Model year

2018 Ford Focus

Sedan, gasoline, FWD/Front-Wheel Drive, built in United States. Owner complaints on file from Jan 7, 2018 to Sep 23, 2026.

Recall campaigns covering this model year71.81M vehicles or units across those campaigns
Owner complaints83569.6 times the median 2018 sedan
Severity index2.52018 sedans average 6.6
First 24 months52Complaints in its first two years
Complaints over time

Complaints about the 2018 Ford Focus peaked in 2024, with 241 filed

Owner complaints about this model year, by the year they were filed with NHTSA.

0100200300201820192020202120222023202424120252026
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

42% of complaints about the 2018 Ford Focus name engine and cooling

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

Engine and cooling
349
Powertrain
319
Fuel system
195
Electrical system
49
Steering
30
Speed control
26
Brakes
21
Airbags
9
Structure
6
Back-over prevention
5
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

7 recall campaigns cover the 2018 Ford Focus

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2018 Ford Focus
CampaignFiledSubjectComponentVehiclesRemedy
26V-376Jun 9, 2026Clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leakPowertrain5,252Software update
26V-369Jun 9, 2026Canister Purge Valve (CPV) may malfunction, causing the engine to stall unexpectedly while drivingFuel system257,868Software update
26V-012Jan 15, 2026Engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged inEquipment2,403Part replacement
26V-011Jan 15, 2026Engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged inEquipment116,672Part replacement
23V-905Dec 22, 2023Oil pump drive belt or drive belt tensioner may fail, resulting in a loss of engine oil pressureEngine and cooling139,730Part replacement
18V-845Nov 28, 2018Clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leakPowertrain2,828Software update
18V-735Oct 22, 2018Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in fuel vapor management systemFuel system1,282,596Software update
Source: NHTSA ODI recalls file.
Owner complaints

What owners reported about the 2018 Ford Focus

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

835 complaints on file, page 1 of 42.

  1. Filed Sep 23, 2026Failure Sep 22, 2026Ayden, NCPower train

    My car had been driving fine. Until one day I leave my house and crank my car up and it does not go into reverse. It loses engine power and stalled into traffic. This is an on going issue as you can see stories from other people with the same make and model as my car with the same issue. No warning signs, hasn’t been checked out but I have contacted Ford and they only cover models with this issue 2012-2016. I think it should cover 2018 as well.

    NHTSA complaint 11766315
  2. Filed Sep 17, 2026Failure Jul 25, 2026Sacramento, CAVehicle speed control

    "My 2018 Ford Focus was traveling uphill at highway speed. I fully depressed the accelerator because the vehicle was losing speed. The vehicle did not respond with additional acceleration and subsequently continued to lose speed despite the accelerator remaining fully depressed. The dealership inspected the vehicle and told me that the engine is not powerful enough for sustained uphill driving and that the vehicle performed as designed. I am reporting this because I am concerned about the loss of ability to maintain speed despite full accelerator input and whether this constitutes a safety defect."

    NHTSA complaint 11764863
  3. Filed Sep 15, 2026Failure Sep 15, 202432,000 milesLewiston, IDEngine and engine cooling

    The contact owns a 2018 Ford Focus. The contact stated that on several occasions while driving uphill, the vehicle lost power, the check engine warning light illuminated, and the message "Engine Fault" was displayed. The contact inspected the vehicle and noticed that the check valve on the vacuum pump had separated. The check valve was replaced every 1,000 miles. The contact stated that while driving approximately 35 MPH, the vehicle lost power and the oil warning light flashed. The vehicle was taken to the residence and parked. The contact inspected the vehicle and checked the dipstick, noticing bits of rubber inside the oil. The failure mileage was approximately 32,000.

    NHTSA complaint 11764403
  4. Filed Sep 14, 2026Failure Sep 12, 2026Dade City, FLEngine

    My Ford vehicle has experienced repeated and significant engine problems that have never been successfully resolved despite numerous repair attempts at multiple Ford dealerships. The engine has been repaired/rebuilt multiple times, yet the underlying issue has continued and the engine has now seized. Most concerning, the vehicle unexpectedly shut off. Fortunately, it started again yesterday, but I do not consider it safe to drive because I am concerned it could shut off again while being driven, causing a sudden loss of power and creating a serious safety risk. Ford is declining further assistance because the vehicle odometer is approximately 105,000 miles. However, the engine has been rebuilt multiple times and has substantially fewer miles since its most recent rebuild. This is not simply an engine that failed for the first time at 105,000 miles; it is an ongoing problem that Ford dealerships have repeatedly attempted and failed to correct. Ford has advised that its assistance for this known issue is a "program," not a warranty. If Ford is aware of an engine condition that can result in repeated failures, engine seizure, or an unexpected shutdown/loss of power, I believe the safety implications should be investigated. I am asking NHTSA to determine whether this is part of a broader safety defect affecting this Ford model/engine and whether a safety recall or other action is warranted. I have extensive dealership repair records and Ford correspondence documenting the history.

