Model year

2010 Freightliner Cascadia

Heavy truck, diesel, 6x4, built in United States. Owner complaints on file from Mar 12, 2010 to Jun 29, 2018.

Recall campaigns covering this model year23840k vehicles or units across those campaigns
Owner complaints1212.0 times the median 2010 heavy truck
Severity index16.72010 heavy trucks average 18.8
First 24 months3Complaints in its first two years
Complaints over time

Complaints about the 2010 Freightliner Cascadia peaked in 2011, with 3 filed

Owner complaints about this model year, by the year they were filed with NHTSA.

01232010320122014201620182020202220242026
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

33% of complaints about the 2010 Freightliner Cascadia name electrical system

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

Electrical system
4
Steering
4
Fuel system
3
Engine and cooling
2
Stability and traction control
1
Lighting
1
Powertrain
1
Structure
1
Visibility and wipers
1
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

23 recall campaigns cover the 2010 Freightliner Cascadia

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2010 Freightliner Cascadia
CampaignFiledSubjectComponentVehiclesRemedy
20V-214Apr 14, 2020Rear reflective tape may be partially covered by the mudflap hanger bracket, which may reduce the vehicle's visibility to other drivers on the roadLighting63,175Inspection
17V-810Dec 15, 2017These vehicles are equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers that may become clogged, preventing the…Equipment24,860Part replacement
17V-761Nov 27, 2017After hard brake applications, the brake light pressure switch may not activate the brake lights with a light application of the brake pedalLighting438,255Repair or modification
15V-127Mar 4, 2015Water may leak into the Signal-detection and Activation Module (SAM) Chassis causing corrosion which may result in electrical shorts or possible…Electrical system45,036Part replacement
14V-080Feb 21, 2014Condensation in the intake manifold may freeze during cold weather conditions and interfere with the proper operation of the intake manifold…Engine and cooling3,258Software update
12V-405Aug 16, 2012Air tank mounting brackets may develop cracks which can lead to the air tank brackets separating from the frame railEquipment1,663Part replacement
12V-074Feb 28, 2012Pump to rail high pressure fuel line support system used on these engines is sensitive to assembly torque and may be damaged during service workEngine and cooling103,437Part replacement
11V-514Oct 13, 2011Lower pinion bearing may corrode and failSteering9,689Part replacement
11V-465Sep 8, 2011Under certain road and driving conditions, vehicle body roll and road inclination characteristics may adversely affect the slip angle calculation…Stability and traction control4,444Software update
11V-330Jun 21, 2011Bolt attaching a rubber isolator to a support bracket may become loose and back out, potentially contacting an un-fused starter cable and creating…Electrical system48,170Repair or modification
11V-287May 18, 2011Crack may result in a diesel fuel leakFuel system268Repair or modification
11V-146Mar 3, 2011Intake air grid heater may short circuit and fail due to excessive internal temperaturesEngine and cooling2,073Repair or modification
11V-109Feb 23, 2011Rear suspension may fracture through the center bolt hole after vehicle assemblySuspension4,977Part replacement
10V-341Jul 27, 2010Intake air grid heater may short circuit and fail due to excessive internal temperaturesEngine and cooling5,743Repair or modification
10V-339Jul 27, 2010Over time the barrel of the bosch high pressure fuel pump element used on specific dd13/dd15 engines may develop a crack due to hydrogen induced…Fuel system13,410Repair or modification
10V-189May 7, 2010Should the fuel filter become restricted, the low pressure fuel flange may develop a crack resulting in a fuel leakFuel system30,704Part replacement
10V-102Mar 16, 2010Daimler trucks has notified nhtsa of a defect in certain model year 2008 through 2010 cascadia equipped with lifeguard rolltek advanced occupant…Electrical system490Repair or modification
10V-053Feb 23, 2010Restraining washer locking tabs may not have been seated into the pitman arm retainer notches during assemblySteering220Repair or modification
09V-428Nov 2, 2009Increased internal grid heater resistance caused by improperly tightened screws may melt the solder on the grid heater circuit board leading to a…Engine and cooling1,726Software update
09V-400Oct 8, 2009Increased internal grid heater resistance caused by improperly tightened screws may melt the solder on the grid heater circuit board leading to a…Engine and cooling18,067Software update
09V-391Oct 6, 2009Plastic lines may experience leaks due to fatigue cracks caused by stress and vibration combined with high internal pressureFuel system10,185Repair or modification
09V-357Sep 16, 2009Under certain condition, the left hand inner tie rod end may loosen over time and if not corrected, potentially separate from the steering rackSteering8,882Repair or modification
09V-220Jun 12, 2009Rubber diaphragm inside the qrv may experience delamination resulting in significant levels of air pressure leakage past and/or through the…Brakes1,460Repair or modification
Source: NHTSA ODI recalls file.
Owner complaints

