Model year

2016 Ford Taurus

Sedan, gasoline, FWD/Front-Wheel Drive, built in United States. Owner complaints on file from Jul 18, 2016 to Sep 17, 2026.

Recall campaigns covering this model year41.76M vehicles or units across those campaigns
Owner complaints815.8 times the median 2016 sedan
Severity index6.22016 sedans average 7.1
First 24 months6Complaints in its first two years
Complaints over time

Complaints about the 2016 Ford Taurus peaked in 2025, with 19 filed

Owner complaints about this model year, by the year they were filed with NHTSA.

01020302016201720182019202020212022202320242025202621
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

32% of complaints about the 2016 Ford Taurus name back-over prevention

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

Back-over prevention
26
Engine and cooling
14
Steering
9
Fuel system
7
Electrical system
6
Structure
6
Suspension
5
Airbags
4
Brakes
4
Powertrain
3
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

4 recall campaigns cover the 2016 Ford Taurus

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2016 Ford Taurus
CampaignFiledSubjectComponentVehiclesRemedy
25V-695Oct 13, 2025Rearview camera may display a distorted, intermittent, or blank image when the vehicle is in reverseBack-over prevention1,448,655Part replacement
25V-611Sep 12, 2025Driver and front passenger B-Pillar door trim may detach while drivingStructure101,944Part replacement
20V-072Feb 10, 2020Rear suspension toe links may fracture due to stress on the rear suspensionSuspension211,207Part replacement
16V-925Dec 22, 2016Improperly brazed turbocharger oil supply tubes may leak oil on engine componentsEngine and cooling1,163Part replacement
Source: NHTSA ODI recalls file.
Owner complaints

What owners reported about the 2016 Ford Taurus

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

81 complaints on file, page 1 of 5.

  1. Filed Sep 17, 2026Failure Sep 12, 2026Littleton, MARearview system braking

    The rear-view camera on my 2016 Ford Taurus Limited intermittently malfunctions when the vehicle is placed in reverse. The displayed image flickers and sometimes appears upside down/inverted. The vehicle also sometimes produces inappropriate warning beeps while reversing. There were no warning lamps or messages before the problem began. The malfunction makes the rear-view image unreliable and creates a safety risk while backing because the displayed image may not accurately represent what is behind the vehicle. I cannot safely rely on the camera to identify pedestrians, vehicles, or other obstacles. The problem has occurred repeatedly but has not yet been diagnosed or confirmed by a Ford dealer or independent repair facility. The vehicle and rear-view camera are available for inspection upon request. I am aware that NHTSA Recall 25V695 / Ford Recall 25SA9 concerns rear-view camera failures in certain 2015-2016 Ford Taurus vehicles. My vehicle exhibits similar symptoms, including an intermittent and inverted rear-view camera image. I have contacted Ford regarding the issue, and they are saying my VIN is not included. Yet, the defect is the same as what is described in the recall. I have escalated my customer service case at Ford.

    NHTSA complaint 11764987
  2. Filed Aug 26, 2026Failure Feb 1, 2026160,000 milesClarksville, TNBack over prevention

    The contact owns a 2016 Ford Taurus. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while reversing, the rear-view camera displayed an inverted, distorted, or blank image. The message "Rear-view Camera Unavailable" was displayed. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 160,000.

    NHTSA complaint 11759637
  3. Filed Aug 10, 2026Failure Oct 15, 2025Jordan, MNUnknown or other

    I own a 2016 Ford Taurus Limited that is covered under Ford Safety Recall 25SA9 / NHTSA Recall 25V-695 for the rearview camera. I received the recall notification in October 2025 stating that a remedy was not yet available and that I would receive another notification once parts became available. Nearly 10 months later, I contacted my local Ford dealership to schedule the recall repair. I was informed that they still do not have the required parts and that no nearby Ford dealerships have them available. I also contacted Ford’s customer service line, but the automated system simply states there are no updates available for this recall. My vehicle is experiencing the exact safety defect described in the recall. When I shift into reverse, the rearview camera no longer displays an image. Instead, the screen turns completely blue, leaving me without a functioning backup camera. This is no longer a potential safety concern—it is an active failure that affects the safe operation of my vehicle when backing up. I am extremely concerned that a federally recognized safety recall remains unrepaired even though my vehicle is now exhibiting the recalled defect. Despite my efforts to have the vehicle repaired, Ford has been unable to provide the necessary parts or any estimated timeline for when the repair will be available. I respectfully request that NHTSA review Ford’s continued inability to provide a remedy for Recall 25SA9 / NHTSA 25V-695 and investigate the prolonged delay in making repair parts available to owners whose vehicles are already experiencing this safety-related failure. Thank you for your attention to this matter.