    NHTSA complaint 11763997
  5. Filed Sep 10, 2026Failure Aug 1, 2026Anniston, ALEngine, Unknown or other, Visibility/wiper

    First my wind shield wipers were coming on by themselves and not cutting off when I flicked the switch. Now my car is jerking when I press the gas to drive and sometimes moving in reverse after I press the gas to drive. Jerking and barely accelerating, then it decides to driver in between gaps. My safety is put at risk because sometimes it slows down or barely accelerates in oncoming traffic and moves backwards when cars are behind me at a light or stop sign. Manufacture by others which is a neighborhood auto shop. Just the check engine light came on.

    NHTSA complaint 11763507
  6. Filed Sep 3, 2026Failure Sep 2, 2026Middle Amana, IAEngine, Fuel/propulsion system

    There was supposedly a recall of 2012-2018 Ford focuses such as mine, which is a 2018, but somehow my car is not included in this recall even though it seems to be affected by the same problem. I believe it to have a faulty purge valve (forgive me if I am not precise in my terminology) as it stalls after I get gas and try to start it up. I have to rev the engine to get it to stay on. I cannot stop after I get it started because it roughly idles and seems like it will shut back off if I do, which makes this a little dangerous as well as damaging for my car. I am distressed that my car is not included in this recall because I desperately need to repair it before I ruin my engine but I cannot because I don't have any money.

    NHTSA complaint 11761813
  7. Filed Sep 1, 2026Failure Aug 17, 2026Edinburg, TXPower train

    I had the engine on 2018 (61000 mileage) focus replaced 1 and 1/2 year ago because of the oil pan wet belt recall. Now my transmission locked up because of clutch failure. I was lucky that I was coming to a stop while parking in my driveway. Now im told by mechanic that i need a new transmission. Why was ford allowed to continue selling cars with substandard engines.

    NHTSA complaint 11761468
  8. Filed Aug 31, 2026Failure Aug 31, 2026Columbus, OHFuel/propulsion system

    Car doesn't start after putting in gas, has to revved to start. Leaking fluid on right front driver side. Car doesn't start in intervals throughout the day.

    NHTSA complaint 11760847
  9. Filed Aug 24, 2026Failure Aug 19, 2026Burleson, TXElectrical system, Power train

    Battery randomly died. When battery was replaced at the mechanic, it caused a glitch or broke something in or connected to the transmission. Car couldn’t reverse nor go faster than 1st gear. Had to drive 11 mph all the way to the Ford Dealership. Both Meineke AND Ford Service Manager said this is a KNOWN problem with Ford Focus’ and confirmed it is a common problem. I am now being quoted $10,000 to replace the transmission.

    NHTSA complaint 11759176
  10. Filed Aug 21, 2026Failure Aug 17, 202663,451 milesOakpark, ILControl module (tcm/pcm/tecm)

    The contact owns a 2018 Ford Focus. The contact stated that upon starting the vehicle, the engine was idling roughly, and the vehicle jerked abnormally. The contact stated that the vehicle needed to be shifted into neutral in to be started. Upon shifting into reverse, the vehicle shut off, with several unknown warning lights illuminated. The vehicle was towed to a dealer where it was diagnosed, and the contact was advised that the TCM was inoperable and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 63,451,

    NHTSA complaint 11758491
  11. Filed Aug 4, 2026Failure Aug 24, 2022Port Orchard, WAEngine

    at 72000 miles the vehicle stopped running no power no warning lights on indication of any issue. luckily it was on a side road. hade it towed to the ford dealer diagnosed with a broken timing belt and needed a new engine. the quote off $7000.00 to replace the engine with a new long block after paying the lone on the car I replaced the long block myself just last week on 07/20/2026 at a cost off around $5000.00

    NHTSA complaint 11754846
  12. Filed Aug 2, 2026Failure Aug 2, 2026Woodward, OKElectrical system, Power train

    I’ve had this car since 2021 and it’s been worked on 3 times for the same issues. My clutch and a couple other things for the transmission. I just recently had it worked on for transmission problems and paid $1100 for a belt replacement that didn’t even fix the issue. I told them it was clutch A like the code readers pulled (multiple times might I add) and they did a test and charged me for that test and said it was just the harness belt. Today my check engine light came on, and I had a code pulled and it was clutch A like I told them (P0902). I’ve had the actuator replaced at least twice and the power module has also been replaced. My cars engine light is on and it’s shifting hard and is taking a while to even shift. I have the invoices to show that each time it’s been worked on it’s been an issue with the transmission. My VIN number needs to be recalled before something worse happens. Each time it’s been worked on it costed me too much money especially to keep having the same problems. I’ve also done research that proves this particular issue is an issue with a lot of ford focus cars.