What owners reported about the 2010 Freightliner Cascadia

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

12 complaints on file, page 1 of 1.

  1. Filed Jun 29, 2018Failure Jun 26, 2018700,000 milesRomeoville, ILElectrical system, BodyFire

    ON 06/26/2018 I WAS DRIVING IN CHICAGO ON SOUTH WESTERN AVE IT WAS RAININIG THAT NIGHT I PULLED OVER BECAUSE MY 2012 CASCADIA WAS ASKING FOR A REGEN OF THE DEF SYSTEM .. I PULLED OVER IN A SAFE AREA AND STARTED THE REGEN PROCESS. ABOUT 10 MIN IN TO THE REGEN PROCESS ON THE LOWER DRIVER SIDE DASH AREA HEAVY SMOKE AND THE SMELL OF BURNING WIRE WAS NOTICED A FIRE BROKE OUT AT THE FUSE BOX LOCATED ON THE LOWER DRIVER SIDE IT WAS DETERMINED BY INSURANCE COMPANY THAT THESE 2012 CASCADIAS ARE KNOWN FOR LEAKS IN THE CAB AREA CAUSING THE MOISTURE OR WATER TO LEAK IN AND INTERACT OR MAKE CONTACT WITH FUSE BOX AREA CAUSING A FIRE ...

    NHTSA complaint 11104628
  2. Filed Apr 12, 2018Failure Apr 9, 20181,000,000 milesDeerborn, MISteering

    TL* THE CONTACT OWNS A 2010 FREIGHTLINER CASCADIA. UPON STARTING THE VEHICLE, THE STEERING WHEEL WAS UNABLE TO BE TURNED TO THE LEFT OR RIGHT AND THERE WAS POWER STEERING FLUID ON THE PAVEMENT. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE RACK AND PINION FAILED AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE CONTACT ALSO STATED THAT THE VEHICLE HAD BEEN PREVIOUSLY REPAIRED FOUR TIMES FOR THE SAME FAILURE BY THE SAME INDEPENDENT MECHANIC. A FREIGHTLINER DEALER WAS NOT CONTACTED FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 1,000,000.

    NHTSA complaint 11084800
  3. Filed Sep 7, 2016Failure Sep 4, 20164,081 milesDoral, FLElectrical system, Interior lighting, Windshield

    TL* THE CONTACT OWNS A 2010 FREIGHTLINER CASCADIA. THE CONTACT STATED THAT THE INTERIOR AND INSTRUMENTAL PANEL LIGHTING FAILED INTERMITTENTLY. THE DEALER DIAGNOSED THAT WATER PENETRATED THROUGH THE WINDSHIELD AND CAUSED THE SAMCAP MODULE TO FAIL. THE MODULE WAS NOT REPLACED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 4,081.

