2020 Ford F53

16 complaints on file, page 1 of 1.

1. Filed Aug 9, 2023Failure Oct 3, 2022Walnut Creek, CASteering, Suspension, Unknown or other

   Loud thumping while turning was the symptom. The front chassis frame crossmember rivets were loose (Other marked above = chassis). The same area that the front leaf springs and steering were connected to the frame. This also cause the sector shaft in the steering box to get loose and have excessive play (over 1/4 inch). If this were to fail completely, the steering would no longer be functional causing a catastrophic failure and accident. The dealer did not diagnose the problem properly and tried to say it was the motorhome manufacturer who caused the problem. Please note that none of the parts involved in the fix for the problem had anything to do with the motorhome. When escalated to Ford customer service, they chose not to have the vehicle inspected by their corporate staff instead entirely relying on the mechanics initial assessment (Denial letter from Ford available as an additional file). When taken to another repair shop, they found the specific problem with the frame and steering box and fixed the problem. The owner of the shop noted he has had multiple identical issues with the F53 frame.

   NHTSA complaint 11537479
2. Filed Mar 27, 2023Failure Mar 1, 2023Hayden, IDSuspension

   The contact owns a 2020 Ford F-53. The contact received recall notification of NHTSA Campaign Number:  22V731000 (Suspension), however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

   NHTSA complaint 11514009
3. Filed Nov 3, 2022Failure Jul 29, 2021Delphos, OHElectrical system, Steering, Suspension

   coach battery wiring drain repaired at lazy days 50 miles . Adapter on power steering\power breaks leaking at 300 miles. ford could not get hose and adapter parts. auto zone got parts fixed myself. Left rear sway bar attachment bracket missing one bolt and bushing at7000 miles knippen truck rv repair replaced bolts, cap, bushing . Right rear sway bar attachment bracket bushing worn out at 13000 miles knippen truck rv repair replaced bolts, cap, bushing . 13500 miles had to replace all 4 standard ford shocks to fix steering and ride ,tail swing .

   NHTSA complaint 11492113
4. Filed Nov 2, 2022Failure Oct 20, 2022Delphos, OHSuspension

   had to replace left rear sway bar bushing broken bolt 7000miles. replaced right rear bushing and bolts 13000 miles parts discarded. had to replace all 4 shocks 13500 miles causing bad handling stock ford shocks lost rebound repairs found at oil change at kinnpin dogde in town as it is hard to find a ford dealer that will work on rv's or even oil changes

   NHTSA complaint 11491941
5. Filed Nov 2, 2022Failure Sep 30, 202210,000 milesDover, TNSuspension

   The contact owns a 2020 Ford F53. The contact received notification of NHTSA Campaign Number: 22V731000 (Suspension) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the rear stabilizer bar had detached. The contact took the vehicle to the dealer who stated that the bolts needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure and opened a case. The contact was told that the remedy would not be available until the 4th quarter of 2023.The approximate failure mileage was 10,000. Parts distribution disconnect.

   NHTSA complaint 11491887
6. Filed May 3, 2022Failure Feb 25, 2022Coupeville, WAPower train, Suspension

   The contact owns a 2020 Ford F53. The contact received notification of NHTSA Campaign Number: 21V202000 (Suspension, Power Train) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.

   NHTSA complaint 11463196
7. Filed Apr 23, 2022Failure Nov 30, 2020Mansfield, TXAutomatic emergency braking, Service brakes, Vehicle speed control

   The abs light, and the traction control light stays on. When illuminated there is no hill start assist available, no abs braking, no traction control, nor cruise control.

   NHTSA complaint 11461869
8. Filed Nov 18, 2021Failure Nov 16, 2021belmont, CAPower train, Suspension

   The contact owns a 2020 Ford F53. The contact received a recall notification for NHTSA Campaign number: 21V202000 (Suspension, Power Train) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.

   NHTSA complaint 11440946
9. Filed Oct 12, 2021Failure Oct 12, 2021Silver Spring, MDAxle assembly

   2020 FORD F53. CONSUMER WRITES IN REGARDS TO REAR AXLE SAFETY RECALL. THE CONSUMER STATED THERE WERE NO DEALERS WITHIN A REASONABLE DISTANCE WILLING TO PERFORM THE SAFETY RECALL. THE MANUFACTURER WAS CONTACTED, BUT DID NOT OFFER ANY ASSISTANCE.

