Complaints over time
Complaints about the 2016 Ford F-550 SD peaked in 2023, with 2 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2016 Ford F-550 SD
Other, diesel, 4WD/4-Wheel Drive/4x4, built in United States. Owner complaints on file from Feb 13, 2020 to Jul 26, 2023.
Recall campaigns covering this model year31.77M vehicles or units across those campaigns
Owner complaints33.0 times the median 2016 other
Severity index0.02016 others average 9.6
First 24 months0Complaints in its first two years
Components
67% of complaints about the 2016 Ford F-550 SD name engine and cooling
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
3 recall campaigns cover the 2016 Ford F-550 SD
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 25V-572 | Sep 3, 2025 | Rearview camera may display a distorted, inverted, or blank image when the vehicle is in reverse | Back-over prevention | 1,456,417 | Part replacement |
| 22V-337 | May 13, 2022 | Dust may accumulate in the steering wheel clock spring, causing a disconnection in the electrical connection resulting in the driver's air bag not… | Airbags | 310,203 | Part replacement |
| 16V-246 | Apr 26, 2016 | Tires installed during assembly of the affected vehicles may have sustained damage to the inner sidewall, possibly resulting in a loss of air or a… | Tires | 2,288 | Part replacement |
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2016 Ford F-550 SD
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
3 complaints on file, page 1 of 1.
- Filed Jul 26, 2023Failure Jul 1, 2018Philadelphia, PAEngine, Unknown or other
This truck has been under maintenance since 5,000 miles, and it will never be repaired if it is still maintained now. No invoice will be given for subsequent repairs on this truck
NHTSA complaint 11534502 - Filed Feb 24, 2023Failure Feb 10, 2023Sioux Falls, SDEngine
I paid 5000.00 to have an upper oil pan gasket replaced , itbwas leaking oil. Now 5 months later and 3000 miles it is leaking again, was told there was a 2 year unlimited milage warranty on the repair. It is now leaking again, after contacting several dealers they will not fix it with out me paying again, im not rich and can not afford to pay again, can really not afford to go back to dealer that did the work originally. We are full time rvers,
NHTSA complaint 11509021 - Filed Feb 13, 2020Failure Jan 22, 202049,000 milesCoran, NYFuel/propulsion system
TL* THE CONTACT CALLED ON BEHALF OF HER SON WHO OWNS A 2016 FORD F-550. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE LOSS POWER AND SHUDDERED WHILE THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO (FORD & LINCOLN OF SMITHTOWN 440 EAST JERICHO TURNPIKE, ST JAMES, NY 11780, (631) 265-2340) WHERE IT WAS DETERMINED THAT THE FUEL TANK DELAMINATION WAS DEFECTIVE AND CONFIRMED THAT THE FUEL TANK AND FUEL LINES NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED INTERMITTENTLY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT NO FURTHER ASSISTANCE WAS TAKEN. THE FAILURE MILEAGE WAS APPROXIMATELY 49,000.
NHTSA complaint 11308950
Source: NHTSA ODI complaints file.
Investigations
1 NHTSA investigation on file
- PE24014 Preliminary evaluation, Fuel system
Sogefi Secondary Diesel Fuel Filter Leak
Opened May 9, 2024, still open
Source: NHTSA ODI investigations file.
Service bulletins
124 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.
