SUV, hybrid, 4WD/4-Wheel Drive/4x4, built in United States. Owner complaints on file from Feb 27, 2024 to Sep 29, 2026.
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2 complaints on file, page 1 of 1.
Twice the car has blown the main 80 amp fuse for the electric power steering after one of the front wheels hit something that caused the wheel to jerk slightly. I did not think either of these bumps should have caused the power steering to go out. one of them occurred at very low speed maybe two or three miles per hour. Neither of them were sufficient to cause any damage to any of the mechanical parts. But in both cases the power steering completely went out which makes the car very difficult and dangerous to drive. I suspect this is a common problem for two reasons. first the mechanic I took it to said that he sees this problem often and second when we checked with the Ford dealer they did not have that fuse in stock and said that it was on backorder and was actually being rationed. They said they found out at the end of every month how many they were going to be able to get, which tells me that a lot of people are needing the fuse and are having the same problem.
NHTSA complaint 11767893Vehicle was within 3 feet of curb in our parking space at home. Vehicle suddenly surged forward and crashed into our building. This happened October 20,2023. the Vehicle has been in the shop since October 21,2013. Statefarm Insurance paid for investigation in the the black box. Investigation yielded no conclusive results. Upon further investigation the vehicle surged for the investigator as well. Which led to the problem with the wire harness and the accelerator being identified.
NHTSA complaint 11574254Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.