Complaints over time
Complaints about the 2010 GEM E4 peaked in 2010, with 1 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2010 GEM E4
Other, electric, built in United States. Owner complaints on file from May 21, 2010 to May 21, 2010.
Recall campaigns covering this model year14,394 vehicles or units across those campaigns
Owner complaints1Close to the median 2010 other
Severity index100.02010 others average 13.3
First 24 months1Complaints in its first two years
Components
100% of complaints about the 2010 GEM E4 name brakes
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
One recall campaign covers the 2010 GEM E4
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 13V-003 | Jan 4, 2013 | Parking brake has mechanical components which may wear prematurely and prevent the brake from engaging | Brakes | 4,394 | Part replacement |
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2010 GEM E4
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
1 complaint on file, page 1 of 1.
- Filed May 21, 2010Failure May 1, 201010 milesSturgeon Lake, MNService brakes, Pedals and linkagesCrash1 injured
TL* THE CONTACT OWNS A 2010 E4 CHRYSLER GLOBAL ELECTRIC MOTOR VEHICLE. THE CONTACT WAS DRIVING APPROXIMATELY 25 MPH ATTEMPTING TO ENGAGE THE BRAKE PEDAL WHEN THE DRIVERS FOOT ACCIDENTALLY ENGAGED THE ACCELERATOR PEDAL CAUSING THE VEHICLE TO INCREASE SPEED AND CRASH INTO A WALL. THE CONTACT STATED THAT THE MANUFACTURER INSTALLED THE ACCELERATOR AND BRAKE PEDALS WITH TOO MUCH SPACE IN BETWEEN THEM WHICH CAUSED THE FAILURE TO OCCUR. THE DRIVER SUSTAINED A MINOR INJURY. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS DRIVEN TO A COLLISION CENTER TO HAVE THE BODY DAMAGE REPAIRED AT THE OWNERS EXPENSE FOR $1,220.50. THE FAILURE MILEAGE WAS 10. UPDATED 8/9/10 *CN UPDATED 08/11/10*JB
NHTSA complaint 10331591
Source: NHTSA ODI complaints file.
Investigations
1 NHTSA investigation on file
- DP22005 Defect petition, Electrical system
Pedestrian alert sounds
Opened Jan 27, 2023, closed Aug 7, 2023 · led to a recall
Source: NHTSA ODI investigations file.
Service bulletins
5 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.
- 3100519 Nov 20, 2019 · Service Bulletin/Repair Instructions
Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts. - 3100319 Nov 20, 2019 · Service Bulletin/Repair Instructions
Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts. - 3100419 Nov 20, 2019 · Service Bulletin/Repair Instructions
Authentic Mopar® Glass Replacement This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the recommended usage of Authentic Mopar® Glass. - 3100619 Nov 20, 2019 · Service Bulletin/Repair Instructions
Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage. - L-18-12-01 Dec 6, 2018 · Service Bulletin/Repair Instructions
GEM is releasing this Team Tip to inform dealers that the early model GREY Classic GEM seat assemblies have been discontinued and will be replaced with the late model BLACK Classic GEM seat assemblies. The part numbers for the BLACK Classic GEM seat assembl…
Source: NHTSA manufacturer communications files.