    NHTSA complaint 10904288
  4. Filed Dec 21, 2015Failure Dec 1, 2015Boca Raton, FLEngine, Fuel/propulsion system, Steering

    DPF SYSTEM FRECUENTY REGENERATION ( EVERY DAY AND TAKE 2 HOURS TO CLEAR)AND OIL PUMP PROBLEMS WHEN STOP AT RED LIGHTS ALSO BAD STEER PLOBLEMS BAD KING PINTS

    NHTSA complaint 10811608
  5. Filed Aug 12, 2015Failure Aug 6, 2015600,000 milesMemphis, TNElectrical system

    TL* THE CONTACT OWNS A 2010 FREIGHTLINER CASCADIA. THE CONTACT STATED THAT WHILE DRIVING AT 70 MPH, ALL THE WARNING LIGHTS ON THE INSTRUMENT PANEL ILLUMINATED. THE VEHICLE WAS MERGED TO THE SIDE OF THE ROAD, WHERE THE VEHICLE WAS TURNED OFF AND RESTARTED. THE CONTACT STATED THAT WHEN THE VEHICLE WAS RESTARTED ALL OF THE WARNING LIGHTS WENT AWAY, BUT AFTER DRIVING FOR SEVERAL MINUTES THE WARNING LIGHTS BECAME ILLUMINATED AGAIN. THE VEHICLE WAS TAKEN FOR DIAGNOSTIC TESTING. THE CONTACT WAS INFORMED THAT THE SIGNAL DETECTION AND ACTIVATION MODULE HAD MALFUNCTIONED DUE TO WATER GETTING INTO CONTACT WITH THE ELECTRICAL COMPONENTS. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V127000 (ELECTRICAL SYSTEM). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 600,000.

    NHTSA complaint 10748067
  6. Filed Aug 10, 2015Failure May 26, 2015600,000 milesWest Port, TNEngine, Fuel/propulsion system

    TL* THE CONTACT OWNS A 2010 FREIGHTLINER CASCADIA. THE CONTACT STATED THAT WHILE IN PARK, THE VEHICLE FAILED TO START. IN ADDITION, THE STABILITY CONTROL, CHECK ENGINE, FUEL AND OIL PRESSURE WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 600,000.

    NHTSA complaint 10747557
  7. Filed Feb 8, 2013Failure Feb 7, 2013438,000 milesMapleton, NDPower train

    TL* THE CONTACT OWNS A 2010 FREIGHLINER CASCADIA. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE VEHICLE SHOOK VIOLENTLY AND A LOUD NOISE WAS HEARD. THE CONTACT STATED THAT AFTER INSPECTING THE VEHICLE, HE NOTICED THAT THE TRANSMISSION HAD DETACHED FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 438,000.

    NHTSA complaint 10496862
  8. Filed Dec 9, 2011Failure Nov 13, 2011180,000 milesPleasant GAP, PARack and pinionCrash1 killed

    TL* THE CONTACT OWNS A 2010 FREIGHTLINER CL125. THE CONTACT STATED THAT THE DRIVER WAS DRIVING APPROXIMATELY 45 MPH, WHEN THE TRUCK SUDDENLY ROLLED OVER WITHOUT ANY WARNING. THE DRIVER PASSED AWAY DUE TO THE CRASH. THE POLICE WERE NOTIFIED AND A REPORT WAS AVAILABLE. THE TRUCK WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE CONTACT EXAMINED THE TRUCK AND STATED THAT THE RACK AND PINION WAS FRACTURED. THE CONTACT WAS NOT SURE IF THE FRACTURED RACK AND PINION WAS THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED AND THEY ADVISED THE CONTACT NOT TO TOUCH THE VEHICLE UNTIL AN INVESTIGATOR WAS SENT. THE FAILURE MILEAGE WAS APPROXMATELY 180,000. ...UPDATE 01/20/12 *BF

    NHTSA complaint 10439180
  9. Filed Oct 5, 2011Failure Aug 17, 2011170,333 milesHoricon, WIRack and pinion

    TL* THE CONTACT OWNS A 2010 FREIGHTLINER CASCADIA. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DETECTED THAT THE RACK AND PINION STEERING WAS FAULTY. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE FAILURE MILEAGE WAS 170,333. UPDATED 11/16/11*LJ THE CONSUMER REFERENCED RECALL # 09V357000. UPDATED 02/27/12

