall and explained that I am losing brake fluid in the area of the master cylinder and brake booster. I requested that the vehicle be inspected to determine whether the recall condition is present and that the brake booster be checked for brake-fluid contamination or leakage. I was told that my vehicle is approximately six months too late to receive the recall repair/replacement and that they would not allow me to bring the vehicle in for inspection under the recall. I have not yet confirmed the part number of the master cylinder currently installed on my vehicle, and I intend to do so to determine whether it is the same component addressed by the recall. My concern is that I am experiencing a symptom that appears directly related to the component identified in the recall, yet I am being denied an inspection simply because of the timing/eligibility issue. I am requesting that NHTSA review this matter and determine: 1. Whether my vehicle should be inspected for the condition identified in Recall 25S37 / NHTSA 25V236 despite the expiration or timing issue stated by Ford. 2. Whether brake-fluid leakage around the master cylinder/brake booster area is a known symptom or consequence of the recalled component. 3. Whether Ford should inspect the vehicle and determine whether the installed master cylinder is the recalled part.

    NHTSA complaint 11757338
  7. Filed Aug 12, 2026Failure Aug 12, 2002Nelson, VASeat belts, Unknown or other

    THERE IS A SEAT BELT RECALL AND 3 OTHER RECALLS THAT FORD CORP OFFICE AND THE DEALERSHIP IN HENDERSON NC TOLD ME THE PARTS ARE NOT AVAILABLE UNTIL 2027 AND I AM EXPECTED TO DRIVE THIS VEHICLE PLEASE HELP ME

    NHTSA complaint 11756469
  8. Filed Jul 28, 2026Failure Jun 7, 2026Nokesville, VAUnknown or other

    There is a recall on the catalytic converters of my year Expedition, but my check engine light came on at 86,000 miles, outside the 80,000 limit Ford put on the recall for the part. I think Ford should stand behind their product and the parts they are using, since the catalytic converters have failed on my car, my husbands expedition, and my dad’s ford 150.

    NHTSA complaint 11753225
  9. Filed Jul 25, 2026Failure Jul 25, 2026Naples, FLPower train

    Failing Transmission, does not shift into the gear just hear grinding noise, after few seconds of it, transmission makes very hard shift. This takes place in all phases or driving leading to potentially very dangerous situation of the car not moving or stopping while crossing a street with upcoming traffic, crossing intersection or any other phase of driving. Visited few shops and was advised that Ford has a major problem with 10R80 Transmission and failing CDF Drum.

    NHTSA complaint 11752826
  10. Filed Jul 25, 2026Failure Jul 1, 2026Greensburg, PAUnknown or other3 injured

    Power Running boards. The running boards half deploy and stop. The running boards go up and down while the vehicle is in motion. When opening the doors the running boards deploy half way and stop causing the persons exiting the vehicle to step on and uneven surfaces, resulting in twisted ankles and persons falling to the ground. The running boards were seems to malfunction every few years, they were replaced by Latrobe Chevy Ford 3 years ago and are currently being replaced by Bud Smail Ford.

    NHTSA complaint 11752796
  11. Filed Jul 24, 2026Failure Jul 18, 2026Greensburg, PAPower train

    The heater hose that feeds the front and rear heater cores ruptured while traveling at highway speeds on a main road. The engine coolant directly sprays onto the engine resulting in a steam cloud that can not be seen through, also rapidly overheating that motor. This caused a dangerous scenario where the driver can not see the road correctly through the steam cloud while trying to pull off of the highway with the engine over temp warnings flashing in the screen further adding to the panic.

    NHTSA complaint 11752749
  12. Filed Jul 24, 2026Failure May 6, 2026Greensburg, PAUnknown or other1 injured

    The chrome plating on the center console has peel up, causing a finger laceration when reaching into the cup holder.

