Complaints about the 2015 Ford Taurus peaked in 2019, with 50 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Sedan, gasoline, FWD/Front-Wheel Drive, built in United States. Owner complaints on file from Oct 13, 2014 to Sep 17, 2026.
Owner complaints about this model year, by the year they were filed with NHTSA.
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 25V-695 | Oct 13, 2025 | Rearview camera may display a distorted, intermittent, or blank image when the vehicle is in reverse | Back-over prevention | 1,448,655 | Part replacement |
| 20V-692 | Nov 10, 2020 | Support bracket for the front drive axle halfshaft may fail | Powertrain | 15,587 | Part replacement |
| 20V-072 | Feb 10, 2020 | Rear suspension toe links may fracture due to stress on the rear suspension | Suspension | 211,207 | Part replacement |
| 16V-621 | Aug 25, 2016 | Component within the fuel pump electric module (PEM) may overheat causing a loss of electrical power to the fuel pump | Fuel system | 77,502 | Part replacement |
| 15V-605 | Sep 28, 2015 | During vehicle production, the fuel tank attachment bolts may not have been properly tightened | Fuel system | 203 | Repair or modification |
| 15V-464 | Jul 24, 2015 | Affected vehicles have a parking brake that may not fully engage when applied | Brakes | 7,165 | Part replacement |
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
276 complaints on file, page 1 of 14.
The contact owns a 2015 Ford Taurus. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to complete the recall repair was unavailable. The contact stated that upon shifting into reverse(R) occasionally, the rearview camera failed to display a clear image and the message "Rear-view Camera Unavailable" was displayed. The local dealer was contacted. The failure mileage was approximately 65,000.
NHTSA complaint 11764954I own a 2015 Ford Police Interceptor/Taurus that is affected by Ford safety recall 25SA9 / NHTSA Recall 25V695 regarding the rearview/backup camera. My vehicle is currently experiencing the condition described in the recall. The backup camera is not functioning properly, which means I do not have the intended rear visibility when backing up. I contacted Ford and attempted to have the recall addressed. Ford informed me that there is currently no remedy available for my vehicle, so the recall cannot be completed at this time. Ford has opened a case regarding my situation, but I have also been informed that they cannot provide me with a loaner vehicle while I wait for a remedy. This a dangerous situation because I have three young children in my house so backing out of my driveway is extremely dangerous. I also work in a school where I can god forbid hit someone because of the defect. My concern is that this is an acknowledged safety recall, my vehicle is actually experiencing the recalled condition, and there is currently no way for me to have Ford correct the problem. I am submitting this complaint so that NHTSA is aware that an affected vehicle is currently experiencing the recalled camera failure while no recall remedy is available. I would appreciate any assistance or guidance NHTSA can provide regarding Ford's obligation to provide a timely remedy. Ford Case Number: cxh-09355060-x0z1y6
NHTSA complaint 11764933The contact owns a 2015 Ford Taurus. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue.
NHTSA complaint 11764521The contact owns a 2015 Ford Taurus. The contact stated that while reversing, the rear-view camera image was distorted and inverted. The dealer was contacted and provided an estimate for the repair; however, the contact declined the repair due to the cost. The contact later received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer, Ford Motor Company, was notified of the failure by phone in 2024 and informed the contact that the VIN was not under recall. The contact recently called the manufacturer and was informed that parts were not yet available. The failure mileage was approximately 125,000.
NHTSA complaint 11763601The contact owns a 2015 Ford Taurus. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while reversing, the rear-view camera displayed a distorted image. The dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 90,000.
NHTSA complaint 11763433ANOTHER WATER PUMP GONE BAD WELL BEFORE 150K MILES! OVER $2000 TO FIX!! I AM A BREAST CANCER PATIENT AND THIS IS MY ONLY MEANS OF TRANSPORTATION. HOW THE HECK CAN IT BE OVER 2K FOR A WATER PUMP??? THAT IS JUST UNBELIEVABLE!! HOW CAN FORD BE WELL AWARE OF A KNOWN ISSUE YET, NOT STEP UP AND TAKE RESPONSIBILITY! CARS ARE GOING UP, THE COST TO FIX THEM IS GOING UP, THE LEAST THESE COMPANIES CAN DO IS TAKE CARE OF THE PEOPLE WHO ARE BUYING THEIR CARS, ESPECIALLY IF THEY ARE WELL AWARE IF THE ISSUE. DO THE RIGHT THING FORD, PUT IT UNDER RECALL!!
