Heavy truck, diesel, 6x4, built in Mexico. Owner complaints on file from Nov 16, 2016 to Feb 16, 2025.
Owner complaints about this model year, by the year they were filed with NHTSA.
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 23V-073 | Feb 10, 2023 | Brake modulator valves on the front axle may corrode and cause the vehicle to pull to the affected side during braking initiated by Electronic… | Stability and traction control | 70,167 | Software update |
| 22V-817 | Nov 1, 2022 | Brake modulator valves on the front axle may corrode and cause the vehicle to pull to the affected side during an Adaptive Cruise Control (ACC)… | Driver assistance | 219,390 | Software update |
| 20V-567 | Feb 16, 2022 | Brake lights may remain illuminated after the brake pedal has been released | Lighting | 128,451 | Part replacement |
| 21V-357 | May 14, 2021 | Halogen headlight bulb may dislodge during replacement and contact other vehicle components, possibly causing them to melt | Lighting | 72,510 | Repair or modification |
| 20V-390 | Jul 2, 2020 | Single brake modulator valve may be affected by chemical corrosion which can slow down the release timing and cause the brakes to pull to the… | Brakes | 164,326 | Part replacement |
| 20V-214 | Apr 14, 2020 | Rear reflective tape may be partially covered by the mudflap hanger bracket, which may reduce the vehicle's visibility to other drivers on the road | Lighting | 63,175 | Inspection |
| 19V-370 | May 14, 2019 | Vehicles may have an insufficient service brake air reservoir capacity | Brakes | 741 | Not stated |
| 18V-913 | Dec 19, 2018 | Affected vehicles may have loose steering and tie rod arm bolts | Steering | 501 | Repair or modification |
| 18V-742 | Oct 19, 2018 | Brakes lights on these vehicles may remain activated after the brake pedal is released | Lighting | 6,326 | Part replacement |
| 18V-581 | Aug 30, 2018 | In certain driving conditions, such as on a long down-hill grade, the fuel line may burst if the fuel pump cooling circuit screen becomes restricted | Engine and cooling | 4,500 | Part replacement |
| 18V-491 | Jul 20, 2018 | Instrument Cluster Unit (ICU) may not perform the required bulb checks for the Anti-lock Brake System (ABS) or Electronic Stability Control (ESC)… | Electrical system | 43,584 | Software update |
| 18V-353 | May 29, 2018 | Brake caliper mounting bolts on these vehicles may be insufficiently tightened, allowing the bolts to loosen | Brakes | 8,741 | Repair or modification |
| 17V-810 | Dec 15, 2017 | These vehicles are equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers that may become clogged, preventing the… | Equipment | 24,860 | Part replacement |
| 17V-761 | Nov 27, 2017 | After hard brake applications, the brake light pressure switch may not activate the brake lights with a light application of the brake pedal | Lighting | 438,255 | Repair or modification |
| 17V-629 | Oct 6, 2017 | Upper steering pinch bolt may not have been properly tightened, possibly causing a loss of mechanical connection between the steering wheel and…Do not drive | Steering | 138 | Repair or modification |
| 17V-315 | May 11, 2017 | During the hardening process, the axle assembly output shaft may have been made brittle, possibly resulting in the output shaft fracturing while… | Powertrain | 698 | Part replacement |
| 16V-824 | Nov 15, 2016 | Tires on the affected vehicles may have cured improperly, possibly resulting in a partial tread separation | Tires | 863 | Part replacement |
| 16V-656 | Sep 13, 2016 | Affected vehicles have a Power Distribution Module (PDM) that is mounted near the CNG fuel tank | Electrical system | 1,039 | Repair or modification |
| 16V-634 | Aug 31, 2016 | These vehicles specify a front axle weight limit that may be greater than that of the hub capacity | Powertrain | 156 | Part replacement |
| 16V-416 | Jun 9, 2016 | These ECM's may experience an internal electrical short that can cause a fuse to blow, resulting in an unexpected engine stall without the ability… | Engine and cooling | 268 | Software update |
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
9 complaints on file, page 1 of 1.
KNOWN - TAKE OVER OF SLOW LANE FROM PASSING LANE ON FREEWAY RESULTING IN UN LAWFUL TAKE OVER OF SLOW LANE PLEASE ADVISE OF ALL SYSTEMS WORKING PROPERLY ON VIN DESIGNATED THANK YOU
NHTSA complaint 11643045TL* THE CONTACT OWNS A 2017 FREIGHTLINER CASCADIA. THE CONTACT STATED WHILE DRIVING AT 40 MPH, THE VEHICLE BRAKED WITHOUT WARNING. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT SUSTAINED A PINCHED NERVE IN NECK. THE CONTACT DOES NOT KNOW IF THE VEHICLE WAS TAKEN TO LOCAL DEALER OR IF IT HAD BEEN REPAIRED. THE CONTACT DOES NOT KNOW IF MANUFACTURER WAS INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 271,455. THE VIN WAS NOT AVAILABLE.
