Complaints about the 2023 Ford Transit peaked in 2024, with 20 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Van, gasoline, AWD/All-Wheel Drive, built in United States. Owner complaints on file from Mar 15, 2023 to Sep 30, 2026.
Owner complaints about this model year, by the year they were filed with NHTSA.
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 26V-061 | Feb 3, 2026 | Engine crossmember may not be secured properly, which can cause the engine to shift and possibly result in a loss of drive power or brake failure | Structure | 1,403 | Part replacement |
| 25V-876 | Dec 17, 2025 | Retractors may not lock, preventing the wheelchair from being properly secured | Adaptive equipment | 86 | Part replacement |
| 25V-623 | Sep 18, 2025 | Incorrect steering coupler cover and tires that were not designed for the vehicle may have been installed during a previous repair | Steering | 212 | Software update |
| 25V-442 | Jun 27, 2025 | Software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended | Back-over prevention | 200,237 | Software update |
| 25V-339 | May 23, 2025 | Instrument Panel Cluster may not properly illuminate warning lights or gauges | Electrical system | 3,506 | Software update |
| 25V-315 | May 9, 2025 | Software error may cause the rearview camera image to delay, freeze, or not display when the vehicle is in reverse | Back-over prevention | 1,076,138 | Software update |
| 25V-242 | Apr 11, 2025 | Rearview camera, or 360-degree view camera if equipped, may not display a rearview image when the vehicle is placed in reverse | Back-over prevention | 4,625 | Software update |
| 25V-168 | Mar 14, 2025 | Heating, ventilation, and air-conditioning (HVAC) system's controls, including those for defog and defrost, may become inoperative | Visibility and wipers | 471 | Software update |
| 24V-805 | Oct 25, 2024 | Incorrect bolts may have been used to attach the rear axle shaft, which can lead to the rear wheel locking up or separating from the axle | Powertrain | 1,075 | Part replacement |
| 24V-591 | Aug 9, 2024 | Steering column intermediate shaft may have been secured to the steering gear pinion shaft with an incorrect bolt, which can result in the… | Steering | 1,902 | Part replacement |
| 24V-542 | Jul 19, 2024 | Electronic power assist steering (EPAS) ground eyelet joint may experience corrosion, which can result in a loss of power steering assist | Steering | 1,902 | Repair or modification |
| 24V-226 | Mar 22, 2024 | Tires may contact the front wheel arch liner and body flange, causing damage to the tires | Tires | 1,902 | Software update |
| 24V-102 | Feb 9, 2024 | Inadequate amount of rear axle lubricant may cause rear axle tail bearing damage and seizure, which can result in wheel lock-up or driveshaft… | Powertrain | 113,320 | Part replacement |
| 23V-598 | Aug 25, 2023 | Rearview camera, or 360-degree view camera if equipped, may not display a rearview image when the vehicle is placed in reverse | Back-over prevention | 177,402 | Software update |
| 23V-499 | Jul 19, 2023 | Fuel hose between the inline fuel filter and the Injection Pump Module (IPM) may not be properly secured, which can cause a gas leak | Fuel system | 10 | Part replacement |
| 23V-122 | Feb 24, 2023 | When the accessory kit is installed, the auxiliary wire harness will disable the heating, air-conditioning, and ventilation (HVAC) including the… | Visibility and wipers | 4,804 | Repair or modification |
| 23V-071 | Feb 10, 2023 | Fuel tank grade vent valve may not be properly welded to the fuel tank shell, which can result in a fuel leak | Fuel system | 1,159 | Part replacement |
| 22V-791 | Oct 20, 2022 | Heating, ventilation, and air-conditioning (HVAC) system's controls, including those for defog and defrost, may become inoperative | Electrical system | 31,339 | Software update |
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
58 complaints on file, page 1 of 3.
Secondary alternator fails to charge lithium battery bank.
