Complaints about the 2002 Ford F-550 SD peaked in 2005, with 4 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Other, diesel, 4WD/4-Wheel Drive/4x4, built in United States. Owner complaints on file from May 27, 2002 to Jan 22, 2020.
Owner complaints about this model year, by the year they were filed with NHTSA.
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 11V-352 | Jul 13, 2011 | Multi-function switch with a deformed slider may malfunction causing the turn signal, tail lights, hazard warning signal flashers and/or brake… | Lighting | 26,715 | Part replacement |
| 09V-399 | Oct 13, 2009 | Scds may leak internally and then overheat, smoke, or burn | Speed control | 4,500,000 | Repair or modification |
| 07E-106 | Dec 17, 2007 | Certain federal-mogul replacement wheel hub assemblies with the brand names: national, carquest p/nos. 515020, 515021, 515025, 515053, 515054,… | Wheels | 130,000 | Part replacement |
| 07V-553 | Dec 5, 2007 | On certain heavy duty trucks equipped with 7.3l diesel engines, the camshaft position sensor located on the engine of the vehicle may function… | Engine and cooling | 1,176,000 | Part replacement |
| 06V-286 | Aug 1, 2006 | On certain trucks equipped with speed control, gasoline or natural gas engines, the speed control deactivation switch may overheat | Speed control | 1,200,000 | Repair or modification |
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
22 complaints on file, page 1 of 2.
CONNECTOR #270B MELTED AT CENTRAL JUNCTION CONNECTOR. VEHICLE WAS BOTH IN MOTION AND PARKED
NHTSA complaint 11301112TL* THE CONTACT OWNS A 2002 FORD F-550 SD. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, THICK WHITE SMOKE WAS SEEN FROM UNDERNEATH THE VEHICLE. AFTER INSPECTING THE VEHICLE, THE CONTACT DISCOVERED FLAMES COMING FROM UNDER THE HOOD AND FRONT OF THE VEHICLE. THE VEHICLE WAS DESTROYED. THE FIRE DEPARTMENT EXTINGUISHED THE FLAMES. DURING THE INCIDENT THE CONTACT SUSTAINED INJURIES TO THE BACK AND SHOULDER WHILE ATTEMPTING TO EXTINGUISH THE FIRE. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 212,000.
NHTSA complaint 105884202002 FORD F550 FLATBED TRUCK. CONSUMER STATES VEHICLE IS UNSAFE TO DRIVE *TGW THE CONSUMER STATED ALL OF THE TIRES WERE DRY ROTTED, TO THE POINT THEY COULD NOT BE RE-TREADED. THE REAR BRAKES AND WHEEL SEALS NEEDED TO BE REPLACED. THE FUEL SENDING ASSEMBLY FAILED, AND HAD TO BE REPLACED AT A COST OF $ 1251.46. THE UPPER SHOCKS WERE RUSTED, THE HEADLIGHT ASSEMBLY AND MARKER ASSEMBLY WERE BROKEN. THE CONSUMER STATED THE VEHICLE SHOULD NOT HAVE PASSED DOT INSPECTION. *JB
NHTSA complaint 10458366DRIVING VEHICLE, VEHICLE LOST POWER. DRIVER JUST MADE IT OFF THE ROAD. HAD THE VEHICLE TOWED TO A SERVICE STATION. BEING TOLD THAT THE FUEL TANK IS DE-LAMINATING. THEY HAVE TO REPLACE THE WHOLE FUEL SYSTEM. TOTAL COST $3,500.00. CALLED FORD, THEY ARE SAYING THERE IS NO KNOWN PROBLEM. WHEN I DO A GOOGLE SEARCH SEVERAL COMPLAINTS ARE POSTED ON DIFFERENT SITES ABOUT THE SAME PROBLEM. IT SEEMS AS THOUGH SEVERAL YEARS ARE AFFECTED. *TR