NHTSA complaint 11415300[XXX], FORMER EMPLOYEE OF AUTOBAHN, OVERSEEING 8 DRIVER TRUCKS HAD ALL TRUCKS REQUIRE POWER STEERING BOXES DUE TO A LOSS OF ASSIST. HER TESTIMONY WILL BE ADDED AS AN ATTACHMENT SINCE IT IS LONGER THAN THE ALOTTED 2200 CHARACTERS *TT*JB ('PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).')*JB
NHTSA complaint 11244671TL* THE CONTACT DROVE A 2017 FREIGHTLINER CASCADIA. THE CONTACT STATED THAT THE VEHICLE HAD A CRASH MITIGATION SYSTEM INSTALLED BY A COMPANY CALLED WABCO. THE SYSTEM WAS A RADAR-BASED SYSTEM SET TO APPLY THE BRAKES AUTOMATICALLY TO AVOID COLLISIONS. WITHIN THE PAST FEW MONTHS, THERE WERE SOME SOFTWARE UPDATES AND THE SYSTEM WAS PICKING UP OTHER OBJECTS, SUCH AS OVERHEAD SIGNS THAT COULD CAUSE THE AUTO BRAKE SYSTEM TO ACTIVATE UNNECESSARILY. THE CONTACT'S VEHICLE WAS TESTED BY THE WABCO MANUFACTURER WHO STATED THAT THE SYSTEM WAS WORKING NORMALLY. THE CONTACT STATED THAT THERE WERE THREE INCIDENCES WHEN THE AUTOMATIC BRAKING ENGAGED WHEN THE CONTACT'S VEHICLE PICKED UP ROAD SIGNS 20 FEET ABOVE THE HIGHWAY INSTEAD OF VEHICLES. THE CONTACT STATED THAT THE FAILURE OCCURRED WITH OTHER DRIVERS NATIONWIDE. THE DEALER WAS NOT CONTACTED. THE CONTACT REFUSED TO DRIVE THE VEHICLE UNTIL THE FAILURE WAS REMEDIED. THE CONTACT WAS AN EMPLOYEE OF RIDER INTEGRATED LOGISTICS, WHO OWNED THE VEHICLE. THE FAILURE MILEAGE WAS 240,000. THE VIN WAS UNKNOWN.
NHTSA complaint 11210401I WORKED FOR A TRANSPORT FLEET THAT HAD NUMEROUS POWER STEERING GEARBOX ISSUES ON 2017 FREIGHTLINER CASCADIA'S. DURING MY TENURE THERE I OVERSAW 8 TRUCKS THAT HAD STEERING BOX REPLACEMENTS DUE TO EITHER STEERING PULL OR LACK OF POWER ASSIST. I DIAGNOSED ANOTHER 5 UNITS AT THE MAIN OFFICE IN ROMULUS, MICHIGAN THAT NEEDED POWER STEERING BOXES. I HAVE ALSO WORKED CLOSELY WITH A FREIGHTLINER DEALER TO DETERMINE THE BOXES WERE FAILING DUE TO INCREASED HEAT BUILDUP, INTERNAL BEARING FAILURE AND FLUID DEGRADATION. I NOTED IN THE COMPLAINT OF 13 OCCURRENCES. THIS NUMBER WAS THE 8 REPLACED BOXES AND THE OTHER 5 I INSPECTED. THESE TRUCKS DEVELOPED STEERING PROBLEMS BETWEEN MAY 2018 THROUGH SEPTEMBER 2018
NHTSA complaint 11195150WHEN USING WIPERS THEY WILL QUIT WORKING PERIODICALLY I CAN SWITCH TO HIGH SPEED OR TO INTERMITTENT AND THEY WILL WORK I CAN ALSO PUSH THE WASHER FLUID BUTTON IN REAL QUICK AND THEY WILL START WORKING AGAIN THEY MAY WORK FOR A FEW SECONDS AND QUIT AGAIN AND THEY MAY WORK A FEW MINUTES AND QUIT AGAIN. FREIGHTLINER IN KINGSPORT TN CHECKED IT OUT ON A DRY DAY AND SAID NOTHING WRONG I THINK IT'S A PROBLEM WHEN IT'S RAINING SOMETHING IS GETTING WET AND STOPPING A COMPLETE CONNECTION THIS IS A MAJOR PROBLEM IN A 80 THOUSAND POUND VEHICLE TO NOT BE ABLE TO SEE WHEN RAINING
NHTSA complaint 11141519WAS DRIVING ON INTERSTATE AND BEGIN TO SMELL FUEL SO PULLED OVER AND FUEL WAS LEAKING FROM HIGH PRESSURE LINE GOING TO PUMP