    NHTSA complaint 10428748
  10. Filed Feb 14, 2011Failure Feb 12, 2011207,780 milesAthens, GAElectronic stability control (esc)

    I HAVE BEEN DRIVING A 2010 FREIGHTLINER CASCADIA TRUCK EQUIPPED WITH A SO-CALLED HARD BRAKING DETECTION SYSTEM. I AM ENGINEER MYSELF AND, AFTER A WHOLE YEAR I CAME TO A CLEAR CONCLUSION THAT THE SYSTEM DOESN'T WORK ON ROAD WITH POOR CONDITIONS LIKE BUMPY OR SLIPPERY. THE REAL PROBLEM IS THAT TRUCK DRIVERS TAKE THE BLAME FROM THEIR COMPANY FOR THIS AND IT IS RISKY. TRUCK DRIVING IS BY ITSELF IS VERY STRESSFUL, AND IT BECOME A REAL HAZARD WHEN THEY DON'T WANT TO HIT THE BRAKE BECAUSE OF A HARD BRAKING SYSTEM THAT PUT THEM INTO TROUBLE WITH THEIR BOSS. AS RESULT WE WILL HAVE CRASHES THAT COULD BE AVOIDED. WHAT I HAVE NOTICED IS THAT WHEN YOU TRY TO SLOW DOWN ON BUMPY OR SLIPPERY ROAD THE ABS SYSTEM GETS ACTUATED, THE IT RECORDS A HARD BRAKING EVENT, WHICH IS WRONG. THE SYSTEM NEEDS BETTER JUDGMENT WITH POOR ROAD CONDITIONS. I PERSONALLY THINK THAT IT WILL NEED MORE SENSORS AND A SOFTWARE TO RESOLVE THE ISSUE HERE. IF THE SYSTEM WAS NOT AIMED AT SCARING DRIVERS I THINK IT SHOULD BE CORRECTED BEFORE IT KILLS MANY AMERICANS. I PERSONALLY KNOW SAFE DRIVERS WITH MILLION MILE ACCIDENT FREE WHO REQUESTED TO HAVE THEIR TRUCK SWITCHED FOR THIS PROBLEM AND I AM SURE A SURVEY AMONG DRIVERS WILL CONFIRM MY CONCLUSIONS. THANK YOU. *TR

    NHTSA complaint 10382544
  11. Filed Apr 27, 2010Failure Nov 20, 200940,000 milesTopanga, CAFuel system, Diesel

    TL* THE CONTACT OWNS A 2010 FREIGHTLINER CASCADIA. THE CONTACT STATED THE FUEL LEVEL INDICATOR WAS READING INACCURATE FUEL LEVELS. THE REPAIRS WERE MADE TWICE BEFORE TO THE SENDING UNIT AND THIS WAS THE THIRD FAILURE OF THE FUEL LEVEL INDICATOR. THE INITIAL FAILURE MILEAGE WAS 40,000 AND THE CURRENT WAS 142,000.

    NHTSA complaint 10327704
  12. Filed Mar 12, 2010Failure Jan 1, 1901Kissimmee, FLElectrical system

    2010 FREIGHTLINER CASCADIA. CONSUMER STATES VEHICLE IS UNSAFE TO DRIVE DUE TO ELECTRICAL MALFUNCTIONS, CAUSING SUDDEN, UNEXPECTED LOSS OF POWER, OR LOSS OF USE OF WIPERS. TGW

    NHTSA complaint 10318610
Source: NHTSA ODI complaints file.
Investigations

4 NHTSA investigations on file

  • RQ20001 Recall query, Electrical system
    SAM Cab Water Intrusion
    Opened Aug 31, 2020, closed Jun 26, 2025
  • AQ18002 Audit query, Lighting
    Daimler Trucks North America Recalls
    Opened Apr 23, 2018, closed Jul 11, 2024
  • PE12018 Preliminary evaluation, Brakes
    Air Brake Reservoir Bracket Fracture
    Opened Jun 25, 2012, closed Sep 20, 2012 · led to a recall
  • PE09040 Preliminary evaluation, Steering
    RACK AND PINION FAILURE
    Opened Aug 31, 2009, closed Nov 19, 2009 · led to a recall
Source: NHTSA ODI investigations file.
Service bulletins

763 manufacturer communications cover this model year

Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.