    NHTSA complaint 11752748
  13. Filed Jul 23, 2026Failure Jun 29, 2026Pensacola, FLPower train, Service brakes, Unknown or other

    I am submitting this complaint regarding potential safety issues with my 2018 Ford Expedition Max Platinum. I purchased the vehicle from Sandy Sansing Chevrolet in Pensacola, Florida, and discovered several problems shortly after purchase that I believe may affect the vehicle's safe operation. Within days of purchasing the vehicle, it began displaying an intermittent **low oil pressure warning** while driving. Because a low oil pressure condition can lead to engine damage, loss of power, or engine failure, I believe this presents a potential safety concern. The dealership's inspection report completed before the sale states: **"Has multiple minor oil leaks, wet but not dripping yet."** I had the vehicle independently inspected by Firestone, which determined the oil leak was coming from the timing cover/timing case area and estimated approximately $3,000 in repairs. I am concerned that the documented oil leak and intermittent low oil pressure warning could increase the risk of engine failure while the vehicle is in operation. I have also experienced what I believe is a brake safety concern. Although the dealership's inspection report indicates the brakes and rotors had been serviced, the brake pedal feels unusually soft or spongy and requires more pedal travel and pressure than expected before the brakes engage. While the vehicle currently stops, I am concerned this condition could reduce braking performance or increase stopping distance. Additional issues include intermittent operation of the power running boards, a non-functioning rear window washer, and a detached rear window defroster electrical connection. I am submitting this complaint so NHTSA can determine whether these issues are isolated to my vehicle or may indicate a broader safety-related defect affecting other 2018 Ford Expedition vehicles. I can provide the dealership inspection report, Firestone inspection and repair estimate, photographs, and other supporting documentation upon request.

    NHTSA complaint 11752452
  14. Filed Jul 22, 2026Failure Jul 12, 2026Signal Mtn, TNPower train

    I’ve had multiple instances happen but the two latest are — traveling down the highway when I switched lanes and accelerated moderately. The expedition downshifted and I heard a massive clunk. I had no power. Started coasting and adjusting myself so I could get to shoulder, and it shifted back into gear. Another instance, I was at a stop sign turning left onto a highway as I turned out onto the road, I had no power and it wouldn’t accelerate while a vehicle was quickly approaching from behind. I had to coast onto the shoulder to avoid being hit before it got power and carried on. These conditions create a significant safety risk because the vehicle may fail to accelerate when entering the highway, merging into traffic, crossing traffic, making left turns, or avoiding hazards.

    NHTSA complaint 11752144
  15. Filed Jul 21, 2026Failure Jul 21, 2026Spring Dale, ARPower train, Seat belts, Structure

    The contact owns a 2018 Ford Expedition. The contact received notifications of NHTSA Campaign Numbers: 24V099000 (Seat Belts), 26V344000 (Seat Belts), 26V368000 (Structure), and 26V402000 (Power Train); however, the parts to do the recall repairs were not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

    NHTSA complaint 11751868
  16. Filed Jul 16, 2026Failure Jun 15, 2026Ft Mitchell, KYEngine, Power train, Vehicle speed control

    I noticed a loud rattle when starting my 2018 Ford Expedition, at first occasionally and then on every cold start. The Ford Dealer's service department diagnosed a cam phaser issue. There were no warning lights or messages available to me, but the service department's diagnosis showed several timing faults. I was told the cam phaser repair is $4000 - $5000 and continued use puts the engine and transmission at risk. I contacted Ford customer service and was told that my vehicle was not eligible for assistance with these repairs and that my level of loyalty also did not make me eligible for assistance. I have maintained this vehicle with oil changes, fluid changes, tire and brake maintenance for the life of the vehicle. I would like the NHTSA to investigate Ford for a recall of the cam phasers and effected parts since this is a known and prominent issue that also impacts road safey.

