Complaints over time
Complaints about the 2017 Ford F-550 SD peaked in 2018, with 2 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2017 Ford F-550 SD
Other, diesel, 4WD/4-Wheel Drive/4x4, built in United States. Owner complaints on file from Feb 20, 2018 to Aug 20, 2018.
Recall campaigns covering this model year83.18M vehicles or units across those campaigns
Owner complaints2Close to the median 2017 other
Severity index0.02017 others average 7.5
First 24 months2Complaints in its first two years
Components
50% of complaints about the 2017 Ford F-550 SD name fuel system
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
8 recall campaigns cover the 2017 Ford F-550 SD
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 25V-572 | Sep 3, 2025 | Rearview camera may display a distorted, inverted, or blank image when the vehicle is in reverse | Back-over prevention | 1,456,417 | Part replacement |
| 19V-880 | Dec 11, 2019 | If a front seat belt pretensioner deploys as the result of a crash, the sparks may ignite materials such as carpeting or insulation within the… | Seat belts | 490,574 | Repair or modification |
| 19V-278 | Apr 8, 2019 | During the previous repair, the block heater cable's splice connector may have been damaged | Engine and cooling | 131,068 | Part replacement |
| 17V-652 | Oct 16, 2017 | Doors on these vehicles may have a bent or kinked actuation cable or the door latches may freeze after water gets into the latch | Latches and locks | 1,101,107 | Repair or modification |
| 17V-599 | Sep 25, 2017 | Seat belt anchor may not be adequately welded to the seat cushion frame | Seat belts | 504 | Part replacement |
| 17V-332 | May 22, 2017 | In the event of a crash, the seat back frame may not restrain the occupant due to having inadequate welds | Seats | 2,204 | Part replacement |
| 17V-212 | Mar 27, 2017 | Operating the vehicle at highway speeds may cause the driveline to vibrate and fracture the driveline components or the transmission | Powertrain | 509 | Part replacement |
| 16V-778 | Oct 26, 2016 | Protective shield on the fuel conditioning module may have inadequate adhesion, allowing the shield to become dislodged | Fuel system | 170 | Part replacement |
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2017 Ford F-550 SD
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
2 complaints on file, page 1 of 1.
- Filed Aug 20, 2018Failure Jul 17, 201822,000 milesBrandon, MSFuel/propulsion system, Service brakes, Steering
WHILE DRIVING THE TRUCK DOWN THE INTERSTATE THE REDUCED ENGINE POWER LIGHT WILL ILLUMINATE AND THE TRUCK WILL BEGIN TO LOSE SPEED AND THE ENGINE WILL DIE, RESULTING IN DIFFICULT STEERING AND BRAKING. THE FORD DEALER HAS INDICATED THIS ISSUE IS BEING CAUSED BY WATER CONTAMINATION IN THE FUEL, ALTHOUGH THE WATER IN FUEL LIGHT HAS NEVER BEEN ON AND THE DEALERSHIP NOT BEEN ABLE TO PROVIDE ANY CONCLUSIVE EVIDENCE OF WATER CONTAMINATION.
NHTSA complaint 11121002 - Filed Feb 20, 2018Failure Nov 17, 2017400 milesAtascadero, CAPower train, Suspension
TL* THE CONTACT OWNS A 2017 FORD F-550 SD. WHILE DRIVING 65 MPH, THE REAR PASSENGER SIDE OF THE VEHICLE BEGAN TO SHAKE, FISHTAIL, AND AN ECHOING NOISE WAS HEARD FROM THE REAR END. THE VEHICLE WAS TAKEN TO PASO ROBLES FORD (2401 OAKWOOD ST, PASO ROBLES, CA 93446), BUT THE FAILURE COULD NOT BE DIAGNOSED. THE VEHICLE WAS THEN TAKEN TO ANOTHER DEALER (MULLAHEY FORD, 330 TRAFFIC WAY, ARROYO GRANDE, CA 93420) WHERE IT WAS DIAGNOSED THAT THE BEARINGS FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND COULD NOT PROVIDE A SOLUTION. THE FAILURE MILEAGE WAS 400.
NHTSA complaint 11073798
Source: NHTSA ODI complaints file.
Investigations
1 NHTSA investigation on file
- PE24014 Preliminary evaluation, Fuel system
Sogefi Secondary Diesel Fuel Filter Leak
Opened May 9, 2024, still open
Source: NHTSA ODI investigations file.