   NHTSA complaint 11436427
10. Filed Jul 14, 2021Failure May 28, 2021Federal way, WAPower train, Suspension

    The contact owns a 2020 Ford F53. The contact received notification of NHTSA campaign number: 21V202000 (Suspension, Power Train) however, the part to do the recall repair was not yet available. The contact stated that the that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer and the manufacturer were made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

    NHTSA complaint 11424856
11. Filed Jun 24, 2021Failure May 17, 2021950 milesStratham, NHAlternator/generator/regulator, Automatic transmission, Suspension

    The contact owns a 2020 FORD MOTORHOME CHASSIS(F53). The contact stated that upon purchase of the vehicle, the battery warning light had illuminated on the instrument panel. The contact was informed by the dealer that the warning light would correct itself within 10-15 miles; the warning light remained illuminated. The manufacturer was informed of the failure and the manufacturer had the vehicle towed to a dealer. The contact was informed that his alternator was defective and needed to be replaced; however, each alternator that had been sent to repair the vehicle was defective. The contact also discovered that his vehicle was included NHTSA Campaign Number: 21V202000(SUSPENSION, POWER TRAIN) and that the parts for the repair were unavailable. The vehicle had remained in the possession of the dealer and had yet to be repaired. The failure mileage was approximately 950.

    NHTSA complaint 11422108
12. Filed May 26, 2021Failure Apr 2, 2021748 milesBowie, MDParking brake

    The contact owns a 2020 Ford F53. The contact stated that upon release of the parking brake, an alarm was sounded indicating that the parking brake was not fully released. The contact initially took the vehicle to the independent mechanic where the vehicle was purchased and remained in their possession for nine days. Upon return of the vehicle, the failure was not repaired and the contact was informed that the vehicle should be taken to an authorized dealer for service. The contact also discovered that the VIN was included in NHTSA Campaign Number: 21V202000 (Suspension, Power Train). The contact called the dealer and scheduled an appointment. The contact was not informed whether the recall repair would fix the parking brake failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was 748.

    NHTSA complaint 11418582
13. Filed May 16, 2021Failure Apr 5, 20211,300 milesSugar Land, TXPower train

    FORD STATES THERE IS A RECALL FOR INCORRECT FLUID FILL IN REAR AXLE WHICH COULD RESULT IN CATASTROPHIC FAILURE OF THE AXLE BEARINGS WHICH COULD RESULT IN INJURY. YET FORD WON’T FIX IT UNTIL THEY SEND OUT LETTERS SCHEDULED FOR THIRD QUARTER OF 2021. WHAT AM I SUPPOSED TO DO TILL THEN? IF IT’S KNOWN NOW, WHY CAN’T THEY FIX IT NOW?

    NHTSA complaint 11416781
14. Filed Apr 14, 2021Failure Apr 14, 2021Orlando, FLPower train, Suspension

    TL* THE CONTACT OWNS A 2020 FORD F53. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V202000 (SUSPENSION, POWER TRAIN) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED LA MESA RV CENTER (9650 KELLY TRACTOR DR, FORT MYERS, FL 33905) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

    NHTSA complaint 11408136
15. Filed Apr 6, 2021Failure Jan 2, 20211,500 milesTuckerton, NJSeat belts

    TL* THE CONTACT OWNS A 2021 FOREST RIVER GEORGETOWN BUILT ON A 2020 FORD F53 CHASSIS. THE CONTACT STATED THAT THE FRONT PASSENGER'S SEAT BELT LATCH WAS NOT INSTALLED IN THE VEHICLE. THE CONTACT CALLED CAMPING WORLD OF HANOVER (2100 BALTIMORE PIKE, HANOVER, PA 17331, (888) 899-0663) WHO SUGGESTED THAT THE RV BE BROUGHT IN FOR INSPECTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 1,500.

    NHTSA complaint 11406696
16. Filed Nov 4, 2020Failure Sep 21, 202014,045 milesMiami, FLEngine, Suspension, Wheels

    TL* THE CONTACT OWNS A 2020 FORD F53. THE CONTACT STATED THE AWHILE DRIVING AT HIGHWAY SPEEDS, THE VEHICLE SWAYED FROM SIDE TO SIDE. THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO GRIECO FORD OF FORT LAUDERDALE (1333 N. FEDERAL HWY, FORT LAUDERDALE, FL 33304; (844) 648-2686) WHO ACKNOWLEDGED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED DUE TO DEFECTIVE CABLES HOWEVER, THE SPECIFICS OF WHAT WAS SUGGESTED THAT WAS NEEDED TO BE REPAIRED WAS NOT SPECIFIED. THE VEHICLE WAS TOWED TO ANOTHER DEALER, PALMETTO TRUCK CENTER (7245 NW 36TH ST, MIAMI, FL 33166; (305) 592-3682) WHO CONFIRMED THE FIRST DIAGNOSTIC RESULT FROM THE FIRST DEALER BUT, STATED THAT THE VEHICLE NEEDED AN ALIGNMENT. THE VEHICLE HAD NOT BEEN REPAIRED DUE TO THE HOUSE BEING PLACED ON THE CHASSIS. THE CONTACT WAS INFORMED THAT THE TRACKING WAS NOT ADJUSTABLE. THE ALIGNMENT WAS NOT PERFORMED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OPENED A CASE. THE APPROXIMATE FAILURE MILEAGE WAS 14,045.## VIN PASSED ## 2020 FORD F53 ##

    NHTSA complaint 11373007