2025 Ford Expedition

36 complaints on file, page 1 of 2.

1. Filed Sep 25, 2026Failure Sep 24, 2026Hollywood, FLEngine, Steering, Vehicle speed control

   2025 ford expedition android auto communication error 11 loops in connect-disconnect sequence continually Stopping/Restarting the engine WHILE DRIVING. Both phone and in vehicle displays screens flashing error screens. Real Clockwork Orange. MAJOR SAFETY ISSUE. Single driver in traffic, Fumbling with phone stuck flashing error-11 screen to turn it off. Quick dash to breakdown lane power down the phone. Phone must be turned off to restore normal operation of vehicle. If the phone is then turned on again, it attempts to make BT connection and same fiasco all over again until the BT pairing is disabled.

   NHTSA complaint 11766931
2. Filed Sep 25, 2026Failure Sep 24, 2026Bakersfield, CAUnknown or other

   I was driving home from work and my sunroof glass shattered! It sounded like a bomb went off right above my head. At the time there were no other vehicles around. Nothing touched my car. There’s no marks of anything it just shattered.

   NHTSA complaint 11766882
3. Filed Sep 22, 2026Failure Jul 27, 2026East Wenatchee, WAInstrument cluster/panel, Cruise control

   See attached document for complaint.

   NHTSA complaint 11766173
4. Filed Sep 20, 2026Failure Dec 31, 2025Lowell, ARPower train, Steering, Wheels

   Similar to what has been widely reported online, my Expedition has an uncontrollable shake at highway speeds (70-85 mph). I have attempted to get the wheels and tires rotated and rebalanced which did not fix the issue. I will be taking the car back to the dealership for additional diagnosis and troubleshooting, but because this is a widely reported issue that Ford has not introduced a permanent fix for, I’m proactively reporting the issue.

   NHTSA complaint 11765655
5. Filed Sep 17, 2026Failure Jul 21, 2026Paoli, PAWindshield

   See attached document for complaint.

   NHTSA complaint 11765077
6. Filed Sep 4, 2026Failure Sep 22, 2025Ottawa, ILEngine

   EXHAUST FUMES ENTER CABIN WHEN DRIVING LOW SPEEDS AND AT IDLE, ODORS CONFIRMED BY DEALER REPAIR ATTEMPTS MADE BUT PROBLEM STILL EXSIST. FUMES STRONG ENOUGH TO MAKE EYES WATER AND GIVE OCCUPANTS HEADACHES

   NHTSA complaint 11762108
7. Filed Aug 23, 2026Failure Aug 5, 2026Tucson, AZUnknown or other

   Relating to NHTSA ID Number 11027142 (Ford SSM 5446 and purported remedy SSM 54692). Experience a left turn signal that is automatically erroneously activated after a sharp right hand turn with right turn signal activated. There are two other complaints filed with NHTSA regarding this problem. In my case the left turn signal DOES NOT CANCEL AFTER RETURN TO CENTER. This is a potentially dangerous situation, since other drivers don't know what moves you might be intending to make. Ford claims SSM 54692 is a remedy with part number SL1Z-13K359-AA installation. This part was installed on 8/5/26 and did NOT remedy the problem. Since then have been awaiting contact from dealer re Ford engineers solution. Dealer's communications have been quite lacking.

   NHTSA complaint 11758895
8. Filed Aug 12, 2026Failure Aug 11, 2026Weatherford, TXElectrical system, Warnings, Service brakes

   On August 11, 2026 at approximately 5:17 PM, the vehicle was traveling about 25–30 MPH and approaching a stop sign. The driver began braking normally, but the vehicle did not adequately slow despite repeatedly pressing the brake pedal. The vehicle continued completely through the stop sign and intersection. Fortunately, no cross traffic was present and no collision occurred. After passing through the intersection, the vehicle slowed while traveling uphill. At approximately 5 MPH, the electronic parking brake automatically applied by the vehicle and brought the vehicle to a stop. After being placed in Park, the vehicle would not shift out of Park and displayed multiple fault messages. FordPass recorded simultaneous faults for Antilock Brakes, Electronic Parking Brake, Powertrain Malfunction/Reduced Power, Pre-Collision Assist, and Blind Spot/Cross Traffic systems. One message specifically stated that the anti-lock brake system had detected a fault and was disabled. After several power cycles, the vehicle could be moved, but an orange wrench remained illuminated and cruise control was unavailable. After being shut down for approximately one hour, the warnings cleared and the vehicle appeared to operate normally. There were no warning lamps, messages, or braking symptoms before the failure occurred. Because the vehicle failed to respond normally to braking and traveled through an intersection, the incident created a serious risk of collision, injury, or death. The vehicle was subsequently towed to an authorized Ford dealership and is currently available for inspection. Dealer diagnosis is pending. The dealer has been asked to preserve the diagnostic trouble code/fault history and investigate the brake, electronic brake booster/ABS, electrical, and related control systems.

