Model line

Freightliner Business Class M2

Every Freightliner Business Class M2 model year on file, 2015 to 2027. Pick a year for its recalls, investigations, service bulletins and the full text of owner complaints.

Owner complaints, all model years191 involved a crash, fire, injury or death
Model years132015 to 2027
Recall campaigns63Distinct campaigns listing it
Service bulletins4,086Summed across model years
By model year

The 2020 model year drew the most complaints, 8, 42% of the model's total

Owner complaints filed with NHTSA, all years filed, by model year.

0246820152017201982021202320252027
Source: NHTSA ODI. Complaints are not verified by NHTSA, and NHTSA publishes no sales volumes, so counts are not rates.
Components

Electrical system leads the Freightliner Business Class M2 complaint record

Owner complaints across all model years, by component.

Electrical system
2
Brakes
2
Powertrain
2
Engine and cooling
1
Steering
1
Source: NHTSA ODI complaints file.
Model years

The record for each Freightliner Business Class M2 model year

Peer index compares complaints with the median vehicle of the same model year and body class (100 is the median). It corrects for age, not for how many were sold.

Freightliner Business Class M2 by model year
YearBodyComplaintsSeverity indexPeer indexRecallsInvestigationsBulletins
2027Not decoded0NoneNone1018
2026Not decoded0NoneNone5098
2025Truck10.0100110193
2024Not decoded0NoneNone70214
2023Truck10.010070164
2022Truck10.05090150
2021Truck20.0200140200
2020Truck80.0800120254
2019Not decoded0NoneNone230328
2018Not decoded0NoneNone160444
2017Truck1100.0100150666
2016Truck10.067160724
2015Truck40.0400140633
Source: NHTSA ODI. Body class from NHTSA's VIN decoder where decoded.
Latest recalls

Recent campaigns covering the Freightliner Business Class M2

  • 26V-475 Jul 22, 2026
    Software error may cause the low beam headlights to illuminate improperly
    Lighting · 23k vehicles
  • 26V-066 Feb 4, 2026
    Steering gearbox assembly may have been assembled with insufficient oil
    Steering · 280 vehicles
  • 25V-760 Nov 4, 2025
    Axle clamp fasteners may be loose, which can result in a loss of vehicle control
    Suspension · 19k vehicles
  • 25V-603 Sep 11, 2025
    Tie rod castle nut and cotter pin may not be installed properly, which can result in a loss of vehicle steering control
    Steering · 343 vehicles
  • 25V-601 Sep 11, 2025
    Brake caliper mounting bolts may loosen and detach, which can cause a loss of brake function and damage the tire and/or wheel
    Brakes · 402 vehicles
  • 25V-504 Aug 6, 2025
    Welds may crack and fail, allowing the Intermediate steering shaft assembly to detach from the steering column
    Steering · 176 vehicles
  • 25V-295 May 7, 2025
    Air tank capacity may be too small, resulting in reduced braking performance
    Brakes · 68 vehicles
  • 25V-187 Mar 25, 2025
    Software error in the advanced signal and actuator module for the automatic emergency braking system may cause the brake lights to fail to illuminate
    Lighting · 1,968 vehicles
  • 24V-924 Dec 11, 2024
    Engine protection and inducement software may cause the engine to shut down unexpectedly
    Engine and cooling · 139 vehicles
  • 24V-668 Sep 10, 2024
    Brake lights may not illuminate when the brakes are automatically applied during an active brake assist (ABA) event
    Lighting · 17k vehicles
Source: NHTSA ODI recalls file.