Complaints over time
Complaints about the 2016 Freightliner M2 peaked in 2018, with 1 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2016 Freightliner M2
Truck, diesel, 4x2, built in United States. Owner complaints on file from Jul 18, 2018 to Mar 13, 2019.
Recall campaigns covering this model year64,665 vehicles or units across those campaigns
Owner complaints2Close to the median 2016 truck
Severity index0.02016 trucks average 22.2
First 24 months0Complaints in its first two years
Components
50% of complaints about the 2016 Freightliner M2 name equipment
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
6 recall campaigns cover the 2016 Freightliner M2
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 19V-370 | May 14, 2019 | Vehicles may have an insufficient service brake air reservoir capacity | Brakes | 741 | Not stated |
| 19V-353 | May 9, 2019 | Depending on the specific wiring of the vehicle, these brake lights may illuminate when the brake pedal has not been pressed | Lighting | 2 | Part replacement |
| 18V-094 | Feb 5, 2018 | Rings securing the valves may corrode over time after exposure to water, causing the ring to fail and the pressure relief valve to open, reducing… | Equipment | 66 | Part replacement |
| 17V-739 | Nov 20, 2017 | Rings securing the valves may corrode over time after exposure to water, causing the ring to fail and the pressure relief valve to open, reducing… | Equipment | 298 | Repair or modification |
| 15V-679 | Oct 20, 2015 | In the affected vehicles, a locating pin in the dual steering linkage may break or fall out resulting in the momentary loss of steering or… | Steering | 358 | Repair or modification |
| 15V-343 | Jun 3, 2015 | Excessive engine crankcase pressures may cause the 90-degree elbow of the vent tube assembly to detach from the crankcase ventilation breather,… | Engine and cooling | 3,200 | Software update |
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2016 Freightliner M2
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
2 complaints on file, page 1 of 1.
- Filed Mar 13, 2019Failure Jan 9, 2019Covington, LAEquipment, Slide-in camper
DYNAMAX DX3. CONSUMER WRITES IN REGARDS TO DEFECTIVE POWER GEAR SLIDEOUT. *LD THE CONSUMER STATED THE SLIDE CAME OUT WHILE DRIVING. TWO REPAIR ATTEMPTS WERE MADE BUT, THE SLIDE CONTINUED TO COME OUT. *JS
NHTSA complaint 11185190 - Filed Jul 18, 2018Failure Nov 27, 201710,000 milesMinneapolis, MNUnknown or other
WE PURCHASED A BRAND NEW BOX TRUCK FROM I STATE TRUCK (INVER GROVE HEIGHTS, MN). THEY DOT'D THE TRUCK BEFORE WE TOOK POSSESSION OF IT. ON 11/27/17 WE WERE PULLED OVER BY A STATE TROOPER FOR A ROAD SIDE INSPECTION. WE FAILED THE INSPECTION FOR THE "REAR IMPACT GUARD." WE NOTIFIED I STATE IMMEDIATELY AND ASKED THEM TO FIX IT. THEY COULDN'T OR WOULDN'T COMPLETE THE TASK WITHIN 2 WEEKS SO WE BROUGHT IT TO ANOTHER FACILITY. I STATE SHOULD NOT SELL OR DOT TRUCKS THAT DO NOT MEET ALL DOT REQUIREMENTS. IN TRYING TO RESOLVE THIS ISSUE DIRECTLY WITH I STATE, THEY ACCUSED DELTA WASECA FOR THE ISSUE BECAUSE DELTA WASECA MANUFACTURED THE BOX AND THE LIFT GATE. IN A CONVERSATION WITH DELTA WASECA ON 6/12/18, THE DELTA WASECA REP ADMITTED THAT THEY KNOW THE DOT REQUIREMENT BUT NONE OF THEIR TRUCKS MEET IT. DELTA WASECA SHOULD NOT BE ALLOWED TO SELL OR MANUFACTURE TRUCKS THAT DO NOT MEET ALL DOT REQUIREMENTS.
NHTSA complaint 11112178
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
137 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.