    NHTSA complaint 11754311
  13. Filed Jul 20, 2026Failure Jul 20, 2025180,000 milesPleasureville, KYFuel system, Gasoline

    The contact owns a 2018 Ford Focus. The contact stated that the vehicle intermittently stalled with excessive fuel consumption. As a former Ford independent mechanic, the contact diagnosed the vehicle with a deformed fuel tank. The vehicle was taken to the dealer, where the canister purge valve was replaced under NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline); however, the manufacturer denied coverage for the fuel tank replacement. The contact stated that the failure reoccurred. No warning light was illuminated. The contact later received notification of NHTSA Campaign Number: 26V369000 (Fuel System, Gasoline), and the vehicle was taken to the dealer, where the canister purge valve was replaced a second time; however, the failure persisted. The dealer notified the manufacturer of the failure. The vehicle was not further repaired. The failure mileage was approximately 180,000.

    NHTSA complaint 11751634
  14. Filed Jul 19, 2026Failure Jun 19, 2026Chicago, ILEngine, Power train

    An authorized dealership performed a mandatory manufacturer safety recall repair on my vehicle for the Engine Oil Pump Belt and Tensioner (Ford Recall 23S64 / NHTSA Campaign 23V-905). While performing this specific recall, the initial facility negligently compromised the cooling system and created a severe leak, directly causing complete and total engine destruction. A subsequent independent diagnostic inspection by a separate authorized dealership confirmed this negligence. The vehicle became instantly disabled while driving, creating a severe road hazard. Total documented property damages are $14,448.31. Furthermore, the dealership and Ford Corporate have explicitly refused to repair the vehicle, despite Ford's dealer bulletins authorizing long-block engine replacements for failures related to this recall. They have also refused to reimburse me for the totaled vehicle or the out-of-pocket expenses incurred. Ford customer service has employed shady tactics, denying liability and stonewalling my attempts to reach a resolution, completely failing to provide the remedy mandated by this safety recall. The vehicle and all documentation are available for inspection upon request.

    NHTSA complaint 11751369
  15. Filed Jun 30, 2026Failure Jun 21, 202686,000 milesHuntingtown, MDClutches/bands

    The contact owns a 2018 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle shuddered, and the transmission was not shifting properly while accelerating. There was no warning light illuminated. The vehicle was taken to a local dealer, where it was diagnosed with a clutch failure, and a clutch replacement was suggested at 27,000 miles. The vehicle was repaired under warranty. The contact stated that the shuddering persisted, and the purge valves were replaced after the clutch repair at 69,000 miles. The contact stated that on another occasion, while driving at an undisclosed speed, the vehicle shuddered and almost stalled. The vehicle was pulled over into a parking lot. The vehicle was driven back to the residence. The vehicle was taken back to the dealer, where it was diagnosed with a second clutch failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 86,000.

    NHTSA complaint 11747407
  16. Filed Jun 24, 2026Failure Jun 24, 2026Baytown, TXElectrical system, Fuel/propulsion system

    I am adding a major update to my safety recall complaint because this dealership just tried to pull an illegal financial ambush on me.After my 2019 Focus started stalling out on the highway right after they did Recall 18V735, I brought it back. I explicitly told them in writing on our text thread: 'I do not authorize any standard diagnostic fees, parts, or repair charges.' I just wanted them to show me proof that they didn't pinch a wire or glitch the software during the recall work.Instead of showing me proof, they sent me a text message today saying my vehicle was 'ready for pick up' just to lure me down to the lobby. When I got there, they slapped an unauthorized invoice for $988.82 in front of my face for parts and labor. They did nearly $1,000 worth of work after I told them 'no' in writing, clearly trying to quietly fix their botched recall mistake under the table and force me to pay for it.When I showed the advisor the texts proving I denied the charges, the staff panicked and couldn't answer who authorized the job. I refused to sign it or pay it, and I walked out. My car is currently stranded on their lot because they are holding my keys hostage over unauthorized bills on a federal safety recall file. I have already escalated this to Ford Corporate under Case # CXH-0831-1568-S8L7B8

    NHTSA complaint 11746337
  17. Filed Jun 20, 2026Failure Jun 20, 2026Ankeny, IAEngine, Fuel/propulsion system

    Purge valve sensor and canister is malfunctioning causing my car to stall out

    NHTSA complaint 11745425
  18. Filed Jun 18, 2026Failure Jun 3, 2026Tucson, AZFuel/propulsion system

    The plastic gas tank was warped by heat and a faulty purge solenoid. The warped gas tank is a known issue for the 2018 Ford Focus and other versions of the car are covered by the recall, but my VIN apparently was not despite experiencing the same issue at less than 50,000 miles. The warped gas tank caused a dangerous car shutoff in traffic.