    NHTSA complaint 11755923
  4. Filed Jul 27, 2026Failure Mar 6, 2026156,000 milesSt. Louis, MOStructure

    The contact owns a 2016 Ford Taurus. The contact received notification of NHTSA Campaign Number: 25V611000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that while driving at various speeds, the passenger’s side B-Pillar trim became loosened. The failure progressed and, upon further inspection, the passenger’s side B-Pillar trim detached, and the driver’s side B-Pillar trim became loosened. The local dealer was contacted, and the vehicle was repaired out-of-pocket. The manufacturer was not made aware of the failure. The failure mileage was approximately 156,000.

    NHTSA complaint 11753126
  5. Filed Jul 16, 2026Failure Feb 1, 2026Daphne, ALUnknown or other

    My backup camera rarely works and sometimes is upside down. It cuts in and out while backing up. There is a recall from Oct 2025 but still no fix.

    NHTSA complaint 11750840
  6. Filed Jul 14, 2026Failure Sep 13, 2025Bridgeport, WVBack over prevention, Structure

    The contact owns a 2016 Ford Taurus. The contact received notifications of NHTSA Campaign Numbers: 25V611000 (Structure) and 25V695000 (Back Over Prevention); however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The dealer was contacted, and an appointment was scheduled with the understanding that parts had been ordered; however, while contacting the dealer a second time, it was confirmed that parts were not yet available. The manufacturer was not made aware of the issues. The contact had not experienced a failure.

    NHTSA complaint 11750232
  7. Filed Jul 7, 2026Failure Sep 1, 202560,000 milesDayton, OHBack over prevention

    The contact's wife owns a 2016 Ford Taurus. The contact's wife was notified of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while in reverse(R) on several occasions, the rearview camera displayed a blank image intermittently and eventually became inoperable. The vehicle was taken to a dealer, where it was diagnosed that the rearview camera had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 60,000.

    NHTSA complaint 11748795
  8. Filed May 15, 2026Failure May 15, 202629,000 milesJohnson City, TNBack over prevention

    The contact owns a 2016 Ford Taurus. The contact stated that while attempting to reverse, the rearview camera became inoperable. The contact stated that the rearview camera image would appear blank. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to complete the recall repair was not yet available. The vehicle was taken to the dealer. The vehicle was not diagnosed or repaired. The dealers confirmed that the remedy parts were not yet available. The manufacturer was not made aware of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time to provide a remedy for the recall The approximate failure mileage was 29,000.

    NHTSA complaint 11738034
  9. Filed Apr 23, 2026Failure Apr 23, 202684,000 milesOmaha, NEBack over prevention

    The contact owns a 2016 Ford Taurus. The contact stated that while attempting to reverse, the rearview camera became inoperable. The contact stated that the rearview camera intermittently operated; however, the image was distorted, upside down, or completely blank. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The dealer was contacted and confirmed that the part was unavailable. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The approximate failure mileage was 84,000.

    NHTSA complaint 11733224
  10. Filed Apr 20, 2026Failure Apr 18, 2026West River, MDSuspension

    Bushing of the driver side rear toe link (aka lateral link, toe arm, etc.) separated, causing the rest of the toe link to disconnect from the tire. Images are available but the original part has been taken by the mechanic. Bushing likely failed from corrosion, though this vehicle only spent 4 of its 10 years in a heavily salted environment. The toe link is also intended to last the life of the vehicle and is not mentioned in the recommended maintenance per the vehicle manual. After the toe link separated control of the vehicle was lost. This occurred at a low speed (~25 mph) in a residential area so there were no injuries or property damaged. Service center has confirmed toe link failure. The vehicle and component have not been inspected by any other party. There were no signs of issue prior to the failure. A previous mechanic had indicated that the toe link was seized and could not be adjusted for an alignment but did not recommend replacement. There was no abnormal tire wear or handling of the vehicle prior to the failure. Though this could have been prevented through maintenance, there were no indicators of a failure besides the seized bolt mentioned by the mechanic. May indicate a wider issue similar to Ford's previous toe link problems.