Service bulletins
319 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.
- 26E02 Aug 26, 2026 · Other
NEW VEHICLE DELIVERY HOLD Emissions Recall 26E02 Certain 2016-2019 F-650 - 750 and 2017-2019 F-350 - 550 Vehicles Equipped With 6.7L Diesel Engines Crankcase Ventilation (CCV) Inspection And Replacement - 26N03 Aug 26, 2026 · Other
Customer Satisfaction Program 26N03 Certain 2017-2019 Model Year Super Duty Vehicles w/ 6.7L Diesel Engines Diesel Particulate Filter Replacement, If Required After Dealer Evaluation - 25N10S1 Jun 23, 2026 · Other
Certain 2017-2025 F-450 – F-600 Chassis Cab Upfitted with an Aerial Bucket Frame Rail Crack - 25N15 S1 Apr 20, 2026 · Other
Customer Satisfaction Program 25N15 - Supplement #1 Certain 2015-2019 Model Year Multiple Vehicle Lines Rear View Camera Inspection For One-Time Replacement - 25N17 Mar 25, 2026 · Other
Advance Notice – Customer Satisfaction Program 25N17 Certain 2015-2025 Model Year Multiple Vehicle Lines Rear View Camera Replacement If Required After Dealer Evaluation - 25N10 Feb 17, 2026 · Other
Certain 2017-2025 F-450 – F-600 Super Duty Chassis Cab Upfitted with an Aerial Bucket Frame Rail Crack - SSM 54601 Feb 24, 2026 · Service Bulletin/Repair Instructions
Ford and Lincoln vehicles equipped with wired keyless entry keypad systems and accessory wireless keyless entry keypad systems may or may not come with a wallet card containing the master code. Unlike the integrated wired keypad, the accessory wireless keyp… - 25N15 Jan 5, 2026 · Other
Certain 2015-2019 Model Year Multiple Vehicle Lines Rear View Camera Inspection For One-Time Replacemen - SSM 54448 Dec 16, 2025 · Service Bulletin/Repair Instructions
Some 2017-2026 F-Super Duty vehicles may exhibit a pull/drift condition during braking. This may be due to the brake pads needing to be broken in. Repeated, heavy brake applications may assist to resolve the pull/drift condition. The Workshop Manual, Sectio… - 25L02 Dec 2, 2025 · Other
Special Field Action 25L02 Certain 2017-2024 Model Year California Emissions-Certified Vehicles Transmission Control Assembly Reimbursement - 25N15 Dec 22, 2025 · Other
Certain 2015-2019 Model Year Multiple Vehicle Lines Rear View Camera Inspection For One-Time Replacement - TSB 25-2570 Nov 26, 2025 · Service Bulletin/Repair Instructions
This article supersedes TSB 24-2165 to update the TSB Service Procedure. Some vehicles listed in the Model statement above may exhibit various SYNC performance related concerns including but not limited to: Display operation concerns Navigation inoperat… - 24L05 Sep 24, 2025 · Other
Certain 2011-2022 Model Year Super Duty Vehicles Equipped with 6.7L Engine - Emission Control Information Label Update for Qualified Vehicles - 24L04 Sep 24, 2025 · Other
Certain 2017 and 2020-2022 Model Year Super Duty Vehicles Equipped with 6.7L Engine - Emission Control Information Label Update - 24L04 Aug 22, 2025 · Other
Certain 2017 and 2020-2022 Model Year Super Duty Vehicles Equipped with 6.7L Engine - Emission Control Information Label Update - 24L05 Aug 23, 2025 · Other
Certain 2011-2022 Model Year Super Duty Vehicles Equipped with 6.7L Engine - Emission Control Information Label Update for Qualified Vehicles - SSM 53234 Dec 16, 2024 · Service Bulletin/Repair Instructions
Some 2017-2025 F-Super Duty vehicles may exhibit a pull/drift condition during braking. - SSM 53040 Oct 10, 2024 · Service Bulletin/Repair Instructions
While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions. … - TSB 24-2165 May 27, 2024 · Service Bulletin/Repair Instructions
This article supersedes TSB 21-2175 to update the TSB Service Procedure. Some 2016 MKS, 2016-2017 Navigator, 2016-2018 F-150/Focus/C-MAX/Edge/Fiesta/MKX/Transit Connect/Mustang, 2017-2018 Continental/Fusion/MKZ, 2017-2019 Explorer, 2016-2019 Escape/MKC/Flex… - SSM 52476 Apr 24, 2024 · Service Bulletin/Repair Instructions
All accessory stick-on keyless entry keypads come with a wallet card containing the master code. If the accessory keypad was factory installed, this card will be placed in the glove box and should be handed to the vehicles owner during initial delivery. Un… - 22M03 S1 Apr 12, 2024 · Service Bulletin/Repair Instructions