    NHTSA complaint 11745134
  19. Filed Jun 17, 2026Failure Jun 1, 2019Fredericksburg, OHPower train

    The ford focus I drive is constantly shuddering and having trouble selecting gears. The problem has been consistent since I bought the vehicle and I have read that this is a common issue with the ford focus transmission. I bought the vehicle for my sons first car and I can’t even let him drive it

    NHTSA complaint 11744664
  20. Filed Jun 16, 2026Failure Jun 11, 2026Baytown, TXElectrical system, Fuel/propulsion system

    The vehicle was serviced for NHTSA Recall 18V735 (Canister Purge Valve/Fuel Tank stalling hazard). Immediately upon pickup from the dealership, the vehicle began severely stumbling and stalling while driving on the highway. It died while driving on the street. The dealership's diagnostic paperwork confirmed an 'O2 sensor logic error causing the vehicle to stall' right after they performed the mandatory computer software flash and valve replacement. The dealership is refusing to verify if their technician damaged the adjacent wiring harness or glitched the software flash, leaving the vehicle an active highway stalling hazard. As for my experience, The car died in Clear Lake by Baybrook Mall. Extremely high traffic, almost got hit. (Yelled at by several drivers). Constant stalling happened in Baytown. Scariest incident was going over the very tall Fred Hartman bridge. My 10 year old daughter and I felt sure it was about to die and we were going to roll backward down the bridge becauseit kept dropping power. We took the ferry home because we were so scared.

    NHTSA complaint 11744616
Source: NHTSA ODI complaints file.
Investigations

5 NHTSA investigations on file

  • EA26004 Engineering analysis, Engine and cooling
    Timing Belt Failure
    Opened Jul 31, 2026, still open
  • PE25020 Preliminary evaluation, Engine and cooling
    Timing Belt Failure
    Opened Dec 18, 2025, closed Jul 31, 2026
  • PE23015 Preliminary evaluation, Engine and cooling
    Oil Pump Failure
    Opened Sep 20, 2023, closed Feb 14, 2024 · led to a recall
  • RQ23006 Recall query, Fuel system
    Loss of Motive Power
    Opened Sep 15, 2023, closed Dec 20, 2024
  • DP22005 Defect petition, Electrical system
    Pedestrian alert sounds
    Opened Jan 27, 2023, closed Aug 7, 2023 · led to a recall
Source: NHTSA ODI investigations file.
Service bulletins

106 manufacturer communications cover this model year

Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.