NHTSA complaint 11768159Ford states they are unable to repair this recall #26V061 because the van is lifted, which was a marketing strategy done by Ford on the assembly line. They want the customer to shop dealers and see if anyone can do it. Ford customer service referred problem back to customer
NHTSA complaint 11768010Loss of Power Steering
NHTSA complaint 11760275Loss of Power Steering
NHTSA complaint 11760271The rearview/360-degree camera system on my 2023 Ford Transit 350 continues to fail, resulting in the rearview camera image and/or other camera views becoming unavailable. The vehicle is available for inspection upon request. This is a large passenger van with significant blind areas, and the loss of the rearview camera creates a serious safety concern when backing, parking, or maneuvering around pedestrians, children, vehicles, or other objects. When the system fails, I can place the vehicle in reverse and not have the rear camera image that I depend on to see the area immediately behind the vehicle. This is NOT the first occurrence. The vehicle has been taken to an authorized Ford dealer on three separate occasions related to the camera system. Multiple cameras have been replaced. The vehicle has also been subject to Ford safety recall repairs involving the rearview/360-degree camera system. Most importantly, the applicable recall repair was recently completed by an authorized Ford dealer, and the camera system is STILL failing after completion of the recall remedy. The same safety condition that resulted in the recall continues to occur. Ford and its authorized dealer have therefore had multiple opportunities to inspect and repair this vehicle, including replacement of camera components and completion of the safety recall, but the defect has not been permanently corrected. The failure can occur without adequate warning and results in the rearview/360-degree camera image becoming unavailable or otherwise malfunctioning. The problem has occurred repeatedly rather than as an isolated incident. I am filing this complaint because I am concerned that the recall remedy has not successfully corrected the safety defect on this vehicle. I am requesting that NHTSA document and investigate the continued failure of the rearview/360-degree camera system after Ford's recall remedy was performed, including whether the current recall remedy is adequate for affected Ford Tra
NHTSA complaint 11757625This is a Ford Palladium Van, year 2024, the secondary alternator charging circuit that Thor has installed has a lot of problems. Specifically, the alternator from Balmar fails and you cannot charge lithium batteries while the van is in motion. The whole point of the secondary alternator is to charge these batteries while in motion. Its a safety issue when traveling with children or pets because battery voltage drops if you have to run AC while in a store or something. You proceed down the road and the battery is not recharged. Next stop you may not be able to run AC at all.
NHTSA complaint 11746224This vehicle is subject to Recall 25V860 / Ford Recall 25SD9 involving the left rear half shaft. On several occasions, the vehicle has rolled after being placed in Park. I was forced to quickly reenter the vehicle and apply the brake to prevent a collision, property damage, or personal injury. Due to these repeated incidents, I no longer believe the vehicle can be operated safely. I have attempted to obtain the recall repair through authorized Ford dealerships but have been unable to obtain a permanent remedy. As a result, the vehicle remains subject to a serious safety defect that creates a risk of unintended vehicle movement. I am concerned that the condition described in Recall 25V860 has affected my vehicle and presents an ongoing safety hazard to myself, my passengers, and the public.
NHTSA complaint 11741005Transmission, drive shaft and rear axle "grenaded" and shut down the vehicle. Symptoms included erratic shifting at highway speed, clunking sounds, hard downshifts at low speeds, mis-shifting gears causing performance issues. No warning lights. Codes appeared in FordPass app after vehicle shut down.
NHTSA complaint 11736503The contact owns a 2023 Ford Transit. The contact stated that while in drive, the transmission slammed into fourth gear. The hill assist feature was activated during the failure. The contact believed that the failure was caused by an inoperable back over prevention camera. The local dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted, and offered a buyback, but no assistance was provided. The failure mileage was approximately 23,459.
NHTSA complaint 11729343The contact owns a 2023 Ford Transit. The contact received notification of NHTSA Campaign Number: 25V860000 (POWER TRAIN). The contact stated that while driving at an undisclosed speed, the gear shifter independently shifted from drive(D) to reverse(R). The contact stated that before the failure occurred, the message "Hill Assist" was displayed on the screen. The contact clicked "OK," and shortly afterwards, the gear shifter shifted independently. The vehicle was taken to the dealer, and the contact was informed that it might be an electrical failure; however, the vehicle was not inspected or diagnosed. The contact stated that the failure persisted. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.
NHTSA complaint 11722040Water enters under the hood because the “cowl” has separated from the windshield near the wipers.