Certain 2017-2020 Model Year Continental and Super Duty, 2018-2020 Navigator, 2020 Aviator, and 2020 Explorer Vehicles Replace Front and/or Side Cameras if Foggy - SSM 52335 Mar 6, 2024 · Service Bulletin/Repair Instructions
For 2015-2024 Ford and Lincoln vehicles equipped with turbocharged engines and customer concern of an engine oil leak, refer to Workshop Manual (WSM), Section 303-00 for oil leak inspection and testing methods. Ford has evaluated turbochargers replaced for … - SSM 52314 Mar 1, 2024 · Service Bulletin/Repair Instructions
During service and repair requiring removal and replacement of a crankshaft bolt and/or crankshaft damper, achieving proper torque of the crankshaft pulley bolt is critical. Incorrect torque may allow the bolt to loosen resulting in the timing gear breaking… - TSB 22-2248 Feb 20, 2024 · Service Bulletin/Repair Instructions
This article supersedes TSB 22-2201 to update the Service Procedure and Parts List. Some 2015-2019 F-Super Duty and 2016-2019 F-650/F-750 vehicles equipped with a 6.7L engine may exhibit an oil leak from the oil filter, crankcase vent oil separator, oil coo… - SSM 52188 Jan 18, 2024 · Service Bulletin/Repair Instructions
2024 F-Super Duty vehicles are equipped with XL-22 (WSS-M2C184-A1) high temperature power steering fluid that looks like clear hydraulic fluid. This fluid is an improvement in high temperature and thermal oxidative stability compared to Mercon LV. This powe… - SSM 52167 Jan 9, 2024 · Service Bulletin/Repair Instructions
Some 2017-2019 F-Super Duty pick-up vehicles may require the additional KC3Z-14A411-C kit if there is a service need to replace the 14405 main body harness or 14A412 tailgate harness post FSA 19S48. During the FSA 19S48 repair, additional connectors are add… - SSM 51947 Sep 27, 2023 · Service Bulletin/Repair Instructions
Some 2015-2019 F-Super Duty and 2015-2020 F-150/Mustang vehicles may require replacement of the powertrain control module (PCM) for various reasons. While performing a programmable module installation (PMI) using the Integrated Diagnostic Service (IDS) scan… - SSM 51937 Sep 20, 2023 · Service Bulletin/Repair Instructions
Some vehicles equipped with power folding mirrors may exhibit power folding mirrors that are inoperative or exhibit a clicking sound. This may be due to the mirrors being manually folded in, during transportation, going through a car wash, bumped in a parki… - SSM 51838 Aug 2, 2023 · Service Bulletin/Repair Instructions
In various 2017-2023 Ford and Lincoln vehicles, customers may receive a message in the FordPass or LincolnWay App stating Feature Unavailable. Since this is a fleet vehicle, it cannot access the (SYNC Connect) FordPass or LincolnWay app through the TCU Embe… - SSM 51854 Aug 10, 2023 · Service Bulletin/Repair Instructions
Various 2013-2019 vehicles may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P264F after powertrain control module (PCM) replacement. This DTC indicates that the engine serial number (ESN) must be programmed into… - SSM 51849 Aug 8, 2023 · Service Bulletin/Repair Instructions
Various 2013-2019 vehicles may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P264F after powertrain control module (PCM) replacement. This DTC indicates that the engine serial number (ESN) must be programmed into… - SAN-Vol1 I1 Jun 8, 2023 · Service Bulletin/Repair Instructions
The Service Awareness Newsletter is an informal communication that contains information that may not be presently available in a TSB, SSM, GSB, or other electronic communication. This article includes information on warranty, technical service tips and othe… - SSM 51829 Aug 1, 2023 · Service Bulletin/Repair Instructions
Some F-Super Duty and F-150 vehicles equipped with trailer tow mirror may exhibit various exterior rear view mirror functional concerns that require replacement after diagnosis. To properly determine if the defect is warrantable, cleaning and close inspecti… - 22M03 Jun 20, 2023 · Service Bulletin/Repair Instructions
Certain 2017-2020 Model Year Continental and Super Duty, 2018-2020 Navigator, 2020 Aviator, and 2020 Explorer Vehicles Replace Front and/or Side Cameras if Foggy - SSM 51691 Jun 8, 2023 · Service Bulletin/Repair Instructions