  • 26L02 Aug 25, 2026 · Other
    Customer Satisfaction Program 26L02 Certain 2014-2021 Model Year Various Vehicles 1.0L Fox Classic Engine Timing Belt and Oil Pump Belt Interval Change
  • 25B51 May 9, 2026 · Other
    Certain 2021-2024 Model Year Bronco, 2021-2024 Model Year Bronco Sport, 2020-2022 Model Year Corsair and Escape, 2016-2024 Model Year Explorer, 2019-2020 Model Year Fusion, 2016-2018 Model Year Focus RS, 2022-2024 Model Year Maverick, 2016-2019 Model Year M…
  • 25H05 S1 Apr 29, 2026 · Other
    Harvest Program 25H05 – Supplement #1 Certain 2011-2021 Model Year Vehicles Software Verification Harvest Program
  • 25E05 Mar 4, 2026 · Other
    Certain 2015 - 2018 Model Year Focus Vehicles with 1.0L Engine Canister Purge Valve (CPV) Replacement (if required) and Powertrain Control Module (PCM) Reprogramming Submitting Owner Letter
  • 25N17 Mar 25, 2026 · Other
    Advance Notice – Customer Satisfaction Program 25N17 Certain 2015-2025 Model Year Multiple Vehicle Lines Rear View Camera Replacement If Required After Dealer Evaluation
  • SSM 54601 Feb 24, 2026 · Service Bulletin/Repair Instructions
    Ford and Lincoln vehicles equipped with wired keyless entry keypad systems and accessory wireless keyless entry keypad systems may or may not come with a wallet card containing the master code. Unlike the integrated wired keypad, the accessory wireless keyp…
  • 25E05 Dec 3, 2025 · Emissions
    Certain 2015 - 2018 Model Year Focus Vehicles with 1.0L Engine Canister Purge Valve (CPV) Replacement (if required) and Powertrain Control Module (PCM) Reprogramming
  • 25H05 Nov 19, 2025 · Other
    This is a proactive investigation program by Ford Motor Company to inspect a limited number of affected vehicles that are customer-owned. Ford is voluntarily conducting this program to evaluate the software currently installed on one or more electronic mo…
  • TSB 25-2570 Nov 26, 2025 · Service Bulletin/Repair Instructions
    This article supersedes TSB 24-2165 to update the TSB Service Procedure. Some vehicles listed in the Model statement above may exhibit various SYNC performance related concerns including but not limited to:  Display operation concerns  Navigation inoperat…
  • SSM 54366 Nov 12, 2025 · Service Bulletin/Repair Instructions
    Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. Pinpoint test HK in the Powertrain Control and Emissions D…
  • 24N07 Dec 4, 2024 · Other
    Certain 2012 – 2018 Model Year Focus Vehicle Line One-Time Canister Purge Valve Replacement
  • SSM 53040 Oct 10, 2024 · Service Bulletin/Repair Instructions
    While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions. …
  • TSB 24-2165 May 27, 2024 · Service Bulletin/Repair Instructions
    This article supersedes TSB 21-2175 to update the TSB Service Procedure. Some 2016 MKS, 2016-2017 Navigator, 2016-2018 F-150/Focus/C-MAX/Edge/Fiesta/MKX/Transit Connect/Mustang, 2017-2018 Continental/Fusion/MKZ, 2017-2019 Explorer, 2016-2019 Escape/MKC/Flex…
  • SSM 52476 Apr 24, 2024 · Service Bulletin/Repair Instructions
    All accessory stick-on keyless entry keypads come with a wallet card containing the master code. If the accessory keypad was factory installed, this card will be placed in the glove box and should be handed to the vehicles owner during initial delivery. Un…
  • SSM 52335 Mar 6, 2024 · Service Bulletin/Repair Instructions
    For 2015-2024 Ford and Lincoln vehicles equipped with turbocharged engines and customer concern of an engine oil leak, refer to Workshop Manual (WSM), Section 303-00 for oil leak inspection and testing methods. Ford has evaluated turbochargers replaced for …
  • SAN-Vol1 I1 Jun 8, 2023 · Service Bulletin/Repair Instructions
    The Service Awareness Newsletter is an informal communication that contains information that may not be presently available in a TSB, SSM, GSB, or other electronic communication. This article includes information on warranty, technical service tips and othe…
  • 21B09 S2 Apr 12, 2023 · Service Bulletin/Repair Instructions
    Certain 2014-2020 Model Year Multiple Vehicle Lines 3G Telematics Control Unit to 4G Upgrade Kit REASON FOR THIS SUPPLEMENT Program Terms & Urgency / Expiration Date: Program extension until July 31, 2023. Service Action: o IDS level 128 or higher is…
  • TSB 22-2309 Aug 3, 2022 · Service Bulletin/Repair Instructions
    Some 2013-2017 C-MAX Energi, 2013-2018 Focus battery electric vehicle (BEV), 2013-2020 Fusion plug-in hybrid electric vehicle (PHEV), 2015-2017 MKZ/MKZ Hybrid/MKC, 2016-2017 MKX and 2017 Continental vehicles equipped with 8 inch or larger center display scr…
