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Model year

2023 Freightliner Business Class M2

Truck, diesel, 6x4, built in United States. Owner complaints on file from May 3, 2024 to May 3, 2024.

Recall campaigns covering this model year741k vehicles or units across those campaigns
Owner complaints1Close to the median 2023 truck
Severity index0.02023 trucks average 0.0
First 24 months1Complaints in its first two years
Complaints over time

Complaints about the 2023 Freightliner Business Class M2 peaked in 2024, with 1 filed

Owner complaints about this model year, by the year they were filed with NHTSA.

00.250.50.7512024120252026
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

Complaints by component

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

No campaigns match these filters.Reset filters
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

7 recall campaigns cover the 2023 Freightliner Business Class M2

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2023 Freightliner Business Class M2
CampaignFiledSubjectComponentVehiclesRemedy
25V-760Nov 4, 2025Axle clamp fasteners may be loose, which can result in a loss of vehicle controlSuspension18,783Repair or modification
25V-504Aug 6, 2025Welds may crack and fail, allowing the Intermediate steering shaft assembly to detach from the steering columnSteering176Part replacement
24V-668Sep 10, 2024Brake lights may not illuminate when the brakes are automatically applied during an active brake assist (ABA) eventLighting16,890Software update
23V-299Apr 26, 2023Vehicle is equipped with an electronic stability control system and tire combination that may understeer during a J-turnStability and traction control266Part replacement
22V-919Dec 12, 2022Vehicles are equipped with tires that are not compatible with their 8.25-inch rimsTires49Part replacement
22V-554Jul 29, 2022Engine control module (ECM) may experience an internal short-circuit, which can result in an unexpected engine shut downEngine and cooling1,375Part replacement
22V-394Jun 3, 2022U-joint pinch bolt on the steering shaft may become detached, which can cause a loss of steering controlSteering3,573Repair or modification
Source: NHTSA ODI recalls file.
Owner complaints

What owners reported about the 2023 Freightliner Business Class M2

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

1 complaint on file, page 1 of 1.

  1. Filed May 3, 2024Failure Apr 16, 2024Cincinnati, OHUnknown or other

    This is the first of several entries I am making. The DEF headers on 7 of our trucks have had the same failure and if I see more I will report these also. This is an emission system issue. PART NUMBER 04-31354-004 HEADER-SSI,CONC.6BOLY,CMNS

    NHTSA complaint 11586731
Source: NHTSA ODI complaints file.
Investigations

NHTSA has not opened an investigation on this model year

Source: NHTSA ODI investigations file.
Service bulletins

164 manufacturer communications cover this model year

Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.