- SSM 55098 Aug 18, 2026 · Service Bulletin/Repair Instructions
Some 2013-2016 Super Duty vehicles equipped with a 6.7L diesel engine and 2015-2019 Transit vehicles equipped with a 3.2L diesel engine may not pass a state smog test due to the exhaust gas system (EGS) monitor that will not run after completing the exhaust… - 25N15 S1 Apr 20, 2026 · Other
Customer Satisfaction Program 25N15 - Supplement #1 Certain 2015-2019 Model Year Multiple Vehicle Lines Rear View Camera Inspection For One-Time Replacement - SSM 54601 Feb 24, 2026 · Service Bulletin/Repair Instructions
Ford and Lincoln vehicles equipped with wired keyless entry keypad systems and accessory wireless keyless entry keypad systems may or may not come with a wallet card containing the master code. Unlike the integrated wired keypad, the accessory wireless keyp… - TSB 25-2570 Nov 26, 2025 · Service Bulletin/Repair Instructions
This article supersedes TSB 24-2165 to update the TSB Service Procedure. Some vehicles listed in the Model statement above may exhibit various SYNC performance related concerns including but not limited to: Display operation concerns Navigation inoperat… - 24L05 Sep 24, 2025 · Other
Certain 2011-2022 Model Year Super Duty Vehicles Equipped with 6.7L Engine - Emission Control Information Label Update for Qualified Vehicles - 24L05 Aug 23, 2025 · Other
Certain 2011-2022 Model Year Super Duty Vehicles Equipped with 6.7L Engine - Emission Control Information Label Update for Qualified Vehicles - SSM 53040 Oct 10, 2024 · Service Bulletin/Repair Instructions
While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions. … - SSM 52476 Apr 24, 2024 · Service Bulletin/Repair Instructions
All accessory stick-on keyless entry keypads come with a wallet card containing the master code. If the accessory keypad was factory installed, this card will be placed in the glove box and should be handed to the vehicles owner during initial delivery. Un… - TSB 22-2248 Feb 20, 2024 · Service Bulletin/Repair Instructions
This article supersedes TSB 22-2201 to update the Service Procedure and Parts List. Some 2015-2019 F-Super Duty and 2016-2019 F-650/F-750 vehicles equipped with a 6.7L engine may exhibit an oil leak from the oil filter, crankcase vent oil separator, oil coo… - SSM 52188 Jan 18, 2024 · Service Bulletin/Repair Instructions
2024 F-Super Duty vehicles are equipped with XL-22 (WSS-M2C184-A1) high temperature power steering fluid that looks like clear hydraulic fluid. This fluid is an improvement in high temperature and thermal oxidative stability compared to Mercon LV. This powe… - SSM 51947 Sep 27, 2023 · Service Bulletin/Repair Instructions
Some 2015-2019 F-Super Duty and 2015-2020 F-150/Mustang vehicles may require replacement of the powertrain control module (PCM) for various reasons. While performing a programmable module installation (PMI) using the Integrated Diagnostic Service (IDS) scan… - SSM 51854 Aug 10, 2023 · Service Bulletin/Repair Instructions
Various 2013-2019 vehicles may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P264F after powertrain control module (PCM) replacement. This DTC indicates that the engine serial number (ESN) must be programmed into… - SSM 51849 Aug 8, 2023 · Service Bulletin/Repair Instructions
Various 2013-2019 vehicles may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P264F after powertrain control module (PCM) replacement. This DTC indicates that the engine serial number (ESN) must be programmed into… - SSM 51691 Jun 8, 2023 · Service Bulletin/Repair Instructions
2011-2023 F-Super Duty and 2016-2024 F-650/F-750 vehicles equipped with a 6.7L engine may exhibit an elevated idle condition. During prolonged idle time, vehicles may experience this elevated idle to reduce unburned hydrocarbons from the SCR. The powertrain… - SSM 51536 Apr 4, 2023 · Service Bulletin/Repair Instructions
For 2000-2024 Ford and Lincoln vehicles, swapping a module from a vehicle for diagnosis purposes is likely to cause errors and is not recommended. It is also not recommended to order a replacement module using a vehicle identification number (VIN) from a di… - SSM 51294 Jan 11, 2023 · Service Bulletin/Repair Instructions