    NHTSA complaint 11732495
  11. Filed Mar 24, 2026Failure Mar 24, 202492,000 milesBuffalo, NYBack over prevention

    The contact owns a 2016 Ford Taurus. The contact received notification of NHTSA Campaign Number: 25V695000 (BACK OVER PREVENTION); however, the part to do the recall repair was not yet available. The contact stated that the rear-view camera displayed a distorted image or a black screen intermittently while in reverse(R). The contact stated that the failure obstructed the driver's visibility, which prevented the driver from safely operating the vehicle. The message "Rear-view Camera not Available" was displayed. The local dealer was contacted and confirmed that the remedy was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 92,000.

    NHTSA complaint 11726749
  12. Filed Feb 18, 2026Failure Oct 13, 202548,303 milesEnnis, TXBack over prevention

    The contact owns a 2016 Ford Taurus. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while in reverse, the back-over prevention camera displayed a black screen. The dealer was contacted and confirmed that parts for the recall repair were not yet available. The manufacturer was not made aware of the issue. The failure mileage was approximately 48,303.

    NHTSA complaint 11718719
  13. Filed Feb 6, 2026Failure Feb 6, 202664,000 milesSevern, MDBack over prevention

    The contact owns a 2016 Ford Taurus. The contact stated that while attempting to reverse, the rearview camera became inoperable. The rearview camera image was either distorted, upside down, or the image was frozen on the screen. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The dealer was contacted. The vehicle was not diagnosed or repaired. The dealer confirmed that parts were not yet available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 64,000.

    NHTSA complaint 11716263
  14. Filed Jan 30, 2026Failure Jan 30, 2026Royse City, TXBack over prevention

    The contact owns a 2016 Ford Taurus. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

    NHTSA complaint 11714427
  15. Filed Jan 27, 2026Failure Jan 25, 2026Chesterfield, MIElectrical system, Unknown or other

    I am writing to report an unresolved safety recall for my vehicle. I received Safety Recall Notice 25V695 in October 2025, and as of today, the recall has not been resolved because the required repair parts remain unavailable. This recall involves a safety-related defect, and the extended delay in providing a remedy raises serious safety concerns. I have contacted authorized dealerships, and I have been informed that parts are still on backorder with no estimated availability date. Given the amount of time that has passed since the recall notice was issued, I do not believe this recall has been addressed within a reasonable timeframe. The ongoing lack of an available repair increases the risk associated with operating the vehicle under normal conditions. I am requesting that this issue be reviewed to ensure the manufacturer complies with its obligation to provide a timely and effective remedy for this safety recall. Thank you for your attention to this matter.

    NHTSA complaint 11713605
  16. Filed Jan 22, 2026Failure Jan 11, 2026Roswell, NMWarnings, Seats, Unknown or other

    Rearview Camara assist works then quits and the duel heat only works on the driver's side and blows cold air on the passenger side and it smells like it's getting exhaust in the car ?but the fan motor is working fine and so does the AC!

    NHTSA complaint 11712712
  17. Filed Jan 14, 2026Failure Jan 14, 2024130,000 milesFarmer City, ILBack over prevention, Structure

    The contact owns a 2016 Ford Taurus. The contact stated that the passenger's side door exterior B-Pillar trim was detaching. Additionally, while in reverse(R), the rearview camera displayed a blue image or the message "Camera Unavailable" was displayed on the screen. The contact stated that the failure was intermittent. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention) and became aware that the VIN was also included in NHTSA Campaign Number: 25V611000 (Structure); however, the parts to do the recall repairs were not yet available. The dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the failures. The failure mileage was approximately 130,000.

    NHTSA complaint 11710983
  18. Filed Jan 12, 2026Failure Jan 12, 202660,000 milesDothan, ALBack over prevention

    The contact owns a 2016 Ford Taurus. The contact stated that while attempting to reverse, the rearview camera became inoperable. The contact stated that the rearview camera image was unexpectedly turning on and off. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the parts to do the recall repair were not yet available. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The approximate failure mileage was 60,000.