    NHTSA complaint 11750763
  17. Filed Jul 16, 2026Failure Jun 5, 2026Ft Mitchell, KYElectrical systemCrash

    The infotainment screen that includes the rear backup camera stopped working intermittently and then completely. The dealer's service department identified that the APIM, a module involved in operating the screen had failed. The backup camera is a significant and necessary safety feature for such a large vehicle. The dealer ordered the new part and replaced it at significant expense. There was no warning of this issue, and the only symptom was the intermittent delay of the infotainment system turning on upon startup of the vehicle.

    NHTSA complaint 11750757
  18. Filed Jul 10, 2026Failure Jul 10, 2026New York, NYPower train, Seat belts, Structure

    The contact owns a 2018 Ford Expedition. The contact received notifications of NHTSA Campaign Numbers: 25V197000 (Seat Belts), 26V344000 (Seat Belts), 26V368000 (Structure), and 26V402000 (Power Train); however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

    NHTSA complaint 11749566
  19. Filed Jul 3, 2026Failure Mar 1, 2026Bonita Springs, FLVisibility/wiper

    Suspected Safety Defect – Windshield Wiper System Effected Vehicle Information Vehicle 1 - 2018 Ford Expedition MAX Vehicle 2 - 2017 Ford F-350 SuperCrew 4x4 Description of Defect Both vehicles experienced the same windshield wiper failure. The wipers gradually slowed, became sluggish, and eventually stopped working during normal use. Available repair information and owner reports indicate the likely cause is corrosion and seizure of the wiper pivot shafts and linkage, which overloads the motor and leads to failure. Safety Hazard Loss of wiper function in rain or poor weather severely reduces visibility and creates a serious crash risk, leaving drivers unable to operate safely. Evidence of a Broader Pattern This issue appears widespread. Many Ford owners report similar symptoms, including slowing wipers, increased resistance, seized pivots, and complete failure requiring linkage replacement. Technicians commonly identify seized pivot shafts as the cause. Ford has issued recalls on other models for wiper-related defects, recognizing the safety risk of sudden failure. Request for Investigation Because two separate vehicles experienced the same failure, I request that NHTSA investigate whether corrosion-related seizure of wiper components in 2017–2018 Ford Expedition and Super Duty vehicles is a broader safety defect. If confirmed, I request an appropriate remedy, such as a recall or extended warranty. I can provide supporting documentation if needed.

    NHTSA complaint 11748093
  20. Filed Jul 2, 2026Failure Jul 2, 2026Perkinston, MSPower train

    While driving on the interstate and merging to the next lane, my transmission shifted from 9th gear to 1st gear multiple times. My safety and others safety was put at risk due to the car suddenly slowing with no brake lights to indicate I would be slowing. During the incident, I lost approximately 5-10 miles per hour forward speed. The problem has not been looked at or replicated by a dealer at this time. This happened today, 7/2/2026. There have been no warning lamps or other symptoms to indicate a 9th gear to 1st gear change at highway speeds.

    NHTSA complaint 11748084
Source: NHTSA ODI complaints file.
Investigations

1 NHTSA investigation on file

  • RQ24015 Recall query, Seat belts
    Seat Belt Retractor Pretensioner Inadvertent Deployment
    Opened Nov 15, 2024, closed Jul 23, 2025 · led to a recall
Source: NHTSA ODI investigations file.
Service bulletins

165 manufacturer communications cover this model year

Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.

