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Model year

2020 Freightliner Columbia

Body and fuel not decoded. Owner complaints on file from no date to no date.

Recalls (2)Complaints (0)Investigations (0)Bulletins (26)
Recall campaigns covering this model year2124k vehicles or units across those campaigns
Owner complaints0Not enough peers on file
Severity indexNoneCrash, fire, injury or death per 100
First 24 months0Complaints in its first two years
Complaints over time

Complaints about the 2020 Freightliner Columbia by year filed

Owner complaints about this model year, by the year they were filed with NHTSA.

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Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

Complaints by component

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

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Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

2 recall campaigns cover the 2020 Freightliner Columbia

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2020 Freightliner Columbia
CampaignFiledSubjectComponentVehiclesRemedy
23V-105Feb 20, 2023Drag link taper joint may not have been tightened sufficiently and could come loose, resulting in a complete separation of the drag link from the…Steering60,604Repair or modification
20V-214Apr 14, 2020Rear reflective tape may be partially covered by the mudflap hanger bracket, which may reduce the vehicle's visibility to other drivers on the roadLighting63,175Inspection
Source: NHTSA ODI recalls file.
Look up a VIN at NHTSA
Owner complaints

What owners reported about the 2020 Freightliner Columbia

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

0 complaints on file.

    Source: NHTSA ODI complaints file.
    Investigations

    NHTSA has not opened an investigation on this model year

    Source: NHTSA ODI investigations file.
    All investigations
    Service bulletins

    26 manufacturer communications cover this model year

    Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.

    • CXA_10_25_TufTrac M12 Oct 16, 2025 · Other
      CX Advocate for TufTrac M12 Bolts (TSB-32-057-FTL)
    • TSB32-057-FTL Sep 30, 2025 · Service Bulletin/Repair Instructions
      Technical Service Bulletin for TufTrac M12 Bolts
    • ICI23-010 Mar 31, 2023 · Service Bulletin/Repair Instructions
      Important Campaign Information letter communicating that SF660 Field Service Campaign is Replaced by FL967.
    • SF660A Jan 9, 2023 · Service Bulletin/Repair Instructions
      Revised Field Service Campaign for Drag Link Tapered Joint
    • SF660 Dec 14, 2022 · Service Bulletin/Repair Instructions
      Field Service Campaign for Drag Link Tapered Joint
    • SS1032974 Jul 11, 2017 · Service Bulletin/Repair Instructions
      SS 1032974 High Oil Pressure on 2017 DTNA Vehicles Instrument Cluster Display
    • SS1033638 Jun 28, 2018 · Service Bulletin/Repair Instructions
      SS 1033638 - Power Window Express Down Module Discontinued
    • WSTCAE171-2019 Mar 5, 2019 · Service Bulletin/Repair Instructions
      Allison FuelSense 2.0
    • WI21-009 Apr 19, 2021 · Service Bulletin/Repair Instructions
      Warranty Information letter announcing that DTNA is increasing the Standard Diagnostic Times (SDTs) shown. The updated after treatment system (ATS) diesel exhaust fluid (DEF) pump times will be applied to repair orders opened on or after April 12, 2021.
    • WI21-008 Apr 6, 2021 · Service Bulletin/Repair Instructions
      Warranty Information Letter announcing DTNA is adjusting the Standard Repair Times (SRTs) shown. The updated times will be applied to repair orders opened on or after April 5, 2021.
    • SB35-036 Dec 23, 2020 · Service Bulletin/Repair Instructions
      Revised Freightliner Service Bulletin for Axle Flange Gasket Replaced with O-Ring. Revision removed steps instructing removal and installation of wheels. Daimler Trucks North America has released a new axle shaft to hub rubber O-ring (part number 11-30728-…
    • SB35-036 Oct 7, 2020 · Service Bulletin/Repair Instructions
      Freightliner Service Bulletin for Axle Flange Gasket Replaced with O-Ring. Daimler Trucks North America has released a new axle shaft to hub rubber O-ring (part number 11-30728-000) as a replacement for the paper gasket (part number 11-14418-000). The new O…
    • SB60-171 Jul 10, 2020 · Service Bulletin/Repair Instructions
      Service Bulletin for Guidelines for Cleaning and Disinfecting Cab Surfaces. The following guidelines are for cleaning and disinfecting commonly touched surfaces on the inside and outside of a vehicle. For best results, follow cleaning and disinfecting proce…
    • D20M3 Jun 25, 2020 · Service Bulletin/Repair Instructions
      Detroit Field Service campaign for DETROIT Export DD15 and DD13 Valve Lash Adjustment, Throttle Connector O-ring, and TC Air Line Spacer Installation.
    • SB54-327 Apr 17, 2020 · Service Bulletin/Repair Instructions
      Service Bulletin for Lengthening the Backup Light Harness. Though the backup light harness is long enough to connect to the backup light switch, it may be short enough that the wire seals in the connector can be stressed. Moisture entering through the seals…
    • 20CSA-04 Mar 20, 2020 · Service Bulletin/Repair Instructions
      Customer Service Announcement saying that Service Pack (SP) 3 for DiagnosticLink® 8.11 Standard and Professional will be available for download from the Detroit Diesel server.
    • WP20-002 Mar 17, 2020 · Service Bulletin/Repair Instructions
      Warranty Policy Letter explaining the Warranty Department is aligning with the frame rail repair policy, published in DTNA Workshop Manuals, which states that there are very few cases in which welding a heat-treated frame rail is allowed. Therefore, before …
    • 20CSA-03 Mar 5, 2020 · Service Bulletin/Repair Instructions
      Customer Service Announcement saying that Service Pack (SP) 2 for Diagnostic Link 8.11 Standard and Professional will be available for download from the Detroit Diesel server.
    • 20CSA-02 Jan 31, 2020 · Service Bulletin/Repair Instructions
      Customer Service Announcement reminding service locations to update their DiagnosticLink software. To maintain access to the Detroit server, all DiagnosticLink computers must be updated with the current version of DiagnosticLink software. all DiagnosticLink…
    • 20CSA-01 Jan 31, 2020 · Service Bulletin/Repair Instructions
      Customer Service Announcement for a policy change regarding Detroit Service Information Bulletins (SIBs) will now have a 60-day expiration, starting on the release day of the bulletin. The intent of a SIB is to notify the service network of a major change t…
    • SB83-119 Jan 16, 2020 · Service Bulletin/Repair Instructions
      Service Bulletin for A/C system receiver-drier replacement guidelines.
    • SB54-290 Jan 16, 2020 · Service Bulletin/Repair Instructions
      Service Bulletin on guidelines for repairing or replacing an electrical harness.
    • SB72-043 Dec 19, 2019 · Service Bulletin/Repair Instructions
      Service Bulletin revision that adds Century Class and Columbia models to the affected list for a Door Window and Regulator Retrofit.
    • SB9815 Oct 29, 2019 · Service Bulletin/Repair Instructions
      Service bulletin updating the Important Information section and adding instructions for proper visual inspection distance for paint finish standards.
    • 19CSA-16 Oct 25, 2019 · Service Bulletin/Repair Instructions
      Customer Service Announcement that eParts is being retired and that PartsPro should be used instead for Detroit Engine Parts Information.
    • 00-023 Sep 27, 2019 · Service Bulletin/Repair Instructions
      Service Bulletin on Dealer Product Report
    Source: NHTSA manufacturer communications files.
    About service bulletins