   NHTSA complaint 11756496
9. Filed Aug 11, 2026Failure Aug 5, 2026Millcreek, UTSteering, Suspension

   The rear suspension oscillates and bounces violently over bumps, expansion joints, broken or uneven pavement, and washboard surfaces. It occurs at highway speed, at normal neighborhood speeds, and while slowing or coming to a stop over rough pavement. The rear suspension does not recover after a bump: it continues bouncing, the rear of the vehicle steps sideways, and steering correction is required to keep the vehicle in its lane. The condition is highly unpredictable. It does not occur on every bump and the driver cannot anticipate it, so there is no way to drive around it. Because it is intermittent, a short test drive may not reproduce it. On a recent drive on [XXX] south of Salt Lake City it occurred approximately 20 to 40 times over a seven mile stretch, with my wife driving. She has had to slow well below the posted 70 mph limit to maintain control. She will no longer drive the vehicle or transport our children in it. The vehicle was previously presented to an authorized Ford dealer for this concern and the condition was not corrected. It has worsened since. We have stopped driving it and had it towed to the dealer on August 11, 2026 because we do not consider it safe to drive. The vehicle is at the dealer now and is available for inspection. The manufacturer has opened a case and a repurchase review. No warning lamps or messages have appeared. The vehicle is completely stock with no aftermarket suspension, wheels, or tires. This is a loss of control risk at highway speed to my family and to other road users. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

   NHTSA complaint 11756339
10. Filed Jul 11, 2026Failure Jul 6, 2026St. Peters, MOWarnings, Automatic emergency braking

    The pre collision avoidance system doesn’t activate at all even though the adaptive cruise control works properly. Has been seen and evaluated by Dealership technician as well as having a Ford engineer remotely logged into the vehicle. All modules have been updated and the issue still isn’t resolved. I was told by the dealership to take it to a different dealer or figure it out on my own.

    NHTSA complaint 11749778
11. Filed Jul 1, 2026Failure May 14, 201616,000 milesSenatobia, MSParking brake, Power trainCrash

    The contact owns a 2025 Ford Expedition. The contact stated that while the vehicle was parked with the parking brake activated, the contact’s wife returned to the vehicle and became aware that the vehicle had rolled away and crashed into a parked vehicle. There was no warning light illuminated prior to failure. There was no injury sustained. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The contact mentioned the vehicle was serviced prior to the failure for a tailgate issue, where the vehicle was reprogrammed. The manufacturer was made aware of the failure. The failure mileage was approximately 16,000.

    NHTSA complaint 11747639
12. Filed Jun 22, 2026Failure Feb 13, 2026Seabeck, WAVisibility/wiper

    I bought a new 2025 Ford Expedition Max King Ranch back in February. After driving it for awhile.....it was noticed that the front windshield is defective (star shape or spackling) and have been reported to the dealership that I bought from and another dealership way closer to me (West Hills Ford). This is making it hard to drive and it a safety issue also. You only see it at sunrise and sunset. West Hills said they see it no one, even myself can get a picture of it. With that FORD is denying the replacement, even tho it is still under warranty. They're basically telling to go pack sand because they need a picture, instead of taking the word of myself and even the service department at West Hills. I paid almost $100, 000 for this vehicle and I'm being treated like [XXX].....sorry for the language. r/ [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

    NHTSA complaint 11745669
13. Filed Jun 22, 2026Failure Jun 18, 2026Wamego, KSUnknown or other

    While parked overnight, the panoramic sunroof shattered upwards. There is zero evidence of an impact. While opening door to stand on retractable running boards to take a picture, the center area of glass collapsed into the SUV. Rain storms in area and had to immediately tarp roof. Was on vacation 13 hours from home. Had to drive home at 60 MPH and re-tarp the sunroof in excess of 5 times. If this happened while driving there would have been dramatic impact to driver distraction and family sitting underneath the sunroof.