    NHTSA complaint 11710498
  19. Filed Jan 12, 2026Failure Jan 1, 202149,000 milesGrosse Ile, MIBack over prevention

    The contact owns a 2016 Ford Taurus. The contact received notification of NHTSA Campaign Number: 25V695000 (BACK OVER PREVENTION); however, the part to do the recall repair was not yet available. The contact stated that the rear-view camera displays a blank or distorted image while in reverse(R). In addition, the rear-view camera image occasionally froze. The local dealer was not notified of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 49,000.

    NHTSA complaint 11710426
  20. Filed Jan 10, 2026Failure Oct 1, 2025Pawtucket, RIUnknown or other

    The manufacturer has failed or is unable to remedy this safety recall for your vehicle in a timely manner. I received a letter regarding a safety recall dated October, 2025. We are now in January of 2026. I am unable to see, safely, and,without the recalled backup camera feature working, to operate the car safely, when backing up the vehicle.

    NHTSA complaint 11710163
Source: NHTSA ODI complaints file.
Investigations

NHTSA has not opened an investigation on this model year

Source: NHTSA ODI investigations file.
Service bulletins

111 manufacturer communications cover this model year

Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.

  • 25E10-S1 Sep 30, 2026 · Other
    25E10-S1 Owner letter
  • 25E10-S1 Jul 2, 2026 · Emissions
    NEW VEHICLE DELIVERY HOLD - Emissions Recall 25E10 - Supplement #1 Certain 2018-2020 Model Year F-150 Vehicles With 3.3L Engines and 2016-2019 Model Year Explorer, Taurus, and Flex Vehicles With 3.5L Engines Powertrain Control Module (PCM) Reprogramming
  • SSM 54601 Feb 24, 2026 · Service Bulletin/Repair Instructions
    Ford and Lincoln vehicles equipped with wired keyless entry keypad systems and accessory wireless keyless entry keypad systems may or may not come with a wallet card containing the master code. Unlike the integrated wired keypad, the accessory wireless keyp…
  • TSB 25-2570 Nov 26, 2025 · Service Bulletin/Repair Instructions
    This article supersedes TSB 24-2165 to update the TSB Service Procedure. Some vehicles listed in the Model statement above may exhibit various SYNC performance related concerns including but not limited to:  Display operation concerns  Navigation inoperat…
  • SSM 54366 Nov 12, 2025 · Service Bulletin/Repair Instructions
    Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. Pinpoint test HK in the Powertrain Control and Emissions D…
  • SSM 53040 Oct 10, 2024 · Service Bulletin/Repair Instructions
    While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions. …
  • TSB 24-2165 May 27, 2024 · Service Bulletin/Repair Instructions
    This article supersedes TSB 21-2175 to update the TSB Service Procedure. Some 2016 MKS, 2016-2017 Navigator, 2016-2018 F-150/Focus/C-MAX/Edge/Fiesta/MKX/Transit Connect/Mustang, 2017-2018 Continental/Fusion/MKZ, 2017-2019 Explorer, 2016-2019 Escape/MKC/Flex…
  • SSM 52476 Apr 24, 2024 · Service Bulletin/Repair Instructions
    All accessory stick-on keyless entry keypads come with a wallet card containing the master code. If the accessory keypad was factory installed, this card will be placed in the glove box and should be handed to the vehicles owner during initial delivery. Un…
  • SSM 52335 Mar 6, 2024 · Service Bulletin/Repair Instructions
    For 2015-2024 Ford and Lincoln vehicles equipped with turbocharged engines and customer concern of an engine oil leak, refer to Workshop Manual (WSM), Section 303-00 for oil leak inspection and testing methods. Ford has evaluated turbochargers replaced for …
  • SSM 52314 Mar 1, 2024 · Service Bulletin/Repair Instructions
    During service and repair requiring removal and replacement of a crankshaft bolt and/or crankshaft damper, achieving proper torque of the crankshaft pulley bolt is critical. Incorrect torque may allow the bolt to loosen resulting in the timing gear breaking…
