Model year

2019 GEM E4

Body and fuel not decoded. Owner complaints on file from no date to no date.

Recalls (0)Complaints (0)Investigations (1)Bulletins (7)

Recall campaigns covering this model year0No recall campaign lists this model year

Owner complaints0Not enough peers on file

Severity indexNoneCrash, fire, injury or death per 100

First 24 months0Complaints in its first two years

Complaints over time

Complaints about the 2019 GEM E4 by year filed

Owner complaints about this model year, by the year they were filed with NHTSA.

No campaigns match these filters.Reset filters

Source: NHTSA ODI complaints file. The lighter column runs through October.

Components

Complaints by component

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

No campaigns match these filters.Reset filters

Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.

Recalls

No recall campaign lists the 2019 GEM E4

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Source: NHTSA ODI recalls file.

Look up a VIN at NHTSA

Owner complaints

What owners reported about the 2019 GEM E4

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

0 complaints on file.

Source: NHTSA ODI complaints file.

Investigations

1 NHTSA investigation on file

DP22005 Defect petition, Electrical system
Pedestrian alert sounds
Opened Jan 27, 2023, closed Aug 7, 2023 · led to a recall

Source: NHTSA ODI investigations file.

All investigations

Service bulletins

7 manufacturer communications cover this model year

Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.

L-21-01 FAQ Jul 29, 2021 · Service Bulletin/Repair Instructions
FAQ regarding the L-21-01 Service Bulletin.
L-21-01 Jul 29, 2021 · Service Bulletin/Repair Instructions
Some 2016-2021 GEM vehicles built with Fast Chargers (3 kW or 6 kW) may experience a premature failure to the charger itself, if a short circuit occurs on the vehicle.
L-21-01 Email Jul 29, 2021 · Service Bulletin/Repair Instructions
Email to dealers about L-21-01 Service Bulletin.
DW 4.2 Sep 2, 2020 · Service Bulletin/Repair Instructions
Digital Wrench version 4.2 is now available for download.
L-20-09-01 Sep 17, 2020 · Service Bulletin/Repair Instructions
GEM has released this Team Tip to inform dealers that a BMC software update has been released which improves the reliability of the BMC.
L-19-03-01 Mar 28, 2019 · Service Bulletin/Repair Instructions
GEM Technical Service has received some reports of the MCU becoming inoperable after a MCU reflash attempt. GEM is releasing this Team Tip to inform dealers that the software in the EPS on vehicles built from 10/03/2018 to 02/14/2019 is attempting to commun…
L-18-04-01 R02 Mar 28, 2019 · Service Bulletin/Repair Instructions
GEM has observed instances where customers operating in cold weather are reporting vehicles slowing down at a higher state of charge, as if batteries are low. This Team Tip was released to inform dealers that there is a Polaris BMC reflash available for ve…

Source: NHTSA manufacturer communications files.

About service bulletins