- SB54-295 Feb 1, 2016 · Service Bulletin/Repair Instructions
Vehicles built in model year 2016 use a bulkhead module (BHM) with a 500k auto baud rate. If a BHM needs replacement, it must be replaced with the new BHM (A66-03086-000) with a 500k auto baud rate. - SS1032974 Jul 11, 2017 · Service Bulletin/Repair Instructions
SS 1032974 High Oil Pressure on 2017 DTNA Vehicles Instrument Cluster Display - SS1032728 Nov 28, 2017 · Service Bulletin/Repair Instructions
SS 1032728 Bulkhead Module Fault Codes 524280 thru 524286 with FMI 7 Clarification - SS1032989 Feb 9, 2017 · Service Bulletin/Repair Instructions
Service Solution SS 1032989 – BHM Fault Code Changes - SS1032998 Feb 16, 2017 · Service Bulletin/Repair Instructions
Service Solution SS 1032998 M2 mirror wind noise - SS1033094 May 12, 2017 · Service Bulletin/Repair Instructions
Service Solution SS 1033094 KUS Float Tube Fuel Level Sensor Inform... - SS1033180 Jul 25, 2017 · Service Bulletin/Repair Instructions
Service Solution SS 1033180 BHM Fault Code SPN 524251 FMI 7 - Extr... - SS1033289 Dec 12, 2017 · Service Bulletin/Repair Instructions
Service Solution SS 1033289 BHM Fault Code SPN 524249 / FMI 7 - FAB212 Feb 1, 2017 · Service Bulletin/Repair Instructions
Freightliner Action Bulletin FAB212 Aggressive Step Edge - FAB211 Feb 1, 2017 · Service Bulletin/Repair Instructions
Freightliner Action Bulletin FAB211 Mounting for Rear View Monitor - FAB162 Aug 1, 2014 · Service Bulletin/Repair Instructions
Freightliner Action Bulletin FAB162 Remote Stop Start - FAB160 Aug 1, 2014 · Service Bulletin/Repair Instructions
Freightliner Action Bulletin FAB160 Rock Guard - FAB156 Mar 1, 2014 · Service Bulletin/Repair Instructions
Freightliner Action Bulletin FAB156 M2 aux rear heat and AC - FAB155 Feb 1, 2014 · Service Bulletin/Repair Instructions
Freightliner Action Bulletin FAB155 Polished stainless steel steps - FAB152 Dec 1, 2013 · Service Bulletin/Repair Instructions
Freightliner Action Bulletin FAB152 Chassis Module Relocation - FAB150 Nov 1, 2013 · Service Bulletin/Repair Instructions
Freightliner Action Bulletin FAB150 Bumper guide lights - FAB149 Nov 1, 2013 · Service Bulletin/Repair Instructions
Freightliner Action Bulletin FAB149 heated seats - FAB148 Nov 1, 2013 · Service Bulletin/Repair Instructions
Freightliner Action Bulletin FAB148 Between rail fuel tank - FAB147 Nov 1, 2013 · Service Bulletin/Repair Instructions
Freightliner Action Bulletin FAB147 Vehicle Data Recorder and Seat Belt Display - SB4934 Feb 1, 2014 · Service Bulletin/Repair Instructions
DEF Tank Coolant Valve O-Ring Kit - TT8745 Jan 6, 2021 · Service Bulletin/Repair Instructions
Notice concerning Freightliner Service Bulletin 20-086 - 18SP730Rev Aug 7, 2019 · Service Bulletin/Repair Instructions
This service kit includes all necessary parts to replace the high pressure fuel rail feed lines, mounting bracket, P-clips and mounting hardware in the event one of these parts are loosened, removed or missing from the engine. - 0611-19 Aug 7, 2019 · Service Bulletin/Repair Instructions
Service Information Bulletin was released, to add new procedures to address diagnostics near the high pressure pump - 18SP726Rev Aug 7, 2019 · Service Bulletin/Repair Instructions
This service kit includes all necessary parts to replace the high pressure fuel rail feed lines, mounting bracket, P-clips and mounting hardware in the event one of these parts are loosened, removed or missing from the engine. - 19-008WI Aug 7, 2019 · Service Bulletin/Repair Instructions
Warranty Information Letter sent to customers regarding new refrigerator supplier for returning parts. - SF585 2 Jun 26, 2019 · Service Bulletin/Repair Instructions
Receiver/Dryer Bracket and CAC Plumbing Interference - SF585 Jun 7, 2019 · Service Bulletin/Repair Instructions
Receiver/Dryer Bracket and CAC Plumbing Interference Field Service Campaign - 18SP725Rev Aug 7, 2019 · Service Bulletin/Repair Instructions
