Model year

2011 Freightliner Sprinter 2500

Van, diesel, 4x2, built in Germany. Owner complaints on file from Mar 3, 2022 to Mar 3, 2022.

Recall campaigns covering this model year4161k vehicles or units across those campaigns
Owner complaints1Below the median 2011 van
Severity index0.02011 vans average 6.3
First 24 months0Complaints in its first two years
Complaints over time

Complaints about the 2011 Freightliner Sprinter 2500 peaked in 2022, with 1 filed

Owner complaints about this model year, by the year they were filed with NHTSA.

00.250.50.751202212023202420252026
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

100% of complaints about the 2011 Freightliner Sprinter 2500 name electrical system

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

Electrical system
1
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

4 recall campaigns cover the 2011 Freightliner Sprinter 2500

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2011 Freightliner Sprinter 2500
CampaignFiledSubjectComponentVehiclesRemedy
17V-479Jul 28, 2017These vehicles are equipped with certain air bag inflators assembled into the passenger frontal air bag modules used as original equipment or…Airbags20,665Part replacement
16V-077Feb 10, 2016Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to ruptureAirbags136,361Part replacement
11V-210Mar 30, 2011Seat benches in the second seating row may have been equipped with safety belts that do not meet the minimum requirements of federal motor vehicle…Seat belts3,437Part replacement
10V-642Dec 21, 2010Adhesive bond between the glass and the hinge on the top of the window may loosenEquipment274Part replacement
Source: NHTSA ODI recalls file.
Owner complaints

What owners reported about the 2011 Freightliner Sprinter 2500

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

1 complaint on file, page 1 of 1.

  1. Filed Mar 3, 2022Failure Mar 3, 201840,000 milesColumbia, MOFuses and circuit breakers

    The contact owns a 2011 Freightliner Sprinter 2500. The contact stated that the vehicle failed to start-up. The contact stated that he replaced the battery; however, the vehicle still failed to start-up. Upon investigating, the contact became aware that there was an unknown TSB associated with the failure. As stated in the TSB, the contact replaced the fuse and was able to restart the vehicle. The dealer was not notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure but did not provide any assistance. The failure mileage was approximately 40,000.

    NHTSA complaint 11455077
Source: NHTSA ODI complaints file.
Investigations

1 NHTSA investigation on file

  • EA21002 Engineering analysis, Airbags
    Desiccated Air Bag Inflator Rupture
    Opened Sep 17, 2021, still open
Source: NHTSA ODI investigations file.
Service bulletins

112 manufacturer communications cover this model year

Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.