NHTSA complaint 10438085FORD F550 TRUCK HAS FUEL TANK PROBLEM. FUEL LINES, PUMP, FILTER & INJECTORS GETTING CLOGGED DUE TO FLAKING ON THE INSIDE OF THE TANK. ISSUE BLAMED ON POOR DIESEL FUEL, BUT HAVE RESEARCHED SEVERAL OTHER CASES ALL REPORTING THE EXACT SAME ISSUES. FORD IS TAKING NO RESPONSIBILITY. TRUCK WILL LOSE POWER AND STALL WHILE DRIVING. *TR
NHTSA complaint 10336451VEHICLE HAD LOSS OF POWER AND RAN ROUGH. FINALLY VEHICLE STOPPED WORKING. THE CULPRIT WAS THE FORD FUEL TANK THAT HAD DELAMINATED. THE TANK HAD TO BE REPLACED. THE COST: $1600.00. ADDITIONALLY, THERE WAS A LOSS OF REVENUE AS THIS VEHICLE IS USED FOR PRODUCTION PURPOSES. FORD DENIED RESPONSIBILITY FOR ANY DEFECTS OF THEIR FUEL TANKS. WITH NO OTHER CHOICE, WE HAD TO PAY FOR THE REPAIRS OUT OF POCKET. THIS IS A SAFETY ISSUE, AS THESE VEHICLES ARE USED FOR COMMERCIAL USAGE DAILY. THIS IS ALSO A FINANCIAL BURDEN THAT HAS BEEN FORCED ONTO US UNFAIRLY. THEY NEED TO TAKE RESPONSIBILITY AND RECALL THESE FUEL TANKS. *TR
NHTSA complaint 10293021SERVICING DEALER JUST ADVISED THAT THE DIESEL FUEL TANK IS DELAMINATING FROM THE INSIDE AND CAUSING FUEL LINE, FUEL FILTER, AND FUEL INJECTOR CLOGGING. ALTHOUGH WE ALWAYS USED CLEAN DIESEL ONLY, DEALERSHIP WOULD NOT SAY WHAT CAUSED PROBLEM BUT WELL AWARE OF IT. QUOTED $3,500.00 TO REPLACE FUEL TANK AND SENDING UNIT. OUTRAGEOUS. ESPECIALLY WHEN CAUSING STALLING AND LOSS OF POWER DURING DRIVING AND POSSIBLY CAUSING ACCIDENT. FOUND LOTS OF PEOPLE WITH THE SAME PROBLEM THROUGH INTERNET SEARCH. *TR
NHTSA complaint 10266445MY 2002 FOR F 550 WAS DRIVING AND LOST POWER IN TRAFFIC EVENTUALLY LOSING POWER AND STALLING IN TRAFFIC ON A VERY BUSY ROAD. THE TRUCK WAS TOWED TO A LOCAL DEALER AND I WAS INFORMED THAT THE INSIDE OF THE GAS TANK WAS DELAMINATING WHICH CAUSED A FAILURE IN THE GAS TANK, FAILURE IN THE SENDING UNIT,THE FAILURE IN THE FUEL PUMP,AND THE FAILURE OF THE FILTERS. FORD HAS ALSO ADVISED ME OF POSSIBLE DESTROYED FUEL INJECTORS. FORD TAKES NO RESPONSIBILITY FOR THE DEFECT IN THE FUEL TANK. *TR
NHTSA complaint 10255096TL*THE CONTACT OWNS A 2002 FORD F550 SUPER DUTY. THE CONTACT STATED THAT THE REAR SUSPENSION SYSTEM FAILED, WHICH WAS A RESULT OF A DEFECT REPAIR BY THE FONTAINE MODIFICATION COMPANY. THE COMPANY SENT NOTIFICATIONS TO THE VEHICLES THAT HAD A DEFECT WITH THE REAR SUSPENSION SYSTEM. THE REAR SUSPENSION WAS PREVIOUSLY REPAIRED ON THE CONTACT'S VEHICLE AND HE CALLED THE FONTAINE MODIFICATION COMPANY IN REGARDS TO REIMBURSEMENT. THEY STATED THAT THE VEHICLE WAS OUT OF WARRANTY. THE CONTACT HAS CALLED AND WRITTEN LETTERS TO THE COMPANY SINCE THAT TIME, BUT HAS NOT RECEIVED A RESPONSE. THE FAILURE MILEAGE WAS 125,000.