  • 25N17 Mar 25, 2026 · Other
    Advance Notice – Customer Satisfaction Program 25N17 Certain 2015-2025 Model Year Multiple Vehicle Lines Rear View Camera Replacement If Required After Dealer Evaluation
  • TSB 25-2570 Nov 26, 2025 · Service Bulletin/Repair Instructions
    This article supersedes TSB 24-2165 to update the TSB Service Procedure. Some vehicles listed in the Model statement above may exhibit various SYNC performance related concerns including but not limited to:  Display operation concerns  Navigation inoperat…
  • SSM 54366 Nov 12, 2025 · Service Bulletin/Repair Instructions
    Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. Pinpoint test HK in the Powertrain Control and Emissions D…
  • TSB 25-2476 Oct 30, 2025 · Service Bulletin/Repair Instructions
    This bulletin supersedes TSB 25-2132. Reason for update: update the Part List Description and Labor Times Description Some of the vehicles listed in the Model statement above may exhibit at least one of the following conditions: * Harsh engagement * Delayed…
  • 24E13 May 5, 2025 · Emissions
    On your vehicle, the OBD monitoring system for the catalytic converter may not be operating as intended. The Malfunction Indicator Light (MIL) may illuminate on the instrument panel even though a catalytic converter repair may not be necessary.
  • 24E13 Apr 17, 2025 · Emissions
    Certain 2018-2021 Model Year Expedition Vehicles equipped with a 3.5L EcoBoost Engine Powertrain Control Module (PCM) Reprograming
  • SSM 53661 Apr 24, 2025 · Service Bulletin/Repair Instructions
    Some 2018-2024 Expedition/Navigator vehicles equipped with 22 inch wheels, may exhibit an increased level of vibrations which can be felt while driving on a smooth road at speeds at or above 75 mph (120 km/h). Pinpoint Test G located in Workshop Manual (WSM…
  • TSB 25-2132 Apr 18, 2025 · Service Bulletin/Repair Instructions
    This bulletin supersedes TSB 25-2023. Reason for update: update the Part List and Service Procedure Some of the vehicles listed in the Model statement above may exhibit at least one of the following conditions: * Harsh engagement * Delayed engagement * Hars…
  • TSB 25-2023 Feb 11, 2025 · Service Bulletin/Repair Instructions
    "Some of the vehicles listed in the Model statement above may exhibit at least one of the following conditions: • Harsh engagement • Delayed engagement • Harsh shift • Delayed shift • Illuminated MIL with DTCs P0751, P0752, P0756, P0757, P0761, P0762, …
  • SSM 53305 Jan 17, 2025 · Service Bulletin/Repair Instructions
    Some 2017-2025 Ford and Lincoln vehicles equipped with a 10R60/10R80/10R80 MHT/10R100 transmission may exhibit a whine noise at idle and/or while driving.
  • SSM 53040 Oct 10, 2024 · Service Bulletin/Repair Instructions
    While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions. …
  • SSM 52881 Sep 12, 2024 · Service Bulletin/Repair Instructions
    2018-2022 Expedition/Navigator  "Park Brake Limited Function Service Required" Message In The IPC
  • TSB 24-2188 Jul 24, 2024 · Service Bulletin/Repair Instructions
    This article supersedes TSB 22-2219 to update the Parts List and Service Procedure to clarify applicable steps by vehicle application. Some 2003-2020 Expedition/Navigator and 2006-2020 F-150 (non-Raptor) vehicles equipped with 4WD may exhibit grinding/click…
  • TSB 24-2165 May 27, 2024 · Service Bulletin/Repair Instructions
    This article supersedes TSB 21-2175 to update the TSB Service Procedure. Some 2016 MKS, 2016-2017 Navigator, 2016-2018 F-150/Focus/C-MAX/Edge/Fiesta/MKX/Transit Connect/Mustang, 2017-2018 Continental/Fusion/MKZ, 2017-2019 Explorer, 2016-2019 Escape/MKC/Flex…
  • SSM 52548 May 18, 2024 · Service Bulletin/Repair Instructions