    NHTSA complaint 11745537
14. Filed Jun 12, 2026Failure Jun 12, 2026St Johns, FLElectrical system, Fuel/propulsion system, WheelsFire

    This was a rental vehicle hybrid, while driving on a highway, the vehicle first developed a flat tire. Afterward, while the vehicle was in motion, smoke appeared and the vehicle caught fire spontaneously. There was no collision or impact of any kind. The driver pulled over and all passengers exited safely. The fire spread very rapidly and it's a total loss. The fire department responded and extinguished the fire. The fire appears to have originated in the hybrid battery area. The were no warnings. Safety risk: the fire occurred while vehicle was moving on a public highway with occupants inside, and spread very quickly after stopping. The Highway Patrol attended the scene and a police report was filled, incident documented. I'm reporting this as a serious safety concern.

    NHTSA complaint 11743790
15. Filed Jun 11, 2026Failure Nov 30, 2025Thompson, NDSeats

    The metal emblem on the driver and passenger seats continuously pulls my hair. I believe it is the emblem itself (sharp lettering) and not how it is adhered to the seat. I am unable to drive the vehicle with hair down.

    NHTSA complaint 11743630
16. Filed May 29, 2026Failure May 29, 2026Holden, LAAutomatic emergency braking, Assist, SteeringCrash

    While driving in heavy traffic on Interstate 10 west bound, I made a right blinker lane change. Right after complete lane change, vehicle emergency brake applied putting me into a spin and steering was fighting me trying to correct thus causing 2 impacts to a vehicle on side of me. It was light drizzle and dash cam footage is available of vehicle taking control.

    NHTSA complaint 11740961
17. Filed May 26, 2026Failure Apr 22, 2026Mendham, NJPower train, Steering, Wheels

    I purchased a new 2025 Ford Expedition Max. Since I left the dealer’s lot, the vehicle has had a strong vibration at any speed over 60 miles per hour, which makes highway driving and longer distance trips very challenging or impossible. Since I bought the vehicle, I have had to return it for dealership warranty service a total of three times. Despite the three warranty service repairs at Ford authorized dealers, I am still having the strong vibration at any speed over 60 miles per hour in my vehicle at this time. The strong vibration makes the driver feel fatigued, light-headed and dizzy after 30 minutes of highway driving at any speed over 60 mph, impacting driving the vehicle safely, increasing the risk of road accidents and potentially resulting in death or serious bodily injury. The vehicle does not feel safe to drive at highway speed or for longer distances. Driving at 60 miles per hour or more becomes extremely uncomfortable, as a strong vibration is felt in the seat shaking the back, in the steering wheel, shaking hands and arms and in the floor shaking the legs. It makes highway driving very unpleasant and longer distance trips very challenging or impossible, which is one of the main purposes of the intended use of the vehicle.

    NHTSA complaint 11740274
18. Filed Apr 17, 2026Failure Apr 17, 2026Brighton, MIUnknown or other

    The moon roof shattered. No debris on road and I was on an exit ramp with no cars headed toward me.

    NHTSA complaint 11731822
19. Filed Apr 14, 2026Failure Apr 8, 2026Sioux Falls, SDElectrical system, Unknown or other

    My vehicle continues to experience "unintended left turn signal activation" after making a right hand turn and the left turn signal activates spontaneously. Ford documented in writing that they considered this "a great safety risk". They recently indicated a fix was available, but upon receipt of my vehicle from this completed repair, the repair immediately failed and the issue persisted upon my first right hand turn out of the dealership parking lot (occurred on 4/8). I immediately returned the vehicle to the dealership where no new fix is available. I followed up on 4/14, I was told a software update went out on 4/9 and now they were unable to duplicate the issue. I agreed to take the vehicle again, where the issue immediately persisted upon exit of the parking lot; I immediately returned and was able to recreate the issue with a Ford employee in the vehicle. I do have video of the issue happening on 4/14. I also have video from the Ford chat stating this is a safety issue however I have been unable to upload them to the complaint.

    NHTSA complaint 11731270
20. Filed Mar 17, 2026Failure Jul 31, 2025Sioux Falls, SDBlind spot detection, Visibility/wiper

    When using the turn signal, the blind-spot camera view is blocked by an on-screen steering wheel control popup, which cannot be minimized and only disappears after an extended amount of time. This popup automatically appears after a door has been opened as well as if/when the control button on the steering wheel is engaged intentionally and/or unintentionally. This obstructs my view of the blind-spot camera at a critical time when I am attempting a lane change, creating a potential safety risk. I have checked vehicle settings and consulted the dealer, but there is no current remedy or setting to disable the popup; this was communicated from the dealer to be "standard" and "not defective". I am unaware of any acknowledgement from Ford that this issue is a known defect in this model’s infotainment interface.

    NHTSA complaint 11724874