Other, diesel, 4x2, built in Germany. Owner complaints on file from Mar 9, 2019 to Oct 10, 2020.
Owner complaints about this model year, by the year they were filed with NHTSA.
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 21V-042 | Feb 3, 2021 | Electronic Stability Control (ESC) unit may become disabled on these vehicles | Stability and traction control | 48,667 | Part replacement |
| 20V-663 | Oct 28, 2020 | Hydraulic power steering return line hoses may detach at their connection points under certain operating conditions, causing hydraulic fluid to leak | Steering | 47,667 | Not stated |
| 19V-004 | Jan 8, 2019 | These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment… | Airbags | 88,388 | Part replacement |
| 19V-003 | Jan 8, 2019 | These vehicles are equipped with certain air bag inflators assembled as part of the driver frontal air bag modules used as original equipment or… | Airbags | 71,301 | Part replacement |
| 18V-288 | May 3, 2018 | These vehicles may be missing spot welds on the front side wall, connecting the door portal to the hinge reinforcements in the A-pillar area,… | Structure | 153 | Repair or modification |
| 17V-804 | Dec 14, 2017 | In the event of strong crosswind, automatic brake interventions by the vehicle dynamics control system (ADAPTIVE ESP) might not be activated | Driver assistance | 2,177 | Software update |
| 17V-742 | Nov 21, 2017 | Spare tire holder under the vehicle may not be properly secured | Tires | 773 | Repair or modification |
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
2 complaints on file, page 1 of 1.
AT 5,600 MILES, TRAVELING WEST BOUND ON I-68 IN WESTERN MARYLAND NEAR EXIT 62. SPRINTER DANGEROUSLY AND UNCONTROLLABLY ACCELERATED AND DECELERATED RAPIDLY SHIFTED GEARS. I SHIFTED INTO NEUTRAL AND DRIFTED TO AN OFF RAMP. DASH LIGHTS INDICATED THREE PROBLEMS ABS, SWERVE, CHECK ENGINE LIGHT AND TRACTION CONTROL. SHUT DOWN ENGINE AND RESTARTED - SAME RESULT. DISCONNECTED BATTERY THEN RECONNECTED - SAME RESULT. CONNECTED A SCANNER WHICH INDICATED RIGHT REAR WHEEL SPEED SENSOR FAILURE. CONTACTED SELLING DEALER SHOP MANAGER AND WAS ADVISED THERE WAS NO WORK-AROUND AND STATED I SHOULD HAVE IT TOWED TO NEAREST FREIGHTLINER DEALER IN APPROXIMATELY 70 MILES AWAY. AFTER DRIVING VERY SLOWLY TO A SAFE AREA, I INSPECTED THE RIGHT REAR WHEEL ASSEMBLY AND NOTED TWO CONNECTORS ON EACH SIDE, CHECKED FOR TIGHTNESS AND INSPECTED THE WIRING FOR DAMAGE, BUT NONE OBSERVED. AFTER CHECKING BLOGS ON MY SMART PHONE, I DISCOVERED THIS IS A COMMON PROBLEM WITH SPRINTERS FROM 2010 TO 2017 AND COMMENTERS NOTED THAT MERCEDES STATES THE VENDORS CHANGED ALLOYS ON THE SENSORS AS THE ROOT CAUSE OF THE ISSUE. TYPICAL REPAIR COSTS WERE INDICATED TO BE $350 TO $400, AND MANY COMMENTERS STATED THEY HAD PAID FOR MULTIPLE SENSORS AND ONE COMMENTER STATED THE ABS MODULE WAS REPLACED UNDER WARRANTY IN HIS CASE FOLLOWING SEVERAL SENSOR REPLACEMENTS. BOTTOM LINE, MERCEDES NEEDS TO OWN RESPONSIBILITY FOR THEIR FAILURE AND REPLACE ALL FOUR SENSORS WITHOUT COST TO THE OWNERS (AKA RECALL). THE DANGEROUS UNWANTED ACCELERATION COULD COST LIVES AND EXTENSIVE PROPERTY DAMAGE. THE VEHICLE IS OUT OF SERVICE TFN AWAITING SELLING DEALER RESPONSE.
NHTSA complaint 11363739LEFT TAILLIGHT WORKS ONLY SOMETIMES. AS RECALL ON PREVIOS RECALLS. LEFT TAILLIGHT SOMETIMES WORKS AND IS GETTING WATER IN SYSTEM. VERY DIM WHEN DOES WORK. *DT *AS
NHTSA complaint 11185506Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.