  • TSB-54-334-FTL Aug 23, 2026 · Service Bulletin/Repair Instructions
    Technical Service Bulletin for Front Lighting Ground Splice Pack Failure
  • WI26-009R Aug 6, 2026 · Other
    Revised Warranty Information letter for missing chamber caging bolts
  • TS-0013-00 Jul 22, 2026 · Other
    Truck Equipment Manufacturer Solution for PTO Mode Delay for Driving PTO
  • TEM-11-00001 Jul 21, 2026 · Other
    Truck Equipment Manufacturer upfit guide for Detroit Assurance Forward Radar Relocation and Adjustment
  • WI26-009 Jun 30, 2026 · Other
    Warranty Information letter for missing chamber caging bolts
  • WI26-008 May 20, 2026 · Other
    Warranty Information letter for Reman Parts Usage Policy Reminder
  • TSB-54-384-FTL May 15, 2026 · Service Bulletin/Repair Instructions
    Technical Service Bulletin for Grote OEM and Alliance Aftermarket Headlamp Replacement
  • TSB-20-092-FTL May 12, 2026 · Service Bulletin/Repair Instructions
    Technical Service Bulletin for Isolator Radiator Mounting, Behr/Mahle
  • TS-0014-00 May 21, 2026 · Other
    Truck Equipment Manufacturer Solution for Detroit Assurance Parameters for an Obstructed Multi-Purpose Camera View
  • TS-0008-00 May 11, 2026 · Other
    Truck Equipment Manufacturer Solution for RSS with PTO Engagement
  • SS 583814 May 1, 2026 · Other
    Service Solution for A22-82459-000 Wiper Motor Wiring Connector Pinned Wrong (305)
  • TSB-26-001-DDC Apr 17, 2026 · Service Bulletin/Repair Instructions
    Revised Technical Service Bulletin for DT12 Range Detent Diagnostic
  • MyCom_04102026-1 Apr 10, 2026 · Other
    My Communications for ConMet Quality Alert -- ABP 10045888 -- Seal Service Kit
  • FleetCom_Hood Tilt CPC Mar 15, 2026 · Other
    Fleet Communications for Hood Tilt CPC update and OI Comfort Mode parameters
  • TSB-26-001-DDC Sep 2, 2025 · Other
    Technical Service Bulletin for DT12 Range Detent Diagnostic
  • CXA 03_26_Surge Tank Mar 19, 2026 · Other
    CX Advocate for discolored coolant surge tanks (24CSA-20)
  • CXA 03_26_ABS LA Fault Mar 19, 2026 · Other
    CX Advocate for 1810/02 ABS longitudinal acceleration fault (TSB-54-104-WST,TSB-54-379-FTL)
  • TSB-26-058-FTL Jan 15, 2026 · Service Bulletin/Repair Instructions
    Technical Service Bulletin for Transmission shift stalk
  • PB-47-903-FTL Feb 17, 2026 · Other
    Parts Bulletin for Fluorosilicone Fuel Tank Cap Seals
  • FleetCom_PB-47-903-FTL Feb 25, 2026 · Other
    Fleet Communications for parts bulletin on Fluorosilicone Fuel Tank Cap Seals
  • FleetCom_ESC Warning Lamp Feb 25, 2026 · Other
    Fleet Communications for TSB-54-379-FTL & TSB-54-104-WST ESC warning lamp and ECU replacement
  • MyCom_02102026-1 Feb 10, 2026 · Other
    My Communications for Alliance EX Value Brake Drum
  • MyCom_02062026-1 Feb 6, 2026 · Other
    My Communications for update on UFU R61709 Fuel Filters
  • MyCom_02042026-1 Feb 4, 2026 · Other
    My Communications for fifth wheel leg height changes
  • TSB-54-379-FTL Jan 28, 2026 · Service Bulletin/Repair Instructions
    Revised Technical Service Bulletin for ESC Warning Lamp and ECU Replacement
  • CXA_01_26_Trans Support Jan 15, 2026 · Other
    CX Advocate for Aftermarket Transmission Support
  • TSB-54-379-FTL Jan 22, 2026 · Service Bulletin/Repair Instructions
    Technical Service Bulletin for ESC Warning Lamp and ECU Replacement
  • FleetCom_Oil Plug Loc Dec 11, 2025 · Other
    Fleet Communications for NFD Lower Oil Plug Location - SP Axles
  • FleetCom_Heater Core Dec 11, 2025 · Other
    Fleet Communications for Heater Core Plugging
  • TSB54-377-FTL Dec 1, 2025 · Service Bulletin/Repair Instructions
    Technical Service Bulletin Low Coolant Sensor