  • SSM 50975 Jul 29, 2022 · Service Bulletin/Repair Instructions
    Some 2017-2022 Ford/Lincoln customers may experience a notification in the FordPassÃÂî/LincolnWayÃÂî app indicating Vehicle Has Entered Deep Sleep Mode. This occurs when the vehicle has not been started for 14 consecutive days, battery voltage is at/bel…
  • TSB 22-2230 Jun 21, 2022 · Service Bulletin/Repair Instructions
    Some 2013-2017 C-MAX Energi, 2013-2018 Focus battery electric vehicle (BEV), 2013-2020 Fusion plug-in hybrid electric vehicle (PHEV), 2015-2017 MKZ/MKZ Hybrid/MKC, 2016-2017 MKX and 2017 Continental vehicles equipped with SYNC screens 8 inch or larger may b…
  • TSB 22-2162 May 2, 2022 · Service Bulletin/Repair Instructions
    Some 2014-2017 C-MAX Energi, 2014-2020 Fusion plug-in hybrid electric vehicle (PHEV), 2015-2017 MKZ/MKZ Hybrid/MKC, 2016-2017 MKX, 2016-2018 Focus battery electric vehicle (BEV) and 2017 Continental vehicles equipped with SYNC screens 8 inch or larger may b…
  • TSB 22-2104 Mar 21, 2022 · Service Bulletin/Repair Instructions
    This article supersedes TSB 21-2236 to update the models and year affected. Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2013-2022 Escape, 2015-2018 Focus, 2015-2019 MKC, 2015-2022 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2022 F-Super Duty,…
  • SSM 50502 Feb 17, 2022 · Service Bulletin/Repair Instructions
    Some 2017-2018 Focus/MKX/C-MAX, 2017-2019 MKC/Taurus/Flex/MKT, 2017-2020 Fusion/MKZ/Continental, 2017-2022 Mustang/Edge/Explorer/Police Interceptor Utility/Escape/F-150/F-Super Duty, 2018-2022 Expedition/Navigator, 2019-2022 Ranger/Nautilus, 2020-2022 Corsa…
  • SSM 50375 Dec 23, 2021 · Service Bulletin/Repair Instructions
    Some 2016-2021 Ford and Lincoln vehicles equipped with SYNC 3 may exhibit a condition where the navigation voice prompts are inoperative after a SYNC map update. This may be due to an incomplete installation of the SYNC map software. If possible, using the …
  • SSM 50257 Nov 4, 2021 · Service Bulletin/Repair Instructions
    Various 2014-2020 vehicles equipped with a 3G modem may experience a lack of 3G modem performance. This may be due to the 3G cellular service functionality being decommissioned starting August 2021 and through March 2022. As the 3G cellular service is decom…
  • SSM 50067 Aug 27, 2021 · Service Bulletin/Repair Instructions
    Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTC) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. This may be due to small debris causing the VCT solenoid to…
  • SSM 50039 Aug 16, 2021 · Service Bulletin/Repair Instructions
    Some 2016-2021 Ford or Lincoln vehicles equipped with SYNC 3 or SYNC 4 may exhibit a blank screen or other various SYNC symptoms only when the vehicle is in transport mode. This is considered normal due to the power saving features enabled while in transpor…
  • TSB 21-2236 Jul 22, 2021 · Service Bulletin/Repair Instructions
    Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2013-2021 Escape, 2015-2018 Focus, 2015-2019 MKC, 2015-2021 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2021 F-Super Duty, 2018-2021 EcoSport/Expedition, 2019-2021 Ranger/Nautilus, 2021 Bronco Sport…
  • SSM 49918 Jun 30, 2021 · Service Bulletin/Repair Instructions
    Some 2016-2018 Focus and 2018-2019 EcoSport vehicles equipped with a 1.0L EcoBoost engine, 6F15 automatic transmission and built on or before 3-Jul-2019 may exhibit an illuminated oil pressure warning lamp with a loss of engine oil pressure. This may be due…
  • TSB 21-2175 Jun 2, 2021 · Service Bulletin/Repair Instructions
    Some 2016 MKS, 2016-2017 Navigator, 2016-2018 F-150/Focus/C-MAX/Edge/Fiesta/MKX/Transit Connect/Mustang, 2017-2018 Continental/Fusion/MKZ, 2017-2019 Explorer, 2016-2019 Escape/MKC/Flex/MKT/Taurus/Transit/Expedition/F-Super Duty, and 2018-2019 EcoSport vehic…
  • SSM 49843 Jun 2, 2021 · Service Bulletin/Repair Instructions
    Some 2016-2018 Focus and 2018-2019 EcoSport vehicles equipped with a 1.0L EcoBoost engine, 6F15 automatic transmission and built on or before 3-Jul-2019 may exhibit an illuminated oil pressure warning lamp with a loss of engine oil pressure. This may be due…
  • SSM 49821 May 24, 2021 · Service Bulletin/Repair Instructions
    Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTC) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. This may be due to small debris causing the VCT solenoid to…