  • 54302 Mar 5, 2019 · Service Bulletin/Repair Instructions
    ABS Light illuminating in the ICU.
  • 8V491 Feb 1, 2019 · Service Bulletin/Repair Instructions
    ICUC Bulb check function.
  • SB83-137 Mar 2, 2022 · Service Bulletin/Repair Instructions
    Revised Freightliner Service Bulletin for ParkSmart Eberspaecher Auxiliary Heater Service. This bulletin replaces the version dated May 2015. The note in General Information has been revised to include New Cascadia. Espar information has been changed to ref…
  • SB88-042 Jan 3, 2022 · Service Bulletin/Repair Instructions
    Revised Freightliner Service Bulletin for Hood-Mounted Splash Shield Rivet Replacement. Minor note: added an update of document previously submitted. The related VMRS codes are added
  • P3SALESCABEND Jun 14, 2021 · Service Bulletin/Repair Instructions
    End of Production for the Freightliner P3 Cascadia Sales Cabs. Due to low production volumes, DTNA will be discontinuing the production of the Freightliner Cascadia P3 Sales Cabs.
  • SS3672 Jul 10, 2017 · Service Bulletin/Repair Instructions
    SAM Cab & SAM Chassis Wall Charts
  • SS3704 Jul 14, 2017 · Service Bulletin/Repair Instructions
    Cascadia Fault codes 6.0
  • SS469076 Jan 4, 2017 · Service Bulletin/Repair Instructions
    Odometer racks up mileage when the vehicle is stationary - Cascadia
  • SS1023069 Sep 25, 2017 · Service Bulletin/Repair Instructions
    Cascadia - Engine Will Not Crank (No Starter Output from SAM Cab)
  • SS1032974 Jul 11, 2017 · Service Bulletin/Repair Instructions
    SS 1032974 High Oil Pressure on 2017 DTNA Vehicles Instrument Cluster Display
  • SS469068 Dec 10, 2018 · Service Bulletin/Repair Instructions
    SS 469068 Cascadia SAM Cab, SAM Chassis, MSF and CGW Hardware Compatibility
  • SS1033047 Mar 30, 2017 · Service Bulletin/Repair Instructions
    Service Solution SS 1033047 M2 Battery Drain Problem – Mismatched I...
  • SS1033121 Sep 21, 2018 · Service Bulletin/Repair Instructions
    SS 1033121 Adding a Fan Override Switch (Legacy Cascadia)
  • SS1033094 May 12, 2017 · Service Bulletin/Repair Instructions
    Service Solution SS 1033094 KUS Float Tube Fuel Level Sensor Inform...
  • SS1033638 Jun 28, 2018 · Service Bulletin/Repair Instructions
    SS 1033638 - Power Window Express Down Module Discontinued
  • FAB158 Jul 1, 2014 · Service Bulletin/Repair Instructions
    Freightliner Action Bulletin FAB158 Cummins Eaton SmartAdvantage
  • FAB154 Feb 1, 2014 · Service Bulletin/Repair Instructions
    Freightliner Action Bulletin FAB154 New options for Cascadia
  • FAB153 Dec 1, 2013 · Service Bulletin/Repair Instructions
    Freightliner Action Bulletin FAB153 New Harness Highway for Cascadia
  • FAB146 Aug 1, 2013 · Service Bulletin/Repair Instructions
    Freightliner Action Bulletin FAB146 Cascadia LED headlights
  • FAB145 Aug 1, 2013 · Service Bulletin/Repair Instructions
    Freightliner Action Bulletin FAB145 New Cascadia Roof Fairing
  • WI21-009 Apr 19, 2021 · Service Bulletin/Repair Instructions
    Warranty Information letter announcing that DTNA is increasing the Standard Diagnostic Times (SDTs) shown. The updated after treatment system (ATS) diesel exhaust fluid (DEF) pump times will be applied to repair orders opened on or after April 12, 2021.
  • WI21-008 Apr 6, 2021 · Service Bulletin/Repair Instructions
    Warranty Information Letter announcing DTNA is adjusting the Standard Repair Times (SRTs) shown. The updated times will be applied to repair orders opened on or after April 5, 2021.
