Van, diesel, built in Germany. Owner complaints on file from Mar 1, 2021 to Mar 1, 2021.
Owner complaints about this model year, by the year they were filed with NHTSA.
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 21V-042 | Feb 3, 2021 | Electronic Stability Control (ESC) unit may become disabled on these vehicles | Stability and traction control | 48,667 | Part replacement |
| 20V-663 | Oct 28, 2020 | Hydraulic power steering return line hoses may detach at their connection points under certain operating conditions, causing hydraulic fluid to leak | Steering | 47,667 | Not stated |
| 19V-140 | Feb 27, 2019 | Wheelchair lift positioning input cam may fail while the lift is in use, allowing the platform to travel higher than the vehicle's floor height | Adaptive equipment | 1 | Part replacement |
| 19V-004 | Jan 8, 2019 | These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment… | Airbags | 88,388 | Part replacement |
| 19V-003 | Jan 8, 2019 | These vehicles are equipped with certain air bag inflators assembled as part of the driver frontal air bag modules used as original equipment or… | Airbags | 71,301 | Part replacement |
| 17V-149 | Mar 7, 2017 | Bracket for the center support bearing of the drive shaft may not have been properly welded | Powertrain | 892 | Repair or modification |
| 17V-093 | Feb 10, 2017 | These vehicles were manufactured without a reinforcement plate and protective bracket on the air bag control unit | Airbags | 15,338 | Repair or modification |
| 16V-670 | Sep 15, 2016 | Bolts connecting the lower seat belt connection to the rear bench seat may not have been properly tightened | Seat belts | 271 | Repair or modification |
| 16V-351 | May 24, 2016 | Affected vehicles are configured to have super-high roofs, but may not be equipped with the required crash pads | Structure | 3 | Repair or modification |
| 16V-261 | Apr 29, 2016 | Affected vehicles may have had multiple layers of paint applied, and as a result, in a crash, the windows may separate from the vehicle when the… | Structure | 55 | Inspection |
| 16V-093 | Feb 18, 2016 | Affected vehicles have a tire pressure label that incorrectly states a higher maximum load capacity than the vehicle is designed for | Equipment | 2,278 | Part replacement |
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
1 complaint on file, page 1 of 1.
WHILE DRIVING USING CRUISE CONTROL, THE SPEED WAS INCREASING 15 MPH PAST THE SETTING. I WAS ABLE TO STOP BY USING THE BRAKE. THEN ALL THE WARNING LIGHTS CAME ON. AFTER THAT IT WOULDN'T SHIFT RIGHT, IT WOULDN'T SHIFT INTO A HIGH GEAR AND IT WOULD BE HARD TO GET MOVING FROM A STOP. I HAD TO DRIVE TO A DEALER SEVERAL HUNDRED MILES AND IT WAS QUITE HARROWING. OF COURSE THEY COULDN'T WORK ON IT FOR 3 DAYS SO WE RENTED A CAR TO GO BACK HOME 400 MILES. THE PROBLEM WAS A REAR WHEEL SPEED SENSOR. THIS WAS THE SECOND TIME IT HAPPENED IN LESS THAN 5 MONTHS, ONCE IN VIRGINIA WITH 36410 MILES ON IT AND AGAIN IN NEBRASKA WITH 40621 MILES. IT CREATES A DANGEROUS SITUATION BECAUSE SOMETIMES THERE IS NO SHOULDER AND CAN NOT DRIVE FAST ENOUGH FOR THE TRAFFIC BEHIND. THE PROBLEM BOTH TIMES WERE REAR WHEEL SPEED SENSORS.
NHTSA complaint 11398562Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.