This service kit includes all necessary parts to replace the high pressure fuel rail feed lines, mounting bracket, P-clips and mounting hardware in the event one of these parts are loosened, removed or missing from the engine. - 18TS4Rev DD Nov 30, 2018 · Service Bulletin/Repair Instructions
18TS4Rev DD Heavy Duty Platform Accessory Drive Belt - GHG17 Nov 30, 2018 · Service Bulletin/Repair Instructions
Letter to customer on Coverage Extension GHG17 After Treatment - DOC-1033743 Aug 8, 2018 · Service Bulletin/Repair Instructions
SS 1033743: M2 Parameters Disabled after Programming the BHM - SF564 Mar 1, 2018 · Service Bulletin/Repair Instructions
SF564 Newmar Motorhome Headlights - 0525-16 May 1, 2016 · Service Bulletin/Repair Instructions
FMI 3,4,5 Digital Output 2 10 Circuit - 12-022 Aug 1, 2012 · Service Bulletin/Repair Instructions
12-022-DLR Daimler Trucks Remarketing Corporation (DTR) Now Requires Pre-approval for Repairs $1,200 (USD) and Greater - 14TL-7 Apr 10, 2015 · Service Bulletin/Repair Instructions
14TL-7Rev DD Platform Flywheel Housing Runout Tool W470589032100 - 15TL6 Apr 2, 2015 · Service Bulletin/Repair Instructions
15TL6 W470589129100 ? HDEP HP Fuel Rail Test Caps - 15TS3 Apr 17, 2016 · Service Bulletin/Repair Instructions
15TS3 Detroit? Coolant Change From Nitrite Organic Acid Technology - 15TS10 Apr 14, 2015 · Service Bulletin/Repair Instructions
15TS10Rev DD Engine Platform Coolant Filter - 15CSA10 Apr 28, 2015 · Service Bulletin/Repair Instructions
15CSA10 The Detroit CSC announcing a new feature ? Ability to attach files to an existing CSC - 15CSA9 Apr 28, 2015 · Service Bulletin/Repair Instructions
15CSA9 Release of DiagnosticLink® 8.02 - 15-017 May 18, 2015 · Service Bulletin/Repair Instructions
15-017 Detroit: Updated Fuel Injector SDTs - 15-016 May 4, 2015 · Service Bulletin/Repair Instructions
15-016-DLR New Essential Tool For CPWA, CPPRA, Ltd CPPRA, & DSDWC Parties: Cadex CA-12 Battery Tester - 15-015 May 4, 2015 · Service Bulletin/Repair Instructions
15-015 Warranty Exclusions Reminder - 15-009 - Detroit Mar 16, 2015 · Service Bulletin/Repair Instructions
15-009_Detroit_New_SDTs - 15TL5 Mar 13, 2015 · Service Bulletin/Repair Instructions
15TL5 DAVCO Shop Pro® FXP 95 - 15TL4 Mar 4, 2015 · Service Bulletin/Repair Instructions
15TL4 W470589050900 ? 3/8? Drive GEN2 Two-Stage Valve Socket - 15CSA4 Apr 16, 2015 · Service Bulletin/Repair Instructions
15CSA4 Holiday Schedule for the Detroit Customer Support Center - 15-010 Mar 30, 2015 · Service Bulletin/Repair Instructions
15-010-DLR Transmission Cooler Line Photos - 2017-0978 Jan 5, 2018 · Service Bulletin/Repair Instructions
It is important that your personnel are informed that the service brakes need to be applied when changing drive direction, so the transmission will allow engagement of the appropriate gear. This is especially important when initiating pump operations. The d… - 14TL5 Jul 29, 2014 · Service Bulletin/Repair Instructions
14TL5 ABS Power Line Carrier Converter Available Through PDC - 14TL2 Jul 29, 2014 · Service Bulletin/Repair Instructions
14TL2 DD Platform Engine Stand Adapter W060589023100 - 14TS19 Jul 24, 2014 · Service Bulletin/Repair Instructions
14TS19 DD Platform High Pressure Fuel Lines - 713-14 Jul 13, 2014 · Service Bulletin/Repair Instructions
713-14 Symptom Diagnostics - Combustion Gas in Coolant - 715-14 Jul 15, 2014 · Service Bulletin/Repair Instructions
715-14 Symptom Diagnostics - Coolant Los - 714-14 Jul 14, 2014 · Service Bulletin/Repair Instructions
714-14 Symptom Diagnostics - Low Engine Compression - 712-14 Jul 12, 2014 · Service Bulletin/Repair Instructions
712-14 Engine Coolant Temperature - 14-028 Jul 28, 2014 · Service Bulletin/Repair Instructions
14-028 Remy Extended Coverage Direct File - 14-027 Jul 23, 2014 · Service Bulletin/Repair Instructions
14-027 Detroit's New Consolidated Labor Operations (CLOs - 14-026 Jul 21, 2014 · Service Bulletin/Repair Instructions
14-026-DLR SelecTruck Warranty Enhancements - 14-024 Jul 14, 2014 · Service Bulletin/Repair Instructions
14-024-DLR DTNA & JAD Highlights - Q1 & Q2
Source: NHTSA manufacturer communications files.