  • TechTalk8071 Feb 2, 2021 · Service Bulletin/Repair Instructions
    Tech Talk continued discussion on dd15 fuel pump timing.
  • SB54-308 Feb 25, 2021 · Service Bulletin/Repair Instructions
    Freightliner Service Bulletin for Programming Chassis Electronic Control Units (ECUs) With DiagnosticLink.
  • TechTalk8071 Jan 29, 2021 · Service Bulletin/Repair Instructions
    Tech Talk discussion on dd15 fuel pump timing.
  • WI21-001 Jan 17, 2021 · Service Bulletin/Repair Instructions
    Warranty Information Letter for Detroit New Service Replacement Engine SRT Update. While validating Standard Repair Times (SRTs) for Detroit's new Gen 5 engine series, DTNA discovered an error in a pre-Gen 5 SRT for the New Service Replacement Engine Progra…
  • SB35-036 Dec 23, 2020 · Service Bulletin/Repair Instructions
    Revised Freightliner Service Bulletin for Axle Flange Gasket Replaced with O-Ring. Revision removed steps instructing removal and installation of wheels. Daimler Trucks North America has released a new axle shaft to hub rubber O-ring (part number 11-30728-…
  • WP20-018R Dec 8, 2020 · Service Bulletin/Repair Instructions
    Revised Warranty Policy Letter for Alliance/Mascot Aftermarket Warranty and Claim Filing. Revisions are in blue. With Mascot now in partnership with Detroit Reman and Alliance Parts, DTNA is pleased to announce that Mascot coverage has been added to OWL. Re…
  • WP20-018 Dec 7, 2020 · Service Bulletin/Repair Instructions
    Warranty Policy Letter for Alliance/Mascot Aftermarket Warranty and Claim Filing. With Mascot now in partnership with Detroit Reman and Alliance Parts, DTNA is pleased to announce that Mascot coverage has been added to OWL. Remanufactured Alliance/Mascot pa…
  • 18SP745 Nov 30, 2020 · Service Bulletin/Repair Instructions
    Special Publication Letter for EPA07 EPA10 Three-Filter Fuel System DD15 DD16 Severe Duty High Pressure Fuel Rail Feed Lines Service Kit
  • 18SP744 Nov 30, 2020 · Service Bulletin/Repair Instructions
    Special Publication letter for Two-Filter Fuel System KM59 GEN1 DD15 DD16 Severe Duty High Pressure Fuel Rail Feed Lines Service Kit.
  • 20TS-09 Dec 6, 2020 · Service Bulletin/Repair Instructions
    Technical Service Letter for SPN 3711 FMI 31 on GHG17 DD15 Trucks.
  • SB54-278 Oct 27, 2020 · Service Bulletin/Repair Instructions
    Updated Freightliner Service Bulletin for Powernet Troubleshooting Guide - Batteries, Path, Alternator, and Starter. This bulletin replaces the version dated 5/31/2017. Information is added about the BCT-460DTNA PowerNet Assessment Tool. When troubleshootin…
  • SB35-036 Oct 7, 2020 · Service Bulletin/Repair Instructions
    Freightliner Service Bulletin for Axle Flange Gasket Replaced with O-Ring. Daimler Trucks North America has released a new axle shaft to hub rubber O-ring (part number 11-30728-000) as a replacement for the paper gasket (part number 11-14418-000). The new O…
  • TechTalk7679 Sep 15, 2020 · Service Bulletin/Repair Instructions
    Tech Talk discussion on repair verification for codes like 'low air flow' when a trailer is not available.
  • TechTalk4725 Sep 22, 2020 · Service Bulletin/Repair Instructions
    Tech Talk discussion about power steering fluid.
  • D20M9 Sep 1, 2020 · Service Bulletin/Repair Instructions
    Detroit Diesel Field Service Campaign for Engine Emission Label Replacement. Certain DETROIT heavy-duty engines installed in various applications will require reprogramming and engine emission label replacement.
  • 20CSA-15 Aug 31, 2020 · Service Bulletin/Repair Instructions