    Various vehicles equiped with 10R80/10R80 MHT/10R100/10R140 transmissions may require replacement of the seal kits (7153) when internal repairs are being performed. These kits come with 4 wheel drive (4WD) seals and will no longer include the 2WD seals. Whe…
  • SSM 52483 Apr 25, 2024 · Service Bulletin/Repair Instructions
    Some 2018-2019 Explorer and 2018-2024 Transit/F-150/Expedition/Navigator vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P0627, P025A, P025B, P00C6, P008A and/or U0109 stored in the powertrain control module (PCM). Diagnosis sho…
  • TSB 24-2101 Mar 29, 2024 · Service Bulletin/Repair Instructions
    This article supersedes TSB 24-2046 to update the Service Procedure LTIS statement. Some 2017-2020 F-150, 2018-2021 Expedition/Navigator/Mustang, 2019-2023 Ranger vehicles equipped with a 10R80 transmission may exhibit a harsh/delayed engagement and/or hars…
  • SSM 52335 Mar 6, 2024 · Service Bulletin/Repair Instructions
    For 2015-2024 Ford and Lincoln vehicles equipped with turbocharged engines and customer concern of an engine oil leak, refer to Workshop Manual (WSM), Section 303-00 for oil leak inspection and testing methods. Ford has evaluated turbochargers replaced for …
  • SSM 52314 Mar 1, 2024 · Service Bulletin/Repair Instructions
    During service and repair requiring removal and replacement of a crankshaft bolt and/or crankshaft damper, achieving proper torque of the crankshaft pulley bolt is critical. Incorrect torque may allow the bolt to loosen resulting in the timing gear breaking…
  • TSB 24-2046 Feb 23, 2024 · Service Bulletin/Repair Instructions
    This article supersedes TSB 23-2350 to update the Issue statement and the Service Procedure. Some 2017-2020 F-150, 2018-2021 Expedition/Navigator/Mustang, 2019-2023 Ranger vehicles equipped with a 10R80 transmission may exhibit a harsh/delayed engagement an…
  • TSB 23-2396 Dec 5, 2023 · Service Bulletin/Repair Instructions
    This article supersedes TSB 23-2036 to add 2024 vehicle model years. Some 2018-2024 Navigator and Expedition vehicles may exhibit a concern where the second row seat back does not fold down or recline when the recline handle is pulled upward or the second r…
  • TSB 23-2350 Nov 14, 2023 · Service Bulletin/Repair Instructions
    Some 2017-2020 F-150, 2018-2021 Expedition/Navigator/Mustang, 2019-2023 Ranger vehicles equipped with a 10R80 transmission may exhibit a harsh/delayed engagement and/or harsh/delayed shift, an illuminated malfunction indicator lamp (MIL) with diagnostic tro…
  • TSB 23-2249 Nov 7, 2023 · Service Bulletin/Repair Instructions
    This article supersedes TSB 23-2120 to exclude Police Interceptor vehicles with column shift. Some 2018-2021 Expedition/Navigator and 2020-2021 Explorer/Aviator vehicles equipped with a 10R80/10R80 MHT or 10R60 (excluding Police Interceptor vehicles with co…
  • SAN Vol1 Issue2 Oct 2, 2023 · Service Bulletin/Repair Instructions
    The Service Awareness Newsletter is an informal communication that contains information that may not be presently available in a TSB, SSM, or GSB, or other electronic communication. This article includes information on warranty, technical service tips and …
  • SSM 51939 Sep 21, 2023 · Service Bulletin/Repair Instructions
    Some 2017-2023 Ford and Lincoln vehicles equipped with a 10R60/10R80/10R80 MHT/10R100 transmission may exhibit a whine noise at idle and/or while driving. This may be identified as coming from the bellhousing and the front of the transmission fluid pan. The…
  • SSM 51937 Sep 20, 2023 · Service Bulletin/Repair Instructions
    Some vehicles equipped with power folding mirrors may exhibit power folding mirrors that are inoperative or exhibit a clicking sound. This may be due to the mirrors being manually folded in, during transportation, going through a car wash, bumped in a parki…