NHTSA complaint 11762496The contact owns a 2015 Ford Taurus. The contact stated that while reversing, the back-over prevention camera screen displayed an image that immediately turned upside down and then switched to a black screen. The cause of the failure was not yet determined. The contact previously received notification of NHTSA Campaign Number: 25V695000 (BACK OVER PREVENTION). The contact stated that the vehicle had experienced the failure listed in the recall, but parts were not yet available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was 91,000.
NHTSA complaint 11762186The contact owns a 2015 Ford Taurus. The contact stated that while reversing or while driving forward, the rearview camera displayed a blank image or an upside-down image, with the message "Please Contact the Dealer" displayed. The contact stated that the dealer replaced the radio three times; however, the failure persisted. The contact had received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 134,000.
NHTSA complaint 11761901I received a recall letter in October 2025. The letter states Ford Motor Company do nit have the parts available and will notify me when they do have a remedy so I can make an appointment. The problem is I still haven’t received a notification letter about a remedy found. It’s been almost a year.
NHTSA complaint 11758106Rear camera not working. Recall was almost 2 years ago. They keep saying it’s a safety issue but no solution yet
NHTSA complaint 11758020The contact owns a 2015 Ford Taurus. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while reversing, the rear-view camera displayed a blank image. The dealer was contacted and confirmed that parts were available; however, the contact was advised to pay out-of-pocket for the part and the repair, with a potential reimbursement provided later. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was approximately 69,000.
NHTSA complaint 11757942The contact owns a 2015 Ford Taurus. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that occasionally while shifted in reverse(R), the rearview camera failed to display a clear image. No warning light was illuminated. In addition, the contact stated that the failure worsened. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was not available.
NHTSA complaint 11757016This vehicle has had a recall on the backup camera for nearly a year & no information from Ford on a solution or repair. The camera issue is very frustrating & intermittent failing during use.
NHTSA complaint 11756879The contact owns a 2015 Ford Taurus. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while reversing, the rearview camera was intermittently inoperable. The dealer was contacted and confirmed that the recall repair could not be completed because parts were not yet available. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was approximately 110,000.
NHTSA complaint 11756794The contact owns a 2015 Ford Taurus. The contact stated that while the vehicle was in reverse(R), the rear-view camera displayed a blank screen, or the message “Rear-view Camera not Available” was displayed. The contact associated the failure with NHTSA Campaign Number: 25V695000 (Back Over Prevention). The VIN was included in the recall. The dealer was not contacted. The manufacturer was not made aware of the failure. The failure mileage was approximately 80,000.
NHTSA complaint 11755931The contact owns a 2015 Ford Taurus. The contact stated that while reversing, the rear-view camera flashed on and off. The vehicle was taken to the dealer and was inspected, and the contact was informed that the rear-view camera did not need to be replaced. The contact was informed that the rear-view camera was not replaced. The vehicle was not repaired. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The manufacturer was not made aware of the failure. The failure mileage was approximately 92,000.
NHTSA complaint 11755316The contact owns a 2015 Ford Taurus. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while reversing, the rearview camera was inoperable. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 30,000.
NHTSA complaint 11754753I seen that you are looking into the timing issues on Ford vehicles, My 2015 Taurus had its timing chain replaced just last Christmas 2025 that cost me over $6,000 to repair, I would not be even saying anything about this but my wifes 2014 Ford Edge did the same thing just 3 month before mine where we paid over $3,000 to try and fix but failed to fix so we just purchased her a new car, but with mine I could not afford another car payment so we just ended up fixing my Taurus, it had to go back twice to get it right but that is after $6,000 to fix. They said this is because of oil change issues but we always had our oil changed on time every time at the Ford dealership in my area. The dealer I took mine to for repairs told me also if the oil filter did not get replaced with the oil change this could cause this issue so I am assuming that this is the issue the dealership we were taking both our cars to for oil changes may have not been replacing the oil filter everytime we got it done. If there is anything I can do to recoup the loss I took on this please let me know. I can provide invoices if needed
NHTSA complaint 11754687The contact owns a 2015 Ford Taurus. The contact stated that while reversing, the rear-view camera went blank, and the vehicle crashed into a fence. The contact stated that the trunk was dented, and the rear-view camera was damaged. The dealer was made aware of the failure, and the contact was informed that parts were unavailable. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact stated that the failure was a persistent failure. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The manufacturer was not made aware of the failure. The failure mileage was approximately 120,000.
NHTSA complaint 11753702The contact owns a 2015 Ford Taurus. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while reversing, the rearview camera displayed a blank or distorted image. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was unknown.
NHTSA complaint 11750656Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.