2011-2023 F-Super Duty and 2016-2024 F-650/F-750 vehicles equipped with a 6.7L engine may exhibit an elevated idle condition. During prolonged idle time, vehicles may experience this elevated idle to reduce unburned hydrocarbons from the SCR. The powertrain… - TSB 23-2161 May 23, 2023 · Service Bulletin/Repair Instructions
Some 2018-2021 F-150 vehicles equipped with a 3.0L diesel engine, 2016-2022 F-650/F-750 vehicles equipped with a 6.7L engine, and 2017-2022 F-Super Duty vehicles equipped with a 6.7L engine and built on or before 08-Mar-2022 may exhibit an illuminated malfu… - TSB 23-2115 Apr 17, 2023 · Service Bulletin/Repair Instructions
Some 2015-2020 F-150 and 2017-2022 F-Super Duty vehicles may exhibit a lack of heat or cooling from the cabin vents when the climate control settings are adjusted between hot and cold. This may be due to a stuck/binding temperature door within the climate c… - SSM 51294 Jan 11, 2023 · Service Bulletin/Repair Instructions
Some 2016-2019 F-Super Duty/F-650/F-750 vehicles equipped with a 6.7L engine may require the lower intake manifold to be removed for various concerns. The WSM, Section 303-01, has been updated to remove the lower intake manifold leaving the crankcase vent o… - SSM 51265 Dec 20, 2022 · Service Bulletin/Repair Instructions
Some vehicles equipped with power folding mirrors may exhibit power folding mirrors that are inoperative or exhibit a clicking sound. This may be due to the mirrors being manually folded in, during transportation, going through a car wash, bumped in a parki… - SSM 51263 Dec 19, 2022 · Service Bulletin/Repair Instructions
Some 2015-2023 F-150, 2017-2022 F-Super Duty, and 2019-2023 Ranger vehicles may exhibit dust ingress into the cabin through the doors or air extractors. This may be due to the climate control system being in recirculation mode as a result of the recirculati… - SSM 51261 Dec 16, 2022 · Service Bulletin/Repair Instructions
Some Ford and Lincoln vehicles may exhibit noise when the brakes are applied. When diagnosing and repairing brake noise conditions, use the Workshop Manual (WSM) and the appropriate pinpoint test in section 206-00. The brake rotors should only be machined i… - SSM 51251 Dec 13, 2022 · Service Bulletin/Repair Instructions
Some 2011-2022 F-Super Duty vehicles equipped with a 6.7L diesel engine may exhibit a ticking noise at idle after an engine oil change. It is often referred to as Typewriter Noise because of its similarity to the sound of a mechanical typewriter. When engin… - 21M05 S3 Nov 22, 2022 · Service Bulletin/Repair Instructions
Certain 2017-2022 Model Year Super Duty Vehicles Equipped with a Power Release Tailgate - Unintended Tailgate Opening REASON FOR THIS SUPPLEMENT Technical Information: Updated with revised instructions to account for wiring harness changes that were impl… - SSM 51185 Nov 8, 2022 · Service Bulletin/Repair Instructions
Some 2015-2022 F-150 and 2017-2022 F-Super Duty vehicles may experience issues with the tailgate center step moulding. If there is an issue with the center molding (warped, damaged condition, loose, or if the molding is missing), the trim cover is now avail… - TSB 22-2389 Oct 18, 2022 · Service Bulletin/Repair Instructions
Some 2017-2020 F-Super Duty vehicles equipped with dual rear wheels (DRW) and 17 inch aluminum wheels may exhibit a loss of tire pressure from the valve stem sealing area of the front wheels. This may be due to corrosion of the wheel preventing the valve st… - TSB 22-2380 Oct 28, 2022 · Service Bulletin/Repair Instructions
Some 2017-2019 F-Super Duty chassis cab/dual rear wheel (DRW) pickup vehicles and 2016-2019 F-650/F-750 vehicles equipped with a 6.7L engine may exhibit a concern of oil consumption in applications where the engine is idled for extended periods of time. Thi… - SSM 51122 Oct 7, 2022 · Service Bulletin/Repair Instructions
Some 2017-2022 F-250-F-550, 2015-2020 F-150 and 2018-2022 Expedition vehicles without push button start and passive entry may exhibit a condition where it is difficult to insert the ignition key and/or turn it to the accessory position when removing the ign… - SSM 51120 Oct 6, 2022 · Service Bulletin/Repair Instructions