  • SSM 51261 Dec 16, 2022 · Service Bulletin/Repair Instructions
    Some Ford and Lincoln vehicles may exhibit noise when the brakes are applied. When diagnosing and repairing brake noise conditions, use the Workshop Manual (WSM) and the appropriate pinpoint test in section 206-00. The brake rotors should only be machined i…
  • SSM 50861 Jun 16, 2022 · Service Bulletin/Repair Instructions
    Some 2015-2016 vehicles equipped with 6F50/6F55 transmission and built on 2-Nov-2015 and through 1-Feb-2016 may exhibit no reverse, 3rd and 5th gear with diagnostic trouble codes (DTCs) P0715,P0717,P0756 and/or P2701. This may be caused by the direct clutch…
  • SSM 50375 Dec 23, 2021 · Service Bulletin/Repair Instructions
    Some 2016-2021 Ford and Lincoln vehicles equipped with SYNC 3 may exhibit a condition where the navigation voice prompts are inoperative after a SYNC map update. This may be due to an incomplete installation of the SYNC map software. If possible, using the …
  • TSB160066 Apr 20, 2016 · Service Bulletin/Repair Instructions
    Touchscreen navigation system - arabic language - blank screen
  • TSB160001 Feb 5, 2016 · Service Bulletin/Repair Instructions
    49 CFR Part 579.5 Monthly Communications - March 2016 Air bag warning light illuminated with diagnostic trouble code (DTC) B141B and/or B141C
  • LTR3756 Feb 5, 2016 · Service Bulletin/Repair Instructions
    49 CFR Part 579.5 Monthly Communications - January 2016
  • SSM 50067 Aug 27, 2021 · Service Bulletin/Repair Instructions
    Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTC) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. This may be due to small debris causing the VCT solenoid to…
  • SSM 50064 Aug 25, 2021 · Service Bulletin/Repair Instructions
    Some 2013-2021 Ford and Lincoln vehicles may exhibit noise when the brakes are applied. When diagnosing and repairing brake noise conditions, use the Workshop Manual (WSM) and the appropriate pinpoint test in section 206-00. The brake rotors should only be …
  • SSM 50039 Aug 16, 2021 · Service Bulletin/Repair Instructions
    Some 2016-2021 Ford or Lincoln vehicles equipped with SYNC 3 or SYNC 4 may exhibit a blank screen or other various SYNC symptoms only when the vehicle is in transport mode. This is considered normal due to the power saving features enabled while in transpor…
  • TSB 21-2175 Jun 2, 2021 · Service Bulletin/Repair Instructions
    Some 2016 MKS, 2016-2017 Navigator, 2016-2018 F-150/Focus/C-MAX/Edge/Fiesta/MKX/Transit Connect/Mustang, 2017-2018 Continental/Fusion/MKZ, 2017-2019 Explorer, 2016-2019 Escape/MKC/Flex/MKT/Taurus/Transit/Expedition/F-Super Duty, and 2018-2019 EcoSport vehic…
  • 16B10 Apr 5, 2016 · Service Bulletin/Repair Instructions
    In some of the affected vehicles, the front control/display interface module (FCDIM) may have been unintentionally programmed for the European market instead of the North American market
  • SSM 49221 Sep 30, 2020 · Service Bulletin/Repair Instructions
    When installing a replacement short block in 2015-2017 vehicles equipped with a 2.7L or 3.0L EcoBoost engine, the engine must be converted to use a belt driven oil pump with the following parts: left exhaust camshaft JT4Z-6250-B, left intake camshaft - JT4…
  • SSM 49210 Sep 25, 2020 · Service Bulletin/Repair Instructions
    Some 2009-2020 Ford and Lincoln vehicles equipped with turbochargers may exhibit an oil leak from the turbocharger oil supply or return tubes, O-rings or 6.7L pedestal gasket. Although oil may collect on the turbocharger, it is very rare for a turbocharger …
  • TSB 20-2255 Aug 6, 2020 · Service Bulletin/Repair Instructions
    Some 2016 MKS, 2016-2017 Navigator, 2016-2018 F150/Focus/CMAX/Edge/Fiesta/MKX/ Transit Connect/Mustang, 2017-2018 Continental/Fusion/MKZ, 2017-2019 Explorer, 2016-2019 Escape/MKC/Flex/MKT/Taurus/Transit/Expedition/F-Super Duty, and 2018-2019 EcoSport vehicl…