  • SSM 51838 Aug 2, 2023 · Service Bulletin/Repair Instructions
    In various 2017-2023 Ford and Lincoln vehicles, customers may receive a message in the FordPass or LincolnWay App stating Feature Unavailable. Since this is a fleet vehicle, it cannot access the (SYNC Connect) FordPass or LincolnWay app through the TCU Embe…
  • TSB 23-2250 Aug 14, 2023 · Service Bulletin/Repair Instructions
    This article supersedes TSB 22-2428 and 23-2176 to update the Issue, Action and Service Procedure. Some 2017-2023 F-150, 2018-2023 Expedition/Navigator/Mustang, 2019-2023 Ranger, 2020-2023 Explorer/Aviator/Transit and 2021-2023 Bronco vehicles equipped with…
  • SAN-Vol1 I1 Jun 8, 2023 · Service Bulletin/Repair Instructions
    The Service Awareness Newsletter is an informal communication that contains information that may not be presently available in a TSB, SSM, GSB, or other electronic communication. This article includes information on warranty, technical service tips and othe…
  • SSM 51687 Jun 7, 2023 · Service Bulletin/Repair Instructions
    TSB 22-2428 is missing some labor operations. For any missing labor operations, claim available new model labor operations or m-time. Refer to this article on the repair order. When replacing the CDF cylinder, the current TSB does not require a complete tra…
  • TSB 23-2152 May 23, 2023 · Service Bulletin/Repair Instructions
    This article supersedes TSB 23-2123 to update the Issue statement. Some 2017-2020 F-150, 2018-2021 Expedition/Navigator/Mustang and 2019-2023 Ranger vehicles equipped with a 10R80 automatic transmission may exhibit a harsh engagement/harsh shift/delayed shi…
  • TSB 22-2428 May 29, 2023 · Service Bulletin/Repair Instructions
    Some 2017-2023 F-150, 2018-2023 Expedition/Navigator/Mustang, 2019-2023 Ranger, 2020-2023 Explorer/Aviator/Transit and 2021-2023 Bronco vehicles equipped with a 10R60 transmission and built on or before 23-Dec-2022 or with a 18R80/10R80MHT transmission and …
  • TSB 23-2120 May 16, 2023 · Service Bulletin/Repair Instructions
    Some 2018-2021 Expedition/Navigator and 2020-2021 Explorer/Aviator vehicles equipped with a 10R80/10R80 MHT or 10R60 may exhibit a momentary transmission neutral-out condition while in drive. Vehicle may also have diagnostic trouble code (DTC) P07E6 and/or …
  • SSM 51617 May 9, 2023 · Service Bulletin/Repair Instructions
    Some 2018-2022 Expedition vehicles may exhibit a condition of intermittent headlamp operation while the vehicle is OFF and have diagnostic trouble code (DTC) B1533 stored in the body control module (BCM). This may be due to the internal logic within the hea…
  • TSB 23-2143 May 5, 2023 · Service Bulletin/Repair Instructions
    Some 2017-2020 F-150 and 2018-2020 Expedition/Navigator vehicles built on or before 30-Nov-2019 and equipped with a 3.5L EcoBoost engine may exhibit a ticking/tapping or rattle type noise from the top front cover area of the engine on initial start-up after…
  • SSM 51536 Apr 4, 2023 · Service Bulletin/Repair Instructions
    For 2000-2024 Ford and Lincoln vehicles, swapping a module from a vehicle for diagnosis purposes is likely to cause errors and is not recommended. It is also not recommended to order a replacement module using a vehicle identification number (VIN) from a di…
  • TSB 23-2123 Apr 14, 2023 · Service Bulletin/Repair Instructions
    Some 2017-2020 F-150, 2018-2021 Expedition/Navigator/Mustang and 2019-2023 Ranger vehicles equipped with a 10R80 automatic transmission may exhibit a harsh engagement/harsh shift/delayed shift. It is possible the vehicle may also have an illuminated malfunc…