    Customer Service Announcement for Release of DiagnosticLink 8.12 Service Pack 2. On Thursday, September 3, 2020, Service Pack (SP) 2 for DiagnosticLink 8.12 Standard and Professional will be made available to download from the Detroit Diesel server.
  • SS1034761 Aug 25, 2020 · Service Bulletin/Repair Instructions
    Service Solution for P3 - CEL On and Engine de-rate due to ATD Chassis Harness Circuit 532M5+ at DEF Heater Supply location is shorted. Harness part number A66-03217-002 has been reported experiencing failures due to damages to 532M5+ circuit shorting /or …
  • 20TS-05 Jul 27, 2020 · Service Bulletin/Repair Instructions
    Technical Service Letter for EPA10, GHG14, GHG17 Diesel Particulate Filter (DPF) Compatibility. Note: This document supersedes 14 TS-25 and 15 TS-8. Detroit Diesel has determined that some, Diesel Particulate Filters (DPFs) are compatible in pairs and or ca…
  • SB60-171 Jul 10, 2020 · Service Bulletin/Repair Instructions
    Service Bulletin for Guidelines for Cleaning and Disinfecting Cab Surfaces. The following guidelines are for cleaning and disinfecting commonly touched surfaces on the inside and outside of a vehicle. For best results, follow cleaning and disinfecting proce…
  • SB31-044 Jul 23, 2020 · Service Bulletin/Repair Instructions
    Service Bulletin for Reflective Tape Installation. If a truck tractor is ordered without mudflaps and/or mudflap support brackets, the rear reflective tape applied to the mudflaps or mudflap brackets during production is delivered loose with the vehicle. FM…
  • TS1033014 Mar 9, 2017 · Service Bulletin/Repair Instructions
    Training Solutions for Fuel Leak Found at High Pressure Fuel Pump Weep Hole for Heavy Duty DD Engines. Occasionally we see trucks come in with fuel leaking from the high pressure fuel pump weep hole. This is NOT a defect in the pump and further diagnostics …
  • SB42-078 Jul 30, 2020 · Service Bulletin/Repair Instructions
    Freightliner Service Bulletin for Meritor Steer Axle Drum Brake Squeal. Some Cascadia and New Cascadia vehicles equipped with Meritor steer axle drum brakes with a front axle rating less than 13,300 lb (6038 kg) have experienced brake squealing noise when t…
  • SB31-043 Jul 28, 2020 · Service Bulletin/Repair Instructions
    Freightliner Service Bulletin for Non-Airliner Rear Suspension Crossmember Fastener Change. With the start of production on March 2, 2020, the fasteners used to assemble the non-Airliner rear suspension (bogie) crossmember have changed. The rear suspension …
  • SB31-041 Jun 29, 2020 · Service Bulletin/Repair Instructions
    Service Bulletin for Chassis Side-Fairing Kickplate Magnet Replacement. On Freightliner Cascadia and New Cascadia vehicles manufactured before May 20, 2019, and equipped with side-fairings, the magnets that hold the kickplate closed may corrode and prevent …
  • SB60-158 Apr 29, 2020 · Service Bulletin/Repair Instructions
    Service Bulletin for Marker Light Gasket Leaks, Cascadia. This bulletin replaces the version dated June 17, 2019. A procedure has been added for inspection, repair, and replacement of damaged or spun rivet nuts.
  • WI20-008 Apr 27, 2020 · Service Bulletin/Repair Instructions
    Warranty Information Letter for Warranty Training Online. DTNA is pleased to announce the release of new Warranty-related training videos. The videos provide Warranty content in short instructional videos that are available on demand through the AftermarkeT…
  • WP20-007 Apr 23, 2020 · Service Bulletin/Repair Instructions