  • LI28_00-N-079097_1_en Aug 26, 2026 · Service Bulletin/Repair Instructions
    Complaint While driving through muddy / sandy/ off road terrain "4Matic Currently Unavailable" message on the dash Cause This vehicle is not equipped with a fixed force distribution AWD, rather force is only applied to the front axle according to ESP calcul…
  • LI54_30-N-080701 Jul 1, 2026 · Service Bulletin/Repair Instructions
    ASSYST PLUS service reminder appears earlier than expected due to vehicle operating conditions Complaint The ASSYST PLUS service reminder appears earlier than expected. The customer or dealer may report that the vehicle did not reach the starting maintenan…
  • LI49.10-N-080528 Jun 3, 2026 · Service Bulletin/Repair Instructions
    OM642 DPF Filter Cracked or Broken Complaint Vehicle will not start or exhibits noisy exhaust. Check Engine Lamp (CEL) is on. Multiple control unit communication and system faults may be present, including but not limited to: 134800, 134900, 11B300, 11EC0…
  • LI14.20-N-073867 Jun 15, 2026 · Service Bulletin/Repair Instructions
    Complaint Complaint A: The engine is jolting/bucking between 1700 and 1900 rpm. Complaint B: One or more mechanical related fault codes for EGR Valve stored in CDI control unit, with possible Check Engine Light. Review list of mechanical fault codes in tab…
  • LI4910-N-060969 Apr 18, 2026 · Service Bulletin/Repair Instructions
    Complaint Rattling noise from underneath the vehicle. Cause One or more of the following conditions may be present: 1. The exhaust bracket from the DPF to the transmission is cracked or broken. • See Pic. 1 for an example of a broken bracket. 2. Transmissio…
  • LI49-20-N-080376 Mar 23, 2026 · Service Bulletin/Repair Instructions
    The check engine light is illuminated, or the AdBlue warning is active, with recorded faults related to AdBlue quality or concentration. Complaint Customer reports an illuminated check engine light and or an AdBlue system warning indicating AdBlue quality …
  • LI14.20-N-073867 Jan 16, 2026 · Service Bulletin/Repair Instructions
    EGR Valve Diagnosis & Cleaning (and EGR Cooler Cleaning) – OM642, Sprinter 906/907 Complaint A: The engine is jolting/bucking between 1700 and 1900 rpm. Complaint B: One or more mechanical related fault codes for EGR Valve stored in CDI control unit, with p…
  • LI54.30-N-079757 Sep 26, 2025 · Service Bulletin/Repair Instructions
    Engine Oil Level Cannot Be Checked via Instrument Cluster Service Menu Complaint Sometimes the engine oil level cannot be determined using the instrument cluster's service menu. The following mes- sages may be displayed: •Engine oil level currently inopera…
  • LI27.19-N-079793 Sep 16, 2025 · Service Bulletin/Repair Instructions
    Complaint Transmission control unit Y3/8n4 (fully integrated transmission control unit (VGS)) not listed in quick test and/or no communication possible with VGS. Cause Transmission control unit Y3/8n4 Remedy For vehicles with 722.9 transmission: Ensure LI54…
  • LI14.20-N-073867 May 9, 2025 · Service Bulletin/Repair Instructions
    Complaint Complaint A: The engine is jolting/bucking between 1700 and 1900 rpm. Complaint B: One or more mechanical related fault codes for EGR Valve stored in CDI control unit, with possible Check Engine Light. Review list of mechanical fault codes in tabl…
  • LI14.20-N-073867 Apr 25, 2025 · Service Bulletin/Repair Instructions
    EGR Valve Diagnosis and Cleaning Procedure using TUNAP 926® on 906, 907 Sprinter with OM642 Diesel Engine Complaint Complaint A: The engine is jolting/bucking between 1700 and 1900 rpm. Complaint B: One or more mechanical related fault codes for EGR Valve s…
  • LI82.35-N-078930 Mar 10, 2025 · Service Bulletin/Repair Instructions
    Warning Lamp "Washer Fluid Empty" Yet Reservoir Is Not Empty Complaint: Warning lamp "washer fluid empty", even thought the washer fluid reservoir is full Cause: Insufficient electrical conductivity of the washer fluid, as the washer fluid was mixed with d…
  • LI47.10-N-079010 Mar 10, 2025 · Service Bulletin/Repair Instructions
    Procedure for When Diesel Fuel Tank is Filled with Incorrect Fuel Type Complaint: Procedure for When Diesel Fuel Tank is Filled with Incorrect Fuel Type (e.g., gasoline, water, biodiesel, AdBlue/DEF) Cause: The incorrect fuel type, such as gasoline, water, …
  • LI14.20-N-073867 Mar 10, 2025 · Service Bulletin/Repair Instructions
    EGR Valve Diagnosis and Cleaning Procedure Complaint A: The engine is jolting/bucking between 1700 and 1900 rpm. Complaint B: One or more mechanical related fault codes for EGR Valve stored in CDI control unit, with possible Check Engine Light. Review list …
  • LI49.20-N-078838 Feb 4, 2025 · Service Bulletin/Repair Instructions
    Complaint The check engine light or AdBlue warning is activated, accompanied by one or more of the following fault codes rela- ted to the AdBlue tank: P206B31: Malfunction of the concentration sensor for AdBlue; the signal is absent. P203B31: Malfunction …
  • LI07.70-N-078824 Feb 12, 2025 · Service Bulletin/Repair Instructions
    Complaint Fault code P06DA00 is found current or stored in engine control unit. Check engine light may be activated. Cause Various causes Remedy Up to Model year 2018: Fault code P06DA00 can be disregarded if not activating the check engine light, unless ot…
  • LI49.00-N-078608 Nov 28, 2024 · Service Bulletin/Repair Instructions
    SMOG/Emissions Test fail due to one or more Readiness Monitors not set Complaint: The vehicle has failed the State Emissions Certification because one or more of the OBDII readiness monitors are not completely set. Cause: One or more of the following Readi…