Some 2016-2019 F-Super Duty/F-650/F-750 vehicles equipped with a 6.7L engine may require the lower intake manifold to be removed for various concerns. The WSM, Section 303-01, has been updated to remove the lower intake manifold leaving the crankcase vent o… - SSM 51251 Dec 13, 2022 · Service Bulletin/Repair Instructions
Some 2011-2022 F-Super Duty vehicles equipped with a 6.7L diesel engine may exhibit a ticking noise at idle after an engine oil change. It is often referred to as Typewriter Noise because of its similarity to the sound of a mechanical typewriter. When engin… - TSB 22-2356 Sep 20, 2022 · Service Bulletin/Repair Instructions
Some 2015-2019 F-Super Duty vehicles may experience a transmission fluid leak from a cracked transmission case or transmission fluid pan. This may be due to a driveline vibration condition. For vehicles that have a concern with a cracked transmission case (… - TSB 22-2223 Jun 8, 2022 · Service Bulletin/Repair Instructions
Some 2017-2019 F-Super Duty chassis cab/dual rear wheel (DRW) pickup vehicles and 2016-2019 F-650/F-750 vehicles equipped with a 6.7L engine may exhibit a concern of oil consumption in applications where the engine is idled for extended periods of time. Thi… - SSM 50804 May 24, 2022 · Service Bulletin/Repair Instructions
Some 2013-2023 Ford or Lincoln vehicles with modems activated through FordPass or LincolnWay may experience 12 volt battery drain symptoms when the customer uses non-Ford/Lincoln phone applications as an alternate channel to access vehicle commands such as … - SSM 50636 Mar 24, 2022 · Service Bulletin/Repair Instructions
2011-2022 F-Super Duty and 2016-2023 F-650/F-750 vehicles equipped with a 6.7L engine may exhibit an elevated idle condition. During prolonged idle time, vehicles may experience this elevated idle to reduce unburned hydrocarbons from the SCR. The powertrain… - SSM 50449 Jan 31, 2022 · Service Bulletin/Repair Instructions
Some 2016 F-Super Duty vehicles equipped with a 6.7L engine may have diagnostic trouble code (DTC) P04E3 stored in the powertrain control module (PCM) after reprogramming the PCM software for various reasons. Vehicles built on or after 11-Nov-2015 are not e… - 21M01 Jan 11, 2022 · Service Bulletin/Repair Instructions
Customer Satisfaction Program 21M01 Certain 2013-2016 Model Year F-250-F-550 Vehicles Equipped with a 6.7L Diesel Engine - Reductant Heater and Sender Assembly Repair - SSM 50375 Dec 23, 2021 · Service Bulletin/Repair Instructions
Some 2016-2021 Ford and Lincoln vehicles equipped with SYNC 3 may exhibit a condition where the navigation voice prompts are inoperative after a SYNC map update. This may be due to an incomplete installation of the SYNC map software. If possible, using the … - TSB160064 Apr 19, 2016 · Service Bulletin/Repair Instructions
6.7L Diesel - fuel knock at idle with malfunction indicator lamp (MIL) Illulminated with multiple diagnostic trouble codes (DTCS) - TSB160060 Apr 6, 2016 · Service Bulletin/Repair Instructions
602L/6.8L - Illuminated MIL with diagnostic trouble codes (DTCSF) P0627, P025B, P025A, and/or U019 - Built on or before 04/06/2016 - TSB160057 Dec 15, 2015 · Service Bulletin/Repair Instructions
Torqshift Transmission - Malfunction indicator lamp (MIL) diagnostic trouble codes (DTCS) P0751, P0730 and/or P2700 - TSB160049 Mar 23, 2016 · Service Bulletin/Repair Instructions
6.7L Diesel - Fuel knock at idle with malfunction indicat or lamp (MIL) Illuminated with multiple diagnostic trouble codes (DTCSF) - CSC15B32 Oct 14, 2015 · Service Bulletin/Repair Instructions
Demonsftration/Delivery Hold - Customer Satisfaction Program 15B32 Certain 2015 Model Year F-150, MKS, and 2016 Explorer, F-Super Duty, and - TSB160001 Feb 5, 2016 · Service Bulletin/Repair Instructions
49 CFR Part 579.5 Monthly Communications - March 2016 Air bag warning light illuminated with diagnostic trouble code (DTC) B141B and/or B141C - LTR3756 Feb 5, 2016 · Service Bulletin/Repair Instructions
49 CFR Part 579.5 Monthly Communications - January 2016 - TSB150158 Sep 9, 2015 · Service Bulletin/Repair Instructions
6.7L Diesel - Malfunction Indicator Lamp (Mil) Illuminated - Diagnostic Ttouble Codes (DTCS) P2002, P246C And/Or P2463- Built On Or Before 09/09/2015 - 20M06-S2 Oct 22, 2021 · Service Bulletin/Repair Instructions