  • SSM 51419 Mar 8, 2023 · Service Bulletin/Repair Instructions
    Some 2017-2023 Ford and Lincoln vehicles equipped with a 10R60/10R80/10R80 MHT/10R100 transmission may exhibit a whine noise at idle and/or while driving. This may be identified as coming from the bellhousing and the front of the transmission fluid pan. The…
  • TSB 23-2036 Feb 7, 2023 · Service Bulletin/Repair Instructions
    Some 2018-2023 Navigator and Expedition vehicles may exhibit a concern where the second row seat back does not fold down or recline when the recline handle is pulled upward or the second row single seat easy entry seat fold switch is pressed. This concern m…
  • SSM 51321 Jan 30, 2023 · Service Bulletin/Repair Instructions
    Some 2018-2022 Expedition vehicles may exhibit a condition of intermittent headlamp operation while the vehicle is OFF and have diagnostic trouble code (DTC) B1533 stored in the body control module (BCM). This may be due to the internal logic within the hea…
  • SSM 51311 Jan 23, 2023 · Service Bulletin/Repair Instructions
    Some 2018-2023 Expedition/Navigator vehicles may have a concern where the second row seat is locked in the forward tilted position while using Easy Entry preventing rearward movement. To unlock the seat, tip the seat back fully forward and slide the seat fu…
  • SSM 51306 Jan 19, 2023 · Service Bulletin/Repair Instructions
    Some 2018-2023 F-150, Expedition, Navigator, Transit, Aviator and Explorer vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P0627, P025A, P025B, P00C6, P008A and/or U0109 stored in the powertrain control module (PCM). This may be…
  • SSM 51265 Dec 20, 2022 · Service Bulletin/Repair Instructions
    Some vehicles equipped with power folding mirrors may exhibit power folding mirrors that are inoperative or exhibit a clicking sound. This may be due to the mirrors being manually folded in, during transportation, going through a car wash, bumped in a parki…
  • SSM 51261 Dec 16, 2022 · Service Bulletin/Repair Instructions
    Some Ford and Lincoln vehicles may exhibit noise when the brakes are applied. When diagnosing and repairing brake noise conditions, use the Workshop Manual (WSM) and the appropriate pinpoint test in section 206-00. The brake rotors should only be machined i…
  • SSM 51248 Dec 12, 2022 · Service Bulletin/Repair Instructions
    Some 2015-2020 Edge, 2016-2018 MKX, 2019-2020 Nautilus, 2018-2021 Expedition/Navigator, and 2020-2021 Escape/Corsair/Explorer/Aviator vehicles may exhibit an inoperative power liftgate. This may be due to the rear gate trunk module (RGTM) software. To corre…
  • SSM 51235 Dec 7, 2022 · Service Bulletin/Repair Instructions
    Some 2018-2021 Expedition/Navigator vehicles equipped with electronic limited slip differential (ELSD) rear axle may exhibit an illuminated powertrain malfunction (wrench) indicator with diagnostic trouble code (DTC) P0932:17. Check the condition of the wir…
  • SSM 51122 Oct 7, 2022 · Service Bulletin/Repair Instructions
    Some 2017-2022 F-250-F-550, 2015-2020 F-150 and 2018-2022 Expedition vehicles without push button start and passive entry may exhibit a condition where it is difficult to insert the ignition key and/or turn it to the accessory position when removing the ign…
  • SSM 51120 Oct 6, 2022 · Service Bulletin/Repair Instructions
    Some Ford and Lincoln vehicles may exhibit noise when the brakes are applied. When diagnosing and repairing brake noise conditions, use the Workshop Manual (WSM) and the appropriate pinpoint test in section 206-00. The brake rotors should only be machined i…
  • TSB 22-2339 Sep 5, 2022 · Service Bulletin/Repair Instructions