  • LI14.20-N-073867 May 24, 2024 · Service Bulletin/Repair Instructions
    Complaint A: The engine is jolting/bucking between 1700 and 1900 rpm. Complaint B: One or more mechanical related fault codes for EGR Valve stored in CDI control unit, with possible Check Engine Light. Review list of mechanical fault codes in table below. N…
  • 2022120013 Jan 5, 2023 · Service Bulletin/Repair Instructions
    Check NOx Sensors
  • 2020060005 May 6, 2022 · Service Bulletin/Repair Instructions
    2020060005 Modification to the emissions control system
  • 2020040008 May 6, 2022 · Service Bulletin/Repair Instructions
    2020040008 Modification to the emissions control system
  • NC3COD2ND Apr 1, 2022 · Service Bulletin/Repair Instructions
    Modification to the emission control system.
  • 2020060005 Apr 1, 2022 · Service Bulletin/Repair Instructions
    Modification to the emission control system.
  • V-SC-2021040017 Apr 26, 2021 · Service Bulletin/Repair Instructions
    EMC 2 SCN Coding
  • Initial NCU MY19 Sep 14, 2020 · Service Bulletin/Repair Instructions
    Mercedes-Benz USA, LLC (?MBUSA?) has entered into an agreement with the United States Department of Justice (DOJ), the Environmental Protection Agency (EPA), the California Air Resources Board (CARB), and the California Attorney General?s Office (CA AG) reg…
  • sbh0002 Jun 17, 2017 · Service Bulletin/Repair Instructions
    Technical Publications Ordering
  • sbh00022 Feb 28, 2019 · Service Bulletin/Repair Instructions
    Reminder: Paper Service Bulletin Mailings Are Discontinued
  • sb00044 Feb 25, 2019 · Service Bulletin/Repair Instructions
    Reminder: Paper Service Bulletin Mailings Are Discontinued
  • Sprinter Weekly Mar 16, 2018 · Service Bulletin/Repair Instructions
    Status of Parts Ordering - Sprinter
  • Sprinter Weekly Dec 1, 2017 · Service Bulletin/Repair Instructions
    Status of Parts Ordering - Sprinter
  • 14TL5 Jul 29, 2014 · Service Bulletin/Repair Instructions
    14TL5 ABS Power Line Carrier Converter Available Through PDC
  • 14TL2 Jul 29, 2014 · Service Bulletin/Repair Instructions
    14TL2 DD Platform Engine Stand Adapter W060589023100
  • 14TS19 Jul 24, 2014 · Service Bulletin/Repair Instructions
    14TS19 DD Platform High Pressure Fuel Lines
  • 713-14 Jul 13, 2014 · Service Bulletin/Repair Instructions
    713-14 Symptom Diagnostics - Combustion Gas in Coolant
  • 715-14 Jul 15, 2014 · Service Bulletin/Repair Instructions
    715-14 Symptom Diagnostics - Coolant Los
  • 714-14 Jul 14, 2014 · Service Bulletin/Repair Instructions
    714-14 Symptom Diagnostics - Low Engine Compression
  • 712-14 Jul 12, 2014 · Service Bulletin/Repair Instructions
    712-14 Engine Coolant Temperature
  • 14-028 Jul 28, 2014 · Service Bulletin/Repair Instructions
    14-028 Remy Extended Coverage Direct File
  • 14-027 Jul 23, 2014 · Service Bulletin/Repair Instructions
    14-027 Detroit's New Consolidated Labor Operations (CLOs
  • 14-026 Jul 21, 2014 · Service Bulletin/Repair Instructions
    14-026-DLR SelecTruck Warranty Enhancements
  • 14-024 Jul 14, 2014 · Service Bulletin/Repair Instructions
    14-024-DLR DTNA & JAD Highlights - Q1 & Q2
  • 14-023 Jul 14, 2014 · Service Bulletin/Repair Instructions
    14-023 Detroit Axles Pre-Approval Changes
  • 14-022 Jul 14, 2014 · Service Bulletin/Repair Instructions
    14-022 Pre-Approval Threshold Increase From $2,500 to $5,000 USD
  • 20-73 Jul 1, 2014 · Service Bulletin/Repair Instructions
    20-73 - CANCELED: Cascadia Radiator Update?EPA10 with DDC Engines
  • 20-75 Jul 1, 2014 · Service Bulletin/Repair Instructions
    20-75 - CANCELED: Cascadia Radiator Update?EPA10 with Cummins ISX Engines
  • 16TS7 Mar 28, 2016 · Service Bulletin/Repair Instructions
    16TS7 Reman Diesel Particulate Filter Serial Number
  • 16-011 Mar 28, 2016 · Service Bulletin/Repair Instructions
    16-011 New Detroit Camshaft Housing Seal Standard Repair Time
  • 16-010 Mar 28, 2016 · Service Bulletin/Repair Instructions
    Warranty Recognition Program Suspension
  • 16-009R Mar 21, 2016 · Service Bulletin/Repair Instructions
    16-009R_OWL Enhancements
  • 16-008 Mar 21, 2016 · Service Bulletin/Repair Instructions
    New Detroit Bearing Failure Analysis Standard Diagnostic Time
  • 16-007 Mar 7, 2016 · Service Bulletin/Repair Instructions
    Canadian Warranty Parts Return Address Change
  • 17-026 Dec 4, 2017 · Service Bulletin/Repair Instructions
    17-026 Holiday Closure 2017
  • 17TL25 Dec 1, 2017 · Service Bulletin/Repair Instructions
    17TL25 TruckCam? Alignment System
  • 17CSA25 Dec 21, 2017 · Service Bulletin/Repair Instructions
    17CSA25 New Method for Uploading Diagnostic Log Files to the CSC
  • 17CSA24 Dec 14, 2017 · Service Bulletin/Repair Instructions
    17CSA24 Holiday Schedule for the Detroit Customer Support Center
  • 17CSA23r Dec 7, 2017 · Service Bulletin/Repair Instructions
    17CSA23r Detroit CSC closed December 14, 2017 from 11:15 am - 1:15 pm Eastern Time
  • 17-029 Dec 25, 2017 · Service Bulletin/Repair Instructions
    Computer Hook-Up Standard Diagnostic Time Update
  • 17-028 Dec 11, 2017 · Service Bulletin/Repair Instructions
    OWL Enhancement Service Model Field
  • 17-027 Dec 4, 2017 · Service Bulletin/Repair Instructions
    Warranty Classroom Training in 2018
  • 12-041 Dec 24, 2012 · Service Bulletin/Repair Instructions
    12-041-DLR Over the Counter No Hassle Warranty (OTC)
Source: NHTSA manufacturer communications files.