    Warranty Policy Letter for Chassis Progressive Damage Policy Change. Effective for repair orders opened on or after April 27, 2020, if an Authorized Service Location installed a part which later has a warrantable failure, progressive damage and labor may be…
  • WP20-006 Apr 23, 2020 · Service Bulletin/Repair Instructions
    Warranty Policy Letter for Handling for Authorized Service Location Part Transfers. To promote 24-hour throughput and maximum efficiency, DTNA is adjusting multiple handling policies: Launching a new handling allowance for parts ordered from another Author…
  • WP20-005 Apr 22, 2020 · Service Bulletin/Repair Instructions
    Warranty Policy Letter for Handling Change: Over the Counter Aftermarket Parts Replacement Program. DTNA is pleased to announce that handling will increase to 33% for Misc. Replacement Part type claims filed under the Over the Counter (OTC) Aftermarket Part…
  • WI20-004 Apr 21, 2020 · Service Bulletin/Repair Instructions
    Warranty Information Letter for Warranty Long Block Program Change. The Detroit Reman Long Block Program has expanded. The expansion reduces complexity in ordering reman engines and promotes stocking reman engines to meet uptime commitments.
  • SB60-167 Apr 21, 2020 · Service Bulletin/Repair Instructions
    Service Bulletin for Draining Water Trapped in the Upper A-Pillar. A water leak in the seams between the cab roof and cab side wall or back wall can result in water becoming trapped in the upper A-pillar area in some Cascadia and New Cascadia vehicles. This…
  • SB60-169 Apr 17, 2020 · Service Bulletin/Repair Instructions
    Service Bulletin for Replacing Windshield Gasket. Different types of cab leaks can result in water dripping from the top of the windshield, onto the dash. Replacing a windshield gasket unnecessarily may create new leak issues. Do not replace a windshield ga…
  • SB54-327 Apr 17, 2020 · Service Bulletin/Repair Instructions
    Service Bulletin for Lengthening the Backup Light Harness. Though the backup light harness is long enough to connect to the backup light switch, it may be short enough that the wire seals in the connector can be stressed. Moisture entering through the seals…
  • 02.2020 Campaign Mar 4, 2020 · Service Bulletin/Repair Instructions
    Open recall and Field service Campaigns report send out to Dealers, General Managers, Service managers and warranty managers
  • 20TS-01 Jan 21, 2020 · Service Bulletin/Repair Instructions
    Technical Service Letter for DDC Series 60 engines concerning Series 60 Cylinder Head Resurfacing/Finish. Detroit Diesel does not recommend third party resurfacing of Series 60 cylinder heads (outside of Detroit and Detroit Reman).
  • SS1034068 Jan 17, 2020 · Service Bulletin/Repair Instructions
    Service Solution for Meritor Wabco OnGuard Radar Service Alignment. If the radar sensor needs to be aligned, the radar sensor mounting system has become damaged or has loosened, or new radar sensor software has been installed, a Radar Sensor Service Alignme…
  • SS1034598 Jan 2, 2020 · Service Bulletin/Repair Instructions
    Service Solution for Legacy Cascadia, where trailer turn signals or 4-way flashers used in applications with high duty cycles, the left and right turn signals may experience shortened relay life.
  • SB54-239 Nov 19, 2019 · Service Bulletin/Repair Instructions
    Service Bulletin for Cascadia Cabin CAN ECU Compatibility. Compatible software levels are required for the proper operation of the vehicle.
Source: NHTSA manufacturer communications files.