Certain 2015 through 2016 Model Year Super Duty and 2016 through 2019 Medium Duty with 6.7L Diesel Engine; Diesel Particulate Filter Warranty Extension with Diagnostic Trouble Code P2002 REASON FOR THIS SUPPLEMENT Claim Preparation and Submission: Updated C… - 20M06-S1 Sep 17, 2021 · Service Bulletin/Repair Instructions
Certain 2015 through 2016 Model Year Super Duty and 2016 through 2019 Medium Duty with 6.7L Diesel Engine Diesel Particulate Filter Warranty Extension with Diagnostic Trouble Code P2002 - SSM 50096 Sep 9, 2021 · Service Bulletin/Repair Instructions
Some 2013-2016 F-Super Duty vehicles equipped with a 6.7L engine may exhibit an Exhaust System Fluid Fault message and a forced idle mode with various diagnostic trouble codes (DTC) stored in the powertrain control module (PCM). A video explaining how to re… - 21N06 Aug 31, 2021 · Service Bulletin/Repair Instructions
This program extends the warranty coverage of the catalytic converter portion of the selective catalyst reduction (SCR) system for twelve months of service, beginning on the date the powertrain control module (PCM) is reprogrammed under Emissions Recall 21E… - 21N02 Aug 31, 2021 · Service Bulletin/Repair Instructions
This program extends the coverage of the front nitrogen oxides (NOx) sensor for twelve months of service, beginning on the date the powertrain control module (PCM) is reprogrammed under emissions recall 21E01. This program oly applies if a front NOx sensor… - SSM 50066 Aug 27, 2021 · Service Bulletin/Repair Instructions
Some 2015-2019 F-Super Duty and 2016-2019 F-650/F-750 vehicles equipped with a 6.7L engine may exhibit an oil leak from the oil filter, crankcase vent oil separator, oil cooler, upper/lower oil pan. This may be due to a clogged crankcase vent oil separator … - TSB 21-2175 Jun 2, 2021 · Service Bulletin/Repair Instructions
Some 2016 MKS, 2016-2017 Navigator, 2016-2018 F-150/Focus/C-MAX/Edge/Fiesta/MKX/Transit Connect/Mustang, 2017-2018 Continental/Fusion/MKZ, 2017-2019 Explorer, 2016-2019 Escape/MKC/Flex/MKT/Taurus/Transit/Expedition/F-Super Duty, and 2018-2019 EcoSport vehic… - SSM 49844 Jun 2, 2021 · Service Bulletin/Repair Instructions
Some 2016 F-Super Duty/F-650/F-750 vehicles equipped with a 6.7L engine built on or before 15-Feb-2016 may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P054F stored in the powertrain control module (PCM). This m… - SSM 49805 May 18, 2021 · Service Bulletin/Repair Instructions
Some 2011-2021 vehicles equipped with a diesel engine may have engine oil in the exhaust after turbocharger replacement for various reasons. To correct the condition, remove the exhaust and stand the exhaust up with the turbocharger inlet side facing down u… - SSM 49725 Apr 7, 2021 · Service Bulletin/Repair Instructions
Some 2016 F-Super Duty trucks equipped with a 6.7L engine may have diagnostic trouble code (DTC) P04E3 stored in the powertrain control module (PCM) after reprogramming the PCM software for various reasons. Vehicles built on or after 11-Nov-2015 are not equ… - 21N06 Mar 17, 2021 · Service Bulletin/Repair Instructions
Certain 2013-2016 Model Year F-Series Super Duty 6.7L Diesel and 2015-2019 Model Year Transit 3.2L Diesel Vehicles Selective Catalyst Reduction System Warranty Extension In all of the affected vehicles, the onboard diagnostic (OBD) system initially contai… - 21N05 Mar 17, 2021 · Service Bulletin/Repair Instructions
Certain 2013-2016 Model Year F-Series Super Duty 6.7L Diesel and 2015-2019 Model Year Transit 3.2L Diesel Vehicles â“ Rear NOx Sensor Warranty Extension In all of the affected vehicles, the onboard diagnostic (OBD) system initially contained a software err… - 21N02 Mar 17, 2021 · Service Bulletin/Repair Instructions
Certain 2013-2016 Model Year F-Series Super Duty 6.7L Diesel and 2015-2019 Model Year Transit 3.2L Diesel Vehicles â“ Front NOx Sensor Warranty Extension In all of the affected vehicles, the onboard diagnostic (OBD) system initially contained a software er… - 20M06 Feb 11, 2021 · Service Bulletin/Repair Instructions
This program extends the warranty coverage of the diesel particulate filter (DPF) when a diagnostic trouble code P2002 is present in the powertrain control module (PCM). Repairs associated with DTCs other than P2002 and/or DPF plugged due to failure to perf… - SSM 49495 Jan 27, 2021 · Service Bulletin/Repair Instructions