  • SSM 48908 Jun 17, 2020 · Service Bulletin/Repair Instructions
    Some 2016-2020 Ford and Lincoln vehicles equipped with a SYNC 3 Touchscreen may experience the volume control unresponsive from the Front Control Interface Module (FCIM) and steering volume controls when using Apple Car Play. When the Apple device is remove…
  • SSM 48619 Mar 9, 2020 · Service Bulletin/Repair Instructions
    SSM 48619 - Various Vehicles - Perimeter Alarm Armed And Original Vehicle Keys Cannot Be Accessed to Enter Vehicle - CAN Protection Strategy Some 2013-2016 Model Year Vehicles may exhibit a concern in which the Perimeter Alarm is active and the original …
  • SSM 48423 Dec 20, 2019 · Service Bulletin/Repair Instructions
    Some 2015-2020 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. This may be due to small debris causing the VCT solenoid t…
  • SSM 48340 Nov 21, 2019 · Service Bulletin/Repair Instructions
    Some 2016-2019 vehicles equipped with SYNC 3 may experience a map displayed on the left half of the SYNC screen with no other information/soft buttons present after updating to the latest version of V3.0 software. This issue occurs when the SYNC 3 system ha…
  • SSM 48135 Aug 14, 2019 · Service Bulletin/Repair Instructions
    Some 2013-2020 vehicles equipped with an EVDC air conditioning (A/C) compressor may exhibit poor A/C performance/improper climate function. To support the proper diagnosis of this compressor, the EVDC control valve tester has been provided to each U.S. deal…
  • SSM 48123 Aug 7, 2019 · Service Bulletin/Repair Instructions
    For Ford and Lincoln vehicles that require positive or negative battery terminal replacement, it is not necessary to replace the complete battery cable harness (14300 and 14301) for this concern. Positive battery cable clamp BT4Z-14450-AA and negative batte…
  • SSM 48070 Jul 2, 2019 · Service Bulletin/Repair Instructions
    Some 2009-2017 Expedition/Navigator, 2009-2014 F-150/Mustang, 2008-2009 Sable, 2008-2019 Taurus/Flex/MKT, 2013-2019 Police Interceptor Sedan/Utility, and 2011-2019 Explorer vehicles may exhibit inoperative or intermittent HVAC blower motor function at vario…
  • SSM 48053 Jun 24, 2019 · Service Bulletin/Repair Instructions
    Some 2016-2019 Ford and Lincoln vehicles equipped with SYNC 3 not at the latest software level may exhibit Various Performance Related concerns such as Display Operation, Navigation, Voice Recognition, Phone Pairing, Applink, Travel Link, Slow System Respon…
  • SSM 48049 Jun 20, 2019 · Service Bulletin/Repair Instructions
    Some 2015-2017 F-150/Mustang, 2015-2018 Edge/MKC, 2016-2018 MKX, 2013-2018 Explorer/Taurus/Flex/MKT, and 2017-2018 Fusion/MKZ/Continental vehicles built on or before 19-Oct-2017 may exhibit an inoperative adaptive cruise control, collision warning, and/or c…
  • SSM 47993 May 20, 2019 · Service Bulletin/Repair Instructions
    2015-2016 Edge/MKX/Flex/MKT/MKZ/MKS/Taurus/Taurus Police/Explorer/Explorer Police vehicles built on or before 10-Jun-2016 and equipped with a 3.5L or 3.7L engine, all wheel drive (AWD) and a power transfer unit (PTU) may exhibit a PTU venting, an odor origi…
  • SSM 47976 May 10, 2019 · Service Bulletin/Repair Instructions
    On vehicles equipped with an automatic transmission it is imperative that the converter pilot hub be greased with Motorcraft Multi-Purpose Grease Spray XL-5-A even if grease was not applied from the factory. Also verify that the engine/transmission alignmen…
  • SSM 47967 May 6, 2019 · Service Bulletin/Repair Instructions
    Some 2013-2019 vehicles equipped with a EVDC air conditioning (A/C) compressor may exhibit poor A/C performance/improper climate function and/or a diagnostic trouble code (DTC) P06A0 in the powertrain control module (PCM). To support the proper diagnosis of…
  • SSM 47948 Apr 26, 2019 · Service Bulletin/Repair Instructions