  • SSM 49798 May 12, 2021 · Service Bulletin/Repair Instructions
    2015-2018 Focus service parts transmissions part # F1FP-7000-VB / F1FZ-7000-P built on 1-Aug-2020 and through 01-Mar-2021 may have an incorrect input speed sensor A (ISSA) shim thickness. This may cause an intermittent input speed sensor diagnostic trouble …
  • SSM 49747 Apr 22, 2021 · Service Bulletin/Repair Instructions
    Some 2018 Focus, 2019 Fiesta, 2019-2020 Transit and 2019-2020 Transit Connect vehicles may exhibit a concern where the radio randomly seeks through FM stations when a Bluetooth device is connected and streaming audio. Engineering is currently working on a s…
  • SSM 49726 Apr 8, 2021 · Service Bulletin/Repair Instructions
    Some 2016-2018 Focus and 2018-2019 EcoSport vehicles equipped with a 1.0L EcoBoost engine, 6F15 automatic transmission and built on or before 3-Jul-2019, may exhibit an illuminated oil pressure warning lamp with a loss of engine oil pressure. This may be du…
  • SSM 49541 Feb 3, 2021 · Service Bulletin/Repair Instructions
    Some 2018-2020 Ford and Lincoln vehicles equipped with TCU and WiFi Hotspot, May display Vehicle Hotspot feature not enabled on this vehicle when attempting to enter the Hotspot menu. When using the FordPass/Lincoln Way application, the customer may receive…
  • SSM 49406 Dec 16, 2020 · Service Bulletin/Repair Instructions
    Some 2018 Focus, 2019 Fiesta, 2019-2020 Transit, 2019-2020 Transit Connect, and 2020 EcoSport vehicles may exhibit a concern where the radio randomly seeks through FM stations when a Bluetooth device is connected and streaming audio. Engineering is currentl…
  • SSM 49284 Oct 26, 2020 · Service Bulletin/Repair Instructions
    Some 2018-2020 Ford and Lincoln vehicles equipped with TCU and WiFi Hotspot, May display Vehicle Hotspot feature not enabled on this vehicle when attempting to enter the Hotspot menu. When using the FordPass/Lincoln Way application, the customer may receive…
  • SSM 49210 Sep 25, 2020 · Service Bulletin/Repair Instructions
    Some 2009-2020 Ford and Lincoln vehicles equipped with turbochargers may exhibit an oil leak from the turbocharger oil supply or return tubes, O-rings or 6.7L pedestal gasket. Although oil may collect on the turbocharger, it is very rare for a turbocharger …
  • SSM 49086 Aug 12, 2020 · Service Bulletin/Repair Instructions
    Some 2016-2017 Expedition/Navigator, 2016-2018 Focus/C-MAX, And 2016-2018 Transit Connect vehicles may exhibit a concern where the radio will revert to an AM or FM station after the vehicle's ignition has been turned off and turned back on. To address this …
  • TSB 20-2255 Aug 6, 2020 · Service Bulletin/Repair Instructions
    Some 2016 MKS, 2016-2017 Navigator, 2016-2018 F150/Focus/CMAX/Edge/Fiesta/MKX/ Transit Connect/Mustang, 2017-2018 Continental/Fusion/MKZ, 2017-2019 Explorer, 2016-2019 Escape/MKC/Flex/MKT/Taurus/Transit/Expedition/F-Super Duty, and 2018-2019 EcoSport vehicl…
  • SSM 48908 Jun 17, 2020 · Service Bulletin/Repair Instructions
    Some 2016-2020 Ford and Lincoln vehicles equipped with a SYNC 3 Touchscreen may experience the volume control unresponsive from the Front Control Interface Module (FCIM) and steering volume controls when using Apple Car Play. When the Apple device is remove…
  • SSM 48911 Jun 18, 2020 · Service Bulletin/Repair Instructions
    Some 2016-2017 Expedition/Navigator, 2016-2018 Focus/C-MAX, And 2016-2018 Transit Connect vehicles may exhibit a concern where the radio will revert to an AM or FM station after the vehicle's ignition has been turned off and turned back on. To address this …
  • SSM 48858 May 29, 2020 · Service Bulletin/Repair Instructions
    Some 2012-2020 Ford and Lincoln vehicles equipped with a TCU may exhibit an inoperative remote start with a 'Vehicle Failed To Start' message when using MyFord Mobile/Ford Pass/Lincoln Way mobile applications. The cellular cloud systems will only allow two …
  • TSB 20-2171 May 18, 2020 · Service Bulletin/Repair Instructions
    Some 2013-2018 C-Max, 2013-2020 Escape/Fusion/MKZ, 2015-2018 Focus,2015-2019 MKC, 2015-2020 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2020 F-Super Duty, 2018-2020 EcoSport/Expedition, 2019-2020 Ranger/Nautilus vehicles may experience seat p…
  • SSM 48757 Apr 22, 2020 · Service Bulletin/Repair Instructions
    Some customers may experience a notification in the FordPass and/or LincolnWay apps that indicates their vehicle has entered "deep sleep mode". This mode is enabled due to the vehicle not being started for 14 consecutive days or battery voltage is at/or bel…