Some Ford and Lincoln vehicles may exhibit noise when the brakes are applied. When diagnosing and repairing brake noise conditions, use the Workshop Manual (WSM) and the appropriate pinpoint test in section 206-00. The brake rotors should only be machined i… - SSM 51104 Sep 27, 2022 · Service Bulletin/Repair Instructions
Some 2017-2019 F-Super Duty vehicles equipped with adaptive steering may require steering wheel replacement for various reasons. The steering wheel assembly contains the steering effort control module (SECM) and steering angle sensor module (SASM). Previous… - TSB 22-2356 Sep 20, 2022 · Service Bulletin/Repair Instructions
Some 2015-2019 F-Super Duty vehicles may experience a transmission fluid leak from a cracked transmission case or transmission fluid pan. This may be due to a driveline vibration condition. For vehicles that have a concern with a cracked transmission case (… - 21M05 S2 Aug 25, 2022 · Service Bulletin/Repair Instructions
Certain 2017-2022 Model Year Super Duty Vehicles Equipped with a Power Release Tailgate - Unintended Tailgate Opening ;REASON FOR THIS SUPPLEMENT Technical Information: Updated with revised instructions to account for wire color differences across multiple… - SSM 50966 Jul 27, 2022 · Service Bulletin/Repair Instructions
Some 2017-2019 F-Super Duty/F-650/F-750 vehicles may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P24D1 stored in the powertrain control module (PCM). To correct the condition, replace the particulate matter (PM… - 21M05-S1 Jul 22, 2022 · Service Bulletin/Repair Instructions
Certain 2017-2022 Model Year Super Duty Vehicles Equipped with a Power Release Tailgate - Unintended Tailgate Opening. In the affected vehicles, some customers report experiencing an unintended tailgate opening and may have previously serviced their vehicl… - SSM 50937 Jul 12, 2022 · Service Bulletin/Repair Instructions
Some 2015-2022 F-150, 2017-2022 F-Super Duty and 2018-2022 Expedition/Navigator vehicles may exhibit poor air conditioning (A/C) performance. Workshop Manual (WSM) diagnostic procedures have been updated to more accurately diagnose A/C performance concerns.… - 21M05 Jun 15, 2022 · Service Bulletin/Repair Instructions
In the affected vehicles, some customers report experiencing an unintended tailgate opening and may have previously serviced their vehicle for this concern. Ford has developed an enhanced remedy for customers who may want this enhanced repair performed on t… - 20N04-S1 Jun 10, 2022 · Service Bulletin/Repair Instructions
Certain 2017 through 2019 Model Year F250/350 4x4 and all F450/550 Vehicles - Steering Linkage Damper Replacement. In some of the affected vehicles, customers may experience sustained steering wheel oscillation after hitting rough pavement or an expansion j… - TSB 22-2223 Jun 8, 2022 · Service Bulletin/Repair Instructions
Some 2017-2019 F-Super Duty chassis cab/dual rear wheel (DRW) pickup vehicles and 2016-2019 F-650/F-750 vehicles equipped with a 6.7L engine may exhibit a concern of oil consumption in applications where the engine is idled for extended periods of time. Thi… - SSM 50804 May 24, 2022 · Service Bulletin/Repair Instructions
Some 2013-2023 Ford or Lincoln vehicles with modems activated through FordPass or LincolnWay may experience 12 volt battery drain symptoms when the customer uses non-Ford/Lincoln phone applications as an alternate channel to access vehicle commands such as … - SSM 50786 May 17, 2022 · Service Bulletin/Repair Instructions
Some 2015-2020 F-150, 2017-2022 Super Duty and 2018-2021 Expedition vehicles may experience a cracked or splitting driver air bag cover. This may be due to the air bag cover tear seam design. An updated driver air bag assembly has been released with a more … - TSB 22-2201 May 23, 2022 · Service Bulletin/Repair Instructions
Some 2017-2019 F-Super Duty/F-650/F-750 vehicles equipped with a 6.7L may exhibit an engine oil leak. This may be due to the mating surface of the upper oil pan and the engine block. To correct the condition, follow the Service Procedure to reseal the engin…
Source: NHTSA manufacturer communications files.