    SSM 47948 - 2010-2019 Various Vehicles - Turbocharged Engines - Oil Supply Filter Replacement When Replacing The Turbocharger Or The Turbocharger Oil Supply Tube For 2010-2019 vehicles equipped with turbocharged engines, when diagnosing and/or replacing tu…
  • SSM 47850 Apr 26, 2019 · Service Bulletin/Repair Instructions
    Some 2013-2019 vehicles equipped with a EVDC air conditioning (A/C) compressor may exhibit poor A/C performance/improper climate function and/or a diagnostic trouble code (DTC) P06A0 in the powertrain control module (PCM). To support the proper diagnosis of…
  • SSM 47824 Feb 22, 2019 · Service Bulletin/Repair Instructions
    Some 2015-2017 vehicles may experience a no crank concern due to a security access key table error. When attempting to program keys or perform a parameter reset, the procedure may fail and the Integrated Diagnostic System (IDS) scan tool may display an erro…
  • SSM 47797 Feb 7, 2019 · Service Bulletin/Repair Instructions
    Some 2009-2017 Expedition/Navigator, 2009-2014 F-150/Mustang, 2008-2009 Sable, 2008-2019 Taurus/Flex/MKT, 2013-2019 Police Interceptor Sedan/Utility, and 2011-2019 Explorer vehicles may exhibit inoperative or intermittent HVAC blower motor function at vario…
  • TSB 19-2051 Feb 27, 2019 · Service Bulletin/Repair Instructions
    Some 2011-2019 Taurus/Police Interceptor Sedan vehicles may exhibit a loose and/or sagging headliner near the high mounted stoplamp. This may be caused by the headliner mounting bracket separating from the headliner. To resolve the condition, reapply adhesi…
  • SSM 47824 Feb 22, 2019 · Service Bulletin/Repair Instructions
    Some 2015-2017 vehicles may experience a no crank concern due to a security access key table error. When attempting to program keys or perform a parameter reset, the procedure may fail and the Integrated Diagnostic System (IDS) scan tool may display an erro…
  • SSM 47797 Feb 7, 2019 · Service Bulletin/Repair Instructions
    Some 2009-2017 Expedition/Navigator, 2009-2014 F-150/Mustang, 2008-2009 Sable, 2008-2019 Taurus/Flex/MKT, 2013-2019 Police Interceptor Sedan/Utility, and 2011-2019 Explorer vehicles may exhibit inoperative or intermittent HVAC blower motor function at vario…
  • TSB 19-2051 Feb 27, 2019 · Service Bulletin/Repair Instructions
    Some 2011-2019 Taurus/Police Interceptor Sedan vehicles may exhibit a loose and/or sagging headliner near the high mounted stoplamp. This may be caused by the headliner mounting bracket separating from the headliner. To resolve the condition, reapply adhesi…
  • SSM 47749 Jan 17, 2019 · Service Bulletin/Repair Instructions
    Some 2012-2019 Vehicles may require repairs to the Smartlink system. Smartlink is a Ford Licensed Accessory which has a warranty provided by the accessory manufacturer. Warranty replacement parts for Smartlink that are ordered through Ford are not reimbursa…
  • SSM 47711 Dec 14, 2018 · Service Bulletin/Repair Instructions
    Some 2016-2019 Ford and Lincoln vehicles equipped with SYNC 3 and a 6, 8 or 10 inch screen may show a pop-up message every key cycle that states 'SYNC can check for updates when connected to a WiFi network'. To remove the inconvenience of the pop-up the cus…
  • SSM 47662 Nov 14, 2018 · Service Bulletin/Repair Instructions
    For 2010-2019 vehicles equipped with turbocharged engines, when diagnosing and/or replacing turbo related concerns, all steps within the Workshop Manual (WSM) procedure must be followed including replacement of all mandatory discarded parts. For all turboch…
  • SSM 47638 Nov 1, 2018 · Service Bulletin/Repair Instructions
    2013-2019 vehicles equipped with a LKS system with customer complaints of steering wheel vibration, steering pull or vehicle drift may be due to an alert and/or steering aid input from the LKS. The LKS system detects unintentional drifting toward the outsid…
  • SSM 47547 Sep 27, 2018 · Service Bulletin/Repair Instructions