NHTSA complaint 11073329THIS COMPLAINT PERTAINS TO ADAPTIVE CRUISE CONTROL (ACC), FORWARD CRASH AVOIDANCE (FCA) AND LANE DEPARTURE WARNING SYSTEMS (LDWS). I HAVE BEEN DRIVING THIS SPECIFIC VEHICLE BUT IT WILL PERTAIN TO ALL VEHICLES WITH THESE SYSTEMS. THE ACC AND FCAS BECAUSE OF ITS STRAIGHT LINE OF SIGHT IS MISINTERPRETING THE DATA ON APPROACH TO BRIDGES, OVERPASSES AND OVERHEAD SIGNS AND WILL INITIATE A HARD BRAKING EVENT ON THE INTERSTATE WHEN NO BRAKING IS REQUIRED CAUSING THE POTENTIAL TO LOSE CONTROL AND FOR A FOLLOWING VEHICLE TO CRASH. THIS PROBLEM WOULD BE INTENSIFIED ON WET, ICY AND SNOW COVERED ROADS. I HAVE ALSO EXPERIENCED A HARD BRAKING EVENT ON INTERSTATES ON APPROACH TO A CURVE IN THE ROAD WHERE VEHICLES AHEAD WILL ALREADY BE IN THE CURVE IN ANOTHER LANE AND THE DATA IS MISINTERPRETED AS A CRASH AND BRAKES HARD BECAUSE THE OTHER VEHICLES ARE DIRECTLY IN THE LINE OF SIGHT. AGAIN, NO BRAKING WAS REQUIRED. ON APPROACH TO A VEHICLE ON THE HIGHWAY READY TO MOVE INTO ANOTHER LANE TO EXECUTE A PASSING MANEUVER THE VEHICLE IS BRAKED FORCING A LOSS IN VEHICLE MOMENTUM WHEN NO BRAKING WAS REQUIRED. IN INCLEMENT WEATHER, RAIN, SNOW, FROST AND FOG THE SENSORS BECOME UNABLE TO SEE WHICH IS THE BEST THING THAT COULD HAPPEN AND THE ONLY WAY TO DISABLE IT THAT I KNOW OF. THESE EVENTS OCCUR EVERY SINGLE DAY ON MY TRIPS. I AM A PROFESSIONAL DRIVER WITH 35 YEARS' EXPERIENCE IN COMMERCIAL VEHICLES AND 40 IN A CAR. I DRIVE 570 MILES A NIGHT. THESE TECHNOLOGIES IN THEIR CURRENT STATE HAVE NO PLACE IN VEHICLES ON THE PUBLIC HIGHWAY SYSTEMS. WITH WINTER COMING I AM VERY CONCERNED FOR MY SAFETY AND THAT OF THE MOTORING PUBLIC AND WANT A RECORD OF MY COMPLAINT ON FILE. TRUCK IS EQUIPPED WITH THE DETROIT ASSURANCE 2.0 SYSTEM.
NHTSA complaint 10926597TL* THE CONTACT OWNED A 2017 FREIGHTLINER CASCADIA. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE BEGAN TO SWERVE BACK AND FORTH VIOLENTLY. THE WHEELS SEPARATED FROM THE AXLE CAUSING THE VEHICLE TO VEER TO THE RIGHT AND THE FRONT PASSENGER SIDE WHEEL FRACTURED, BUT DID NOT DETACH FROM THE VEHICLE. THE CONTACT MENTIONED THAT THE STEERING ROD SNAPPED AND BECAME LOOSE FROM THE HUB. DURING THE INCIDENT, THE PASSENGER SIDE OF THE VEHICLE ENCOUNTERED THE ROAD AND THE REAR OF THE TRACTOR TRAILER SWERVED AND DID A U-TURN, WHICH CAUSED THE CAB TO CRASH AND LAND ON THE DRIVER SIDE AND INTO A TREE LINE. IN ADDITION, THE FRONT OF THE CAB DISINTEGRATED. THE AIR BAGS FAILED TO DEPLOY. THE DRIVER DIED ON IMPACT. THE PASSENGER SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION; HOWEVER, THE PASSENGER DIED EIGHT HOURS AFTER THE CRASH. THE VEHICLE WAS DESTROYED AND TOWED. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
NHTSA complaint 10926527Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.