NHTSA complaint 102496652002 FORD F550 SUPER DUTY DIESEL WITH 44,000 MILES HAS A RUSTING FUEL TANK CAUSING THE FUEL FILTER, PUMP, AND INJECTORS TO GET CLOGGED. ONLY DIESEL FUEL HAS BEEN USED. WHEN UNDER ANY STRAIN OR LOAD THE ENGINE WITH BEGIN TO LOSE POWER AND SPUTTER. ONCE THE ENGINE RUNS FOR A FEW MINUTES AT IDLE IT SEEMS TO CLEAR UP AGAIN UNTIL LOAD IS PUT ON THE TRUCK. THE TRUCK IS ONLY POSSIBLE TO MOVE AROUND AT A CRAWL. THE FUEL FILTER WAS REPLACED AND IT WAS COMPLETELY COVERED WITH RUST. THERE WHERE FINES AND LARGER PARTICLES WHICH WERE OBVIOUSLY RUST. I HAVE BEEN SEARCHING FOR REPLACEMENT TANKS WITHOUT SUCCESS. *TR
NHTSA complaint 10242387THE FRONT AXLE TUBE IS BROKEN AND CRACKED THROUGH WHERE THE CENTERING SUPPORT ROD ATTACHES TO THE AXLE. WHEN THIS OCCURRED IT FELL DOWN ONTO THE CENTER LINK OF THE STEERING WHICH CAUSED THE STEERING TO BIND AND NOT TURN FREELY. THIS HAPPENED IN OUR CORPORATION YARD,BUT HAD IT HAPPENED ON THE ROAD IT WOULD HAVE CAUSED AN ACCIDENT AND VERY PROBABLY PERSONAL INJURY. THERE IS NO IMPACT DAMAGE OF ANY KIND TO THIS VEHICLE. THIS IS A SAFETY ISSUE OF GREAT MAGNITUDE. I INFORMED MY LOCAL FORD DEALER AND THEY ARE LOOKING INTO IT. THIS IS A MANUFACTURING DEFECT. *TR
NHTSA complaint 102253712002 F550'S POWER STEERING MECHANISM IN ENGINE COMPARTMENT BROKE OFF AND STRUCK ANOTHER VEHICLE ON THE HIGHWAY. *TS A VACUUM FOR THE POWER STEERING AND BRAKES BROKE. *NM
NHTSA complaint 10175385FUEL TANK ON 2002 F SERIES FORD DUMP TRUCKS ARE COATED WITH A SUBSTANCE THAT BREAKS DOWN AND CAUSES BLOCKAGE OF FUEL LINES; ORIGINAL TANK REPLACED AUGUST 2005 SAME PROBLEM WITH REPLACEMENT TANK, 6/06: COATING BREAKING DOWN; CAUSING ENGINE TO SHUT OFF; EXTREMELY DANGEROUS AND OFFERS NO WARNING. *JB UPDATED 10/04/06. *JB
NHTSA complaint 10159757FUEL TANK FAILURE ON F450 AND F550 FORD CHASSIS. WE HAVE 2 F450 AND 4 F550 BUSES WITH FACTORY INSTALLED FUEL TANKS. THE F550S HAVE BEEN REPLACED AND ARE FAILING THE SECOND AND THIRD TIME WITH NO RECOGNITION CONTINUED PROBLEM FROM FORD. ONE OF OUR F450S FAILED TODAY. SAME PROBLEM. THE PROBLEM APPEARS TO FAILURE OF THE INTERNAL COATING IN THE TANK. ALL FAILURES ARE THE SAME. I BELIEVE THE CAUSE IS IMPROPER APPLICATION OF THE COATING OR THE WRONG COATING IS BEING USED. I'M SURE WE ARE NOT THE ONLY COMPANY IN THE US TO EXPERIENCE THIS PROBLEM. THE COST TO REPLACE THE TANK IS APPROXIMATELY $2000. *JB
NHTSA complaint 101567212002 FORD F550 ENGINE CAUGHT ON FIRE. *TS *JB
NHTSA complaint 10146460BRACKET SUSPENSION FAILURE ALLOWS REAR END TO SHIFT OVER 6 - 8 INCHES PUNCTURING THE FUEL TANK AND RENDERING THE VEHICLE MOTIONLESS.
NHTSA complaint 101241842002 FORD F550 HAS PROBLEMS WITH OIL LEAKS, STEERING, ELECTRICAL SHORTS, BRAKE AND WHEELS FELL OFF.*MR THE VEHICLE ALSO CONSUMED EXCESSIVE AMOUNTS OF OIL. *NM
NHTSA complaint 10117314MYSELF AND 3 OTHER BUSINESSES IN MY AREA OWN FORD F350S AND F 550S ALL OF US HAD ALTERNATORS GO BAD ON THEM AT 40,000 AND BELOW MILES. SEEMS LIKE A BIG COINCIDENCE. CALLING ALL PARTS STORES AND FORD DEALERS WE WERE TOLD THEY WERE OUT OF STOCK AND THEY WERE GETTING ALL KINDS OF CALLS FOR THEM. *NM
NHTSA complaint 10107902THE VEHICLES ENGINE HAD A HOLE IN IT. THE VEHICLE WAS TAKEN TO THE DEALER WHO INDICATED THAT THE OIL LOOKED BAD. THE CONSUMER INDICATED THAT COOLANT HAD BEEN LEAKING INTO THE CRANKCASE. THE MECHANIC STATED THAT HE WOULD VOID THE REMAINDER OF THE CONSUMER'S WARRANTY. HE THEN CALLED THE MANUFACTURE AND THEY STATED THAT THEY WOULD SUPPORT THEIR DEALER. *NLM
NHTSA complaint 10015558THE FRONT PASSENGER TIRE EXPERIENCED TREAD SEPARATION, WHICH CAUSED A TIRE BLOW OUT.*JB *TS
NHTSA complaint 10009322Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.