    Some 2018-2021 Expedition/Navigator, 2018-2020 F-150/Mustang and 2019-2021 Ranger vehicles equipped with a 10R80 automatic transmission may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P163E stored in the powert…
  • SSM 50982 Aug 1, 2022 · Service Bulletin/Repair Instructions
    Some 2018-2022 Ford/Lincoln vehicles equipped with a wireless charging pad may exhibit one of the following if the customer is using a Magsafe iPhone (iPhone 12 or 13): slow charging, inoperative, notification that the phone has been mispositioned on the ch…
  • SSM 50975 Jul 29, 2022 · Service Bulletin/Repair Instructions
    Some 2017-2022 Ford/Lincoln customers may experience a notification in the FordPassÃÂî/LincolnWayÃÂî app indicating Vehicle Has Entered Deep Sleep Mode. This occurs when the vehicle has not been started for 14 consecutive days, battery voltage is at/bel…
  • SSM 50959 Jul 22, 2022 · Service Bulletin/Repair Instructions
    Some 2019-2022 Edge/Nautilus, 2018-2022 Expedition/Navigator, 2020-2022 Explorer/Aviator vehicles equipped with a family entertainment system may experience the audio is not synchronized with the video display when using the vehicle speakers. To correct thi…
  • SSM 50937 Jul 12, 2022 · Service Bulletin/Repair Instructions
    Some 2015-2022 F-150, 2017-2022 F-Super Duty and 2018-2022 Expedition/Navigator vehicles may exhibit poor air conditioning (A/C) performance. Workshop Manual (WSM) diagnostic procedures have been updated to more accurately diagnose A/C performance concerns.…
  • TSB 22-2145 Jun 28, 2022 · Service Bulletin/Repair Instructions
    Some 2018-2021 Expedition/Navigator and 2020-2021 Explorer/Aviator vehicles equipped with a 10R80/10R80 MHT or 10R60 may exhibit a momentary transmission neutral-out condition while in drive. Vehicle may also have diagnostic trouble code (DTC) P07E6 and/or …
  • SSM 50873 Jun 21, 2022 · Service Bulletin/Repair Instructions
    Some 2017-2022 Ford and Lincoln vehicle owners may experience a condition of missing authorization, command and control, battery charging details or phone-as-a-key setup buttons/selections in their FordPass or LincolnWay App. This condition is due to an err…
  • TSB 22-2219 Jun 21, 2022 · Service Bulletin/Repair Instructions
    Some 2003-2020 Expedition/Navigator and 2006-2020 F-150 (non-Raptor) vehicles equipped with 4WD may exhibit grinding/clicking/ratcheting noise from the front wheel area. This may be due to partial engagement of the integrated wheel ends (IWE). To correct th…
  • SSM 50841 Jun 8, 2022 · Service Bulletin/Repair Instructions
    Some 2018-2022 F-150, Expedition, Navigator, Transit, Aviator and Explorer vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P0627, P025A, P025B, P00C6, P008A and/or U0109 stored in the powertrain control module (PCM). This may be…
  • SSM 50832 Jun 6, 2022 · Service Bulletin/Repair Instructions
    Some 2018-2021 Expedition/Navigator vehicles equipped with electronic limited slip differential (ELSD) rear axle may exhibit a diagnostic trouble code (DTC) P0932:16. Check the condition of the wiring harness and connections at the ELSD and the differential…
  • SSM 50804 May 24, 2022 · Service Bulletin/Repair Instructions
    Some 2013-2023 Ford or Lincoln vehicles with modems activated through FordPass or LincolnWay may experience 12 volt battery drain symptoms when the customer uses non-Ford/Lincoln phone applications as an alternate channel to access vehicle commands such as …
  • SSM 50786 May 17, 2022 · Service Bulletin/Repair Instructions
    Some 2015-2020 F-150, 2017-2022 Super Duty and 2018-2021 Expedition vehicles may experience a cracked or splitting driver air bag cover. This may be due to the air bag cover tear seam design. An updated driver air bag assembly has been released with a more …
Source: NHTSA manufacturer communications files.