Some 2005-2021 F-Super Duty 4x4 vehicles operated in extreme dust, mud or tar sand conditions may exhibit accelerated 4x4 vacuum hub seal and or wheel bearing wear as a result of harsh operating conditions. A knuckle seal shield kit is now available for cus… - SSM 49430 Jan 6, 2021 · Service Bulletin/Repair Instructions
2011-2021 F-Super Duty and 2016-2021 F-650/F-750 vehicles equipped with a 6.7L engine may exhibit a high/elevated idle condition. During prolonged idle time, vehicles may experience this high/elevated idle to reduce buildup of unburned hydrocarbons from the… - 16-0060 Apr 13, 2016 · Service Bulletin/Repair Instructions
Some 2012-2016 F-Super Duty vehicles equipped with a 6.2L or 6.8L engine built on or before 4/6/2016 may exhibit an illuminated malfunction indicator lamp (MIL) with DTCs P0627, P025A, P025B and/or U0109 stored in powertrain control module (PCM) memory. - 16B10 Apr 5, 2016 · Service Bulletin/Repair Instructions
In some of the affected vehicles, the front control/display interface module (FCDIM) may have been unintentionally programmed for the European market instead of the North American market - TSB 20-2369 Oct 27, 2020 · Service Bulletin/Repair Instructions
Some 2015-2016 F-Super Duty pickup vehicles equipped with a 6.7L diesel engine may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P24A0 stored in the powertrain control module (PCM). This may be due to various str… - SSM 49065 Aug 11, 2020 · Service Bulletin/Repair Instructions
Some 2011-2020 F-Super Duty, 2015-2019 Transit, 2016-2021 F-650/F-750 and 2018-2020 F-150 vehicles equipped with a 6.7L, 3.2L or 3.0L engine may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P207F, P20EE, P229F, P2201 and/or P24AE. This ma… - SSM 49061 Aug 11, 2020 · Service Bulletin/Repair Instructions
Some 2015-2016 F-Super Duty vehicles equipped with 6.7L Diesel engines may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P24A0 stored in the powertrain control module (PCM). This condition does not create drivabi… - SSM 49039 Jul 30, 2020 · Service Bulletin/Repair Instructions
Some 2015-2019 F-Super Duty and 2016-2019 F-650/F-750 vehicles equipped with a 6.7L engine may exhibit an oil leak from the oil filter, crankcase vent oil separator, oil cooler, upper/lower oil pan. This may be due to a clogged crankcase vent oil separator … - TSB 20-2235 Jul 16, 2020 · Service Bulletin/Repair Instructions
Some 2015-2020 F-150, 2017-2020 F-Super Duty vehicles may exhibit one or more noisy doors when opening and closing. This may be due to dirt and debris on the door check arm(s). To correct this condition, follow the Service Procedure to clean and neutralize … - SSM 48908 Jun 17, 2020 · Service Bulletin/Repair Instructions
Some 2016-2020 Ford and Lincoln vehicles equipped with a SYNC 3 Touchscreen may experience the volume control unresponsive from the Front Control Interface Module (FCIM) and steering volume controls when using Apple Car Play. When the Apple device is remove… - SSM 48619 Mar 9, 2020 · Service Bulletin/Repair Instructions
SSM 48619 - Various Vehicles - Perimeter Alarm Armed And Original Vehicle Keys Cannot Be Accessed to Enter Vehicle - CAN Protection Strategy Some 2013-2016 Model Year Vehicles may exhibit a concern in which the Perimeter Alarm is active and the original … - SSM 48494 Jan 29, 2020 · Service Bulletin/Repair Instructions
Some 2005-2020 F-Super Duty 4x4 vehicles operated in extreme dust, mud or tar sand conditions may exhibit accelerated 4x4 vacuum hub seal and or wheel bearing wear as a result of harsh operating conditions. A knuckle seal shield kit is now available for cus… - SSM 48130 Aug 9, 2019 · Service Bulletin/Repair Instructions
Some 2010-2020 vehicles may exhibit distorted glass with a subtle orange peel pattern or streaking etched into the surface. This is caused by hydrofluoric acid which is used in some car wash solutions as a cleaning agent. Hydrofluoric acid can attack the gl… - SSM 48123 Aug 7, 2019 · Service Bulletin/Repair Instructions
For Ford and Lincoln vehicles that require positive or negative battery terminal replacement, it is not necessary to replace the complete battery cable harness (14300 and 14301) for this concern. Positive battery cable clamp BT4Z-14450-AA and negative batte…
Source: NHTSA manufacturer communications files.