  • SSM 48619 Mar 9, 2020 · Service Bulletin/Repair Instructions
    SSM 48619 - Various Vehicles - Perimeter Alarm Armed And Original Vehicle Keys Cannot Be Accessed to Enter Vehicle - CAN Protection Strategy Some 2013-2016 Model Year Vehicles may exhibit a concern in which the Perimeter Alarm is active and the original …
  • TSB 20-2004 Jan 15, 2020 · Service Bulletin/Repair Instructions
    Some 2012-2018 Focus Electric vehicles may exhibit a Stop Safely Now message displayed in the instrument panel cluster (IPC) message center. This may be due to either an internal coolant leak on the upper or lower high voltage battery or corrosion on the lo…
  • SSM 48423 Dec 20, 2019 · Service Bulletin/Repair Instructions
    Some 2015-2020 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. This may be due to small debris causing the VCT solenoid t…
  • SSM 48340 Nov 21, 2019 · Service Bulletin/Repair Instructions
    Some 2016-2019 vehicles equipped with SYNC 3 may experience a map displayed on the left half of the SYNC screen with no other information/soft buttons present after updating to the latest version of V3.0 software. This issue occurs when the SYNC 3 system ha…
  • SSM 48135 Aug 14, 2019 · Service Bulletin/Repair Instructions
    Some 2013-2020 vehicles equipped with an EVDC air conditioning (A/C) compressor may exhibit poor A/C performance/improper climate function. To support the proper diagnosis of this compressor, the EVDC control valve tester has been provided to each U.S. deal…
  • SSM 48130 Aug 9, 2019 · Service Bulletin/Repair Instructions
    Some 2010-2020 vehicles may exhibit distorted glass with a subtle orange peel pattern or streaking etched into the surface. This is caused by hydrofluoric acid which is used in some car wash solutions as a cleaning agent. Hydrofluoric acid can attack the gl…
  • SSM 48123 Aug 7, 2019 · Service Bulletin/Repair Instructions
    For Ford and Lincoln vehicles that require positive or negative battery terminal replacement, it is not necessary to replace the complete battery cable harness (14300 and 14301) for this concern. Positive battery cable clamp BT4Z-14450-AA and negative batte…
  • SSM 48053 Jun 24, 2019 · Service Bulletin/Repair Instructions
    Some 2016-2019 Ford and Lincoln vehicles equipped with SYNC 3 not at the latest software level may exhibit Various Performance Related concerns such as Display Operation, Navigation, Voice Recognition, Phone Pairing, Applink, Travel Link, Slow System Respon…
  • SSM 47976 May 10, 2019 · Service Bulletin/Repair Instructions
    On vehicles equipped with an automatic transmission it is imperative that the converter pilot hub be greased with Motorcraft Multi-Purpose Grease Spray XL-5-A even if grease was not applied from the factory. Also verify that the engine/transmission alignmen…
  • SSM 47967 May 6, 2019 · Service Bulletin/Repair Instructions
    Some 2013-2019 vehicles equipped with a EVDC air conditioning (A/C) compressor may exhibit poor A/C performance/improper climate function and/or a diagnostic trouble code (DTC) P06A0 in the powertrain control module (PCM). To support the proper diagnosis of…
  • SSM 47927 Apr 11, 2019 · Service Bulletin/Repair Instructions
    SSM 47927 - 2017 F-Super Duty, 2016-2017 Expedition/Navigator, 2016-2018 Focus/Fiesta - Radio Reverting To AM Or FM After Vehicle Shut Down and Start Up Some 2017 F-Super Duty, 2016-2017 Expedition/Navigator and 2016-2018 Focus/Fiesta vehicles may exhibit …
  • SSM 47948 Apr 26, 2019 · Service Bulletin/Repair Instructions
    SSM 47948 - 2010-2019 Various Vehicles - Turbocharged Engines - Oil Supply Filter Replacement When Replacing The Turbocharger Or The Turbocharger Oil Supply Tube For 2010-2019 vehicles equipped with turbocharged engines, when diagnosing and/or replacing tu…
  • SSM 47850 Apr 26, 2019 · Service Bulletin/Repair Instructions
    Some 2013-2019 vehicles equipped with a EVDC air conditioning (A/C) compressor may exhibit poor A/C performance/improper climate function and/or a diagnostic trouble code (DTC) P06A0 in the powertrain control module (PCM). To support the proper diagnosis of…
  • SSM 47824 Feb 22, 2019 · Service Bulletin/Repair Instructions
    Some 2015-2017 vehicles may experience a no crank concern due to a security access key table error. When attempting to program keys or perform a parameter reset, the procedure may fail and the Integrated Diagnostic System (IDS) scan tool may display an erro…
Source: NHTSA manufacturer communications files.