    Some 2013-2019 Police Interceptor Sedan and Utility vehicles may exhibit a reduced top speed after a transmission fluid service with unapproved fluid. The use of unapproved fluid or improper transmission fluid level can lead to reduced vehicle performance a…
  • SSM 47538 Sep 21, 2018 · Service Bulletin/Repair Instructions
    Some 2016-2018 Ford and Lincoln vehicles equipped with SYNC 3 may exhibit the Android Auto Preference menu selection is not present after an update to version 3.0 software. In prior versions of SYNC 3 software this menu was present, however in version 3.0 s…
  • TSB 18-2323 Oct 24, 2018 · Service Bulletin/Repair Instructions
    Some 2016-1018 Police Interceptor Sedan vehicles equipped with a 3.5L/3.7L Twin independent Variable Camshaft Timing (TiVCT) engine may exhibit an inoperative police option accessory that requires a hardwired vehicle speed signal. Follow the Service Procedu…
  • TSB 18-2297 Oct 1, 2018 · Service Bulletin/Repair Instructions
    Some 2016-2018 Police Interceptor Sedan vehicles equipped with a 3.7L Twin independent Variable Camshaft Timing (TiVCT) engine may exhibit an illuminated MIL with DTC P0420 and/or P0430. Follow the Service Procedure steps to correct the condition.
  • SSM 47444 Aug 2, 2018 · Service Bulletin/Repair Instructions
    Some 2016-2018 Ford and Lincoln vehicles equipped with SYNC 3 not at the latest software level may exhibit Various Performance Related concerns such as Display Operation, Navigation, Voice Recognition, Phone Pairing, Applink, Travel Link, Slow System Respon…
  • SSM 47426 Jul 20, 2018 · Service Bulletin/Repair Instructions
    Some 2015-2018 Flex, Taurus, Police Interceptor Sedan, and 2016 Navigator vehicles may exhibit a turn signal that does not operate as expected when the steering column multifunction switch is moved to the lane change position, then quickly changed to the op…
  • SSM 47380 Jun 22, 2018 · Service Bulletin/Repair Instructions
    Some 2016-2018 Ford and Lincoln vehicles with SYNC 3 may exhibit an intermittent blue or black screen. Check for SYNC software update under the OASIS Tab SYNC selection. If update is available refer to WSM, Section 415-00 and update APIM software. After Ins…
  • SSM 47379 Jun 22, 2018 · Service Bulletin/Repair Instructions
    Various 2016-2018 vehicles with SYNC 3 may experience a touch screen that does not respond to any input. Using the Professional Technician Society (PTS) website > OASIS tab > SYNC version, verify the vehicle SYNC software version. If the vehicle is at versi…
  • SSM 47041 Jan 29, 2018 · Service Bulletin/Repair Instructions
    Various 2016-2017 vehicles with SYNC 3 may experience a touch screen that does not respond to any input. Using the Professional Technician Society (PTS) website > OASIS tab > SYNC version, verify the vehicle SYNC software version. If the vehicle is at versi…
  • SSM 47009 Jan 10, 2018 · Service Bulletin/Repair Instructions
    The Accessory (Wireless) Keyless Entry Keypad can only be used with vehicles that are factory built with Remote Keyless Entry (RKE). The master code for the Accessory (Wireless) Keyless Entry Keypad can be retrieved from FMCDealer - Parts and Service - Part…
  • SSM 47041 Jan 29, 2018 · Service Bulletin/Repair Instructions
    Various 2016-2017 vehicles with SYNC 3 may experience a touch screen that does not respond to any input. Using the Professional Technician Society (PTS) website > OASIS tab > SYNC version, verify the vehicle SYNC software version. If the vehicle is at versi…
  • SSM 47009 Jan 10, 2018 · Service Bulletin/Repair Instructions
    The Accessory (Wireless) Keyless Entry Keypad can only be used with vehicles that are factory built with Remote Keyless Entry (RKE). The master code for the Accessory (Wireless) Keyless Entry Keypad can be retrieved from FMCDealer - Parts and Service - Part…
Source: NHTSA manufacturer communications files.