NHTSA complaint 11720319The contact owns a 2023 Ford Transit. The contact stated that while driving approximately 25 - 60 MPH, the check engine warning light illuminated, and the vehicle started to decelerate. During the most recent failure, the contact was able to drive to the dealer before the vehicle lost power. The vehicle was diagnosed, and the contact was informed that water was leaking into the engine, causing a shortage with the spark plugs and other electrical systems. The #4 spark plug was replaced. The contact researched and became aware of an issue with the cowl allowing water and debris to enter the engine and causing the #4 spark plug to be short-circuited. The manufacturer was made aware of the failure and opened a case. The failure mileage was approximately 45,000.
NHTSA complaint 11720126My cargo van has no rearward windows. It has front/rear/left/right exterior cameras which generate a simulated, 360-degree, overhead view on a monitor. The right camera functions about half of the time. Once it generated an all-orange view. Now it often generates an all-blue view. I know other Ford vehicles are subject to a recall for this software issue and Ford has (or is generating) a fix for the problem. The 2023 Transit is not part of that recall group, but it should be.
NHTSA complaint 11699408The contact owns a 2023 Ford Transit. The contact stated that while attempting to reverse, the rearview 360° camera became inoperable. The contact stated that the rearview image was blank. The contact previously received notification of NHTSA Campaign Number: 25V315000 (Back Over Prevention). The vehicle was taken to the dealer, where it was diagnosed, and it was determined that the accessory protocol interface module (APIM) had failed and needed to be replaced. The vehicle was repaired; however, the failure recurred. The dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 31,000.
NHTSA complaint 11698559The dealership has done everything within their power to address my camera failure, and I want to be absolutely clear: this is not a dealer issue. This is a Ford issue. There is an active safety recall on the camera system, yet Ford has failed to provide a true fix. Selling vehicles with a known safety defect, acknowledging it with a recall, and then leaving customers without a resolution is unacceptable and irresponsible. The cameras were a deciding factor in my purchase, and their ongoing failure directly compromises safety. A recall without a repair is nothing more than empty words. Ford must deliver a real solution immediately, not continue to stall while customers are left driving unsafe vehicles.
NHTSA complaint 11691215The contact owns a 2023 Ford Transit. The contact received notification of NHTSA Campaign Number: 25V315000 (BACK OVER PREVENTION). However, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and informed the contact that the part was not yet available for the recall repair. The contact had not experienced a failure.
NHTSA complaint 11690852This will be our second Balmar alternator that failed. The original alternator was replaced in March 2025 after the alternator basically melted. In April the new alternator was no longer charging the battery. It was finally serviced in July 2025. The dealership replaced a sensor and the recall to reduce the alternator output was performed. The recall was supposed to prevent the alternator from failing,however, two days later the alternator was no longer working. August 2025, the dealership has been discussing the issue with Winnebago and Balmar. September 2025 it was confirmed that the alternator needs to be replaced. This is a huge safety issue since the alternator will create a fire under the hood which was the case in our first incidence. This is also a continuos problem with the Winnebago Ekko’s and a solution should not be to keep replacing the alternator with the same exact make and model.
NHTSA complaint 11686053The contact owns a 2023 Ford Transit. The contact stated that while driving at various speeds, the vehicle failed to accelerate properly while depressing the accelerator pedal. The contact stated that the vehicle eventually accelerated after repeatedly depressing the accelerator pedal. There was no warning light illuminated during the failure. The vehicle was taken to a dealer, where a diagnostic test was performed; however, no cause for the failure was found. The contact was informed by the mechanic that the failure was likely related to the computer system. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 75,000.
NHTSA complaint 11682813After purchasing brand tires from the Ford dealership, I began experiencing vibrations between 75mph-80mph. I reported this issue to the dealer, but they disregarded my concerns. Subsequently, I consulted my personal mechanic, who conducted a Road Force Balance test, indicating that tire number 4 is defective. I possess documentation supporting this claim, and the dealer manager has failed to respond to me for over a week.
NHTSA complaint 11672303Driver noticed excessive vibration when driving vehicle on June 17, 2025. The next day, the vehicle was taken to Mavis Tire & Brakes, Flagler Beach, FL, who confirmed a tread separation on the driver's side front tire. The tire is a HANKOOK Dynapro HT 205/75R16C. This tire is an original tire from when the vehicle was purchased new. The tire shop exchanged the faulty tire with the spare. If the vehicle were to continue to be driven, eventually the tread would have delaminated completely, causing a potential accident. This is the SECOND Hankook tire to fail this way on this vehicle. I did not report the first incident to NHTSA.
NHTSA complaint 11668122Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.