  • SF671-DLR LTR Nov 14, 2025 · Service Campaign
    Revised Field Service Campaign for Beverage Body Frame Rail 50 KSI
  • SF671-Bulletin Nov 14, 2025 · Service Campaign
    Revised Field Service Campaign for Beverage Body Frame Rail 50 KSI
  • CXA 10_25_Air Dryer Purge Oct 16, 2025 · Other
    CX Advocate for Experiencing Excessive Purging from Air Dryer
  • MYCOM_10302025-1 Oct 30, 2025 · Other
    My Communications for Update to DTNA parts on UFU R61709
  • TSB54-374-FTL Oct 1, 2025 · Service Bulletin/Repair Instructions
    Technical Service Bulletin for Disconnection of the Headlight Harness from the Headlight Assembly
  • CXA_10_25_TufTrac M12 Oct 16, 2025 · Other
    CX Advocate for TufTrac M12 Bolts (TSB-32-057-FTL)
  • CXA_10_25_Tech Questions Oct 16, 2025 · Other
    CX Advocate for technical questions/issues raised
  • CXA_10_25_Conmet Oil Pan Oct 16, 2025 · Other
    CX Advocate for ConMet Oil Pan Insert Additional Issues
  • TSB32-057-FTL Sep 30, 2025 · Service Bulletin/Repair Instructions
    Technical Service Bulletin for TufTrac M12 Bolts
  • CXA_9_25_Tech Questions Sep 18, 2025 · Other
    CX Advocate for technical questions/issues raised
  • MYCOM_09092025-1 Sep 9, 2025 · Other
    My communications for DTNA Announces Extended Coverage Policy Updates
  • MYCOM_09022025-1 Sep 2, 2025 · Other
    My Communications for UFI 0-Ring Announcement
  • WI25-014 Sep 15, 2025 · Other
    Warranty Information letter for Power Steering Tank Venting Diagnostic Procedures Revision
  • CXA_8_25_Tech Questions Aug 21, 2025 · Other
    CX Advocate for technical questions/issues raised
  • CXA_8_25_TCM CAN Aug 21, 2025 · Other
    CX Advocate for DT12 - TCM CAN communication issues with CPC
  • MYCOM_08212025-1 Aug 21, 2025 · Other
    My Communications for UPDATE TO DTNA PARTS QUALITY ALERT STOCK HOLD on UFU R61709
  • MYCOM_08182025-1 Aug 18, 2025 · Other
    My Communications for Parts Hold on UFU Filter
  • 24CSA-19Rev Aug 15, 2025 · Other
    Revised Customer Service Annoucement for No Trouble Found Heavy Duty Engine Product (HDEP) Oil Separator Leaks
  • PB33-004-FTL Jun 11, 2025 · Service Bulletin/Repair Instructions
    Parts Bulletin for Tie Rod Assembly Part Breakdown
  • TSB88-048-FTL Jun 24, 2025 · Service Bulletin/Repair Instructions
    Technical Service Bulletin for New Grill Design
  • SS3124-FTL Jun 4, 2025 · Other
    Service Solution for Legacy M2 Bulkhead Module (BHM) Replacement and Diagnosticlink Issue
  • CXA 6_25_Headlight wiring Jun 19, 2025 · Other
    CX Advocate for Headlamp Wiring Routing Concern (TSB54-374-FTL)
  • TSB26-056-FTL Apr 30, 2025 · Service Bulletin/Repair Instructions
    Service Solution for DT12 Oil Plug Ports
  • FAB343 Apr 18, 2025 · Other
    Features and Benefits for Detroit Connect UpfrontService Extension
  • FAB342 Apr 18, 2025 · Other
    Features and Benefits for Detroit Connect Base Service Renewal
  • TSB54-374-FTL Apr 10, 2025 · Service Bulletin/Repair Instructions
    Technical Service Bulletin for Disconnection of the Headlight Harness from the Headlight Assembly
  • TSB54-372-FTL Apr 1, 2025 · Service Bulletin/Repair Instructions
    Revised Technical Service Bulletin for Connect 5 Instrument Cluster (ICC5) Nuisance Fault Code
  • CXA 4_25_SS3172-FTL TPMS Apr 17, 2025 · Other
    CX Advocate for TPMS water intrusion
  • TSB54-372-FTL Mar 29, 2025 · Service Bulletin/Repair Instructions
    Technical Service Bulletin for Connect 5 Instrument Cluster (ICC5) Nuisance Fault Code
  • CXA 3_25_SAS01T to SAS03T Mar 20, 2025 · Other
    CX Advocate for SAS01T to SAS03T replacement (TSB54-373-FTL, TSB54-097-WST)
Source: NHTSA manufacturer communications files.